Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Thomas R. Stephenson posted Mar 10 '10 at 11:19 pm

I just checked, and I cannot read/open the messages. It says "This

message contains binary or non-textual data that cannot be previewed

within Pegasus Mail" You can work with this file in the message

reader's 'Attachments' page. When I go to the attachment page it is

empty. I thank you in advance for your help-Dave Seber

This sounds like the message does not exist.  What do you see in the raw view?  What do you see when you close and re-open the new mail folder.  

This looks almost like a POP3 account is connecting to the new mail directory, downloading and deleting the mail.  The delete message will still show in the new mail folder until it is closed and reopened.  The same thing can happen with a filter.

 

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[quote user="Graham Hughes"]

I am getting this problem when deleting messages from my "New Mail" folder: "** Probable Invalid offset in index record".  I have read the help text but can'tsee how to re-index the New Mail Folder?  Any help greatly appreciated.[/quote]

It is probably the Deleted messages folder that has the problem.  Try reindexing that one.

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aquila posted May 9 '14 at 8:42 am

I'm resuming this old thread just because I was hitting the wall tonight trying to forward a msg and I've found out that the queue window doesn't refresh when it come to forwards...

Hope this bug will be fixed in the next rel.

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Thomas R. Stephenson posted Mar 7 '10 at 10:42 pm

Over the past week or so I have posted several messages about finding

files. This is all due to switching to new computer (substantially

faster, etc) with windows 7 64 bit system. Still need to find some

"missing" mail folders. My question is; when I move an email message to

a folder, does that folder exist as a separate folder in Pegasus? If

so, are all the messages I have moved to a specific folder available

somewhere in the Pegasus file system in a discrete folder? Or are those

email messages somehow "marked"  so when I open that folder all the

email messages appear?

 PMail folders are a PMM (data) & PMI (index)  file pair in the Home mail directory or added mailbox.  The "missing" mail folders can be caused by a corrupted hierarch.pm, duplicate folders or read/only attributes to the files.
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Art posted Mar 6 '10 at 8:17 pm

HAD COPIED LISTS TO WRONG FOLDER! Found the lists and moved them to pmail\mail\admin and then I could read them. I guess 25 years experience working with computers (started w/dos 1.1) really helps.

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aderoy posted Mar 5 '10 at 8:38 pm

You can 'Save As' text and use as a template or import when composing.  I keep one directory for plain text 'exports' of a number of documents that are sent via email during the week.

Have used this for basic reports, or boiler plate documents. The document is generated in full format saved as OpenOffice and plain text formats. Can import the plain text for the email as required (File menu).

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> Is anyone using Pegasus version 4.52 along with Mercury or are we the only ones who have tried it?
>
>  I ask because of the missing mail problem, I want to know if it works for other people because if so I may have another go, if not I
> will just withdraw 4.52 and ensure none of our users are running it so as to avaoid problems.

I'm running v4.52 and Mercury/32 v4.72 on WinXP and Win7 and I do not see any problems at all.

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jaybeedee posted Mar 5 '10 at 10:24 am

Thanks, Thomas,

Selecting Cascade brought the window into view - but now all the editing buttons have disappeared!! Not only in the filters window but also in the main File window too!!

Later addition

Panic over - fixed it!  Right click on toolbar and selecting Text Only brought up the button names. Then selected Text and Graphics - lo the buttons were back.

 

 

 

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[quote user="dilberts_left_nut"]Have you got real time AV scanning on your mail files?

[/quote]

Naw, that's for newbs. I use my brain to avoid virii.  =D


Still getting the occasional crash, but have completely re-done all my folders and have imported all the old mail.  Have discovered some rather fun features as well, like the autofilters...  Been using Pegasus for like fifteen years and I've only just discovered them!  

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The scrolling problem has existed for some time, and no immediate fix is likely. Forwarding of a web page is problematic, as web pages are not intended to be converted into email messages, formats are completely different.

Martin

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Just a quick update. The folks on the Pegasus Mail for Windows Discussion List (PM-WIN@bama.ua.edu) helped guide me through the issue.
 
What I learned:

Issue: If I had Pegasus include a formatted signature by default (i.e. Checked the 'Add his variant of the signature up message creation' box and select one the formatted signature options), it would not add the random quote regardless of whether Rich Text was On or Off.
Solution: Unchecked the 'Add his variant of the signature up message creation' box.
 
Issue: For Rich Text signatures, my entire list of quotes displayed after my name.
Solution: Added a carriage return after the quote placeholder in each signature.
 
Everything works fine now. 
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I moved the Pegasus mailbox to a local drive (actually in the same

directory structure) so that it was no longer over a network mount -

now deletes work fine!

This does suggest, though, that this problem might crop up should someone have a mailbox on a network disk under Windows 7.

 I do run WinPMail on Win7 with the data files on a network server connected via wireless.  I do not see any delay like this so this is probably one of two thing:

1.  There is some drive that is not available and the system is going through a timeout before continuing.  I saw this one on WinXP with a bad CDROM drive. 

2.  Win7 does not like the way you are doing the mapping of the network drives.

 

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terriblymindless posted May 23 '10 at 7:37 am

Vista "protects" you by putting files into "aliased" directories and then intercepts program requests so that the programs "just work"

Look here:

 

 C:\Users\Jeffrey\AppData\Local\VirtualStore\Program Files\Pegasus Mail\MAIL\ADMIN

 

Replace "Jeffrey"  with whatever username you use.

This is where my data is and I have used to back-up / restore numerous times.  

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Thomas R. Stephenson posted Mar 3 '10 at 4:04 am

I have the same problems. You can always duplicate it when you write a

new message, then use the glossary funktion and after that you insert a

picture. When you send the message to you self you can see that the not

visible picture was send. V4.52 (DE)

This I can duplicate and it's something I'd never seen before.  I'll pass this one on to the testers for verification as well.

 

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[quote user="cider"]

Is this a no?

Does Pegasus use the certification store from Windows?[/quote]

Don't confuse SSL/TLS with S/MIME, they are separate issues with regard to Pegasus Mail: The former is dealt with as Thomas wrote, i.e. Pegasus Mail does not need any locally stored certificates for using SSL/TLS, and if you want to use S/MIME you need to install a respective - which in fact uses the Windows certificate store.

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Sharkfin: You are exactly right; the image is appearing at it's intended position in the signature and also at the top of the quoted text.  My guess is it is happening because Pegasus is embedding the definition of the image in the email in one place and the placement of the image someplace else.  Upon replying, that definition is manifesting itself as the actual image placement so it is effectively placing the image twice.  That is only my guess at hos this is working behind the scenes.  I had tried a few things with the logo along the lines you suggested: placing the image in an HTML table, adding blank lines or characters after it, and I just tried moving it all the way to the top of the signature, but in all cases the result is the same: the signature looks like it is supposed to but the extra image shows up at the top of the replied text.

Thomas:  I had not thought of using Mercury and the filtering rules, but that is a good idea.  From what I see, Mercury would only be able to add a signature at the very end of the email message, which I can already do with Pegasus and is not a problem.  The problem arises when trying to "top post" the signature.  I could achieve this by placing some unique text in the place I'd like the signature to go and then have Mercury "find/replace" that text with the signature code, but I did not see a "find/replace" option in the filtering ruleset.

-=Glen

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I'm helping an organisation that uses both Pegasus (4.41) and MS Access

2003 and they want to export emails from Access for use in Pegasus. 

They could run a query and then copy and paste results, but they want

something more automated.  It looks like is should be possible to write

an access script that writes out emails to a PML file.  Are there any

problems with generating those outside Pegasus and then dropping into

the mailing list directory?

If these PML files are RFC 2822 message files you use the CNM file extension instead you can drop these into the WinPmail new mail directory to do the transfer.

 

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A bit of a life-saver to see this solution.

The same problem occured for me when I inadvertently pulled a Pegasus open window from my notebook to the attached external monitor (using 'extended monitor setting). I did as TopFive suggested... and it worked a treat!

Thanks (-:

 

 

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Looks as though this problem has resolved it's self by my going to David's website and downloaded the full version and it ran an update for me.  This one from this site would only download the last part of that link; download.aspx.  The problem with the Tool Bar seems to have disappeared.  Thank you anyway,

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Thanks very much for that. It confirms what I had thought.

I had thought about IMAP, but this would mean leaving a Windows machine active to run Mercury?

There is a mail server available for the QNAP (Xdove) that would run directly on the server and could be accessed from either end.

The issue of network latency then comes in as although both ends have reasonable broadband speeds (12mb/0.7 & 8Mb/1Mb) this can fluctuate as with any ISP, particularly when a MUX is being hammered by many users.

The Rsync approach with Pegasus at both ends seemed best to me as the Rsync runs overnight when things are a lot quieter and the 2 locations are only 1 timezone apart. Although initial Rsyncing takes a long time (it does on any system) subsequent Syncs are very fast as only changes are processed. We are currenltly keeping about 30Gb of stuff in Sync with no problems, in an average of about 2½ hours.

The client has huge email files (loads attachments as he is a legal eagle) and that is another reason why I shied away from the IMAP/Single Transport approach.

Thanks very much for you advice, it is much appreciated

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