Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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bfluet posted Nov 12 '12 at 8:08 pm

This is a know limitation of Pegasus Mail and a genuine problem when you get around 1920x1080 resolution.  The fonts in following fields and screens are hardcoded and can't be adjusted:  To, Subject, Signature & Identity fields, configuration screens, spell check screens and popup notices (like the Lazy HTML warning).  Some folks report benefits from using screen magnifying apps.  Adjusting font sizes in Windows will not help.

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Guy posted Nov 10 '12 at 9:06 pm

[quote user="mcat0"]I was receiving messages from CNET and noticed that nothing would appear in the message screen even though the raw view showed considerable data. I am using XP and Win 7 (different computers) and Pmail 4.63 build 325. I unsubscribed to CNET's email messages. I've noticed some other sender's messages do not appear also. I have no idea if this is an HTML issue or what. Any help will be appreciated.
[/quote]

Try switching between fancy and plain text views (press V key) and see if matters.
Ensure you are using the latest version of or BearHTML (which ever you employ).

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FJR posted Nov 14 '12 at 3:39 pm

I'm doing exactly what you want. The solution is very simple: create groups with accounting system of the operating system, where the public folders reside (in my case it's a Novell Netware server). Give groups needed rights to those folders. Accounting has to be handled by OS - not the software on that OS.

bye  Olaf

 

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fulmar posted Nov 6 '12 at 9:13 pm

I'm not using the latest and will upgrade.  Actually - the message which does not truncate is a html msg and the one which truncates is not.  But I will upgrade and try again. Thanks.

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dlbayne posted Nov 7 '12 at 6:23 am

Since the -roam switch is necessary for me to access my mail on different computers having different available drive letters for USB, it is now clear to me that the easiest solution (for me) is for the entire PMAIL folder to reside in the root directory of the encrypted volume. Thank you all for your comments, which will certainly be useful to those not needing the -roam switch, or for those having more experience and understanding of the processes than me.

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> Any thoughts on how I might be able to find the "deleted" folder contents?

After restoring an old version of the file in the same directory? No way [:(]

For the future: if accidently deleting a folder within Pegasus, close Pegasus and do nothing within Windows. Get a recovery tool (if you don't already have, do it on another PC), start it from CD/DVD/USB-Stick/memory card (don't install it on the PC!), go to the directory, where the folderfile resided (your mailboxdirectory) and try recovering the file from deletion. If you do anything within windows (specially if windows writes anything to disc), the on deleting freed sectores of the file may be overwriten and the recovery tool is not able to collect (all) the sectors for recovering the file.

That's what we tell our users here, if they accidently delete anything on their local disks. Most times we are able to recover, if they heed our advice.

bye   Olaf

 

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bfluet posted Nov 5 '12 at 8:56 pm

Pegasus looks to a file named PMAIL.USR for user information.  This file is located in the root \MAIL directory.  In a default installation this would be C:\PMAIL\MAIL.  One possibility for your problem is that something has happened to this file or Pegasus Mail can't find it.  This could happen if you have the mailboxes located in a remote location and the PC has lost that connection.

See if you can view the contents of the PMAIL.USR file with a text editor.  Each user should be listed in the following format:

      U;username;Personal Name OR A;username;Personal Name

The "U" indicates a normal user, the "A" indicates an administrator.

If you can then look at the directory structure of you \MAIL directory.   The subdirectory names should be the same as the usernames of the users.  These the user mailbox directories.  One should exist for each entry in the PMAIL.USR file.

If all looks good than the PMAILCFG file may have gotten corrupted.  This file tells Pegasus Mail where the mailbox directories reside.  It is located in the directory where the Pegasus Mail executable files are located (default is C:\PMAIL\PROGRAMS).  This file is not editable with a text editor so I suggest a restore from a backup.  If a backup is not available then a reset using the PCONFIG.EXE utility is the next option.  PCONFIG.EXE is a 32 bit DOS app.  Usage is dependent on a 32 bit OS or a DOS emulation app like DOSBOX.  If you need to use PCONFIG it would be worthwhile to do a search in this forum on "PCONFIG".

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dlbayne posted Nov 6 '12 at 5:12 pm

Indeed, and I am just scratching the surface. I will likley have more questions unrelated to this topic, for which I will post new topics. For now, I have set up two Pmail folders, each on a different drive. Each will be limited to one host. Once I better understand identies, mailboxes, etc., I will then combine them and perhaps have more questions related to this topic. Thanks to all.

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Michael posted Nov 1 '12 at 6:50 pm

[quote user="Madsam"]When I view within the e-mail message in preview mode, and switch to the attachment (F7), it only shows "e-mail message > Plain Text." Any ideas how to extract that image out?[/quote]

Assuming you're referring to an HTML message (which you rather likely do, otherwise it wouldn't display an image) and if you use IERenderer (the default HTML renderer) do a right-click on the image and select Copy image to clipboard from the context menu which allows you to paste it into your favourite image editor to do whatever you want with it.

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None of that nor any other idea will do any good  .  .  it seems the Mail folder I saved had mail in it from about 5 - 7 years ago, not any of the most recent.  Do not know where the most recent was saved, every thing was supposed to have been on that Micro Mini Chip.  That is what was moved and saved.

BFluet,

Thank you for the assistance all you gave me to do went well , except where I screwed it into a deep dark bottomless pit.  This is my clue to stop trying to learn more and learn to live with what I have before that is gone.

This has nothing to do with Pegasus Mail or your forums, This is due to my getting to be too old to do what I want, now is my time to do what is needed.  This is one time you cannot do anything about it, because; I am the cause of what has happened.

Thank you so very much for your patience and assistance

 

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Syncopator posted Nov 2 '12 at 2:31 am

Thank you for your patience Guy.

Yes, I now see that option.

I am beginning to think that I should leave well alone and just stick to Yahoo mail.  

While I'm sure that Pegasus is fine, I don't know that it offers me any benefits.  I had seen its praises sung and thought I would investigate.

Regards.

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Jerry Wise posted Oct 29 '12 at 2:50 pm

Win7 default user profile/permissions should be ok for c:\pmail and all files below. On all my win7 machines it was not necessary to change from default.

What would be or will be problem is if you had old setttings and preferences found. Did you use, copy, import anything from a former install or another machine with different OS version? You don't want any old pmail.cfg or any old pmail.ini file to be found but it is ok to import old data files only.

http://www.vandenbogaerde.net/pegasusmail/pf_pmfiles.html
is reference for Pegasus Mail files and locations and descriptions of function.

Was this a new clean install to the win7 machine? What is the commandline being used to start program now? Is it something like c:\pmail\programs\winpm-32 -a -roam -I Admin

where Admin is the default username created by installer. 

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I can't swear, but I guess this is a Pmail thing. I do use Cobian Backup but never used its shadow copy facility. It needs .Net framework which I'm not willing to run on my machines. So, making long story short, I never used this feature and have no plans to do so.

What I think may be the cause of your problems is synching Pmail files. Pmail files are in constant change and each of them entitles a file to be synched to host. For example, a 2GB folder file (PMM/PMI pair) under synching will produce weird results. It most likely will have a 2GB .PMM file and only a 229KB .PMI index file. For each we have different writing time as well as transfer time. We can also have at backup host, at a given time, an index that do not belong to correspondent folder data. That said, I'm positive cloud synching should be avoided, at least in this scenario.

OTOH backup is different. You shut down the application and save its files to a local or remote repository (Cobian Backup handles this easily). You can save backup locally and then synch its files or transfer backups (full, incremental, or differential) directly to cloud host. This has been working well here for uncountable years. :)

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CRFry posted Jan 4 '13 at 12:16 am

You will find the answer also to Win 8 64 bit in my query on the 12 Dec under Installing PM v 4.63 in Win 8 Pro (64 bit).   It has not been a problem happily!   I have been using the application since 1996.

 Rodney Fry


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bfluet posted Oct 30 '12 at 3:25 pm

The HIERARCH.PM file maintains the folder structure.  It is written to

each time you a change in the folder structure and each time you close Pegasus

regardless of whether you made any folder changes.

When you first

add a mailbox to your folder list any existing folder files are read

into HIERARCH.PM.  The structure of any nested folders (folders within

trays) can not be discerned during this process so any folder structure gets flattened.  This sounds like what is happening

to you.  The HIERARCH.PM file relies on unique folder ID's which are

assigned when a folder is created.   The "add mailbox" function is

designed to provide access to a different users mailbox or an archived mail directory so I

wonder if the unique folder ID function does not behave properly when

trying to create a mailbox using the "add mailbox" function.  I say that because a tired folder structure is maintained in my test with another users mailbox added to my folder list.

As

for how the folder structure of added mailboxes is recorded in

HIERARCH.PM, the structure is recorded differently depending on whether

the added mailbox is connected or disconnected at the time Pegasus Mail

is closed.  If connected, the folder structure should be recorded in

HIERARCH.PM based on the unique folder ID and restored when Pegasus Mail

is opened.  If disconnected, the folder ID reference entries are left

in HIERARCH.PM however without an associated folder name.  Pegasus

attempts to use these entries to restore the folder structure the next

time that mailbox is added, again, based on the folder id's.  You might test these actions to see if either one maintains the

structure.  One thing I don't know is how the folder structure is retained if you connect,

modify, disconnect then reconnect an added mailbox during the same

session of Pegasus Mail.

Like Guy, I am also curious why you are opting to add a mailbox rather utilize trays and folders within "My Mailbox". 
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