The error is back from our original user.  So moving the PNX files was not a proper / complete fix.

 It worked nicely for almost exactly a week.  Anything to try next?

> It's XP. Pegasus is installed in the C drive in a "PMAIL" folder, that's the way it's installed on all my systems and it has worked fine
> in the past.
>
> I am a little older so I may have messed something up. I repeated the process and it still messed up.

We are all a "little" older.  Hey when we passed 70 all things are a bit more difficult.  ;-)

> The results are, all the settings are gone and the  pop3 and smtp settings are reset.

PMail.ini file did not get transferred or is marked read-only. 

> I can select add and the definitions are there.

Ok, it you are not using identities then you can use the new pmail.ini file that has been created.

> Also, my spam folder is corrupted, can't be reindexed and I can't delete it.

Sure sounds like a read-only file in either the data or index file.  Pegasus Mail can't use read-only files.

> The settings aren't really a problem since they can easily be fixed. 

If you have Pegasus running OK but miss you old emails and if you know where you have your old email folders stored it 
is pretty easy:
-  Choose "Folders"
- Choose "Add mailbox to list"
- Write the path to the filder where you have your emails for example D:\PMAIL\MAIL\ or whatever it is
- Add a name if you want

and that should do it.....

I allways back up my whole mail folder directory to an external harddrive since then it is pretty easy to quickly be up and
running after a crash.

/Jon 

Thanks for the tip. When I highlight the attachment and click Open, the viewer is invoked.

It seems to have something to do with the size of the attachment. I tried a pps file of size about 1 MB, and I can double click to open it. For a 5MB file, I have to highlight and click Open on the toolbar.

PaulF 

I created a GMail account and followed your instructions and it seems to be working - thanks. The wireless network is not my own network - it is various wireless networks that I connect to when I am traveling (hotels, coffee shops, etc).

I now intend using IMAP to sync my local PMail with my GMail account... I have a whole host of queries about that, but I'll send those in a new thread.

Thanks,

Ros.

Many thanks.

I see that I looked at three university sites for help before trying the forum, and all must have been running Mercury.

I also missed the first word of the Pegasus help topic, which makes a big difference :  

If Pegasus Mail's companion Server product, Mercury, is installed on your system, you can create replies that will be sent out automatically any time you receive a message.

I think that I will leave it for the moment.

Many thanks for the help Thomas (who has always replied to my questions over the years.)

Firstly, you need to understand that only Pegasus can read mail that has been encrypted using the built-in tool. Other methods need you to install a plug-in and exchange keys with correspondents.

[quote user="Steve1966"]I am interested in learning more about Pegasus so can anyone explain where I went wrong with the upgrade and why it appears that the fresh install of v4.51 is different to the one I installed last year.[/quote]

Two issues to consider:

• Win

  7 (64) Disappearing mail & configuration

I've recently had problems with my XP and needed to restore the image of my C: drive several times on different days (I use Acronis). Each time I copied and saved PMAIL from the then current C: drive to an external drive for safekeeping before doing the restore. Is there a way to effectively merge the contents of the saved mail folders of the same name, but different dates, into the one folder I am currently using? (of the same name) There was activity in only a few folders such New Mail, Copies to Self and two others.

eug4not

[quote user="EDWARD"]Greetings .. I have been using pmail since 1990 ! Have a massive record of all emails ever written and recieved ! Recent upgrade to v4.52 has resulted in Microsoft Error report being recieved continuously every time the pmail programme attempts to 'applying filtering rules'. This has been going on for 2 days.. I have backed up everything.. ? Do I use old pmail system.prg or is there a quick fix? .. ED using XP prof[/quote]

What about disabling filter rules to find out which one is causing trouble?

[quote user="ddmartin"]

I have few email where is 100% crash when I make replay to this email.

Could you please forward such an email to my idw.doc [at] t-online.de for testing? This should be a zipped new mail taken from your machine's new mail directory: Its name can be found via Pegasus Mail's Help => About Pegasus Mail... => Info screen (New mailbox location). The name of the associated file can be found after right clicking the message in Pegasus Mail's new mail folder and selecting Message properties at the top of the dialog.

Thanks to both of you, and apologies for the late reply - I was on vacation and away from the machine that has Pegasus installed. Anyway, what I ended up doing was the following - getting the file name for the folder in question and restoring it from my back-up. The tricky part was finding that file - the info re: home mail box location shown in Pegasus simply points to the wrong place, and I suspect this has something to do with the user account control situation in Vista. I eventually found that the current real location of my mail box to be not at C:\Program Files\Pegasus\MAIL\Admin as given by Pegasus, but at C:\Users\MYUSERNAME\AppData\Local\VirtualStore\Pegasus\Mail\Admin, where MYUSERNAME is my user name on this machine.

The folder file (FOLsomething.pmm) in the location given by Pegasus has only the old messags, the same name file in that other location, once restored from my back-up, has also the newer messages. I still don't understand how PM operates with these two locations simultaneously, but the fact that I cannot delete or move certain very old (pre 2007) messages from my New Mail Folder certainly has to do with it. I should clean this up some time... 

 Thanks again, and perhaps someone else with a similar problem can benefit from this or contribute more elucidating thoughts...

 Best,

Ulrike

Thanks Thomas, I just voted :-)

So, whan I need can not be done by myself by now, and will not in the near future.

Do you know someone who can do it programming? As an addon, or extension of whatever. It would help me a lot on my work, so if I have to pay it's no problem, I would pass the bill to my boss...

Rgds

 Marc

Hello,

 Any feedback?

Hi,

I am living in China and I had the same problem some years ago, internet was very slow by then. The second option that Thomas suggests worked for me, I increased the timeout setting to 3 minutes.

If your connection is slow, what I often do is go to tools>internet options>receiving>(here you select the account that you work with)>edit>download controls. I set the "Do not download any message larger than..." to 100,000 bytes. So you only download emails smaller than 100Kb. After you have downloaded them, set it back to zero, and you can download the large email while you work on the smaller ones

Good luck

Marc

Have retried the upgrade and have also tried renaming the original c:/PMAIL/MAIL file so the upgrade creates a new /MAIL file. I am a new user and don't want to tinker for the fear of doing some damage. If anyone can help I'd be very grateful. Thanks.

 Have a look at

 Same problems

Resolved by installing Pegasus into default folder.

[quote user="Bernd Rietsch"]

[/quote]

Any luck?

Steffan

Many thanks Thomas, i have fixed it, i took the ini file out and its back to normal again now, thanks for all your help again

Rich