Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

48
3
mcduff posted Aug 13 '22 at 3:50 pm

In pmail on my laptop my new mail folder with 93 read messages suddenly was empty, no idea why.


I was working with pmail but also doing other work. So I closed the laptop, did something else for 30 minutes, opened the laptop again, got back in, and when opening my new mail folder, there is only ONE new unread message. Al the already read


In my settings, read mail can stay in "new mail" folder, deleted mail stays in bin until pmail closes, deleted mail can stay between sessions, and always ask before deleting are always checked. I have a main mail folder, but messages never go in there with these setting.


Anybody any idea?


For me to actively delete all the new mail I must have selected all mail in the new mail folder, delete them, confirm that I want to delete it, and then confirm I really want to delete all messages in the bin. Sure did not do that, so what happened?


634
15

I've been a Pmail user since the 90's, and this is the first time I've had to resort to this forum. The other day I downloaded v4.80, and it got hung up in the window that wants to tell you about new features. The only way I could find to clear the window was to restart my system. So I decided to go back to v4.73. I backed up the MAIL folder, uninstalled PMAIL, (all three iterations) and reinstalled v4.73. It starts up, but when I restored the backed-up MAIL folder it no longer starts. It gets to "restoring page layout", puts an icon in the tray and then hangs. Any Ideas?


recent by msetzerii  ·  Aug 11 '22 at 6:17 am
66
9
lonestar311 posted Aug 7 '22 at 9:54 pm

I have an email in my New Mail folder that is generating a box with "CreateOneFont(b), Error creating font" and an OK button. Clicking on the button crashes Pegasus.


I went into the mail folder for that userid and deleted all .CMN files with the date tag associated with that email, to no avail. I can't seem to find an online solution.


I confess to being less than current with Pegasus as I'm still using 4.12a. I like it as it does all I want it to and later versions made changes I'd rather not address (ie. multiple user accounts).


I am on Windows 10 Pro, Version 21H1.


132
11
Steeley posted Aug 7 '22 at 8:42 am

[READ MY LAST POST IN THIS THREAD - this was "a loose nut on my keyboard", and not a Pegasus or IER problem. ~Steeley]


In 4.80 (and perhaps earlier versions) with IR 2.6.5.18 (also applies to IR 2.6.5.17 and perhaps earlier), it looks like there may be an issue with the multipart formatting which can cause sent emails to be discarded by the receiving email server.


With Sending Mail - > "Generate multipart/alternative versions of richtext messages" (in the Tools / General Settings menu), the pertinent formatting is as follows...


Priority: normal
X-mailer: Pegasus Mail for Windows (4.80.1028 )
Content-type: Multipart/Alternative;
boundary="Alt-Boundary-4747.1126761890"
X-PMFLAGS: 570950016 0 1 P5768L0U.CNM


--Alt-Boundary-4747.1126761890
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Content-description: Mail message body


This is an email with Multipart enabled <-----(message text)


--Alt-Boundary-4747.1126761890
Content-type: text/html; charset=US-ASCII
Content-transfer-encoding: 7BIT
Content-description: Mail message body


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"


<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head>
<title></title>
<meta http-equiv="content-type" content="text/html;charset=utf-8"/>
<meta http-equiv="Content-Style-Type" content="text/css"/>
</head>
<body>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "><font face="Arial" size="2"><span dir="ltr" style="font-size:10.0pt; ">This is an email with Multipart enabled </span></font></div>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "></div>
</body>
</html>


--Alt-Boundary-4747.1126761890--


=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


With multipart deselected, this is the resulting format:


X-mailer: Pegasus Mail for Windows (4.80.1028 )
Content-type: text/html; charset=US-ASCII
Content-transfer-encoding: 7BIT
Content-description: Mail message body
X-PMFLAGS: 34079360 0 1 P6A14D28.CNM


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">


<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head>
<title></title>
<meta http-equiv="content-type" content="text/html;charset=utf-8"/>
<meta http-equiv="Content-Style-Type" content="text/css"/>
</head>
<body>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "><font face="Arial" size="2"><span dir="ltr" style="font-size:10.0pt; ">This email sent with multipart generation delelected</span></font></div>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "></div>
<div align="left" style="min-height: 11pt; "></div>
</body>
</html>


=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=


There is only html, no "text" at all. This has caused some mail parsers to reject the email as "empty"


Can this be confirmed as RFC compliant? Or at least, as intended?


recent by Steeley  ·  Aug 8 '22 at 7:31 pm
123
2
0MrSkeezix143 posted Aug 6 '22 at 2:47 am

Not sure if anyone has experienced but I'm having trouble clicking on any hyperlinks sent to me they're just not opening (tried different colors and still no go. I am using windows 10& Firefox with FF using latest version. Any suggestions?


Also when I go to check my mail, the Pegasus logo appears but it will be about 40-45 seconds to actually hit the program.....server problems??


51
1
rocket posted Aug 6 '22 at 3:10 am

I recently upgraded IER from 2.6.5.17 to 2.6.5.18.


After sending a reply and returning to Pegasus in preview mode, the window with message text drops to a 1/4 of it's full size, complete with scroll bars horizontally and vertically.


It seems to only happen if the message that you are returning to after a reply, has html in it. All is ok if the message you are returning to is plain text.


When I select a different message or folder the message text window draws properly again.


When I downgrade IER to 2.6.5.17, the problem doesn't appear. So certainly seems to be an 2.6.5.18 issue.


62edcc09360ae


recent by Michael  ·  Aug 6 '22 at 4:37 am
334
50
Mal posted Jul 16 '22 at 11:09 pm

I enlarged the DPI settings of my computer but somehow it seems that the userface in Pegasus became tiny. How do you make the size of the font from the words highlighted in yellow to the size of the words highlighted in green?62d33654c7323


I also have this problem with Draft Messages and other stuff.


59
2
Martin Davies posted Aug 1 '22 at 4:15 pm

I've been a Pegasus Mail user for approaching 25years and for the past several years I've been a Gmail user, with several different email accounts, who has now become seriously inconvenienced by Google's recent introduction of OAuth2.0.


To date I haven't gone down the route of setting up an App Password on each of my Gmail accounts to enable me to continue to use Pegasus Mail; instead for the last couple of months I've relied on being able to access my Gmail mailboxes using a variety of solutions including the Gmail app on my iPhone, accessing the Gmail accounts using a web browser, and using Thunderbird Mail (with OAuth2.0) to access the Gmail accounts, but it's becoming increasingly inconvenient to continue to use these solutions so I'm reconsidering going down the App Password route so that I can revert to using Pegasus Mail. However, there are several unknowns with this approach that hopefully people on here will be able to help with...


If I set up 2FA and an App Password on one of my Gmail accounts, will the same App Password work with the other accounts?


If I set up 2FA and an App Password on my Gmail accounts so that I can revert to using Pegasus Mail, what effect will this have on my abilities to access the Gmail accounts using other means such as the Gmail app on my iPhone - will they still function as at present?


If I set up 2FA and an App Password on my Gmail accounts so that I can revert to using Pegasus Mail, will I be able to cease using 2FA and App Passwords on the accounts when (or if!) Pegasus Mail is eventually approved by Google to use OAuth2.0 for accessing the accounts?


Hopefully someone can help with answers to the above...!


Regards to all, and thanks in advance.


--
Martin Davies


53
2

Hello All. The sending function (SMTP) function on my pegasus mail programme is disabled. Every time I attempt to send a message the programme crashes. When I go back in to the programme have done a re-install the problem re-occurs. The programme generates to two usual "ready to send" indicators. In the "admin" file a locked file appears (.lck) and another one I cannot identify tagged as follows : (.pmx). I use two-factor authentication as I am a GMAIL User.


Any help would be most welcome.


The receiving function (.Pop) works fine.


Regards,


John Meehan


52
1

I have received the following message in my "New Mail" folder in Pegasus, although the recipient has shown me a copy of the email they were sent.


In other words, the email was sent and it was received, but Pegasus has advised that "Delivery has failed"!


Why is Pegasus making this false judgement?


Is there anything that a user can do to stop Pegasus issuing this kind of false report?




From: Mail Delivery System <>
To: Self
Subject: Mail Delivery Failure.
Date: Wed, 27 Jul 2022 17:14:39 +0100
X-PMFLAGS: 16512 0 65537 GSBFW55L.CNM


Delivery has failed on the enclosed message for the following
reasons reported either by the mail delivery system on the mail
relay host or by the local TCP/IP transport module:


554 6.6.0 Error sending message for delivery.




328
0

Send a message to me (irelam17@shaw.ca ) with subject line containing send_index to receive an html file containing links to my extensions. I will then mail the required extension to you as a zip file.
Any problems with the zip file, let me know.


368
15
RichU posted Jun 7 '22 at 10:26 pm

As of June 7, Pegasus no longer downloads my gmail. Is this the authentication change? OAUTH2?


Worked fine as of yesterday. Help, please!


Tried it hours ago and then a few minutes ago at two different email addresses - similar messages result.


Here is what Pegasus shows:
14:45:22.944: --- 7 Jun 2022, 14:45:22.944 ---
14:45:22.944: Connect to 'pop.gmail.com', timeout 30 seconds.
14:45:24.021: [] SSL/TLS session established
14:45:24.021: [
] ECDHE-RSA-AES256-GCM-SHA384, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(256), Mac=AEAD
14:45:24.021: [*] Peer's certificate name is '/CN=pop.gmail.com'.
14:45:24.021: >> +OK Gpop ready for requests from 75.166.4.157 y11mb135455670jat
14:45:24.021: << USER mrurban3
14:45:24.021: >> +OK send PASS
<< 0015 PASS XXXXXXXX
14:45:25.160: >> -ERR [AUTH] Username and password not accepted.


Thanks


recent by Orpheus  ·  Jul 20 '22 at 4:53 pm
42
5
George uses Wine posted Jul 16 '22 at 8:58 pm

I was happily using Pegasus Mail 4.73 on Wine on Linux Mint 19.3 Tricia without any problems at all.


Then a Wine upgrade (to 7.13) arrived. I haven't recently had problems with Wine upgrades so I happily let it do its business. Hindsight says different!


The scroll bars wouldn't work, any of them. No problem with the folders box as the mouse wheel still worked. Similarly with the list of emails. Problem with the message box, as for ages the mouse wheel hasn't worked for fancy formatted messages, so losing working scroll bars there is a bit of an issue. Sadly most people nowadays don't understand that email is intended to be a plain text system.


Knowing that I'd get short shrift on a Wine forum unless I was using entirely the latest of everything, I "upgraded" to Pegasus Mail 4.80. All within the new Wine. And now it won't start at all!


Am I alone, or is this a fault common to others?
If others have fought their way out of this, any tips to pass on?


Many thanks for your time and help.


recent by msetzerii  ·  Jul 17 '22 at 8:41 pm
507
14

Hi, I've used Pegasus Mail from its first introduction and thought knew all its quirks, particularly when changing PCs or moving mail folders to a laptop.


I'm running a fresh install v4.73 on Win7_64. but because i want my mail folders secure I've installed it on a Veracrypt encrypted drive. Pmail opens and runs to its default setup folders.


However, I have a working install with a large mailbox going back years which I want to migrate to the new installation, then prune the folders for only one year of previous mail.


I copied the MAIL folder to the new install and I'm met with a window:


User name, please "In order to access your mailbox you must enter your Pegasus mail username. Please type it below"


I'm assuming this is coming from pmail not Windows, but what is it? I've never encountered a mailbox security access message before and I don't know what Username it's looking for or where I can find it?


Help appreciated - Thanks


recent by msetzerii  ·  Jul 11 '22 at 8:51 pm
79
6
Melissa2022B posted Jun 23 '22 at 9:58 pm

A few months back, I switched PC's, from a Windows 8.1 to a Windows 10 machine, and downloaded the latest pmail. I set it to run maximized, and dragged a copy of that icon into my bottom tray.


Since then, it's been driving me mad, because it will not stay maximized, when I click another program and come back.


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