Community Discussions and Support

The perfect forum for general discussions or technical questions about Mercury Mail Server.

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Rolf Lindby posted Jul 10 '12 at 8:18 pm

Mercury can handle mailing lists with many recipients if you need to use this feature frequently. Most email clients, including Pegasus, allow you to specify hidden recipients by using the BCC field, though, which saves you the work to set up and run an email server.

/Rolf 

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GordonM posted Jun 3 '12 at 1:11 am

Thank you, Thomas.  I think that I have a handle on this now.  As I noted earlier some servers are sending several single messages in Bcc situations and some are sending a single message.  However, I know this now and know how to cope with it.

Gordon

 

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> I was introduced to this email program a long time ago and my business
> has grown with it. I find it a very powerful tool and much better than
> Outlook, although it may be a little more complicated to set up. My
> only issue is that the product will occasionally crash when i mail my
> government contracts. Most of these sites are .Gov or .edu sites. Any
> ideas why this happens?

None at all since I am using Pegasus Mail and Mercury to send/receive mail to/from all sorts of GOV and EDU sites with no crashes at all.  We would really need a session log showing the failure to provide any help at all.  FWIW, how are you receiving the mail in Mercury?  MercuryS?  MercuryD?


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viking956 posted May 14 '12 at 6:39 pm

There was indeed reatime virus scanning going on on this server. Perhaps that's the culprit. At least now I know where the file lives and can make periodic copies for safekeeping.

Thanks, Dave Silsbee 

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[quote user="Surgeon"]Could you please tell me if it's possible to backup the entire Mercury directory structure and then restore it to a new system. Will it work?[/quote]

Yes, provided it is the same drive letter as before.  Otherwise it is probably easier to install and configure a new version and then copy selectively.

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> Warning: mail() [function.mail]: Failed to connect to mailserver at
> "MERCURY/32" port 25, verify your "SMTP" and "smtp_port" setting in
> php.ini or use ini_set()

FWIW, the question should go in the body of the message.  In any case do you have MercuryS running?  What happens when you try to telnet into port 25 of the Mercury system? Maybe port 25 is being blocked.

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Thomas R. Stephenson posted May 23 '12 at 1:54 am

> I don't know if I should put the question here but I've read the
> thread and just want to ask about having two IP address. How can it be
> done? Thanks.

Assuming that you have two IP addresses and domain names the easiest way is to install a second network interface card (NIC) and add the IP address to that card.  You can also do this with a wireless connection as well.  

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bfluet posted May 8 '12 at 2:35 pm

[quote user="PaulW"]

Don't forget the Mercury sub-windows are generally for information only - the modules carry on working even if the window is closed.  (The only functions you lose are 'Poll now' and 'Pause' - which I rarely use.)[/quote]

I rarely use the functions the windows provide either but I like to being able to see what is going on.

 

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Rolf Lindby posted May 2 '12 at 5:03 pm

A 15 Mbit/sec connection (and much more) can easily be handled by Mercury, assuming the hardware is up to it. Make sure there aren't any references to old networking data in the settings, and verify in the task manager that only one instance of Mercury is started after server restart. If there is any real-time antivirus software or similar running, make sure all Mercury directories and email ports are excluded from scanning.

/Rolf 

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> Thanks for answering. Unfortunately the auto-recognizing patterns do
> not match our internal user names which consist of the "first name
> initial + last name initial" (e.g. for my name Joerg Mueller -> jm).

Personally I would use jmueller for the account name and use of the ~n instead of the ~8 for those user names greater than 8 characters.

> Or are the patterns related to the external addresses? They consist of
> first name initial + last name (e.g. for my name Joerg Mueller ->
> j.mueller@domain.com)

> Anyway, I have activated the Address Auto-recognition Settings of
> Mercury for "Initial.LastName" address forms, but without success.
> Normal outgoing mails are being changed from jm ->
> j.mueller@domain.com while autoreplies or forwarded mails are being
> sent with jm@domain.com. For forwarded mails it doesn't matter because
> the recipient sees the original sender and not the address from where
> it has been forwarded. But for autoreplies in case of vacation or
> something else it is unlovely.

Can't help you here since the server is picking up the actual account name for the address.  That said, an e-mail address jmueller@domain.com would be a lot better than jm@domain.com.  I have an account addressed using  tstephenson@tstephenson.com and this 11 character username works quite well.  Most people would recognize this comes from me.  ;-)  You can't use anything other than ASCII characters here though since it is still an 8-bit ASCII SMTP system.


> Could you check another thing for me please? What have you filled in
> 'Mercury Core Module Configuration' -> 'General' -> 'Internet Name for
> this System'? In this box our domain is entered presently. But our
> domain is hosted by our ISP. At his server both our website and our
> mailboxes for each user are being configured and running. At the ISP
> the mailboxes have the form initial.lastname@domain.com (e.g.
> j.mueller@domain.com). Mercury is only polling each user mailbox
> regularly and is forwarding the mails to the local mailboxes (e.g. jm).
>    Is it right that our domain name is entered into the box 'Internet
> Name for this System' although Mercury is not the real mail server
> which is reachable for anybody who wants to send a mail to our users?

In my case the internet name for this system is the domain name I want to use for both maiser and postmaster.  It does not really matter how the mail is received (other than the fact that a domain mailbox is a real kludge at best) it is really important though that mail sent by the server get a valid domain name.  In your case your domain name is the correct name as long as Mercury is handling all mail users, i.e. no user is getting their mail except via Mercury.

FWIW, have you been talking to your ISP about using one of the tools where the mail can be pulled/pushed from their server to your MercuryS server directly.  This is a lot better since they would be delivering the mail using the actual SMTP MAIL FROM and RCPT TO addresses directly.  

> (Nevertheless, beside the little synonym issue, it works properly and reliably.)

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mah0110 posted Apr 28 '12 at 8:00 pm

Just applied the upgrade last week and saw the notes on Spamhalter & Clamwall.  Look interesting, and I'll take a look at them when I get a chance.

We run a B&B and have a public email address on our web site which draws a lot of spam. I've spent years refining my content control and have an action = delete that eliminates 50-60 percent, 200 or more, a day without my having to further review them. And I use global rules to divert virtually all email with attachments for review before delivery.

It may be one or both would integrate well.

 I was just hoping the "has" issue would be "fixed", (meaning defined as I hoped it would be) in the new release. I tried to use it a lot in combo rules (e.g. contains "insurance" AND has (auto, life, health.....) that kind of thing.  But have had to resort to using more statements using "matches"  since they like to spice things up like "Life Insurance" , "Life-Insurance", "LifeInsurance", etc.  Oh well.

Thanks for the feedback.

Mike

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Thomas R. Stephenson posted Apr 27 '12 at 3:36 am

> I've setup Clamwall during the server setup in the install file of M32.
> Is the Clam daemon to be installed separately? I did saw that there
> was nothing selected in the Clamwalconfig on the page ClamAV-page in
> hte ClamAV daemon location section. Where should this point to if the
> daemon should not be installed separately.

Clamav needs to be installed separately and then Clamwall pointed to the program.  Turn off Clamwall until you get clamav installed.  Currently I use the one from

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Viper-STWK posted Apr 26 '12 at 10:27 pm

[quote user="Thomas R. Stephenson"]>

I assume that you are saying that this IP address of the sending system has been blocked by the ISP for sending spam.
[/quote] 

Correct, at least i think so....
[quote user="Thomas R. Stephenson"]>

We really need to see this one and there is nothing at all insecure about posting the sending systems IP address.  It's in the header of every message you send from the system.
[/quote]  

OK, makes sence. It's 31.151.231.99

[quote user="Thomas R. Stephenson"]>
1.    You need to check the IP address to ensure it's not on any black list. 
[/quote]    
Don't think its blacklisted. Just blocked by ISP for sending spam (I think)
[quote user="Thomas R. Stephenson"]>
2.    You need to check the error messages when sending, probably best done via MercuryC session logging. 

3.    Provide a copy of the Mercury.ini file so we can help analyze the problem. 
[/quote]   
Both sent to you by email.

THNX Thomas! 

PS: My mail sent to you is via my own server, not via my dad's! 

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[quote user="robv"] Another question about statements: how can I say "They will be using port 465 from the outside" and the writer say "Correct" and also say "There's no reason for external senders to try any other port than 25"?[/quote]

I was answering the question that you asked:

[quote]This also presents a new problem (although I'm not thinking this through, so maybe I'm wrong): will MercuryS's connections actually be through localhost when connecting via stunnel?  If so, I'll lose the IP address of the connection in the MercuryS log.[/quote]

 

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