If your Internet provider blocks outgoing traffic on port 25 you will either have to convince them not to do that for your IP, or switch to using the SMTP client module MercuryC to relay outgoing messages through your Internet provider's SMTP server.
I went through this issue of using Thunderbird with Mercury, with SSL, several months ago. In the end, I got it to work satisfactorily. Within my LAN, I didn't use SSL, but used it for external connections. This is discussed in the threads and http://community.pmail.com/forums/thread/29655.aspx. Maybe some parts of these threads may help.
In the end, I decided not to use SSL for external connections. Instead, I now use OpenVPN. External connections are effectively part of my LAN and I don't need to use any other connection secuirty. It saved having to make another hole in my firewall, as that for OpenVPN was already there. As I am the sole external user, there is no significant management problem.
"Are you using any mailing lists? Each mailing list counts as a single user. Also, the reserved "postmaster" and "maiser" accounts also count as users."
> We had mercury crashing about 3 times in the last 6 months but we > didn't notice until a few days after it hapenned. Is there a way to > get notifications of it crashing? or is there a external tool we could > use to let us know it crashed or to make sure that the emails didn't > get send?
1. Use something like ServersAlive <http://www.woodstone.nu/salive/> to monitor the server. It also can send notifications. There are many others as well but I've not tested them.
2. I use both the Mercury and NT wrapper to load Mercury as a service, both with automatically restart the server.
aol.com is known to be very strict about the reverse DNS, so this could be the problem. For full details about the connection error you can temporarily switch on session logging in MercuryE.
No Rolf. It was me who was missing something! At the moment, I am saving a message to a file within Global Filtering. I guess I can have Policy do this instead ... which would probably be simpler (fewer statements in the Global Filtering rules).
The sender address for a message is normally set by the client program that sends the message to Mercury. For some server generated notifications it's created from "Internet name for this system" in Mercury core configuration. (See Mercury help!)
You will get a separate email with the required licence file. This isn't integrated in the automatic Paypal routine, so there is unfortunately some delay.
Can any of your other providers handle all your outgoing mail?
[/quote]
Unfortunately no
[quote user="PaulW"]
And why can you not send from Outlook?
[/quote]
We have a strict policy about mail: all incoming and outgoing must be processed in M32, for archiving, control and filtering purposes.
Anyway, I solved setting up multiple instances of M32.
It would be nice if in future versions of M32 we could use multiple instances of the sole MercuryC (I seem to remember that someone here in the forum said that in Netware it's possible); anyway, I think M32 is a great piece of software; absolutely worth the registration.
With so little information it's impossible to say. Start by verifying that local domains in Core configuration are specified correctly (check Mercury help or the manual). If that isn't it please post the contents of your mercury.ini file.
beside all the problems which are discussed here and which most probably arise due to false configuration of Mercury, I would like to state a successful update from 4.73 to 4.74 on a Windows Server 2003 R2 32bit. Update process proceeded without any errors (as usual).
The one and only conspicious thing which I have experienced is, that Mercury D (POP3 Client) is polling all of our POP3 accounts as fast as never before. It seems David has released all brakes. [;)]
As this already was answered by Paul Whelan in the Mercury mailing list I'll quote his answer here:
Orphaned *.qdf files are normally associated with a server problem - like
running out of
space. What are their dates? Do they correspond to a problem? Can you
confirm that they
weren't delivered?
They are the same format as new mail files (*.cnm) so you could rename them
and deliver
them directly, or put them in you own mailbox and forward them.
When the envelope information in the .QCF file is missing that is probably the best way to handle it. It would be possible to have Mercury core do the delivery by making .101 files (adding envelope information to the beginning of the file and changing the extension to .101) as well. The 101 format is quite simple. It starts with a line containing $$ and thesender address, followed by one or more lines with recipientaddresses, and then one blank line before the actual message.
Well, "OK UID FETCH complete" is obviously not an error, so it would seem that the software that is retrieving messages from MercuryI somehow is out of sync. Try restarting it.