Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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I have been trying to set up an email account. I successfully put in

all the information, down load the email, send some mail and then log

off. Next time I start Pegasus, after sigining in (we have several users

using the Pegasus for email, the others have no problem) I am asked to

complete the configuration again! This has happened 4 times in a row

tonight. I cannot figure out why the configuration is disappearing after

I close the program for this one particular user.

 Windows Xp Pegasus mail 4.51

Looks like the pmail.ini file is not getting saved on exit.  Most likely there is either something wrong with this users access to his mailbox directory or PMail is crashing on closing.  Try and close out everything you can and delete the deleted messages folder so that at least these functions are not the problem.

 

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juliangc posted Sep 8 '11 at 7:55 am

Hi!

Has anybody found a solution for this? I have (almost) the same problem.

I'm running Pegasus Mail 4.62 on WinXP (but the same happened in previous versions).

The option 'Add this variant of the default signature...' in "Options--> Signature" works fine, but nothing happens when attaching a signature within the message editor. Both in plain text or formatted mails.

Any ideas? Is it a common problem or there is something system-specific?

Thanks, Julian

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stderr posted Dec 1 '10 at 6:18 pm

Gotcha.  Here's the fix:

1. Run pconfig
2. Select Standalone Configuration (assuming that's what you want)
3. Set Home mailbox: c:\users\username\pegasus   *** No slash at the end of the path ***
4. Set New mailbox: c:\users\username\pegasus   *** No slash at the end of the path ***
5. Exit with save.

The path to my mailbox is in my user directory, but the part that was causing me all the grief was that there was a slash at the end of the Home and New mailbox paths.  So,

   c:\users\username\pegasus\

caused the problem.  Changing it to

   c:\users\username\pegasus

solved the problem.  So simple, yet so frustrating.

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Tim Brennan posted Oct 18 '10 at 10:13 pm

I've reset the folders in Spamhalter and Content Control, lets see what happens. I never touched any of them so I'm not sure as to how they would have chnaged...hmmmmm [:O]

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gac posted Oct 19 '10 at 9:37 am

I assume you found the answer to the first question, if not simply click on help in Manage Local Users

To automatically run Pegassus for a specific user, add -I username to the shortcut

(thats a capital i)

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irelam posted Oct 15 '10 at 6:30 am

AVG V10 can be obtained from: http://free.avg.com/us-en/download-avg-anti-virus-free  Please note that the install time is quite long as yet more features have been packaged with the "free" version.

  Virscan.ini needs to be updated to use this new version of AVG

The Virscan.ini CMDLINE= line should be changed from AVG9 to AVG10 so that the new Cmdline looks like:

; For AVG V10 scanner something like:
CmdLine=c:\progra~1\avg\avg10\Avgscanx.exe /SCAN "!f"

Martin

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Thomas R. Stephenson posted Oct 25 '10 at 7:42 pm

> Thanks for your reply, is this a limitation of pegasus or the IMAP protocol ?

Depends a lot both on the server and the client.  Some servers support more options that others, some clients store a lot more data at the client system.  If you were to cache all of the IMAP4 data via Pegasus Mail then it would be able to search the cache without even being connected to the host.

>  
> I have set up squirrelmail running from our server and connecting up to dovecot and it works fine including the searching of email body
> so I assume squirrelmail is just searching through IMAP. It would be really handy to be able to do the same with pegasus. I guess I cant
> have everything  :)

I my case I find the Squirrelmail gets really slow when the folders get large with most IMAP4 servers, maybe Dovecot is more efficient with server side searching than the UW type IMAP4 servers.

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Steffan posted Oct 14 '10 at 9:01 am

[quote user="Xylvyr"] Since each and every email address has to "behave" like a standalone email when I use the "reply" functions, does that mean that each address will need its own identity? [/quote]

Yes.

[quote user="Xylvyr"] And if so, can all the mail for all the identities still be checked in one sweep? Or just all the mail for one identity at a time?

[/quote]

They can all be checked in one sweep. Have a look at the two options at the bottom of Tools | Internet options | Receiving.

Cheers!

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DanT posted Oct 23 '10 at 2:14 am

Autofilter is not working on newly created folders as well as the two originally mentioned.

Makes me want to say bad words, right out loud.


Any suggestions?  Is this the only occurrence of this situation?

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> I'm cleaning up my hard disk and I've found some old directories with Pegasus FOL*.PMM and PMI files (not my current PM mail directory).
> I'd like to look in them.  I've tried making them Public Folders (under Tools menu) and I've tried adding new mailboxes (under Folders
> menu) with just a little success.  A couple folders appeared in the new mail box.  It seems that there are many more folders in the
> directory which I pointed to.  How can I get Pegasus to look at them?  Deleting the PMI (index?) file doesn't cause a reindex and
> recognition.  Thanks for Pegasus Mail and for this forum; it's great.

These may be copies of folders in you current mailbox and if so they will not show up in the folder list.  Try using the following utility.

PMRestArch - Pegasus Mail Restore Mail Folder Archives:
http://www.lexacorp.com.pg

Usage:
PMRestArch SourceDir DestinationDir

Description:
Pegasus Mail cannot display two mail folders with the same internal ID even if they are in separate mailboxes. Mail folders also have to be Read-Write.
      
This causes problems when trying to view mail folders which have been archived by copying them to backup media.

This utility:

1.  Copies all .PMM and .PMI files in the source directory to the destination directory and renames them as BAKxxxxx.PMM
    and BAKxxxx.PMI.

2.  Ensures that the resulting file is Read/Write.

3.  Creates a different internal unique ID for each file.

Once you have run this program to restore archived folders to a directory you can attach that directory using the Pegasus Mail 'Add mailbox to list' option and access the archived folders in this new mailbox.


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Thomas R. Stephenson posted Oct 10 '10 at 8:36 pm

> The total amount of e-mail I have collected over the years has gotten rather large.  I am in the real estate business so I need to keep old
> e-mail records.  How can I slim down my folders and store the bulk of those older e-mails on an external hard drive? 

Here is a method of archiving files to the directory "Archive" on the local hard drive.  This same procedure will work for any read/write drive.  

1.  Open the folder listing.  Go to the menu "Folders" next to "Tools". 

2.  Use  "Add mailbox to list", enter C:\Archive as the path, Archive as the name. 

3.  Add a folder to the mailbox called "Archive", the name is not important.  You can also just use the New mail folder on the disk
    but this storage is not as efficient since each message is stored separately.  

4.  Move the messages to this folder on the disk drive.  


There are some operational limitations here:

A.  Of course the size of this mailbox is limited by the size of the disk. 

B.  Don't just drag an existing folder (or tray) from "My Mailbox" to the floppy drive mailbox or from the floppy to the "My
    Mailbox". It *appears* to work, but actually doesn't. The folder won't be moved to the floppy.  This limitation is being
    worked. 

There is also this utility that can do this for you.

PMRestArch - Pegasus Mail Restore Mail Folder Archives:
http://www.lexacorp.com.pg

Usage:
PMRestArch SourceDir DestinationDir

Description:
Pegasus Mail cannot display two mail folders with the same internal ID even if they are in separate mailboxes. Mail folders also have to be Read-Write.
       
This causes problems when trying to view mail folders which have been archived by copying them to backup media.

This utility:

1.  Copies all .PMM and .PMI files in the source directory to the destination directory and renames them as BAKxxxxx.PMM
    and BAKxxxx.PMI. 

2.  Ensures that the resulting file is Read/Write. 

3.  Creates a different internal unique ID for each file. 

Once you have run this program to restore archived folders to a directory you can attach that directory using the Pegasus Mail 'Add mailbox to list' option and access the archived folders in this new mailbox.




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I have problems forwarding some emails I receive.  My Norton Anti-Virus rejects it by giving "Error 500 5.7.1 Your Email is not using the proper character set.  Please correct this (try setting your mail program to use plain text) and resend"  Is this a problem with Pegasus, Norton or my ISP? 

I suspect the problem is that you are using the wrong character set for the characters in the message and your ISP is telling you to fix it.

 

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[quote user="lyndave"]is this telling me i need to sign onto some site on a browser before i send an email?  which site would that be?  how would the site have anything to do with my email transmission from a different app?[/quote]

This is an error message returned from your email or home page provider's SMTP server which almost certainly provides a web interface for email accounts: Try ...

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Michael posted Oct 8 '10 at 12:32 am

[quote user="edg"]Our Office setup has the Pegasus mail binaries installed in a common shared folder on the network, with individual users having their mail message (and .ini's etc) files in their own private folder elsewhere.

My question is in regards  to installing this control. If I do so, will it automatically replace bearhtml and configure the IE control for all users? Or is there a way to configure it to be enabled on a per user basis?[/quote]

See .
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PaulW posted Oct 10 '10 at 12:16 pm

This is partly due to the format of the message store.

A new version of the store is in the pipe-line, and hopefully these sorts of problems will be history.

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Would someone let me know to whom to send these.  I have them renamed to .cxx and zipped.  The archive is 8712 bytes.

Send them to either tech-support@pmail.gen.nz or techsupp@tstephenson.com and they'll get to the test group.  FWIW, the filtering on the subject crash with a subject exceeding the SMTP line length limits has already been passed to the test group and David Harris.

 

 

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