Community Discussions and Support

The perfect forum for general discussions or technical questions about Mercury Mail Server.

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Thomas R. Stephenson posted Nov 11 '09 at 5:16 pm

 Meanwhile, I'm getting e-mails back reporting that my deliveries have

been delayed. So I suppose it does somehow send.. It's not my firewall

or router, I've opened the ports 110 and 25 in both also added an

exception for Mercury Mail.

 The server resolves but I cannot connect to port 25. 

Answer Section:
    krydox.servebeer.com, A, 69.65.19.125

You may be running into port 25 blocking and/or anti-spam systems blocking systems without a fixed IP addresses.  Instead of using MercuryE shift to MercuryC and send your mail via your ISPs SMTP host.  In addition, open an alternate port (587) on the MercuryS server so that we can test making the connection via this port.  If 587 works remotely and 25 does not then this is a port blocking problem.

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[quote user="Thomas R. Stephenson"]

Did you note in the kb article that it says if you set some of the outlook only options it will drop back to TNEF no matter what the setting are in the user setup.

 [/quote]

Yes. These are just standard html formatted mails, some with attachments, no voting or meeting requests or any other OL only "features".

Have even checked through every contact, as mail format can be set on a per contact basis as well.

The frustrating thing is that there is no discernable pattern.[:@]

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Thank you for the comments, Paul.  So far, I have always found the last X-Originating-IP header (i.e. the earliest chronologically) to be a reliable indicator .... checking such headers manually with a DNSBL look-up tool, e.g. at whatismyipaddress.com has always confirmed my residual SPAM messages to be blacklisted on several DNSBLs.

In fact my earlier statement about currently having 2% residual SPAM was wrong.  It seems to be much lower than that, avegaing one message a day, when I am receiving over 300 SPAM messages a day.  So, I am not left with much to clean up.  This small amount is hardly necessary to worry about, though I am interested to see how close to 0% I can get, without introducing any false positives.

Gordon

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Rolf Lindby posted Nov 8 '09 at 9:29 pm

This appears to be mostly a Mercury settings issue so I've moved it to the Mercury support forum.

There are various ways to stop spam and using reputable DNSBLs and SpamHalter are two good ones. You can consider using Graywall as well - it will delay good mail a bit but stops a lot of trash.

In Mercury make sure that relaying has been restricted. Go to MercuryS configuration, Connection control and verify that at least "Use strict local relaying restrictions" is clicked. "Only authenticated SMTP connections may relay mail" gives the highest protection.

In  MercuryS configuration, General you should normally not have "Accept mail for invalid local addresses" checked.

Finally make sure that all the spam that is tagged by blacklists or SpamHalter are moved to a spam control account by a global rule.

Any spam message addressed to you that is not caught by an anti-spam measure will simply end up in your mailbox, and will not cause any bounce notification. To be quite sure not to send replies to spam you may want to avoid using autoreplies, though.

/Rolf 

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cretson posted Nov 4 '09 at 7:58 pm

Every time a spammer sends email with a spoofed "from" address that is my address, ie , spamhalter was letting it pass.  I would religiously move the email to the "MissedSpam" mailbox using IMAP (forwarding doesn't seem to work unless you do it on the server), but it appears to just be blacklisting me@myserver.com, which then causes all MY emails sent from myserver.com to other users @myserver.com! 

So, I dig messages from me out of the spam trap (I have spamhalter flag messages with a header, then mercury moves the messages to a spam@myserver.com account, which acts as a quaranteen for spam so that if anything important gets lost we can go look for it)  and into the "notspam" account, as well as forwarding them to the intended recipient.  Then it appears to whitelist any email CLAIMING to be from me@myserver.com!   

Is there any way to guarantee that mail sent from me is not filtered as spam?  I'm disapointed that spamhalter can't tell the difference between a spoofed from address and a real one - especially when the real ones are originating LOCALLY.  I thought it was supposed to filter based on content, not just the alleged "from" address.

Thanks!

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it also looks like all messages for all users are being left on the server no matter what the mail client settings are set for (leave on server or remove from server)

 also, i've noticed there is now a file in each mailbox with a CAC extension..... that seems to hold the names of all the messages in the mailbox... 

 

 

since upgrading to 4.72, i've been having problems with usernames staying in the top portion of the pop3 server activity window..... most of the time, there are multiple entries for the usernames that are there....

 also, several users are experiencing trouble logging in.... i haven't been able to determine if the names "stuck" in the activity window are the same users experiencing logon problems....

 i just restarted mecury, and everything is fine... i wish i had taken a screen shot first, but didn't....

 it will usually run fine for a couple days before the usernames start building up again....

 is anyone else experiencing this problem?

 (i will include a screen shot in a couple days)

 

 

more information:

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here's the most recent out of my murcuryS log....

 

T 20091109 155950 4af83016 Connection from 70.240.76.244
T 20091109 160004 4af83016 HELO ilfjarv
T 20091109 160005 4af83016 MAIL FROM: <r_c_kellerkb@xela.net.gt>
E 20091109 160005 4af83016 Host 70.240.76.244 blocked by Spamhaus2 - message rejected.
T 20091109 160008 4af83017 Connection from 201.197.148.94
T 20091109 160017 4af83016 Connection closed with 70.240.76.244, 27 sec. elapsed.

I see nothing in this log being received at all.  All of the inbound message have been blocked by a blacklist.

 

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Rob0tuss1n posted Nov 9 '09 at 4:09 pm

Alright, I removed the 20 record. Now that I'm back in the office I will be checking Mexico's outlook settings. I will post back when finished.

 

Thanks again Thomas.

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I have now checked out MercuryX and I can send/receive mail without restarting the server everytime. 

 

I'm also surprised that I'm the only one with that weird connection control window. Perhaps it will display correctly if I do a reinstall of Mercury but it works well for now, so I would rather just wait for Mercury V4.73 instead if bothering with the hassle of reinstallation.

 

Anyway, thanks for the help, everyone!

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Mrpush posted Mar 17 '10 at 5:58 pm

Dilberts,

I did try the IMAP route, and that did not work for me either.  After thinking about it will any messages processed with IMAP even be checked with Spamwall as they do not go through the normal Mercury Core processor?

Also, the only way I could get this to work for all my users is to create the same IMAP YESSPAM and NOSPAM account in all their outlook accounts.

 I believe my problem is my install somehow.  I can configure all the spamhalter settings in Mercury, but when Ilook at the headers in my messages, I'm not seeing the X-SPAMWALL lines.

All my setup (daemon.ini and spamhalter.ini) seems to be fine. 

I'll post another thread on this.

Thanks,

MP 

 

 

 

 

 

 

 

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I can't imagine why the XAMPP team would distribute Mercury without including the manual, that seems a very poor decision. Anyway, just download Mercury 4.72 from the download section on this site and install it as an update. It won't change any settings but you will get any missing files that should have been part of the installation, including the manual. The WinHelp file needs to be downloaded from Microsoft, though.

/Rolf 

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Hi thanks for helping,

 

I use the newest version 4.72.

I install it as a new installation and not in update mode.

The special thing is, I use a mailvirusscan tool between mercury and the internet.

 mercury sent or get all mails from g-data mailsecurity....

 This works normaly correctly. This software is for companys/enterprises........

  I run an tool named  TCP optimizer....

today we get 38 mails in one poll cycle, and I hope that i dont get the failure message again.

 

But why only 30 seconds displays in the log ????

 

 

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fishing12 posted Oct 31 '09 at 3:54 pm

I use RoundCube .3 Stable, with Mercury 4.72  and have had no issues.  

It connects and sends mail through Mercury (IMAP, SMTP),  I also use the new Plug-ins to allow password changes, using the POPPass module.  

Round Cube does require some additional infrastructure to run, a SQL Server, HTTP Server with PHP, I think 5 or above, and I use ASpell for spell checking

I use both SquirrelMail and Round Cube, I like Roudcube, but find it runs a little slower then Squirrelmail on my system.  So if I have to move or work with lots of mail, I fall back to Squirrelmail.  

 My Configuration

Windows 2003 IIS 6

MySQL 5.1.28

PHP 5.2

https, with self-signed certs 

 

 

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Rolf Lindby posted Oct 28 '09 at 3:18 pm

If there has been connection problems there can be old files left in the queue and scratch directories. Usually it won't make any difference for Mercury, but it can still be a good idea to clean it up.

If this is a home network it shouldn't be too difficult to find a suitable time when there are no jobs in queue to shut down Mercury for a minute and remove junk files.

The scratch directory is used by Mercury for temporary work files and is by default in your main Mercury directory. If you are running a recent version there will be sub-directories for each module - if so keep the sub-directories but remove any files in them.

/Rolf

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Chris Bolton posted Nov 6 '09 at 8:45 am

Indeed, if you're filtering in one place only, it should be the router, but if you're worried and want defence in depth (which is Mark's position) you can filter on the machine as well. Then if you've misconfigured your filtering and left a hole, there's a backstop. But, as pointed out, if you misconfigure it you also have twice as many possibilities for stopping it transporting mail.

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[quote user="Rolf Lindby"]

It's very difficult to guess without having any real data at all to go on. But if you haven't done so already, search the forum for Xampp to read about the most common configuration errors in that package. Then check that the relevant ports have been forwarded from the router to the server.

Outlook can be used with both POP3 and IMAP protocols, so it's up to you what you prefer. 

/Rolf 

[/quote]

Couple days ago I was in the Internet and noticed there an unusual software - . I downloaded it and astonished reason of the program decided my problem for a minute and totally free of charge as far as I remembered. 

 

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[quote user="Thomas R. Stephenson"]

Good host however does not answer when I telnet into port 25 of this host.  

> I installed Pegasus 4.51 on my PC at home and configured to receive
> and send emails using my server placed in Internet.

Check with you ISP to ensure that they are not blocking port 25 inbound.  Many of them are now blocking port 25 both ways now.

 

[/quote]

You gave me a clue with this port 25 so I started thinking about it. I changed default port for SMTP to 587 on Mercury plus I made NAT on router public_ip:587-->private_IP:587. Then I configured clients Pegasus/Outlook to use 587.
I was thinking about your 25 and blocking and .... I had a brainwave. How the hell whole WORLD except me can know that I changed port to 587 when default is 25.
I changed port from 25 to different because I read many ISP are blocking port 25 so I thought I will use non-standard and thanks to this I will still have communication through INTERNET.

As I said - I had to use port 25!!!!!! I changed NAT on router public_ip:25-->private_IP:587 and ALL IS WORKING.

Thank you all for your ideas and help.
Best Regards,
Adam

PS. If somebody understand how mailing stuff is working than it is right Mercury is very easy to configure!!


@Thomas: How can I get similar answer like yours:
Answer Section:
    quari.pl, A, 83.142.117.13
    quari.pl, MX, 10, quari.pl
    quari.pl, NS, ns11.az.pl
    quari.pl, NS, ns10.az.pl
"
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