Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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[quote user="markflint"]Quick question on this topic: If I want to port my address books and email file folders to a different computer that has Pegasus installed will copying the PMM, PMA AND CNR files to the PMail folder do the trick? Old computer is XP, new one Windows 7[/quote]

Are you currently using Pegasus Mail from a server machine install? Was that a typo error or did you really mean .cnr files (raw files that make up data of public folder messages)? There is more to display of .cnr files than just the raw data. Public folders must be installed on machine.

Was old machine using winpm-32 from local hard drive or was it running from a server  install? Was new mail and home mail location on the local drive or on server?

You may copy the .pmm and .pmi folder files and address book pair files and .cnm new mail message files from old machine to new machine c:\pmail\mail\<user> location.

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Guy posted May 3 '13 at 8:07 pm

Perhaps if you expound upon your query others can assist.

While hyperlinks can not be hidden in the message reader, their click-ability and highlighting may be controlled at:
Tools > Options | Incoming mail > Hyperlinks

If in the message editor you desire like:

use the "Insert a hyperlink" button while composing a formatted text message.

Relevant settings:

 Tools > Options | Outgoing mail > Messages and replies
  Use these settings when creating...
   Rich (formatted) text [x] On

 Tools > Options | Outgoing mail > Message formating
  Formating and use of styling in messages
   [] Disable all styling options...
   [] Do not display the editor 'styles' toolbar

 

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KevinJ posted May 5 '13 at 10:57 pm

[quote user="bfluet"]

This folder is where I would expect the autofilter to be.

Also, right clicking on a folder name shows an Autofilters > "Manage autofilter folders" option which might provide some insight.

 

[/quote]

 

Greetings Brian,


Bingo. Right-on. ...and Thank you.

That was indeed the source of my issue.

The auto-filtering at the folder level was turned on and the culprit

was my own email address listed in the addresses column.

Oddly enough I have no recollection of

setting this up. I must have enabled this accidentally. Being my

satellite system it went unnoticed. Also of interest (at least to me)

on my main system the vast majority of my filters were set up

manually for years, probably well before the “auto-filter”

feature was introduced. Thanks again for all your help.

Cheers

Kevin  [:D]

 

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Michael posted Apr 28 '13 at 2:35 pm

[quote user="bfluet"]There are some other threads that indicate reinstalling Pegasus Mail, running it once to create its registry entries (the uninstaller needs these entries), then uninstalling HTML Renderer followed by uninstalling Pegasus Mail should work.  I can't find any verification of this though.  If you try it, I would be grateful if you would report back on your results.[/quote]

After updating IER to its latest version the uninstaller should work properly as well if not finding PM itself (but you can only install IER with PM pre-installed, of course). Please let me know if it doesn't.

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HolyHarp posted Aug 17 '17 at 5:32 am

I had a similar problem and the font item in the reader menu wasn't changing the font size in the reader.  I found I had to go to Tools>Options>Incoming Mail>Message Reader and uncheck, Where a choice of format exists, display the fancy version.

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macavity posted Apr 24 '13 at 9:34 pm

I wonder if anyone can shed some light on the following? When replying to mail from one particular colleague (possibly also when emailing him directly, I can't quite remember, but certainly this happens when replying to his messages to me) I *occasionally* receive the following mail delivery error message after sending:

-----

Delivery has failed on the enclosed message for the following
reasons reported either by the mail delivery system on the mail
relay host or by the local TCP/IP transport module:

   553 5.1.2 <firstname.lastname@domain.com>... the domain domain.com is not meant to be used in email

-----

(I've changed the email address/domain name above but there's nothing unusual about it, i.e. no special characters or anything like that). Initially I thought it was a problem at his end as this issue only occurs when emailing this one particular address but just now I've noticed that the above error message is preceded by the following when I look at it in Pegasus' "Raw view":

-----

From: Mail Delivery System <>
To: Self
Subject: Mail Delivery Failure.

-----

I'm wondering whether that might indicate that the problem is internal to Pegasus itself, or perhaps relates to the conversation between Pegasus and my own ISP's SMTP server and has nothing to do with the recipient's email server. Has anyone seen this error message before? I believe it's the first time I've ever encountered it and the odd thing is the issue crops up intermittently, not all the time - sometimes mail gets through successfully and sometimes not, yet the email address is the same. Many thanks in advance for any thoughts!

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bfluet posted Apr 25 '13 at 7:32 pm

[quote user="CRFry"]This made me check my settings for my identities as I normally use "File/Selective Mail Download...".   This provides the three icons "Mark for Retrieval", "Mark for Deletion" & "Mark for Both".     This enables deletion at the ISP server, or not, as one wishes.    So although I have ticked the box in the Tools/Internet Options/Receiving POP3/Edit under General tab as you describe, it only deletes automatically if I have selected Deletion or Both icon -  am I missing something[/quote]

This is an excellent example of the power and flexibility of Pegasus Mail.  Selective Mail Download is a feature that allows you to preview the contents of your POP3 mailbox then decide what you want to do with it.  The Selective Mail Download topic in the Pegasus Mail manual makes for an interesting read because it indicates that the intent of this feature was to minimize connection time which was important back in the days of dial-up and pay-per-minute connections (Pegasus Mail, you're showing your age).  The value today is that it allows interactive control of which messages you retrieve and/or delete from the server.  This is different from the automated polling that is configured in Tools/Internet Options/Receiving (POP3) which is what the "Delete mail from host once it

has been successfully retrieved" setting pertains to.  The automated polling has server side filtering capabilities but that's a subject of it's own.

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bfluet posted Apr 23 '13 at 3:27 pm

You would need a general rule set that contains one rule with a logical AND action that identifies the specific message (perhaps on subject content) followed by a delete after x days rule.  This rule set could then be associated with a folder as a folder-open or folder-close filter set.  You want the deletion to be message specific, and assuming the days to deletion will vary by message,  you will need to create a unique pair of rules for each message. 

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[quote user="erchess"]I have forgotten how but for a while I got rid of the preview plane but now it is back. How do I get rid of it, preferably forever? If I find out that an update to pmail changed my settings I will get rid of pmail. Any help appreciated.
[/quote]

On the top main toolbar push the List button to return to list mode. That will get rid of the Preview mode until it is necessary  to create a new pmail.ini file for some reason or you do new clean install of a new version. Preview mode is the installer default now.

There are and never have been any automatic updates to Pegasus Mail or any "online  updates" like with some programs. Each version must be downloaded and installer exe run to do the update.

What you describe can happen with improper or incomplete closure and write to drive. That would cause new default pmail.ini to be created.

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Actually Pegasus Mail will confirm delivery of your message, only if the receipient has enabled that confirmation response. Problem is that this response also tells *spammers* that your email address is active. The act of confirming the opening of your message does very little extra from just confirming the delivery, as in both cases all you can assume is that your message arrived (got delivered) ok. 

The only system I know that actively tracks Delivery and Reading is MS Outlook, and for that application I believe most sites will enable it for internal mail traffic only.

 Martin

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NTxLS posted Apr 16 '13 at 11:29 pm

Greetings from Texas, USofA,

Have reviewed the filters setup and cannot find any references to returned undeliverable mail to be placed in the SPAM Halter folder.  Does not happen all of the time just when I least expect.  Have also had some copies to self of sent mail being sent to SPAM Halter.  I have read the "" and found no connections in those filters either for individual folders.  Plus have a problem with some mail that should not be sent to SPAM Halter being sent there without a filter setting for that email addy nor the subject area.  That also is not regular just every now and then.

 What could I be missing as I have looked just about everywhere in the filters?  Just learned about right clicking on individual folders and checking the filters which has been done on the SPAM Halter and Junk/Suspicious mail folders with no problems found.  Will review all folders, for filters, including the In Box, had never known of filters there before now, just a little confused.

Thank you for reading my message . .

******************* Up Date on my above issue *****************

Just had an email from Microsoft AND SANS NEWSBITES being sent to SPAM Halter, checked the Filter for the InBox and did find one entry for Microsoft and removed same, but; there was not any for the SANS organization.  Also noticed the same list is found for any of the folders.  Do not know how Microsoft's addy managed to get there but it did, not there any more though.

Thank you for reading this part as well . .

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rocket posted Apr 22 '13 at 9:26 am

I did do a search in this forum for this fault, but obviously put in different words, or whatever.

These acknowledgement emails are actually after submitting spam to a reporting system. I will get in contact with them, but not sure they will do anything about it, as their system is probably doing enough for them such that they may not want to fix it.

Thank you.

Cheers

Rod.

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David_himself posted Apr 18 '13 at 4:57 pm

Just to report that I did a fresh install of PMail on my desktop machine, as a result of which (touch wood!), drag & drop works fine for attachments, and other problems have been cleared up, such as a corrupted Junk mail folder and inability to use PMDebug and get my video card to load PMail on my 2nd monitor.  So that's good.  Hope it lasts.

I then copied the whole PMail folder to my laptop, but sadly the drag & drop problem persists on that machine. (Note that I don't get the "No entry" cursor:  the cursor looks exactly as it should for a copy operation.  It's just that the dropped file fails to appear in the attachment pane.)  Perhaps one day I'll make time to do a proper fresh install of PMail on my laptop too, but this has taken enough time already.  Thanks to Martin and Brian above for their time.

best
David

 

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NTxLS posted Apr 13 '13 at 6:47 pm

[quote user="Guy"]If you have more than one Identity, become the you main startup
Identity, not necessary "<Default>" (via the toolbar drop-down
or the menu Tools > Identities).
At the menu Tools > Internet options... | Receiving (POP3)
verify that the appropriate POP3 definitions are enabled,
and review the settings in the 'Polling controls' and
'Checking multiple identities' sections.
Then repeat the above for the other Identities, ensuring
those do not cause the same POP3 definitions to be checked.
[/quote]

 

You must be using a cell phone or some ipad because these appear as very short lines, sixty three (63) characters per line.

 Not a problem just noticed this.  I had already gone into the Tools/Identities and found there were two other identities included in that box, removed the other two (2) leaving just <Default> as mine.

 The multiple checks have now stopped.  I did not setup any other identity to have access to this PM client, at least do not remember doing that.  It was done in such a hurry that I may have.  It is now working the way I feel it should, in this area any way, maybe by the time Mr. Harris gets v5.x done and released this one will be fully operational.  Then when the next version is released I can know what I am doing and will not have any of these difficulties in the next version.

 Thank you for these suggestions and triggering my curiosity to investigate some on my own.  You confirmed my decision to go where I did gives me more confidence in finding things more on my own and not bother you with such trivial problems.  Leaving you free to do the more difficult . .

Good Luck and again Thank YOU so very muchly . . BAG!!

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Guy posted Apr 13 '13 at 6:13 am

Spamhalter then Content Control act before Rules.

Ensure Content Control or some rule (e.g. blackist) is not moving to Spam folder.

Try...
Right-Click false-spam message in Spam folder
Spamhalter > Train not spam
Then move message to New mail folder

 

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