Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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bfluet posted Mar 5 '13 at 7:35 pm

A new message filter won't work because the X-PMFlags header does not exist until the message is read.  To verify this, right click on a new, unread message and select "Message headers".  You won't see an X-PMFlags header.  Open the message then check the headers again and the X-PMFlags header will now be there.  It's purpose is to maintain the message flags (e.g. has been read, has been forwarded, color). 

Consider using a spam filter that can be trained to detect these messages.  Spamhalter is built in to Pegasus Mail so would be the logical choice.


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irelam posted Mar 4 '13 at 5:32 pm

This update handles either obsoleted or corrupt security certificates from websites that use Https protocol, that cause gray boxes to appear on html displays.
 
http://community.pmail.com/files/folders/pegadd/entry37573.aspx 
 
Please let me know of any issues etc at irelam@telus.net
 
Martin 
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obetz posted Mar 8 '13 at 5:31 pm

[quote user="itzmeluigi"]The thing i noticed is that when i use "Save Message to Data file" in pegasus mail it will not save images from the email and the output of the saved email file is only around 30kb which still relies on a url to display an image.  In thunderbird when i use "Save As" it will save all images into either a .eml or .cnm file around 380kb.[/quote]

To get a CNM file, copy the mail to the local inbox. Avoid frightening Pmail by copying the CNM file instead of moving, then delete the temporary message within Pmail.

Oliver

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Thank you.

 

[quote user="bfluet"]

[quote user="pete w"]Just one more quick question.  The STATE.PMJ and PMAIL.INI files, do

they contain any other information apart from size data? If I save these

two files after each session and then reuse them later will there be

any problems with my actually emails (including sending and receiving

setup data)?[/quote]

No, but with a caveat.  The PMAIL.INI file contains most of your configuration settings so that needs to be taken into consideration.  Beside, reusing a copy of either of these files that was saved after a session means you will be using the same one Pegasus Mail will be using so you aren't gaining anything unless you are trying to keep one PMAIL.INI file for use with one machine and another PMAIL.INI file for use with the other machine.  This would be tedious and prone to error.  Using multiple .INI files in combination with the -Y commandline switch is the better way to go.  Regarding the STATE.PMJ file, you can't have two of them so you will have to work through setting open folder sizes and positions so that they are usable on both machines.  I don't have any experience with a display as small as 10" so don't know what you might encounter there.

 

[/quote]
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[quote user="pete w"]I'll try updating the LibTidy this weekend with the link you attached (it won't change or delete any of my files will it? Is there a restore function if this makes matters worse than before?).[/quote]

No, just keep a copy of the original LibTidy.dll installed with Pegasus Mail since, of course, it will be overwritten by the newly patched version. It's a matter of at most a few minutes, not necessary to wait for a weekend to try ...

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dkocmoud posted Mar 6 '13 at 11:15 pm

I'm not near a copy of Pegasus Mail at the moment.

You can change the sort order of the folder from the Folder menu.  Change it to Date.  This should work even if the Date column is missing, although you probably won't be able to validate that it worked.  ;-) 

If you really do want to see your Date/Time column again, try holding down the Ctrl key and pressing the "-" key on the keypad (not the one near the Backspace key).  You may have to do this with the folder opened up in a classic folder window rather than preview mode (I don't use that mode so cannot be sure whether it works in preview mode).  Also, as a sort of "reset the whole UI to square one again" solution, I believe this info is stored in either the FOLSTATE.PM file or the STATE.PMJ file.  Both are located in your home mailbox directory.  You can try renaming both of these files while Pegasus Mail is not running and then start Pegasus Mail to see if all is well.

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PaulW posted Mar 15 '13 at 5:16 pm

[quote user="oliwells"]

I'm having problem in setting my internet in receiving pop3. I typed the receiver pop3 email but didn't accept. Does any one experience the same problem? What did you do?

[/quote]

Could you explain what you mean by "didn't accept"?  Did it just not work, or did PMail not keep the settings you put in?

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Guy posted Feb 24 '13 at 6:57 pm

There is a vast difference between deleting messages, an action that can be reversed (only within that session if the Deleted Messages folder is not persistent), and deleting 10s, 100s, or 1000s of messages in one go by deleting a message Folder. As deleting a Folder is not a recoverable event. I'm sure Mr. Harris' intent is to protect users from themselves.

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Steffan posted Feb 25 '13 at 3:43 pm

Is there a reason why you have so many identities? Or put differently, are you aware of the possibility of adding multiple pop definitions to one identity? Perhaps you could go for one identity with, say, 36 (or fewer - there may be limit that I'm not aware of) pop definitions and one identity with one (or more) pop definitions, and leave the Checking for multiple identities option unticked. Or, of course, you could set up different identities each with their own specific (internet) settings. Alternatively, you might even consider setting up multiple users. Hope this helps.

 Edit: Guy, I just realised I copied your "multiple pop definitions assigned to one identity" suggestion. Sorry! Slight oversight on my part.

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The transfer of my old messages, trays and folders from the Win XP to WIn 8 machines has been successfully sorted out with the off-the-list advice from Jerry Wise, whose help is gratefully  acknowledged in clarifying my misunderstandings.    

In summary, the PMail application is run as single user mode - just my wife and myself - with all the messages for over ten years sorted into into subject trays and folders, but we use two email addresses/identities.    There is no message filtering used as described in the PM Manual Ch. 6, p.72.   By using "File\Selective Mail Download" any suspicious titles and senders can be reasonably easily identified (helped by double clicking on any message in the list to look at the header data) - fortunately there has been  virtually no spam for two or three years as it seems the web ISPs have successsfully filtered them out.    Nor do we use any automatic sorting to put senders' messages into specific folders or trays, nearly all  of which are entitled by topic or subject.

The Win 8 message folder was left as the install default C:\PMAIL\MAIL path.   The archive transferred by  USB memory stick from the Win XP was installed initially in D:\,  but later into F:\ PEGASUSMAIL  MESSSAGES.   Make sure all files/folders properties are not ticked as Read Only.

Make sure the box is ticked for "Save the Pegasus Mail desktop state between sessions  "  found in Tools\Options\Basic settings", see PM Manual CH11, p.108   [All my boxes are ticked].

I transferred all the address book file pairs xxx.PMR and xxx.PM! from F:\ PEGASUSMAIL  MESSSAGES into C:\PMAIL\MAIl.

To make the archive mail visible to PM click on the yellow folder icon "Work with your Mail Folders"  which opens the folder heirarchy listed under "My Mailbox".   [NB: this action slightly modfies the menu bar Folder to Folders, with different menus].    Click on the new Folders and click on "Add Mailbox to List" function leaving Directory Path marked in Properties for Mailbox   I then added in the archive path and name
F:\Pegasusmail Messages
WinXP 26Feb2013

This now enabled me to see in the folders window two mailboxes
My Mailbox
WinXP 26Feb2013
The only minor "problem" now is that all the archive messages are accessible, but dispersed in grey trays (some 200+) with no folder/tray hierarchy as on the WInXP machine.   I had to regenerate the original yellow subject folders in My Mailbox and cut/paste, or drag, the archive message trays back into the their original hierarchy in the Win 8 My Mailbox.

I did this in steps, checking that nothing was corrupted by shutting down, rebooting and making sure messages were accessible.    This was successful, but left the added mailbox and one empty tray.   Neither could be deleted by clciking the yellow Delete icon.   Looking with Notepad at HIERARCH.PM it showed that the archive mailbox F:\Pegasusmail Messages was present.    Jerry Wise kindly advised that in Folder Manager window, right clicking on the mounted mailbox would disable the mailbox, then one shuts down PM and checks with HIERARCH.PM  that this mailbox had disappeared.  Re-open PM and check all is working.

Initially I was puzzled when opening archive messages that the Message Header was a dark purple and the information almost unreadable, on the XP machine it was pale yellow;  Jerry Wise reminded me that I should check the setting in Tools\Options\Incoming mail\Message reader,  where I could reset the colour.   Now the old messages are on the new WIn 8 machine, any attachment paths listed at the end of messages will be incorrect.

I have rebooted the Win 8 machine a number of time now and all seems stable with all the archive messages in the original hierarchy and address books transferred from Win XP.

Rodney Fry

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DesGordon posted Feb 27 '13 at 12:39 am

I worked out what I did wrong.

On one Machine I must have installed Pegasus in Multi-user mode and then setup a mailbox for myself. In the other I set it up for single user mode.

My Data restore thus had various files in the wrong location for  the mode Pegasus was in and thus no filing trays were showing.

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HarryBen posted Feb 24 '13 at 12:05 am

OK, that's weird, but thanks for the suggestion.

I turned off the Internet connection, shut down Comodo Firewall and MS Security Essentials and the wizard worked for 3 emails.

I turned stuff back on one at a time and tested between each time and it still worked.

I checked both Comodo and MSE and they reported nothing nor did they record any events that they may have looked at.

I guess I will see what happens after new email comes in, but MSE always records dubious activity regardless of threat level.

It is working but I have no idea why. [:)]

 

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Auser posted Feb 21 '13 at 10:16 pm

I don't know if that is the only way, but it worked. I added a .DOC and chose the option "Let Windows choose and run appropriate application". It started right up. I did not have to do that for the .PDF attachments. Thanks for you assistance.

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HarryBen posted Feb 21 '13 at 10:39 pm

Thanks Jerry, but I spoke too soon. It suddenly started asking for the username again. At that point I uninstalled and deleted anything associated with Pegasus on the entire drive and registry. Did a fresh install to the c:\pmail and started again. I only had a few identities defined so no big deal. I lost a couple of emails but not important.

Not blaming Pegasus for any of that, I can understand why it could cause confusion to the system. The only thing I hope David does with v5 is to ONLY define the Mail folder in a single file that is referred to by all other functions.

I did a search "c:\pmail\" on file contents and it returned 47 places. In my humble opinion, 46 of those functions should have referenced a single file (or Registry entry) to find that Path. Hard coding those Paths into 47 different places is just asking for drama.

Just one old programmers opinion though. [:)] I'd still kiss him for that Move/Repair facility alone.

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HarryBen posted Feb 21 '13 at 6:22 pm

Hi Brian, again thanks for the reply.

I have a major problem but will post in a new thread as I can't try any of the suggestions. Can't get in... :)

Yes, I do have the selector available so it is not a big deal to select the identity, just trying to be lazy, but until I can get into Pegasus again, it is all moot. [:)]

p.s. I have an Illusion Red, 2001. [:O]

 

 

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Michael posted Mar 16 '13 at 12:19 am

[quote user="Auser"]Any ideas what might be causing this? [/quote]

No, but it should be enough to close (and reopen) the failing reader or preview window to reset PM in a way to fix it.

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breezes posted Feb 24 '13 at 12:56 am

The job is done!!  It took me a while to decide what to transfer, aside from what was indicated above.  The end result, however, looks good.  Things seem to be working well, but time will be the real test.

 

My thanks for help I received.

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jdudeck posted Feb 20 '13 at 12:00 am

I have discussed this on the Pmail mailing list, where Brian Fluet has duplicated the same problems that I am experiencing. I am logging this on this forum in the hopes that the Pegasus developers will note the seriousness of the situation and fix the bug.

The problem is as follows: When opening an IMAP folder that is "fairly large" (ie. usually hundreds of messages), Pmail will open a blank window, and not display any message headers. When you try to close the window, Pmail will hang, then crash after several tens of seconds. This occurs with v4.63, and has been doing this for quite a few previous versions. This occurs on Windows XP 32-bit and Windows 7 64-bit. I have not tried it on other versions of Windows. This happens both with Linux IMAP servers and with Windows Exchange. Whenever it happens, the Folder Info... for the folder shows either 0 or 128 bytes in the header cache,

What may be helpful in tracing down this problem is that I have found a consistent way to force Pmail to correctly open the offending folders. The steps are as follows: 1.Open the folder in Thunderbird. 2. Move all but 20 messages temporarily to another folder. 3. Close Thunderbird. 4. Open the folder in Pmail. It will open normally. 5. Verify that the header cache (Folder Info...) contains more than 128 bytes. Normally it will have about 3k bytes at this point. 6. Close Pmail. 7. Open the folder in Thunderbird. 8. Move the rest of the messages back into the folder. 9. Close Thunderbird. 10. Open the folder in Pmail. It now opens correctly!

However, after a time, if more messages are added to the folder, it will again no longer open correctly. If you look at Folder Info... there will be 128 bytes in the header cache.

Also, if, when an IMAP folder does open correctly, you clear the header cache, it will now no longer open correctly.

Please somebody make sure the developers log and fix this bug. It is extremely annoying to have to use Thunderbird to access my folders. I would have already abandoned Pmail because of this, if I didn't find it even more vexing to make the change. I have been using Pmail since DOS days in the early 90's. I would be most grateful if even a patch was released just to fix this bug.

Sincerely,

John Dudeck


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