[quote user="Greenman"]Many thanks again for your help with this.[/quote]

Thanks for reporting back, just doing my job (I have to!) ... [;)]

Yes it must be in at least one other place.

 I have managed to reconfigure everything to how I want it. I deleted my main account and recreated it. Now it checks all three pop3 accounts that I want with no @paradise showing up. I do have a 2nd identity called gmail (and somewhere there is a file that must have the @paradise embedded in it) but I have left check all identities off.

So somehow the original account had other stuff in it that you don't have direct access to and the only way to remove it was delete it and recreate it. In the beginning I didn't recreate it but only changed the original.

[quote user="idw"]Well I'm sure some testing would have helped here since it's not a big deal to just create some empty trays and folders for testing?[/quote]

I get your point. However, some things that may not be "a big deal" to you may certainly be a big deal to others. Sorry for the confusion. Have a good day.

[quote user="Jerry Wise"]

Is this a recent install? Same machine? Recheck Tools, Options, General, Advanced and confirm that winsock loading is set to Always.

[/quote]

Seems to have sorted it. Thanks

Can you determine anything about the 4 that you have not been able to download? Have you tried File menu, selective download? What are the dates on these 4 messages?

I don't know why the 3 you have successfully downloaded have not been cleared. Can you do that via selective download?

 After that my next best suggestion is to run winpm-32 starting it with commanline with space -z 32 added to the end of your normal command line and I personally prefer to do that via the command prompt. There are GUI ways to do it also within Tools, Internet options etc.

With the session logged turned on *.wpm files will be written to you home/new mailbox location and you then go and view their contents using Notepad as they are  plain text files and show *all* of the conversation with the mail server *including password* so be careful with those files and before copy or save or sending to anybody delete the password from those files. The important diagnostic info is if messages are recognized and their msg id numbers and what if any action is taken. If downloaded the whole raw content will be shown in the *.wpm files so they get very large very fast.  Once downloads are done close winpm-32 and you can restart it when ready but using your normal comandline without the added -z switch.

When you are done with the *.wpm files I suggest delete of them.

[quote user="bstiefel"]Get notification that there is new mail 

but does not display in new mail folder unless program is closed and reopened[/quote]

Do you keep in your new mail folder? What happens if you reorder (such as clicking the Date/Time header twice) the existing messages after downloading new ones? Did you change anything else with your current Pegasus Mail installation?

[quote user="Thomas R. Stephenson"]> A

questionable standard, IMO, reminds me of the hungry mathematician

being left alone with a can of food and no tools in prison: "I define

this can to be open" ...

Not hardly, this was not defined in a vacuum.  Since this is the basic e-mail standard and has been like this forever, approved by everyone, I'm not all that sure I would question the standard. [...]

That said, many mailers leave out this field expecting it to be added by the SMTP host.  Most MSA do add this Date: header if missing, the latest Mercury does this.[/quote]

Well, it's just my opinion, and your latter note about SMTP hosts clearly indicates that it's circumvented anyway, so this standard appears to be worth exactly ... nothing ... ?

[quote user="msburko"] When I right click on a Public folder that option is not presented. Do Public Folders get compressed automatically? If so when?[/quote]

Public folders don't use a single database plus an index file, they simply consist of one file per message like the new mail folder: Deleting a messages deletes its file, so there's nothing left to compress ...

Thanks to Thomas, the problem has been resolved.

Turns out that it was a conflict with the NVidia nForce 780i chipset on my motherboard causing the problems.  When I disabled TCP checksum unloading, it began working - and with the 64-bit processor and OS, it updates quicker than ever!

[quote user="rocket"]Isn't 2.4.4.1 having some issues at the moment?[/quote]

So far there's only a single user encountering crashes (and only on closing Pegasus Mail) with this version and we still got to figure out what exactly causes them (which unfortunately doesn't seem to be an easy task, though). But anyway: XP users (which cannot install IE 9) don't have any urgent reasons for updating unless they encounter important other issues with using IERenderer and don't want to switch to BearHtml.

[quote user="Tom Barkas"] I've done that and sent it in.

Using the debugger makes pegasus insist on closing down[/quote]

Thanks for feedback, Tom!

[quote user="rocket"]On my XP Pro setup, there was a HTML Renderer icon (or something like that) with a Pegasus horse as the graphic.

Is this a known bug/fault or is it disabled on Win 7 64 Bit?[/quote]

As a late update: Just recently I noticed that IERenderer's installer didn't work properly on systems which never ever ran Pegasus Mail before (due to missing Registry entries which aren't actually required if the installer is launched by Pegasus Mail's setup), it's fixed for Pegasus Mail 4.62.

[quote user="Jerry Wise"]

Remember there is a setting in Tools, Options:

Remember address selection options in reply dialog .... Leaving this option unchecked allows these controls to work on a per-message basis ... makes it very easy to select exactly which addresses in a message you wish to use when composing a reply, and we recommend that it normally be turned off. [/quote]

 Hmmm. I had the "remember address selection options" button checked. I will uncheck it and see what happens. Regardless, having the newly discovered reply button options gives me a simple resolution no matter what else I do. Thank you for your time and information.

Ok, do it. Now there are a couple of other things to tend to immediately also when working with win7 and a couple of pitfalls due to recent windows update and/or install of IE9 also. Be sure to download and install the latest IERenderer or BearHtml if that is your choice. Note the top toolbar and icon/button on far right. That turns IERender off or on and also shows version number in the About and also may be used to download latest version. After download you then shut down winpm-32 and  run IERender.exe and setup begins. To update Bear go to the download site and then with winpm-32 clossed extract the contents of the .zip archive to c:\pmail\programs and then restart winpm-32 when ready.

Now you choose which rendering engine for HTML messages you want to use and with all child windows closed within winpmail you use the icon/button to toggle use IERenderer off/on.

It appears you have or had somewhere along the way a reinstall. You have have leftovers from two different configurations, one single user mode, and the other the newer multi user mode. The question now is which is which and which pmm files have the newer messages and which  the older messages. The other question is which pmail.cfg file and only running PCONFIG is going to tell the current configuration and current home and new mail location. pconfig is 16bit MSDos program you must run from the command prompt on that XP machine of yours. Close winpm-32 before running it. You can safely run pconfig and exit without saving.

Then after you report what you found we can proceed. The bottom line is one setup or the other must have all message folder  pairs copied to the correct location you want to keep for home mail location. I suggest it should be c:\pmail\mail\admin as newer versions will be doing multi user mode installs by default and at any time you may want to add or use another user name (configuration) and you will be ready to add/delete/change users. Additionally you may want to use or add identity (settings) to one or none username.

Then all of the *.pmr and *.pm! pairs need to be in c:\pmail\mail\admin or in c:\pmail\programs if they are system wide books (I doubt you actually have any now). All not marked read only of course too.

Your old 4.52 must have been installed to update and even older version and the oldest version and .ini settings used and then updated. Long ago single user mode was the default type of install.

[quote user="dilberts_left_nut"][quote user="Xavier"]

[/quote]

Well it's AVG that your Pmail is talking to, and it is AVG issuing the "Unknown command" error, so that would be a logical place to start looking, no?

[/quote]

Well, it seems you are right!

I will probably have to upgrade from AVG 10.0.1375

I took out the mail scanner and now PM is downloading 95 mails as I write. Funny because up till now this never had been a problem.

Thank you both for your answers!

Regards.

> I have identified my server host name as pop.gmail.com

Here's the various GMail settings.  Make sure that GMail is setup to do POP3 using the GMail settings since it is not on by default.

(a) -POP3-

  Server host name: pop.gmail.com
  User name: <your_user_name>@gmail.com
  Password: <your_password>
  Server TCP/IP port: 995
  SSL/TLS: via direct SSL connect
  Enable server certificate fingerprint tracking: checked

(b) -SMTP STARTTLS -

  Server host name: smtp.gmail.com
  Server TCP/IP port: 587
  SSL/TLS: via STARTTLS
  Enable server certificate fingerprint tracking: checked
  SMTP Authentication: Login to the SMTP server using POP3
  username/password (the GMAIL-POP3-definition has been chosen)

(c) - SMTP via SSL -

  Server host name: smtp.gmail.com
  Server TCP/IP port: 465
  SSL/TLS: via direct ssl connection
  Enable server certificate fingerprint tracking: unchecked
  SMTP Authentication: Login to the SMTP server using POP3
  username/password (the GMAIL-POP3-definition has been chosen)

(d) - IMAP4 via SSL -

  Server host name: imap.gmail.com
  User name: <your_user_name>@gmail.com
  Password: <your_password>
  Server TCP/IP port: 993
  SSL/TLS: via direct SSL connect

[quote user="Greenman"]Thanks, Michael - you're a star :)[/quote]

I'm only a failing human like any other, I'm afraid ... but thanks!

[quote user="rogue7"]One of our office staff has one email tray that accepts mail thats placed in it, and either re-date's the email to Oct 08 or it vanishes completely. The mail count works, until he leaves that folder & returns to 86/2.[/quote]

Does it only happen with this particular email or with any other as well? Is the folder extremely large? There are two "physical" limits: The folder's index file (PMI) can only handle up to a number of 64 KB messages and the folder file (PMM) can ony store up two 2 GB in data ...

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