No: I was not until yesterday, when a friend spotted my error.  I wish I had seen your post long before this but I regret to say I have not logged onto this site recently. 

Many thanks for the trouble you and others have taken to help me.  I am embarrassed at people's time I have wasted through not reading instructions carefully enough.

 All is well and the matter is closed.

> The message is only being sent once.

This means that you are then either downloading it 3 times or you may have a broken filter forwarding the message to you.  Go to File | Network configuration | General and turn on "Create Internet session logs (advanced diagnostic use only)"  

Checking this control tells Pegasus Mail to create special log files that show the entire exchange of information between it and the servers it connects to. Each session will be created in a file called TCPxxxx.WPM in your home mailbox directory (the "xxxx" is replaced by four digits). Creating session logs will slow down the performance of your system somewhat, and you should be aware that any username and password information exchanged between Pegasus Mail and the server will be shown in the log, *even* if you use SSL to secure the connection. Session logs are primarily useful if you need to debug a problem between Pegasus Mail and one of the servers it connects to - you should enable the option only on instructions from a system administrator or from Pegasus Mail technical support. [ Technical note: this control has the same effect as using a "-Z 32" commandline switch when you run Pegasus Mail ]

You can now try again to receive the mail and then look at the resulting TCP/IP debug file.  Review of this file will tell you exactly what is going on between WinPMail and the server.  If you only see the message downloaded once then it's something you are doing after it is downloaded.

I've just copied across my whole PC PMAIL folder (while tempoarily renaming the one on my laptop).

And on my laptop I am no longer being asked for my pop3 password on entry - so guess it must be a 'feature' of the new vesion.

I can see the point if each pop3 has a different user/password authorisation but it would be nice to have a 'one password fits all' flag at some point in the future.

In the meantime I'll try to revert the version on my laptop to the one on my PC.

Thanks for listening. :-)

 

Thomas, the unnecessarily strict parsing of date headers in Pegasus has been a point of contention for some time.  I do not know of any other email client that is so restrictive.

Why not just bite the bullet and  support having this changed?  Pegasus chokes on just about any minor inconsistency in this header, including the completely innocuous redundancy of containing both the time offset xxxx code and the 3-character timezone identifier (GMT), for example.  The absence of a leading "+" sign should also not corrupt the parsing -- the logical contents of the header are not changed by these "imperfection" in adhering to the strict standard.

Yes, email engines do not always encode Date headers precisely according to the "rules", but an email client should be able to deal constructively with these where the content is non-contradictory.

A newly translated Bearhtml helpfile and language translations for dialog panels is now available in French, at the Commuinity Add-ons Language page.

Martin

1. current version is 4.4.1, try upgrading

 2. Instead of sending all messages at once, try opening the outbound queue, highlighting each message one at a time, and sending them individually.  Once you discover the problem message, open it.  It's possible your  antivirus decided it didn't like the outbound message and deleted part of it.

Please disregard above message.  Problem fixed. Turn out to be a jam up with my ISP provided.  John

Take a look at:
http://community.pmail.com/forums/post/11854.aspx

We actully decided a while back to use Windows server directory permissions to force all internal mail to be sent to the users extenal address (delivered by Mercury) so that when people here were corresponding with people outside any reply all done by people outside worked to all the addresses here because they were not shoprt internal addresses but full internet ones.  To do this each users mailbox needs setting such that only they and the account Mercury runs on can access their mailbox.

 Having said that we do have some departments where all users can access each other's mail because they need to work that way.

 It is a bit time consuming but quite easy to do. 

Is "Enable display of clickable hyperlinks" is checked in Tools -> Options -> Hyperlinks?  Is "Find browser automatically" checked on that page or did you have the path to the browser hard-coded to match your old computer?

If there is an html version of the message, Bearhtml will display/print it correctly.  Use the "V" button to change view from plain text to html formatting.

Martin

[quote user="WWD"]Went into pconfig.exe and checked... it was all set to Y's.  Weird.  I've done many installations of Pegasus on different machines and never had this happen before.  No idea why it would default to Y's this time?  Anyway, thanks for your suggestion.  I appreciate your reply.
[/quote]

The exact problem has just occurred to me (but a day after installing Pegasus on a new machine--a day during which I ran it with no problems that I can recall); and the same setting to all Y's *also* happened to me.  But, now that I have reset those all to N, I still get the same error message, presumably because I have not deleted the temporary directory.  Where *IS* the temporary directory?  So far my search for it has proved unfruitful.

 Lee Rudolph

Thanks, I didn't submit the question but it successfully answered what I wanted to know!  :)

You may have forgotten to enter your pop password in your Internet settings, PM having a pop server, a mailbox but no password to open it, needs to know it that's why it asks you for it when you launch it.

Check the Local Setting | Temp directory. Found the message will sometimes display when there is a few thousand files there (did a migration and forgot to clean up afterwards).

thanks, that was the solution

[quote user="Thomas R. Stephenson"]
Are you testing sending to a remote address?  Authentication is not required when you are delivering mail to an account on the server.
[/quote]

Ah, stupid of me. It was test mail to myself (on same provider), sorry.

[quote user="Thomas R. Stephenson"]
Nothing about any anti-virus software even surprises me anymore.  I'm not sure the people that do anti-virus POP3/IMAP4/SMTP proxies have even read the RFC.
[/quote]

I agree. I shouldn’t, and now I don’t use the proxy for SMTP, I will have a closer look at the other as well.

[quote user="Thomas R. Stephenson"]
That depends on the SMTP server software.  However, the username actually could  be in the body of the RFC 2822 message in other places as well since it is generally (but not always) part of the senders email address.
[/quote]

Ah, correct, forgot about that. As you say it can be part of the email address. But also, sometimes, it is only part of the "original address" given by the email provider and is changed by the user to something they want to use, such as: john.doe@etc, i.e. some sort of alias, I don't know what it's called. Then the username is only used at POP & SMTP.

To summarise this thread and what my problem was all about, as I understand it now:

• Some time ago an email I sent "bounced", the AV proxy couldn't connect to my email provider's server. A test email to myself also stopped in the AV proxy. I don’t know the cause.
• I turned off the AV email scanner proxy and changed back to the

  original definitions in Pegasus. This worked. This original SMTP

  definition probably had authentication enabled. I don’t remember if the

  first mentioned SMTP definition using the AV proxy had authentication

  enabled, don’t think so, AVG says that one should use it in the client,

  if needed.

• Later when troubleshooting, I recreated the SMTP definition using the

  AV proxy, as well as recreating the AV proxy settings from scratch.

  This did not work, and I had to use original sans AV.

• When I recreated the SMTP definition for AV proxy above, I enabled

  authentication. I now know that this most probably is the cause to why

  it doesn’t work.

Since I don’t have older logs, and not detailed enough from the first event I don’t know. But it could either be that:

•  When the mail bounced, for some reason, I enabled auth. in the process, and it stopped working, or
• Since it seems the server could use several AUTH mechanisms (as

  Pegasus) and AVG especially mentions CRAM-MD5, it could be that

  something changed on the server side at that event, and I had authentication enabled

  in Pegasus, and suddenly AVG doesn’t work due to changed AUTH mechanism.

Anyhow, outgoing mail isn’t interesting to scan, the memory resident AV will take care of it before, but I have never had any virus.

So, when it comes to questions about authentication etc. I trust you here 100 %, as I always have trusted Pegasus. Having been in the business for so long time, there is so much knowledge behind that program (thanks to David Harris). And with very knowledgeable users as you, it is easy to feel secure when using Pegasus Mail.

Thanks for your comments.

THX very much. It worked and it seems that everything survived the HDD-Crash.

I am used to a 'Sent' mailbox where copies of all Sent email messages

would be stored. The closest I can find is the 'Copies to self folder'

which seemlingly may be the same thing.

Almost.  The "copies to self" are the messages you generated in the message editor. Mail sent via filters should not show there.

Apologies for the somewhat goofy post but I am looking for some insight.

Strange, any mail ready to be sent should show in the queue unless the sending is triggering the creation of another message.   I any case for starters check out the home mail directory for any PMX file.  This is a message in the final form that for some reason may not be showing up in the queue.

Could you provide a copy of a message with a TIFF attachment where this happens?  If you can mail it as a zipped attachment to techsupp@tstephenson.com.

Edit:  FWIW, the attachment viewer automatically displays a TIFF type file when I select to view it.