> Yesterday, that all changed.  Now I can only receive (POP3) emails,
> but my sending is blocked no matter which of the three security
> protocol buttons I choose.  I can ping the mail server; nothing
> wrong with the hardware link.

What we really need to see is a session log showing exactly what is happening between Pegasus Mail and the host.  I suspect from your mail that you need to be using STARTTLS with your username and password and then also use SMTP authentication.

>
> Three different error messages, "Never" brings "must start TTLS
> first."
>
> Use STARTTLS brings "user not authenticated."
>
> Via direct SSL brings no explanation except "network error."
>
> I've spent three long calls to my ISP support, which is Bell
> Telephone in Canada, emails ending in @sympatico.ca
>
> As English isn't the first language of the overseas support people,
> it's a little hard to communicate, but as far as I can tell, their
> system made a "security change" and who knows what that was, but it
> does block Pegasus sending.
>
> Sad to report, Windows Mail, the Vista incarnation of what used to
> be called "Outlook," DOES work.
>
> It appears that there is some additional security protocol feature in
> Windows Mail that doesn't exist in Pegasus.  (Sad sad day for the
> emailing world!)

Probably it because of something that outlook does not do, CRAM-MD5, and this has been causing all sorts of problems when it's advertised and then not implemented.  You can use PB1 and tell the system to never use CRAM-MD5.  From the PB1 help:

Do not use CRAM-MD5 authentication even if it is advertised  This one's a bit technical, so please bear with us... The process of logging into the SMTP server to authenticate your identity can take a variety of forms: the server "advertises" the forms it understands, and Pegasus Mail looks through that list, choosing the most secure form it recognizes. Some forms are very "weak", in that they either transmit your credentials as clear text or in a form that can be easily broken, while other forms are "strong", in the sense that it is very difficult to work out your credentials simply by observing the exchange of data between the two programs. Unfortunately, one of the strongest forms of authentication, called CRAM-MD5, is commonly misconfigured on SMTP servers, even at quite reputable ISPs - the server will advertise that it supports it, but will actually fail any attempt to use it. Getting the ISP to realize that they are at fault is a lost cause in most cases - it's almost always easier simply to check this control, which tells Pegasus Mail never to use CRAM-MD5 for this server. You should be aware that you reduce the security of your connection by checking this control: CRAM-MD5 is the only commonly-used authentication form that offers reasonable security, and by disabling it, you force Pegasus Mail to use less secure methods... But sometimes you may decide that being able to send mail is more important than being able to do it securely. The choice is yours.

[quote user="voxmagna"]

Thanks Thomas. I missed off something important on my post:

I always set PMAIL to defer sending mail which I do manually once my messages are in the queue.

So the issue is not my host, because the message with large attachments never goes out, It's still being transferred to PMAIL's cache or stops during it. It's in this 'lockup' state when the PC appears hung that things are going wrong. I can't unblock PMAIL if it's still writing out to its cache file and stopping the PMAIL service manually leaves the partial cache files in a mess from which I can't easily recover.

 It's easy to check, just attach a really big file to a pmail message and try sending it to yourself. If your PC doesn't hang forever like mine, then I know I have to be looking for something else. I'll look into the content control options. My original issue was it is too easy to drag and drop a very large image file by mistake into PMAILs attachment window, hit Send All Mail and get it screwed up.

How big a file are you talking about?  I send 5-6 MByte files on a regular basis using the built-in mailer.  It does take a bit to encode the attachment but it's about 30-40 seconds max (which seems like forever when you are setting there looking at the screen) and it always has no problems sending.  Now if the receiving host can't handle a message this size and bounces it then that's definitely going to cause a problem when it gets back to my mailbox.  I always verify what the receiving system can accept before sending huge files like this via email.

I always know which file is the one locking PMAIL from restarting, because it's the biggest and newest because PMAIL won't run and no more mail files can be created after the lockup. I can't I create new messages or read saved mail either.

Thanks for your help, I'll go see if I can set message size restrictions for outgoing messages to stop PMAIL hanging.

[/quote]

Thomas!

Thanks... then I will start to download the new beta into a separate directory and test it out! I

Thanks!

Jon

My BearHtml.ini does not have the 'Proxy' entry. This means that, as you say, it must be a bug in WinInet.dll. However, it is easy to see that the registry key is being examined when Pegasus runs. I used "Process Monitor" from sysinternals.com. There's no question in my mind that a) that registry key is being examined and b) deleting the registry key affects the behavior of BearHtml.

Ed
 

Thomas, thank you very much, everything works like a charm now!

I really wonder, why it took me so long to figure that out. 

Have a nice day.

Pflaume

Thomas,

Thanks very much,  I will try the copy.  Move gives me weird GUI graphic distortions, a little message box pops up, and also the system freezes or moves VERY slow.

It's good to finally have a face to go with your name.

I am very grateful to you for your hard work.  I have been using p-mail and Mercury since 1999 when we first computerized our offices and had our first netware servers installed.  Money was tight and Mercury/Pmail fit the bill.  Not only did they fit the bill, they have performed so well that we still have them in use today!

Hats off to you sir!

I also really like this community, was this created using any type of canned code? 

Thanks,

Mark 

> I couldn't find an option to change the path of Pegasus MAIL home
> folder,

You can run pconfig.exe from the WinPMail program directory to change the home and new mail directory paths.

> so I copied my user to the Pegasus folder.  Some of the folders
> are apparently gone, and some are back to life.

Try  the following procedure.  This has worked for several others to restore
the functionality of the  message folders:   

1.  Use Help | About Pegasus Mail | Info to determine your mail
    directory.  Exit Pegasus mail.

2.  Rename the file HIERARCH.PM in your HOME mail directory to
    HIERARCH.SAV.

3.  Run WinPMail.  Your HIERARCH.PM will be re-created and should
    start working correctly.

Note:  This will delete any tray structure you have created and it
           will have to be recreated.  The process will not affect any
           mail of mail folders you have, it only affects the display of
           the folders.

Thanks,Thomas ok your rply is a biiit ovr my had but I will see what I can do.I have tried the pop3 timeout route and will try it again.

Tx P

In otherwords, when I copy a link from a website I paste it into a new email and it looks like this: 
whereas the 3 other computers only paste the plain text: www.documentsanddesigns.com

1.  You must use a full URL, i.e. http://www.documentsanddesigns.com instead of the simple www.documentsanddesigns.com if you want it to be highlighted in Pegasus Mail.

2.  The URL in the editor of a plain text message does not show as underlined, the hyperlink though shows as highlighted in the received message.   In addition, if it does show as underlined then you are going to be sending "Rich Text" HTML and on the other end it will not be a link.

3.  For URLs you should use the Paste Special | Text only & Unwrapped to ensure you are pasting plain text.

The number of columns in the folder list is fixed, so currently there is no way to display another field.

'Copy self' folders behave differently when PMail generates the copy in them, and the contents of the 'To:' field are put into the address column.  (It's all held in the folder index.)

I have no knowledge about changes that may happen to the folder list and structure, but you could put a request in the wishlist forum.

I can operate pmail in an xp account with administrative privileges but not an account with limited user privileges.

Sounds like you do not have full rights to the mail directory. You need to set the rights on the non-admin account to allow the required access.

When I open Pmail, the Folders window shows what appears to be the total number of messages in any Unix mailbox including "deleted" messages and the number of unread messages a 0. It's only after I've opened a Unix folder that that the correct numbers are shown in the Folders window. 

Is that a know "feature"?

Bob

Hi all,

a few minutes ago I had a look at the Kaspersky Lab Forum following the keyword Pegasus, and I found the following suggestion (German first, then my translation):

Hallo und Willkommen im Forum,

im englischen Forum hat es

Anwendern mit diesem Problem anscheinend geholfen, winpm-32.exe als

vertrauenswürdige Anwendung mit der Option "Programmaktivität nicht

kontrollieren" zur Vertrauenswürdigen Zone hinzuzufügen.

===========

Hello and welcome to the forum,

it has apparently helped users in the English forum to move winpm-32.exe to the group of trustworthy applications and activate the option "don't control program activity".

============

...worked in my case, too, although I'd consider that solution as an ugly workaround - the Kasperskys should definitely do some debuggin' there!

Let's hope for the best!

Mathias

Thanks. I just tried resending the message to the same addressee from the same mailbox and had no problems. But I don't understand your reply. I will study up on what "identity" means in this context and see if that clarifies the situation for me. Appreciate the response.

Thanks Thomas.

I moved the CNM files this time too, and it started.  The new ones were all small, so I'm not sure what the problem is.  I had thought the problem was with big files.

Anyway, It's working, so that's what I need.  Thanks again.

it says msg send but when i check my email at nothing

Your PHP application probably sends to MercuryS  but to enable the mail to be sent to the outside you also must setup MercuryC to point at a external relay host to actually send the mail.  You probably can't send via MercuryE unless you have a real domain and a fixed IP address.

Thanks for link, but no applicable. Error only comes up when I try to open an email and none of the items in the ms article apply.

I generally don't print HTML messages - I generally hope I don't receive them; I wish people would stick to plain text as there is really nothing anyone can tell me in an email message that needs to have additional pointless formatting! If they want that, they can send me an attachment!

 Anyway - sorry for the rant, but....

Thanks at least for answering, but it's mainly plain text messages I'm interested in printing.

Hi Thomas,

 Many thanks. It now works as I want it to. Your help is much appreciated.

Regards, Ron Hulme.

30 Seconds

Should be not less than 120 seconds, i generally use 300 seconds.

Slow-Brain Newbee here; deficient vocabulary; need help: what is "MTU" ?