Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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bfluet posted Feb 9 '12 at 9:48 pm

[quote user="Thomas R. Stephenson"]

What you really need to do is have your Pegasus Mail users use the Virscan extension to scan the file when opened with your a-v program of choice.

[/quote]

I agree that Virscan, where practical, is the way to go. 

 The caveats:  Some command line scanners are slow and/or intrusiveness.  This can be

tolerated in low email environments or in environments where attachments are the exception but in environments where attachments are routine the attachment scanning can

be a productivity killer.  Some command line scanners are not designed to scan a single file so will not work with Virscan.  Vipre has one of those.  

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OK, I see the problem - there's a difference in the set-up behaviour between installing where there is no existing version and clicking the "New install" button on a machine with an existing copy.  The first gives a window with all the options ticked by default, which I think is referred to as "new clean default install", and the second leaves them all unticked - including the one to pre-configure a mailbox.  So you can get very different 'default' new installs depending on where you start.

[quote user="Jerry Wise"]... All of which only goes to point out, once again, why when answering questions from users it is important to receive the output of their Help, About, Info display in order to see or direct users as to where files go and where restored items must be replaced etc..[/quote]

Agreed, and also the terms 'New install' and 'update' don't tell the whole story :)

 

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Michael posted Mar 12 '11 at 10:04 pm

[quote user="rooster"]After digging around some more, I discovered (and I apologize for this) that the problem is in the IERenderer and NOT in the "native" Pegasus HTML renderer.[/quote]

Nevertheless, could you be so kind as to forward the respective message as a zipped CNM file from your new mail directory so I can fix this issue if possible at all, at least for other users if you prefer not to use IERenderer?

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Michael posted Mar 10 '11 at 10:52 pm

[quote user="ChefJohn"]WHen the email (text message is selected full screen it appears as it should but when it is in a preview mode I get HTML text from another email beneath the first message.[/quote]

I don't think I understand, what does selected full screen mean? Do you mean open in a reader window? Can you provide a screenshot of such a preview (you can attach it to a post at the top of the editor on the Options tab)? How often does this occur and can you repeat it at will? And does it cease to occur after closing and reopening the preview window or Peasus Mail as a whole?

[quote user="ChefJohn"]Perhaps unrelated I still get a blank email folder created whenever I start Pegasus[/quote]

What's the name of the folder in Pegasus Mail?

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Phil posted Mar 10 '11 at 3:58 pm

[quote user="Alar.Pandis@mtk.ut.ee"]

Hi!
Probably this is described already
, but ...
So far we did use Pegasus with Novell NetWare (NDS mode). Now we have plans to setup mail system little bit differently and not rely on NDS mode. So, my plan is to install Pegasus (4.6.1) locally on every computer and user run it from there (using POP3 etc.), but they don't (and will not) have admin privileges, so. there is no option to save/update cfg-file in initial Pegasus dir. Also, is somehow possible to avoid this first dialog about mailbox location? I mean, lets after starting Pegasus create it by default under user profile? So, I mean, is there a option to automate Pegasus mailbox etc. conf?
More thanks, Alar.
[/quote]

AFAIK the problem of running PM in a Netware environment is that it automaticaly detects Netware (PM on the server or on the computer gives the same result.

The solution is to add -A to the target in the shortcut options, this forces PM to ignore Netware connections.

 

 [quote]

For example, when Pmail.cfg could accept and use %USERPROFILE% in

mailbox location path ... wonderful! =)
Alar.

[/quote]

Unfortunatly it's not possible. The solution I use is to create users and their PM parameters via script. I've a template folder of a PM user, when I create a user I add his/her name to pmail.usr, I create his/her folder in the hierarchy, in the folder I've a pmail.ini file containing variables in place of the definitive value and change them via script (ie $user is replaced by the username etc) then I apply the correct ntfs rights.

You should also have only one installation of PM on the server (network installation) and put a shortcut to it on the shared desktop. Easier to do and to maintain.

Regards

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Michael posted Mar 12 '11 at 1:17 am

[quote user="fraeulein"]Hi, my PM version 4.61 moves all sent messages in the folder Papierkorb (Trash) and copies of sent messages disappear at all allthough they should be saved in Ausgangskopien (copies of send messages). Does anybody have a solution? I use IMAP. Conny [/quote]

I don't think I understand, can you please post to the (sent messages don't go out to the recipient or queue?)? Maybe you just need to check your settings on Extras => Einstellungen => Ausgangskopien and Extras => IMAP Profile => [Ausgewähltes Profil öffnen] => Einstellungen?

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Got a response back from the Network Admin

POP3S over port 995 is now working. Again, thanks for your help.

--- Thu, 10 Mar 2011 13:23:59 ---
Connect to 'pop.-beep-' port 995, timeout 180.
13:23:59.843 [*] Connection established to IP
13:23:59.953 [*] SSL/TLS session established: 3DES, CBC mode, keysize 192 bits
13:23:59.953 [*] Certificate user is cn=-beep-, ou=Mail, o=-beep-, l=-beep-l, sp=-beep-, c=-beep-
13:23:59.953 [*] Certificate is valid from Wed Feb 03 21:48:34 2010 to Fri Feb 04 21:48:34 2011
13:23:59.953 [*] Certificate fingerprint is -beep-
13:23:59.203 >> 0034 +OK <@domain.com>\0D\0A
13:23:59.203 << 0021 USER myemail\0D\0A
13:23:59.250 >> 0006 +OK \0D\0A
13:23:59.250 << 0015 PASS password\0D\0A
13:23:59.328 >> 0006 +OK \0D\0A
13:23:59.328 << 0006 STAT\0D\0A
13:23:59.375 >> 0011 +OK 1 976\0D\0A
13:23:59.375 << 0006 LIST\0D\0A
13:23:59.437 >> 0006 +OK \0D\0A
13:23:59.437 >> 0007 1 976\0D\0A
13:23:59.437 >> 0003 .\0D\0A
13:23:59.437 << 0008 RETR 1\0D\0A
13:23:59.484 >> 0006 +OK \0D\0A
13:23:59.484 >> 0031 Return-Path: <myemail>\0D\0A
13:23:59.484 >> 0030 Delivered-To: myemail\0D\0A
13:23:59.484 >> 0070 Received: (qmail 3123 invoked by uid 89); 10 Mar 2011 18:23:53 -0000\0D\0A
13:23:59.484 >> 0062 Received: by simscan 1.2.0 ppid: 3118, pid: 3119, t: 0.3650s\0D\0A
13:23:59.484 >> 0077 scanners: regex: 1.2.0 attach: 1.2.0 clamav: 0.96.4/m: spam: 3.3.1\0D\0A
13:23:59.484 >> 0057 X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16)\0D\0A
13:23:59.484 >> 0016 X-Spam-Level: \0D\0A
13:23:59.484 >> 0070 X-Spam-Status: No, hits=-3.0 required=5.0 tests=ALL_TRUSTED,BAYES_00\0D\0A
13:23:59.484 >> 0030 \09autolearn=ham version=3.3.1\0D\0A
13:23:59.484 >> 0083 Received: from ME (HELO ?IP?) (IP)\0D\0A
13:23:59.484 >> 0081 by SERVER with (DES-CBC3-SHA encrypted) SMTP; 10 Mar 2011 18:23:53 -0000\0D\0A
13:23:59.484 >> 0032 From: ME\0D\0A
13:23:59.484 >> 0020 To: ME\0D\0A
13:23:59.484 >> 0039 Date: Thu, 10 Mar 2011 13:23:55 -0500\0D\0A
13:23:59.484 >> 0019 MIME-Version: 1.0\0D\0A
13:23:59.484 >> 0021 Subject: test POP3S\0D\0A
13:23:59.484 >> 0026 Reply-to: ME\0D\0A
13:23:59.484 >> 0051 Message-ID: <ID>\0D\0A
13:23:59.484 >> 0018 Priority: normal\0D\0A
13:23:59.484 >> 0043 X-mailer: Pegasus Mail for Windows (4.61)\0D\0A
13:23:59.484 >> 0044 Content-type: text/plain; charset=US-ASCII\0D\0A
13:23:59.484 >> 0033 Content-transfer-encoding: 7BIT\0D\0A
13:23:59.484 >> 0040 Content-description: Mail message body\0D\0A
13:23:59.484 >> 0002 \0D\0A
13:23:59.484 >> 0006 test\0D\0A
13:23:59.484 >> 0002 \0D\0A
13:23:59.484 >> 0003 .\0D\0A
13:23:59.484 << 0008 DELE 1\0D\0A
13:23:59.546 >> 0006 +OK \0D\0A
13:23:59.546 << 0006 QUIT\0D\0A
13:23:59.593 >> 0006 +OK \0D\0A
13:23:59.640 --- Connection closed normally at Thu, 10 Mar 2011 13:23:59. ---\0A\0A

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[quote user="mapmap"]So I thought maybe I need to reindex the New Mail folder - I can't seem to be able to reindex the New Mail folder - no option to do this[/quote]

The new mail "folder" isn't a folder like the other ones, it's just a collection of new mail files, hence there's no index file which can be fixed in any way. And as your further attempts show that wouldn't have helped anyway as the problem appears to be inside the message(s).

[quote user="mapmap"]Then tried to open one of the mail items in this new Folder - 4.61 crashes[/quote]

If you can identify specific messages causing the crash (HTML formatted messages, BTW?) we would like to get them as unmodified as possible, preferably as zipped CNM files from your new mail directory (path shown on Help => About Pegasus Mail = Info as New mailbox location). As you may need to move or copy these messages (or a single one) back to the new mail folder please note that you can select a message via right mouse click to avoid being opened in preview mode for safely deleting it if you need to do this in PM 4.61. Right-clicking a message (in the new mail folder) and selecting Message properties will display the CNM filename of the message, BTW. Please send your report to beta-reports[at]pmail.gen.nz.

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al444 posted Mar 8 '11 at 6:48 am

Thomas,

 

Sorry, to bother you about this.  It was my ignorance that caused this.  In my older version of Pegasus I remember that I was able to d-click on the attachment filename and it would open, so that's what I tried.  You quickly responded by telling me about the 'open' button, which works just fine.

 Thank you very much for your help.

 

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Michael posted Mar 7 '11 at 11:45 pm

[quote user="David_himself"]The new, bolder icons in 4.61 are OK by me, but my toolbar.pm seems to be pulling up a few old icons which now look out of place alongside the new ones:  [/quote]

They will become available in due course.

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Michael posted Jul 23 '11 at 4:01 pm

[quote user="Christopher Muñoz"]Also, when I try to About / Update S/MIME, it returns "Cannot read Internet data" - ??[/quote]

This is because the website for providing this information doesn't exist since I never set it up in the first place: The S/MIME extension isn't really suitable for broader public consumption since it's only poorly supported by Pegasus Mail itself and requires the smarter kind of people for dealing with its shortcomings.

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Michael posted Mar 8 '11 at 10:47 pm

[quote user="Christopher Muñoz"]I'll send you a couple of the misbehaving email messages, so that you can have a look, whether or not there's a remedy.  

How do you want me to get them out to you? [/quote]

Preferably zipped CNM files from the new mail directory, IERenderer's About dialog provides a link for contacting me.

BTW: It could also be a CSS (style) attribute causing this: white-space:nowrap.

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Michael posted Jul 31 '12 at 12:26 am

[quote user="momnatur"]Please, idw, tell me what you mean, Ive gotten very inept in my old age. [/quote]

Do you use the latest version of Pegasus Mail? If so click the following toolbar button for figuring out how to configure IERenderer (which displays HTML formatted messages in Pegasus Mail):

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[quote user="sram"]I didn't find these .dll files in some machines but found it in others. The machine in which the program was crashing didn't have have such files. [/quote]

For fixing crashes caused by using to IERenderer (especially with IE 9, but other issues might be fixed as well) please get the . If not: You didn't answer me second reply so there's not much that can be done unless you try to.

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