Web account?

Am I right in thinking that you have a webmail account that also lets you submit and receive via SMTP and POP/IMAP and that you have configured Pegasus to do so? Have you confirmed whether you can use this account via its web interface? At least we could then work out whether the account itself has a problem or the SMTP/Pegasus side of things is the issue.

sorry sharkfin for foolish question.
now i understood you.

Thanks for the clarification

kalu

The rejecting server should report it in the reply.

You can at least tell which domain it was for, by the servername(s) in the headers.

Yes thank you. I tried changing my charset and sent a test mail and now it is working...

That's a bit of a pain but I'll try it out bye-n-bye when I have a few vacuous moments inbetween emails. Thanks for the tip.

The Virscan.ini must be in either the same directory as the Pegasus Mail EXE or in the directory pointed to by NewMail (see Pegasus Mail Help/About then click info....

Martin 

Many thanks, Steffan, it now works perfectly! A shame the advice isn't in Pmail "Help".

Cheers - & Merry Christmas!!!

Ron

I'm just throwing a few ideas in here because there's not much info there and nobody else has responded yet.

"Just about any message" - so not ALL messages then? Can you identify any common features between messages in the two groups (HTML/rich text messages, attachments, size, sender...)?

Alternatively, will it crash on any message given the right circumstances (second message opened in the session, preview mode switched on...)?

Have you checked for disk errors? Perhaps there's a bad sector and corrupted files.

Hi Steffan

I converted the pegasus mail addressbook to .csv format and imported to yahoomail

it worked.

Thanks for the guidance

kalu

I don't know what kind of network you have (workgroup or other) but if you have somewhere a dns (it's the case if you have a windows domain) it's easier to link the ip address to a domain name (ie smtp.mydomain.com or pop.mydomain.com), so you have just to declare these names in the pnd files and if one day you need to change their ip address you'll just have to modify your dns entries.

Regards

Just one final thing on this thread. Bearhtml printing does have a Preview mode, that is described in the Bear help file.  This will allow you to see what is going to be printed before wasting unnecessary paper etc. To enable preview mode, add a line in Bearhtml.ini that says:  Preview=yes

Martin

(author of Bearhtml) 

Perhaps my post on the following thread will explain things to you.

http://community.pmail.com/forums/thread/20846.aspx

Please post again after reading that. We'll be happy to help with any queries or problems you may have.

Is there anything else I can try?  This office does not have a backup

system for their emails (I know, not real smart).  Should I assume at

this point the emails are lost forever?

You might go through all of the files in the users mail directory that are not known files, i.e. odd extensions and open them with a ASCII editor to see if they look like a folder.   Open a PMM folder data file to see what one looks like, the long folder name will be the first thing in the file.  If you find the file save it with restore.pmm and create a zero byte restore.pmi file as well.  Now when you re-open WinPMail is will find the folder and you can re-index it to recover it.

If you can't find it this way then you might try using one of the various deleted messages recovery utilities on the users home mail directory to recover PMM/PMI type files.  If this does not work it's gone forever.

FWIW, I run Mercury with WinPMail and use a Mercury "always" filter to send a copy of all mail passing through the server (except the spam) to the archive user.  It's fairly easy for the postmaster to do and so all users mail can be recovered.

Hi !

I did not find any settings allowing me to exclude Pegasus Mail, its folder or some processes. There must be some sort of interception as you suggest, but at which level and how, only the programmers may identify those. As for me, I have just tested version 3.24 of Sandboxie, and still the problem remains. I have thus decided to uninstall it completely as Pegasus Mail is more vital to me than Sandboxie, but it is not with some sadness that I say farewell to this nice piece of software. I looked around and there is maybe an alternative named "iCore Virtual Accounts" which I hope the flying horse will accept. I will eventually keep you guys posted. If the guy behind Sand boxie finds a cure, I will let you know too.

Cheers !

Whiskyfizz.

I just realised that after sending complete .CNM files as attachments, the content does not show in the preview pane of the attachment view but only the email headers are being displayed instead.

In the column "Type" under "Multi-part section" it is declared as unknown. Looking at the raw data the attached file is encoded BASE64. When I sent the attachment I left file type and encoding to be default (Mailer decides).

I would have expected that PM would display its own email file format as an email and display it in the 'usual' cascading way (as that CNM file may have an original message and replies etc)  but there might be a good reason for it that it doesn't ? [:)]

What would be a sensible setting to for the "Content viewers" section to handle .CNM files? For the time being I have configured a text editor to open a CNM file in PM. Is there a smarter way maybe with a preview option?

Thanks

Thomas

[quote user="irelam"]As a partial solution I am considering having a hot key in Pegasus Mail (Bearhtml) to allow charset changes, which would allow some kinds of corrections. this solution may appear in the New Year.[/quote]

That's great, thanks Martin.

Ellie

[quote user="tombell"]I created the text file Bearhtml.log and saved it to C:\PMAIL\Programs because there is no directory called NewMail that I can find by searching my computer (yes, view hidden files and folders is on)[/quote]

Check (menu item) Help => About Pegasus Mail => Info for the New mailbox location.

[quote user="fletch99"]

I recently started using Pegasus 4.51 so I'm just a newbie with the mail client.

Windows 7 32bit with a Readyboost USB drive ( if it matters).

The menu line with Open Add Rename Delete List keeps getting turned off and I have to turn it back on ?

[/quote]

Right-click and set the display option to be "text only".  That will be preserved between sessions.

Could your antivirus be the culprit?

Reason for suggesting, currently 200+ emails a day (pop3 and IMAP accounts) no problems. Tried a new antivirus and everything slowed down to unusable IMHO. Switch back to Avast and happy once again.

Pegasus mailstore 125 folders 3.6GB active and 8.2GB in archive folders

WinXP Pro SP3 2GB Ram, DSL - POP3 from ISP and three IMAP accounts (FastMail/Gmail and finally Mercury as local test bed)

Yes. That's because Internet Explorer is not really a separate program. It's tied into Windows so deeply that settings changed there affect the whole system. This explains its appalling security record and the legal action against Microsoft.

If you can handle Pegasus, you can handle a new browser like Firefox, Opera or Safari, all of which offer better features and safer browsing then Internet Explorer.