Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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> Crash when sending attachment "solved"....or at least identified !
> PCTOOLS AV Free.........is the culprit....some recent update has resulted in a conflict.

So there was something between WinPMail and the server after all.   :-)

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We have the same issue here, and it seems to be occurring more each day.  I've given my users tips on what to do for forwarding and printing, but they never remember and are starting to get a little annoyed.  I understand David is working on a fix, that's great news!  If some testing help is needed for the fix, I will gladly volunteer if it helps us arrive at a solution quicker!

-=Glen

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Michael posted Nov 23 '10 at 6:16 pm

[quote user="pbm"]The meltdown continues.[/quote]

You seem to refer to a previous post, which one? Did you get a session log for diagnosing (Tools => Internet options => General at the bottom, please read Pegasus Mail's help or search this forum for more details before posting any of the results, it'll contain your account credentials!).

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maxwelldm posted Dec 1 '10 at 10:21 pm

The issue is not whether Ctl-J reformats the text, (it does), but, rather, what is causing the sudden loss of formatting in the beginning.  It is not triggered by backspacing.  It happens while I am typing (two finger, and not very accurately hitting keys, so you are correct that it probably has something to do with my typing).  But it is unique to Pegasus - it does not happen in any other program - so my suspicion is that it is some key combination which does something particular in Pegasus.  The really interesting aspect here is that apparently nobody else experiences this.

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Michael posted Nov 23 '10 at 10:10 pm

[quote user="pbm"]Thanks. Yes, it turned out to be a bad message in the new mail folder (a CNN file).... [/quote]

It would have been easier to figure out the solution if you had mentioned that Pegasus Mail was crashing ...

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HolyHarp posted Nov 23 '10 at 3:29 am

I just found that changing the Message font (start a new message and click on the "f" font icon) will change the font of the right pane (addresses) in the Distribution List window. 

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sgoldberg posted Nov 24 '10 at 6:18 am

Thanks idw,

I had previously played with different settings. I just tried to send again and the emails went out. I re-typed my password on the "Login in to the SMTP server using....". Either before I had the wrong password or Comcast took me off the black list.

 I go thru this every year with them. I'll need to figure something out for next year.

Thanks for your help.

Steve

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Steffan posted Nov 24 '10 at 8:28 pm

[quote user="Carol"]

It isn't a big deal, but I thought Pegasus would wrap, since most e-mail clients do it automatically, like most word processors do.

[/quote]

As far as I know, you can control this in Tools | Options | Message formatting. However, I do believe that the broken line ends are on the recipient's end rather than yours. I regularly have to hit F5 or Ctrl+F5 to to be able to read a message properly, depending on its source (email client, web mail, etc.). I have no idea how this works in other email clients. What email clients do the people you send mail to use? Do they all use the same email client or different ones?

Cheers!

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irelam posted Nov 22 '10 at 5:37 pm

If you are viewing the html version of a message you can change the default font color by editing Bearhtml.ini. Find the line that goes like  Defaultfontcolor=  and specify a color such as blue,black or white. In your case I would suggest coding DefaultFontColor=white   But note that where the message composer sets a color, it cannot be overridden.

HTH

Martin

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sault posted Nov 18 '10 at 8:31 pm

Suddenly, Pegasus does not retain any new sort order. Every time I close and reopen a folder it reverts to the last sort order in effect before it "lost its memory".

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geol021 posted Nov 18 '10 at 4:57 pm

Thanks, Michael!

Anyway, I was able to solve the problem in the meantime:

In the "address book properties" there are a couple of options to either use or not use the aliases either for each individual addressbook or for all addressbooks at once:

Choose "Addressbooks" from the "Addresses" menu, click the "Book"... button on the toolbar and choose "Addressbook properties" to access those options. 

For some reason, "Apply the e-mail address instead of the alias" was enabled for all of my addressbooks.

 

Roland

 

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Michael posted Jul 3 '11 at 12:50 am

[quote user="kells"]I often want to forward these emails and am unable to.[/quote]

Either bounce or forward as attachment.

[quote user="kells"]Another frustration is that if I paste in formatted text, it looks okay before I send but when received, the formatting is all over the place.[/quote]

I have no idea what you're trying to say here: What does the formatting is all over the place mean?

[quote user="kells"]Even using bullets in Pegasus, when the email is viewed in Pegasus, it does not display the bullets.[/quote]

Do you have Tools => Options => Message formatting => Disable all text styling options enabled? And do you have Tools => Options => Message reader => Where a choice of formats exists, display the fancy version enabled? You may want to change one or the other ...

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Dragonfire posted Nov 17 '10 at 6:13 pm

Pegasus appears to be sorting my messages to an algorithm I can't fathom.  In my folders, I have them sorted newest to oldest, and it looks like it's working, but then about halfway down the folder, it starts over on the date order.  So I have some of today's messages at the top, and others in reverse date order; and then in the middle of the folder, I have more of today's messages, and more of the messages in reverse date order.  It's worse in my inbox, where I have some messages that I need to process marked as urgent.  There I have urgent messages in reverse date order, then regular messages in reverse date order - and after the oldest date of the regular messages, I have more urgent messages and then more messages in reverse date order.  I've tried manually sorting them by reverse date order, and they still come up the same way. Weirder yet, this doesn't appear to happen on all my folders, only on a few.  I can have sorted a folder many times, and then suddenly the next time I sort it, it has two sections like that.  I am totally mystified why it would do that.  My inbox was fine for years, and then one day it sorted into this weird double order, and I can't get it to go back to being correct.

 I have my time zone set, so it's not a time zone issue.  Is there some other setting I'm missing?  I've looked through the settings, and can't seem to find something that would pertain to this.  I saw a FAQ on filtering rules, but it didn't tell me where to find and/or change the filtering rules, so I have no idea if those would be affecting it.  Can someone help?  I'm missing messages I should be responding to.  [:(]

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