Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Michael posted Mar 22 '11 at 7:08 pm

[quote user="sram"]Hi again. I can see that Pegasus doesn't support Arabic fully. If I want to attach a file, the file itself, and all its directory have to be all in english. If something is in arabic for example, it won't work.[/quote]

How do you do this? Using drag and drop (you can drag a file onto Pegasus Mail or the top part of an editor window, e.g.) or the button which uses the Windows open file dialog? What happens to the filename and its path?

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rogers posted Mar 22 '11 at 3:36 pm

Moved from Beta discussion as suggested:#

[quote user="idw"]

[quote user="rogers"]Will this release also fix the

bugs with empty attachments when forwarding mail and crashing Pegasus

when using a filter to delete attachments from incoming mail?[/quote]

Well,

this thread isn't really the proper place for reporting bugs,

especially since it already mixes up several issues; please start a

separate thread for your issues on the ;

and in case it should have been reported before (which I'm not aware

of): Can you please point us to where these issues have been reported in

detail before so we understand what exactly you're talking about?

Otherwise we certainly won't be able to deal with any such issues, sorry

...

[/quote]

 

Sorry that I've used the wrong place for asking and that those things are new to you:

1. "empty attachments when forwarding mail"

e.g.: http://community.pmail.com/forums/post/18974.aspx

    Steffan:

   

Some time ago, when I had the public beta version of Pmail installed, I

created a new mail filtering rule (applied when opening the new mail

folder) to delete any attachments named 'filename.txt' (containing a

corporate disclaimer). This caused Pegasus to freeze and it still does

(Version 4.51). When I reported it at the time, I received a reply from

David but I no longer have that (I may have reformatted my hard drive

twice since then) and I don't recall what it said exactly. It didn't as

yet provide a solution so much as suggest that I keep a log, possibly

using the mini-dump extension. However, since I receive mail with that

particular attachment on a very regular basis, Pegasus would freeze just

a little too often for me to continue using that mail filtering rule

without banging my head against the wall every time :-) Anyone any ideas

or suggestions as to what I could do to help identify the cause of the

problem?

    Cheers!
    Steffan

I tested it and indeed

the program is hanging when removing an attachment by filterrule. No

solution for you (except deleting the rule....).

I will bring this to the attention of the beta-team.


e.g. http://community.pmail.com/forums/post/21655.aspx

    ivorygate:

    Am I correct in that this bug did not get fixed in the recently released 4.52 version?

   

I just tried it and it still doesn't work, but then again I could be

doing something wrong on my end, so I wanted to double-check.

This

may well have slipped David's mind while working on version 4.52 or he

may have had other priorities, relating to Windows 7, for example. Far

be it from me to speculate about this, though. All I know is that the

rule used to work in previous versions but it became buggy in what I

think was the 4.51 release. I'll re-enable the delete attachment rule

that I had configured as soon as this previously implemented but

currently unimplemented feature gets reimplemented :-)


2. "filter to delete attachments from incoming mail"

e.g.: http://community.pmail.com/forums/post/15411.aspx

e.g.: http://community.pmail.com/forums/post/20608.aspx

    rogers:


   

Kann man den zusätzlichen Anhang irgendwie abstellen, ohne das ich den

jedes Mal vor dem Versand von Hand lösche oder "Forward any attachments

in the message as well" abschalte (dann wird der zus. Anhang nämlich

nicht erstellt)?

Altes Problem, kann nicht geändert werden außer wie von dir beschrieben. <- idw

 

Sorry for disturbing

 

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A01 posted Mar 28 '11 at 9:21 am

caisson, aderoy, Thanks a lot for the brains-on-loan.

My first day or two with GMX has been positive.

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Thomas R. Stephenson posted Mar 22 '11 at 3:49 pm

On another note, have you used the  SG TCP Optimizer to adjust other

settings? If so, does it increase speed and reliability significantly?

Yes, and I'm not at all sure there was a significant change in either the speed or reliability.  It does fix the fragmentation though.  On a couple of systems I had to turn off the MTU Discovery operation and reduce the MTU to about 1300 to maintain reliable connections.  Even here there was not a noticeable change in the speed of data transfer.  Most of the connections I work with are running DSL connection speeds of 1500/256.

 

 

 

 

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Thomas R. Stephenson posted Mar 26 '11 at 3:50 pm

> How much time would you estimate for a clueless newbee to set up a GMail account ? Assume brains at the median level, no genius, no
> dunce.

This should take 5 minutes.  The biggest problem I had just now was with entering the word verification.  ;-)  Why are you asking us anyway, just give it a shot and come back with questions if you have problems.


>
> Are there any special tricks or traps I need to observe ?

None that I can see.  You have to go into the GMail settings and turn on POP3 access if you want to use it but that's pretty straight forward.  Here's the POP3 settings, I would use the SSL direct connect as long as the ports are open where you are using it.  This is especially true since GMail does not support STLS for POP3.

(a) -POP3-

  Server host name: pop.gmail.com
  User name: <your_user_name>@gmail.com
  Password: <your_password>
  Server TCP/IP port: 995
  SSL/TLS: via direct SSL connect
  Enable server certificate fingerprint tracking: unchecked

(b) -SMTP STARTTLS -

  Server host name: smtp.gmail.com
  Server TCP/IP port: 587
  SSL/TLS: via STARTTLS
  Enable server certificate fingerprint tracking: checked
  SMTP Authentication: Login to the SMTP server using POP3
  username/password (the GMAIL-POP3-definition has been chosen)

(c) - SMTP via SSL -

  Server host name: smtp.gmail.com
  Server TCP/IP port: 465
  SSL/TLS: via direct ssl connection
  Enable server certificate fingerprint tracking: unchecked
  SMTP Authentication: Login to the SMTP server using POP3
  username/password (the GMAIL-POP3-definition has been chosen)

(d) - IMAP4 via SSL -

  Server host name: imap.gmail.com
  User name: <your_user_name>@gmail.com
  Password: <your_password>
  Server TCP/IP port: 993
  SSL/TLS: via direct SSL connect


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pmdw posted Mar 24 '11 at 11:37 pm

Hi

I don't know if this is relevant to you or not but...

We had a similar issue and eventually found out that it was a VPN connection causing the problem

Close the VPN connection and the problem goes away,  open the VPN connection and the problem comes back. [:O]

Check and see if you are using other programs that are accessing the network there may be a clash there.

 


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netzliebling posted Mar 23 '11 at 2:21 am

Hey idw,

thanks for the quick reply - the link
[quote user="idw"]Check .

[/quote]

which was posted didn't solve the problem: it still hung at the startup. 

We didn't came "up" to the next level of the program itself with

<USER_X> as shown in that hardcopy above (lower line in the graphic, "opening

folders...")

But it brought up an else idea, since PM tried to "recover" the old structure and left a "0-byte-file" named "MAILBOXP.LCK".
Usually this file should be deleted after start or end, anyhow it should be gone once the shell/program is active - it wasn't and remained to be there!
What did help was:

Renaming the one ("MAILBOXP.LCK"), starting PM again, waiting... took about 3-10 min - didn't timed it - and then the <USER-X > was again in the program.

Closing  and re-starting did now work well as before.

BR.

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Michael posted Apr 13 '11 at 4:35 pm

[quote user="rednoise"]I find the same thing - many (most?) links in HTML emails cause the blacklist warning to come up. In many (most?) cases, I suspect the site is safe. I wasn't aware of the SURBL Lookup page, but I will use it in the future.

 My latest example, from today, is a delivery notification from ups.com, which contains a link to their site, and I got a blacklist warning. I just checked it at the SURBL Lookup page, they say it's not blacklisted.[/quote]

Some things to consider:

  1. Websites may be temporarily blacklisted for whatever reason.
  2. Blacklist lookups are executed via your (resp. your provider's) DNS service (for details see the respective page) which may fail for whatever reaons I cannot foresee and hence cannot take care off.

IOW: There may be issues that only you encounter ...

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CharlesF posted Mar 18 '11 at 9:12 pm

[quote user="Thomas R. Stephenson"]

Can someone remind me why 2 eMails appear in the queue when only 1 eMail is being sent out. No attachments are involved.

When sending a message the message is being converted from the editable *.PMW form to the final *.PMX form.  These are both valid forms for a queued message and so there are 2 versions in the queue during the sending process. Also when sending a message containing both Bcc: and To:/Cc: fields there are two separate messages created, one for the Bcc: addresses and one for the To: and Cc: addresses.

 

 

[/quote]

 

Many thanks Thomas.

 

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Michael posted Mar 18 '11 at 3:41 pm

[quote user="paulcooper"]the  help says 'then go to Tools | Options ' . ive dont that -there is nowehere in the Tools| Options menu to specfiy the new 'from' email address [/quote]

Go to Tools => Internet options ...

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Jaco W posted Mar 27 '11 at 2:25 pm

All fixed up. It seems Avira AV was the culprit. I downloaded the file using another computer, loaded with AVG, and the file installed fine.

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kathyfb posted Mar 19 '11 at 5:21 pm

Michael,

I downloaded and installed the current release of IERenderer, and it works!  The problem is no longer and issue.  Thank you again.

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rproulx posted May 8 '11 at 4:24 pm

I know this thread is a bit old. But I thought I'd post an update on my progress with this issue. I never solved it and never succeeded in using the 'new and improved' email system that Sympatico implemented. I used my hosting company's relay mail SMTP service for about a month and then discovered that Sympatico's old mail system was again working. They either reimplemented it due to a flood of complaining customers, or perhaps it was simply broken and they fixed it.

At some point I'll call their tech support and ask to be walked through the process. But I fear it will be a painful and frustrating experience and not something I look forward to. If ever I do come up with the magic formula I'll be sure to post it here. For now the old way works again and if it ain't broke ...

Russell :-)

 

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caisson posted Mar 20 '11 at 4:47 am

I am aware from your original post that you prefer to use only one identity, however have you fully considered the benefits of creating an identity for each of your email accounts.

That way you can tie an account (address) to a folder and automatically use that address when replying to mail from that folder.

Cheers,

--

James Quigley 

 

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PaulW posted Mar 17 '11 at 9:51 pm

[quote user="forum user"]ive reinstalled the program and unchecked "do not permit SMTP ...."(like before)[/quote]

You should have this control box checked, and the one below it 'Use strict local relaying restrictions' as well.  Otherwise you are likely to become an open relay and used by spam senders anywhere.  Read the help to understand why.

If that causes a problem with using the server for your outgoing mail, you may have to allow relaying from your internal address block.

 

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philip e j jones posted Mar 16 '11 at 11:45 am

Some incoming emails have line spaces equal to two lines (double height) between paragraphs, i.e., a line height of 1.5 or 2 times the font size.   This makes some messages mostly white space.  Is there a way to adjust line height, and if not, could it please go on the suggestions list.

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