Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

97
2
HTR posted Sep 3 at 5:53 am

My main email account is on Gmail. Starting on 8/29, I started to have a weird problem. When running PMAIL on my Windows computer, every time I download my new messages, I get multiple copies of the same messages, over and over again. It takes a lot of time to go through all of them and leave one copy to actually read. And then, the download does the same thing again. Again, the emails being retrieved are from 8/29 on.


I also use email on my Android mobile phone to retrieve the same messages, but the problem does not occur.


What is going on?


recent by HTR  ·  Sep 7 at 1:04 am
32
3
finnharder posted Sep 6 at 2:39 am

My Pegasus lived on a freenas window share with all my other files, videos, movies and so on.
I upgraded from freenas to truenas and also acquired drives with more storage.
Before doing anything, I backed the whole server up to a 10TB drive. everything, directory by directory, with verification.
removed old drives, installed new drives. Installed truenas. And got a new window share up and running.
I copied everything back to the new window share.


Before i started, Pegasus ran ok. After finishing, I got this message: User do not exists.
HELP!


Here is a part of a file.


[Pegasus Mail for Windows - Run Info]
Program version = Version 4.80.1028, Jan 16 2022
Language resources = Standard UK English resources (EN,0,LL)
Time and date run ended = Sat, 16 Aug 2025 21:05:49
Running in standalone mode? = Y
Internal username = Admin
Working home mailbox location = \TRUENAS\Arkana\New Pegasus\MAIL\Admin
New mailbox location = \TRUENAS\Arkana\New Pegasus\MAIL\Admin
LAN-based SMTP gateway status = Disabled, not preferred, not 'use always'.
MHS status = Disabled, not preferred, not 'use always'.
MHS directory path = /
MHS operating mode = SMF-70


[Pegasus Mail for Windows - Identities]


Help.


recent by Brian Fluet  ·  Sep 6 at 2:13 pm
24
1

Is there any way to bulk enable/disable the hosts found in the pop3/smtp section of the tools/internet options section?


I have many in there that I need to temporarily disable/enable for testing.


You cannot shift select multiple entries in this list for a simple enable/disable. Clicking on each one individually is not ideal. The focus also does not go back to the entry after clicking the enable/disable button which could make life easier if you combined the keyboard arrows and a mouse click to achieve a quicker result.


recent by Brian Fluet  ·  Sep 5 at 10:21 pm
32
1
Englehorn posted Sep 1 at 4:49 pm

I am re-building my address books after a crash. Now when I create an email address and click to enter the address in the message box, the program tells me that "name" is not a valid address. The program does not connect the "name" with the address I put in the "Email Address:" box.


recent by Brian Fluet  ·  Sep 1 at 6:02 pm
68
10
Riverside posted Aug 22 at 11:29 pm

I have PMail installed with the -roaming and multi-user parameters, and my mail is located in a directory separate from my PMail program directory. I am thinking of moving it to the Dropbox directory, so I can have my mail accessible from both the desktop and the laptop (with the usual precaution of being sure that PMail is closed on the other).
1) is there any known problem associated with this?
2) should I do this from the "general settings / mailbox location tab" in Preferences--where the current installation is given as "<default>"--or should I close PMail, move the file manually, and then do a reinstall of the program, setting the mailbox location through the installation wizard?
3) the Help file refers both to a "main" folder and a "default" folder to which the new mail goes. What are these and how do they differ (as far as I know the "main" folder is just one of many in my folder list).


Thanks in advance for any clarification!


recent by Riverside  ·  Aug 24 at 5:25 am
63
3
swmech posted Aug 17 at 3:52 am

My mom is a Pegasus user, and somehow managed to move her mail reader window so that the title bar and the button bar are off of the parent window (above it). She's unable to use any of the buttons that she's used to, as they're not visible any longer. I'm my family's unpaid tech support, so I tried to figure out how to move that window using the keyboard. The usual "alt-space" opens the system menu of the application (parent) window rather than the reader (child) window. The window can be closed using the ESC key, but the next reader you open opens in the same off-window position.


Since that window opens in the same place even after you close the application I looked for INI files or registry entries that could be updated, but while I found several "xyz Rectangle" entries I didn't find any that contained negative coordinates.


Looking for a way to move that window back fully into the parent window. Suggestions welcome, and thanks in advance.


recent by swmech  ·  Aug 18 at 1:33 am
62
6
DavidTC44 posted Aug 4 at 12:03 pm

Deleting amassed "Recent Searches"


I have discussed this in the past with Brian F, but I am now getting on in years and I forget things!
I have a "Recent Searches List" that is now 108 items long! Too long!!!
I want to delete all of the entries. If I find and go to the system file that contains all of these searches, and delete all of the entries, what else do I have to delete to get rid of the attached, or referenced, lists of results"


David T-C.


recent by DavidTC44  ·  Aug 15 at 10:25 am
33
2
0MrSkeezix143 posted Aug 8 at 3:09 am

Hello Everyone
another simple question from what appears to be simpleton. I believe I asked before but somehow must have accidentally deleted so please forgive asking again


I'm trying to send a couple of emails which includes attachments but my attachments are taking too long to process. Gets up to around 85% then times out.


How can I extend the timing to extend more so the email can complete the process? Where should I go and do what. Can somebody offer a step by step process


Would appreciate help on this thank you in advance


recent by Brian Fluet  ·  Aug 8 at 3:22 pm
45
1

Using V4.81 for 3 separate mailboxes for 20 plus years and I'm thinking of converting them from POP to IMAP and I'm wondering if there's a simple way to do this?


All three of these mailboxes have hundreds of folders and thousands of emails and I'm hoping there might be a simple way to switch?


Is there a tutorial for this that someone could point me to?


If it's very complicated, is there a way to view old emails in the POP account and just start to use new emails in an IMAP account for one of the users?


Thanks!!!!


recent by Brian Fluet  ·  Aug 5 at 6:21 pm
36
2

Hi, I have Pegasus 4.8 on Windows server 2019 standard evaluation and try POP with Google App Password. I have 2-Step Verification enabled and created App password for Pegasus. I copied it and paste into Internet option - Receiving - password. Copied with empty space and also without empty space.


I have server host - pop.gmail.com
user name xxx.xxxx@gmail.com
port 995
security - via direct SSL connect
no other configuration checked


I also searched google with this issue and I have all correct. But still Pegasus is not able to connect to mail mailbox ...


11:38:03.478: --- 2 Aug 2025, 11:38:03.478 ---
11:38:03.478: Connect to 'pop.gmail.com', timeout 30 seconds.
11:38:04.511: [!] OpenSSL reported error -1/5 during handshake - diagnostics follow:
11:38:04.511: [!] -------------------------------------------------------------------------
11:38:04.511: [!] * OpenSSL supplied no extended diagnostic information.
11:38:04.511: [!] -------------------------------------------------------------------------


ping pop.gmail.com is ok
telnet pop.gmail.com 995 ok


also I tried disable windows FW


Maybe someone had same issue and there is some trick?


thanks


recent by Brian Fluet  ·  Aug 2 at 2:05 pm
21
1
pierredesjardins posted Aug 1 at 2:31 pm

Just for the hell of it, I installed Pegasus on my Win 8 box. Then, all hell broke loose: all my messages were transferred or downloaded by Pegasus, as expected, but in the process, all my messages were deleted from my Outlook account!!! And that is my principal message client.


How can I retrieve all the lost mail?


recent by euler  ·  Aug 1 at 3:26 pm
188
36

First of all, a little history here: I am 83 years old, and was an IT Pro at the University of Idaho for over 30 years and am now retired. I am fairly familiar with most common computer software, and still have no trouble dealing with computer hardware. I and my family have been using Pegasus for many years, probably at least 30.


Recently, I have been attempting to migrate our home computers from Windows to a Unix clone, FreeBSD. So far that attempt has been successful....until yesterday.


I have both Windows 10 and FreeBSD 14.2 in this computer on separate HDDs, and boot into the OPSYS of choice by rebooting the computer, and choosing the OPSYS at that time.


I have been using Pegasus successfully under WINE in FreeBSD. I was using the FreeBSD system for the past three days or so, and rebooted into Windows this morning. Pegasus when running within FreeBSD uses the same mailbox as when I use Pegasus under Windows.


Now, when I try to run Pegasus, after booting into Windows, I get the "locked' message, and when I hit "Continue" the Pegasus opening screen shows for several seconds, then suddenly closes with no messages and no Pegasus.


I have looked at my mail in C:/PMAIL/MAIL/<my user>, and everything is still there, yet can no longer access it.


I have copied the PMAIL.INI.OLD to PMAIL.INI and that does nothing.


How can I fix this issue?


Ken Gordon


74
11

I use the New Mail filtering rules/applied when the mailbox is opened, but I can't seem to get everything to work correctly. I'm not sure if it's me or the app (or both).


Let's start with the blacklist & whitelist.


If someone could answer the following questions, I would appreciate it.


  1. The documentation says that there is a global whitelist which is automatically applied to incoming mail before it is filtered by my rules. I have any email addresses to which I send mail automatically added to this list. However, it seems that in order to actually enforce the list, my mail filtering rules must do it by exiting the filter if the whitelist attribute is set for the incoming mail. Is my understanding correct?

  2. There is no "global blacklist". as far as I can tell. But both a whitelist & a blacklist are referenced in the Tools/Spam & Content Control/Content Control/Definitions/Just Blacklist & Whitelist/Exceptions dialog box. These are supposedly PMAIL distribution lists. Are they automatically checked by PMAIL or do they have to be "List Scanned" in my incoming mail filter to be enforced.


Thanks for any help.


recent by Brian Fluet  ·  Jul 18 at 2:27 am
64
5
sawbona posted Jul 8 at 3:04 pm

Hello:
I have been using Pegasus Mail for the longest while.
To the point that at one time I have had over ten years of emails from three (and for a couple of years, four) different accounts divided like this:
eg:


2000
inbox - default and accounts 1/2/3
outbox - default account
outbox - account 1
outbox - account 2
outbox - account 3
2001
inbox
outbox
outbox - account 1
outbox - account 2
outbox - account 3

Then one year I decided to archive most of it.
As the archive grew, I realised that it was taking as much space as it was before being archived.
I just did not see them till I needed to.


Eventually, I made a drastic reduction and ended up losing some data I eventually needed so ...
I am now at ten year point again and need to find a suitable solution.


I recall that the archive process needed R+W media (FDD, USB stick or an external HDD) in order to work properly and was wondering if that had changed.


This because I would like to explore the possibility of dumping the archive to a DVD or CD (yes, I still have a reader/writer) and be able to access/search the emails achived on that media by "mounting" it via a Pegasus Mail installation.
ie: just like if it was archived but residing on RO media instead of inside my box taking up HDD space and subject to HDD misshaps.


Properly written quality media will surely outlive me and having more than one copy is probably insurance enough.
The important thing is that the archive be indexed just like Pegasus Mail folders and searchable.


Any idea as to how to get that done these days?
Thanks in advance.
Best,
S.


recent by sawbona  ·  Jul 9 at 1:50 pm
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