Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Michael posted Mar 12 '11 at 1:17 am

[quote user="fraeulein"]Hi, my PM version 4.61 moves all sent messages in the folder Papierkorb (Trash) and copies of sent messages disappear at all allthough they should be saved in Ausgangskopien (copies of send messages). Does anybody have a solution? I use IMAP. Conny [/quote]

I don't think I understand, can you please post to the (sent messages don't go out to the recipient or queue?)? Maybe you just need to check your settings on Extras => Einstellungen => Ausgangskopien and Extras => IMAP Profile => [Ausgewähltes Profil öffnen] => Einstellungen?

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Got a response back from the Network Admin

POP3S over port 995 is now working. Again, thanks for your help.

--- Thu, 10 Mar 2011 13:23:59 ---
Connect to 'pop.-beep-' port 995, timeout 180.
13:23:59.843 [*] Connection established to IP
13:23:59.953 [*] SSL/TLS session established: 3DES, CBC mode, keysize 192 bits
13:23:59.953 [*] Certificate user is cn=-beep-, ou=Mail, o=-beep-, l=-beep-l, sp=-beep-, c=-beep-
13:23:59.953 [*] Certificate is valid from Wed Feb 03 21:48:34 2010 to Fri Feb 04 21:48:34 2011
13:23:59.953 [*] Certificate fingerprint is -beep-
13:23:59.203 >> 0034 +OK <@domain.com>\0D\0A
13:23:59.203 << 0021 USER myemail\0D\0A
13:23:59.250 >> 0006 +OK \0D\0A
13:23:59.250 << 0015 PASS password\0D\0A
13:23:59.328 >> 0006 +OK \0D\0A
13:23:59.328 << 0006 STAT\0D\0A
13:23:59.375 >> 0011 +OK 1 976\0D\0A
13:23:59.375 << 0006 LIST\0D\0A
13:23:59.437 >> 0006 +OK \0D\0A
13:23:59.437 >> 0007 1 976\0D\0A
13:23:59.437 >> 0003 .\0D\0A
13:23:59.437 << 0008 RETR 1\0D\0A
13:23:59.484 >> 0006 +OK \0D\0A
13:23:59.484 >> 0031 Return-Path: <myemail>\0D\0A
13:23:59.484 >> 0030 Delivered-To: myemail\0D\0A
13:23:59.484 >> 0070 Received: (qmail 3123 invoked by uid 89); 10 Mar 2011 18:23:53 -0000\0D\0A
13:23:59.484 >> 0062 Received: by simscan 1.2.0 ppid: 3118, pid: 3119, t: 0.3650s\0D\0A
13:23:59.484 >> 0077 scanners: regex: 1.2.0 attach: 1.2.0 clamav: 0.96.4/m: spam: 3.3.1\0D\0A
13:23:59.484 >> 0057 X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16)\0D\0A
13:23:59.484 >> 0016 X-Spam-Level: \0D\0A
13:23:59.484 >> 0070 X-Spam-Status: No, hits=-3.0 required=5.0 tests=ALL_TRUSTED,BAYES_00\0D\0A
13:23:59.484 >> 0030 \09autolearn=ham version=3.3.1\0D\0A
13:23:59.484 >> 0083 Received: from ME (HELO ?IP?) (IP)\0D\0A
13:23:59.484 >> 0081 by SERVER with (DES-CBC3-SHA encrypted) SMTP; 10 Mar 2011 18:23:53 -0000\0D\0A
13:23:59.484 >> 0032 From: ME\0D\0A
13:23:59.484 >> 0020 To: ME\0D\0A
13:23:59.484 >> 0039 Date: Thu, 10 Mar 2011 13:23:55 -0500\0D\0A
13:23:59.484 >> 0019 MIME-Version: 1.0\0D\0A
13:23:59.484 >> 0021 Subject: test POP3S\0D\0A
13:23:59.484 >> 0026 Reply-to: ME\0D\0A
13:23:59.484 >> 0051 Message-ID: <ID>\0D\0A
13:23:59.484 >> 0018 Priority: normal\0D\0A
13:23:59.484 >> 0043 X-mailer: Pegasus Mail for Windows (4.61)\0D\0A
13:23:59.484 >> 0044 Content-type: text/plain; charset=US-ASCII\0D\0A
13:23:59.484 >> 0033 Content-transfer-encoding: 7BIT\0D\0A
13:23:59.484 >> 0040 Content-description: Mail message body\0D\0A
13:23:59.484 >> 0002 \0D\0A
13:23:59.484 >> 0006 test\0D\0A
13:23:59.484 >> 0002 \0D\0A
13:23:59.484 >> 0003 .\0D\0A
13:23:59.484 << 0008 DELE 1\0D\0A
13:23:59.546 >> 0006 +OK \0D\0A
13:23:59.546 << 0006 QUIT\0D\0A
13:23:59.593 >> 0006 +OK \0D\0A
13:23:59.640 --- Connection closed normally at Thu, 10 Mar 2011 13:23:59. ---\0A\0A

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[quote user="mapmap"]So I thought maybe I need to reindex the New Mail folder - I can't seem to be able to reindex the New Mail folder - no option to do this[/quote]

The new mail "folder" isn't a folder like the other ones, it's just a collection of new mail files, hence there's no index file which can be fixed in any way. And as your further attempts show that wouldn't have helped anyway as the problem appears to be inside the message(s).

[quote user="mapmap"]Then tried to open one of the mail items in this new Folder - 4.61 crashes[/quote]

If you can identify specific messages causing the crash (HTML formatted messages, BTW?) we would like to get them as unmodified as possible, preferably as zipped CNM files from your new mail directory (path shown on Help => About Pegasus Mail = Info as New mailbox location). As you may need to move or copy these messages (or a single one) back to the new mail folder please note that you can select a message via right mouse click to avoid being opened in preview mode for safely deleting it if you need to do this in PM 4.61. Right-clicking a message (in the new mail folder) and selecting Message properties will display the CNM filename of the message, BTW. Please send your report to beta-reports[at]pmail.gen.nz.

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al444 posted Mar 8 '11 at 6:48 am

Thomas,

 

Sorry, to bother you about this.  It was my ignorance that caused this.  In my older version of Pegasus I remember that I was able to d-click on the attachment filename and it would open, so that's what I tried.  You quickly responded by telling me about the 'open' button, which works just fine.

 Thank you very much for your help.

 

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Michael posted Mar 7 '11 at 11:45 pm

[quote user="David_himself"]The new, bolder icons in 4.61 are OK by me, but my toolbar.pm seems to be pulling up a few old icons which now look out of place alongside the new ones:  [/quote]

They will become available in due course.

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Michael posted Jul 23 '11 at 4:01 pm

[quote user="Christopher Muñoz"]Also, when I try to About / Update S/MIME, it returns "Cannot read Internet data" - ??[/quote]

This is because the website for providing this information doesn't exist since I never set it up in the first place: The S/MIME extension isn't really suitable for broader public consumption since it's only poorly supported by Pegasus Mail itself and requires the smarter kind of people for dealing with its shortcomings.

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Michael posted Mar 8 '11 at 10:47 pm

[quote user="Christopher Muñoz"]I'll send you a couple of the misbehaving email messages, so that you can have a look, whether or not there's a remedy.  

How do you want me to get them out to you? [/quote]

Preferably zipped CNM files from the new mail directory, IERenderer's About dialog provides a link for contacting me.

BTW: It could also be a CSS (style) attribute causing this: white-space:nowrap.

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Michael posted Jul 31 '12 at 12:26 am

[quote user="momnatur"]Please, idw, tell me what you mean, Ive gotten very inept in my old age. [/quote]

Do you use the latest version of Pegasus Mail? If so click the following toolbar button for figuring out how to configure IERenderer (which displays HTML formatted messages in Pegasus Mail):

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[quote user="sram"]I didn't find these .dll files in some machines but found it in others. The machine in which the program was crashing didn't have have such files. [/quote]

For fixing crashes caused by using to IERenderer (especially with IE 9, but other issues might be fixed as well) please get the . If not: You didn't answer me second reply so there's not much that can be done unless you try to.

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Michael posted Mar 14 '11 at 8:20 pm

[quote user="Neovita"]My pegasus was delaying in starting up. I did 'save' the mail into another folder on my desktop, but I also had to uninstall pegasus and reinstall.[/quote]

How did you do that resp. what exactly did you do for saving your email(s)? Without knowing this we hardly can make any suggestions about restoring ...

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Thomas R. Stephenson posted Mar 6 '11 at 6:18 am

> Is there a way to rename the "Quick Action #1" entry?
>
> Is there a way to make a custom button or pull-down menu on the toolbar that would display the predefined actions (as a reminder)?

Check out bpanel.txt in the resource directory for the toolbar.pm file.  Here's a toolbar.pm with a number of quick moves.

0,801,0,1801,"Compose a new mail message"
0,802,0,1802,"Open or re-scan your new mail folder"
0,803,0,1803,"Work with your mail folders"
0,804,0,1804,"Open or manage address books"
0,805,0,1805,"Edit or manage distribution (mailing) lists"
0,806,0,1806,"Open a list of local people on your system"
0,807,0,1807,"Create or manage rules for filtering your new mail"
0,808,0,1808,"Open or browse noticeboards"
1
2,840,0,"Identities"
1
0,823,0,1823,"Print the current window"
0,824,0,1824,"Select a font for the current window"
0,828,0,1828,"Send all queued mail"
0,827,0,1827,"Check your POP3 host for new mail"
0,829,0,1829,"Both check and send mail in one operation"
0,835,0,1835,"Selective Mail Download"
0,10274,0,1836,"Sort Folder by Thread"
0,10311,0,1845,"Move to WinPMail Tester Folder"
0,10312,0,1858,"Move to the Mun's Folder"
0,10313,0,1207,"Move to the Teacher Folder"
0,10314,0,1844,"Move to the Gurke Folder"
0,10315,0,1173,"Move to the McCormick Folder"

I picked the icons out of the icons in the png folder so that they would match the other icons on the toolbars.

> Is there a way to add a renamed "Quick Action #1" entry to a right-click mouse menu?

No.

> I see a mention of "Quick Folders" in the help files. But I cannot find the Quick copy/move submenu of the Folder menu that it refers to
> and the "Quick Folders" define button takes me right back to my already defined "Quick Actions".

Huh?  When the folders are open under the top level menu "Messages" there the a menu Quick copy/move and a sub menu to edit the quick move functions.

> There's a nice menu bar displayed in the help files that looks like what I'm looking for. Is this something that will only appear in v5?

Not at all.

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 Hello Phil,

 [quote user="Phil"]

You can also use the pmuser ev (provided that PM and Windows use the same user names).

[/quote]

many thanks for the information.

Is there any place where the use of environment variables for PMail is documented? My search in Help and Manual wasn't successfully.

But at least I found this : -)

Best regards
Wolfgang

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Yaff posted Mar 6 '11 at 4:12 pm

Very good idea. To bad this feature is not tie to the Identities.

I could of clone my main Identity with only that difference (frequent check)

Wait a second, it still can be done, I will both clone my ID and the IMAP profiles.

The "OFFLINE" ID will use the IMAP clones with the "Periodically update the INBOX" off.

Flipping ID's is much more user friendly.

Thanks a lot, your recommendation lead to a great workaround.

BTW - Do you think trying to poll IMAP profiles during OFFLINE qualifies as a bug?

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Michael posted Mar 7 '11 at 11:41 pm

[quote user="Christopher Muñoz"]Next time you issue an update, perhaps.   [/quote]

I've now modified the menu so the respective entries are disabled if the dialogs cannot be opened.

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[quote user="peggy"]I have used the latest testfiles (V2.4.1.5) you have send to me, but the problem is still there. I had send you a crashdump file. [/quote]

As far as I can tell by now these issues can be solved by doing a proper installation on the removable drive, i.e. make sure to run the current setup for installing all required files in the proper locations of the device (simply select New install instead of Update).

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> My new installation says the MAIL folder is located at C:\PMAIL\MAIL\Admin. My system backup has a month old MAIL folder at
> C:\PMAIL\MAIL. I'm running Windows XP. How can I get my old files back, or at least be able to read them?

Here are a few way to do this, I would prefer using option #2.

1.    Use pconfig.exe from the winpm-32.exe directory, probably c:\pmail\programs and change the home and new mail directory from c:\pmail\mail\~8 to c:\pmail\mail.

2.    Move everything from the c:\pmail\mail directory except pmail.usr and pmail.ini to the c:\pmail\mail\admin directory.

3.    Use Folders | Add mailbox to list and point at the c:\pmail\mail directory.

In any case move all of the *.CNM files from the c:\pmail\mail folder before doing anything.  There is probably a zero byte file in there someplace and you have not done the Spamhalter fix. This zero byte file is causing Spamhalter to crash and the OS also takes down Pegasus Mail.  You need to upgrade Spamhalter.

Spamhalter Zero Byte File Crash Fix

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