Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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pmerik posted Jan 23 '10 at 8:00 pm

[quote user="Dustoff"]Thanks Martin but the lines are properly word-wrapped.[/quote]

Perhaps you and Martin are talking about different things here. It's not the way emails are displayed, but the way they are stored or sent. So you may see lines being properly word-wrapped despite the fact they are too long for Pegasus to handle.

Not that Pegasus is to blame. Pegasus complies to the 998 character limit imposed by internet standards, but many other mailers do not. This is especially true for HTML formatted email, notably from Hotmail. Some services seem to think that because there is no line length limit in HTML they need not care about email standards.

To find out if this is the problem, you need to open the message in Notepad (or a similar editor) with line wrapping disabled. Copy the message to Pegasus' New mail folder, then open the most recent .CNM file in your email directory on disk. If there are very long lines, then that is causing trouble. You can cut those lines into shorter ones, if you like, to fix the message.

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Thomas R. Stephenson posted Jan 18 '10 at 3:48 am

When I go into pconfig I get a message that it is not compatible with my computer - is this a 64 bit issue? Will pmail go to 64 bit?

WinPMail is a 32 bit application so it has no problem at all with 64 bit Windows.  pconfig.exe is a 16 bit MS-DOS program and no Win 64 runs 16 bit programs.  You need to get something like DOSBox and install it on your 64 bit system to run the 16 bit programs.

 

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HBruder posted Jan 23 '10 at 8:24 am

Thank you for your reply.

I just checked it > it is set correctly, however it does not solve the problem. I found out even if you adjust a folder after closing and opening the colloums are small again. No need to close Pegasus 

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Sharkfin posted Mar 24 '10 at 1:53 am

This mysteriously resolved itself a few days later. No idea what the problem was but I did have a problem with corruption of a folder or two recently. Think it was a problem with a sector of the hard drive, so perhaps other files were affected, causing this issue.

Anyway, over now and non-reproducible [irreproducible?]

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Hello again.

I've just set up a new general filter for use on folder-open and there are a couple of points I want to raise. Firstly, neither the help files nor the manual mention the action "Mark as significant". What the option does - as far as I can tell - is exactly what I expected: it makes the message behave as if it were marked as urgent, making it jump to the top of the message list. Good, but apparently not documented. Correct me if I missed it somewhere.

Now, the other thing is the "Select message" action. I haven't had time to test it extensively but from the limited work I did, I couldn't see any effect from it at all. Certainly not the "Selects the message - forces it to sort at the top of the folder" that the help file suggests. I don't even think that the help file describes behaviour that would be what I would expect, but given that I couldn't get it to work anyway, that's OK. Can someone please confirm or deny both expected and actual behaviour - if any?

That's all folks!

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Thomas R. Stephenson posted Jan 16 '10 at 5:19 pm

i send 1 mail and they get 2 same mail

I suspect that there is a double address involved here.  Turn on session logging and then look at the resulting log file to see exactly what you sent.  You can port the results file here for help in the analysis if you want.

 

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irelam posted Jan 18 '10 at 10:35 pm

Does your default browser invoke Pegasus Mail when you try to email an html page?  It seems Adobe Forms is trying to use your browser to do the mailing (via the Mailto protocol).

Martin 

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Phons posted Jan 15 '10 at 7:59 am

Hello Jorge,

Therefore you make with 'Create or manage rules for filtering your new mail' first a Header-rule with Subject - Contains text Order NO with Action 'Logical AND'
and a second rule Attachments with Action 'Print'.



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David_himself posted Jan 14 '10 at 9:59 pm

I have complained about this a couple of times, in at least one thread - I thought on this forum, but I can't seem to locate it in a hurry now.  In short, since a recent update of PMail, probably the one to 4.41 or to 4.50 beta, some change was made to the editor which produced symptoms which sound rather like yours.  In my case, what I noticed - and still do moderately often in version 4.51 - is this.  You start on a message, then need to go back and modify what you have already written, e.g. by inserting some new material in an earlier sentence.  In those circumstances, you often find that the insertion point has jumped away from where you were sure you had placed it.  I'm a fast typist, but not a touch typist, so I type away, then find I have garbled the message by inserting my extra material in the middle of a word.  It's a shock and an annoyance every time.  The actual insertion point is usually close to where it should be, I think always on the same line, but it has moved, without warning and for no discernible reason.

best
David

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wejones posted Jan 15 '10 at 2:17 pm

[quote user="Thomas R. Stephenson"]> I'd appreciate an explanation of the usage vs loading thing. I guess I don't fully understand.  I think you're basically saying that just
> because it says 99%, that it isn't necessarily monopolizing all the CPU time?  If so, I kind of demonstrated that to myself earlier by
> trying to load a web page while downloading Pegasus mail, and the 99% went down to like 50% or something.  So it's not like it grinds the
> computer to a halt. The main reason I was concerned, was that the fan on my laptop almost NEVER comes on, but I've noticed that any time I
> get mail via Pegasus, that the fan would come on, which made me think that the CPU was working harder.  

Generally a CPU runs all the time, it never stops until the system goes to sleep.  If you look at the task manager you'll see a process called "System idle Process" running that is getting a lot of the CPU most of the time.  This percentage used by this process is not shown when you see the processor usage.

[/quote]

 OK, I guess we were saying the same thing in different ways. I was originally talking about the process list in the task manager, in which the idle process is normally 99%, but whenever I read Pegasus mail, the idle process goes down to ZERO, and Pegasus becomes 99%.  If I do something else like grab a web page while downloading mail, the Pegasus usage dropped to around 50% (if I remember right).  I can't remember what the other 50% was, but I assume it was SeaMonkey. I'm sure that the idle process never went above zero until the mail download completed.

  Once I used the command line trick you suggested, (thanks again) Pegasus will now jump up to 99% just for a second, then drop down to near zero while the mail is downloading, which is the way most programs behave, and the way it works on my wife's computer, so that seems to have corrected the situation.   It seems to me as if the Pegasus process had somehow been given too high a priority, or perhaps I may have created the shortcut myself, and didn't use the proper command line switches. I'll have to look at my wife's computer to see what her command line looks like.  I wrote some very simple VB communications programs that also used 90+% of the CPU time even though they didn't really need it, which I fixed by changing the way I used interrupts to watch for events, but I've never quite understood how to set process priorities in windows.   

[quote user="Thomas R. Stephenson"]
>   I did try the above command line suggestion, and it DID bring the CPU usage down to expected levels, which makes me feel better, even though it's probably not changing much about the computer function.   HOWEVER, it didn't change the fact that the fan still comes on every time I get mail.  I think my old computer is just too bloated with services that aren't necessary.  I should probably just start over and re-format and re-load the OS.
>   Thanks for the command line suggestion. That's interesting.

All that is happening is that Pegasus Mail is passing to the system idle process the time waiting for the other end to answer the blocking call.  The download is going a bit slower since each end is waiting for the other to respond before sending the next block.  You'll probably not notice the difference though in download time since this is only milliseconds.


[/quote]

Well NOW, you've got me thinking.....  

  Up until a year or so ago, I was connected via dialup, which was slow, but the latency was very low, ie pings of just a few milliseconds like you say.  However NOW, I am using WildBlue, and sometimes HughesNet.  With WildBlue, pings usually take about 1300 milliseconds to come back, and sometimes it gets up to 5 or 10 seconds.  I'm half wondering whether the CPU usage issue I was observing was due to the long latency issues with WildBlue? Perhaps Pegasus doesn't release the excess CPU time since it is always waiting for responses from the sat internet?   

With my browsers, I have options that allow me to go through the Wild Blue proxy, which I think speeds things up via sending back artificial replies, but I don't think there is any way to tell Pegasus to use the proxy. This may be why when I download mail via my browser's (SeaMonkey) mail client, that I didn't have the CPU issue, since it uses the proxy. 
 

I still have my dialup account, so I'll have to experiment to see if I don't have that issue when connected through dialup.   

Re download times, I have noticed that if I download mail via dialup, that download times with Pegasus are MUCH faster using dialup, again probably related to the satellite latency.  I also have an application with an imbedded FTP program, that takes about 8 times longer to upload the same data via satellite than it does via dialup, so this satellite internet has wildly different affects on different applications. 

Thanks.  This is interesting.  

 

 

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alvaschoomer posted Jan 13 '10 at 9:10 pm

To: The Pegasus Mail Community.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

 

I am having trouble with Pegasus’ email settings but have found no help for this problem in , so I am asking for help from the Mail Community.

Here is a screen shot of the settings that work in Outlook 2003:

 

<?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /><shapetype id="_x0000_t75" stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" o:preferrelative="t" o:spt="75" coordsize="21600,21600"><stroke joinstyle="miter"></stroke><formulas><f eqn="if lineDrawn pixelLineWidth 0"></f><f eqn="sum @0 1 0"></f><f eqn="sum 0 0 @1"></f><f eqn="prod @2 1 2"></f><f eqn="prod @3 21600 pixelWidth"></f><f eqn="prod @3 21600 pixelHeight"></f><f eqn="sum @0 0 1"></f><f eqn="prod @6 1 2"></f><f eqn="prod @7 21600 pixelWidth"></f><f eqn="sum @8 21600 0"></f><f eqn="prod @7 21600 pixelHeight"></f><f eqn="sum @10 21600 0"></f></formulas><path o:connecttype="rect" gradientshapeok="t" o:extrusionok="f"></path><lock aspectratio="t" v:ext="edit"></lock></shapetype><shape style="WIDTH: 429.75pt; HEIGHT: 327.75pt" id="_x0000_i1025" alt="" type="#_x0000_t75"><imagedata o:href="cid:image002.jpg@01CA945F.FCC42F40" src="file:///C:%5CDOCUME~1%5CAlva%5CLOCALS~1%5CTemp%5Cmsohtml1%5C01%5Cclip_image001.jpg"></imagedata></shape>

 

The Outlook email is hosted at http://HostGator.com. Here is what they give as setup specifications:

 

<shape style="WIDTH: 718.5pt; HEIGHT: 630pt" id="_x0000_i1026" alt="" type="#_x0000_t75"><imagedata o:href="cid:image003.jpg@01CA945F.FCC42F40" src="file:///C:%5CDOCUME~1%5CAlva%5CLOCALS~1%5CTemp%5Cmsohtml1%5C01%5Cclip_image002.jpg"></imagedata></shape>

 

I have used the same password for attempting to set up Pegasus that was used in setting up the HostGator email account. Here is the Pegasus error message:

 

 

<shape style="WIDTH: 405.75pt; HEIGHT: 341.25pt" id="_x0000_i1027" alt="" type="#_x0000_t75"><imagedata o:href="cid:image006.jpg@01CA945F.FCC42F40" src="file:///C:%5CDOCUME~1%5CAlva%5CLOCALS~1%5CTemp%5Cmsohtml1%5C01%5Cclip_image003.jpg"></imagedata></shape>

I have also tried using alva+thefrequenttravelersclub.com as Hostname. Pegasus does not like that either.

I would appreciate very much any suggestions you may have.

Sincerely,

B. Alva Schoomer

capitalmarkets@bellsouth.net

telephone: 1-770-378-4180

Skype: Success Mentors

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alvaschoomer posted Jan 13 '10 at 9:10 pm

To: The Pegasus Mail Community.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

 

I am having trouble with Pegasus’ email settings but have found no help for this problem in , so I am asking for help from the Mail Community.

Here is a screen shot of the settings that work in Outlook 2003:

 

<?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /><shapetype id="_x0000_t75" stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" o:preferrelative="t" o:spt="75" coordsize="21600,21600"><stroke joinstyle="miter"></stroke><formulas><f eqn="if lineDrawn pixelLineWidth 0"></f><f eqn="sum @0 1 0"></f><f eqn="sum 0 0 @1"></f><f eqn="prod @2 1 2"></f><f eqn="prod @3 21600 pixelWidth"></f><f eqn="prod @3 21600 pixelHeight"></f><f eqn="sum @0 0 1"></f><f eqn="prod @6 1 2"></f><f eqn="prod @7 21600 pixelWidth"></f><f eqn="sum @8 21600 0"></f><f eqn="prod @7 21600 pixelHeight"></f><f eqn="sum @10 21600 0"></f></formulas><path o:connecttype="rect" gradientshapeok="t" o:extrusionok="f"></path><lock aspectratio="t" v:ext="edit"></lock></shapetype><shape style="WIDTH: 429.75pt; HEIGHT: 327.75pt" id="_x0000_i1025" alt="" type="#_x0000_t75"><imagedata o:href="cid:image002.jpg@01CA945F.FCC42F40" src="file:///C:%5CDOCUME~1%5CAlva%5CLOCALS~1%5CTemp%5Cmsohtml1%5C01%5Cclip_image001.jpg"></imagedata></shape>

 

The Outlook email is hosted at http://HostGator.com. Here is what they give as setup specifications:

 

<shape style="WIDTH: 718.5pt; HEIGHT: 630pt" id="_x0000_i1026" alt="" type="#_x0000_t75"><imagedata o:href="cid:image003.jpg@01CA945F.FCC42F40" src="file:///C:%5CDOCUME~1%5CAlva%5CLOCALS~1%5CTemp%5Cmsohtml1%5C01%5Cclip_image002.jpg"></imagedata></shape>

 

I have used the same password for attempting to set up Pegasus that was used in setting up the HostGator email account. Here is the Pegasus error message:

 

 

<shape style="WIDTH: 405.75pt; HEIGHT: 341.25pt" id="_x0000_i1027" alt="" type="#_x0000_t75"><imagedata o:href="cid:image006.jpg@01CA945F.FCC42F40" src="file:///C:%5CDOCUME~1%5CAlva%5CLOCALS~1%5CTemp%5Cmsohtml1%5C01%5Cclip_image003.jpg"></imagedata></shape>

I have also tried using alva+thefrequenttravelersclub.com as Hostname. Pegasus does not like that either.

I would appreciate very much any suggestions you may have.

Sincerely,

B. Alva Schoomer

capitalmarkets@bellsouth.net

telephone: 1-770-378-4180

Skype: Success Mentors

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Thomas R. Stephenson posted Jan 12 '10 at 8:50 pm

I installed Pegasus a couple of weeks ago on my Win XP SP3 system. 

It crashes when I click on a message to open it, at irregular

intervals, but it happens several times a day.  After this happened for

a while, I reinstalled Pegasus from a fresh download.  The problem

still occurs.

The Windows error report refers to bearhtml.dll.  I can post screen shots of the report if more details will help.

 My impression is that all emails I'm getting are plain text, not "html".  If it matters, how do I check that?

Go to Tools | Options | Advanced options and set the Winsock to load "Always" and see if this helps.

 

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Ant_222 posted Jan 13 '10 at 5:36 pm

[quote user="Thomas R. Stephenson"]Have you looked at the "Autofiltering" to do this?[/quote]

Yes, I have read this part of the manual, but this feature offers only one kind of filtering — thread-based, while I need "Expression" rules (just as you have suggested) to detect the pop3-account (or address) the message has been sent to (I already know it's the "Delivered to" field in the Raw view).

The best thing I see so far is to convert my "On open" rules into "On close" ones and read all new mail while in the "New mail" folder, letting it be filtered after it having been read. 

Anton

P.S.:The most annoying limit (to me) is that PMail doesn't update the 'visible' contents of its folders until they are clicked on (Even the "New mail" folder gets refreshed only after clicking on it.

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Sharkfin posted Jan 16 '10 at 6:20 pm

"In the middle"? Is it appearing at random places or always in a similar relative place (like near the end)?

Do you often copy and paste things from Microsoft Word into your e-mails? Or perhaps insert text files into your messages? I ask because that looks suspiciously like a Word formatting command or field code to me.

Alternatively, if these people are Outlook users, perhaps it is adding this, not Pegasus. Outlook defaults to using Word as it's message editor.

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Matti posted Jan 12 '10 at 9:47 pm

Here's what I think with my limited experience..

'Delete on exit' option won't delete search results which were done before choosing that option, but will delete searches which you do after taking that option.

So you'll have to delete old results manually.

'Delete on exit' option won't delete search results folder itself, but you can delete it by hitting the 'Delete' button above folder list - keyboards delete button wont do the trick.

Atleast that's how it works for me.

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I spent 3 hours dancing the dance of fools in 32 bit windows 7 with a similar problem. Installed Win7, installed Pegasus, pointed Pegasus to my old mail drive - it saw all the user accounts, happily I exited and thereafter I'd only ever get "user does not exist".

I tried UNC paths and drive letter paths, always the same. pcconfig always came up with crippled strings when I recalled it. 3 or 4 uninstalls, wipes and new attempts later I deleted pmain.cfg in the pmail directory. Again pmail found the old mail drive (multiple user option).

This time I double clicked on each and every user in the window, and Eureka! Pegasus can now find the users. I thought that the .usr file should've taken care of that in the first place, but apparently not. Don't recall ever having to do that before.

Unfortunately, every time I try to start Pmail now, Win7 throws up a requester about 'unknown publisher'. What a pain. I haven't been able to figure out how to set  clearance for pmail yet.

Much, much worse, however is, that Mercury can pick up mail, but doesn't sort it into the right place any more. Major bugbear. I shall move a query that problem over into the right forum later ...

 -P.

 

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