Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Thomas R. Stephenson posted May 12 '08 at 5:10 am

>> 0008 250 ok
<< 0006 DATA
>> 0014 354 go ahead
7: Socket read error 2746.
 The POP3/SMTP transmissions may fail if the MTU packet size is so large that a packet is fragmented.  In many cases the receiving system router blocks the receiving servers "packets fragmented" response to the sending system using "MTU Discovery".  These oversize packets are not accepted and so are resent.  This results in a timeout, generally at the end of the message transmission but it can be anywhere in the process.  You need to reduce the MTU size. Windows defaults to a 1500 MTU and many routers and DSL connections need 1492.  You might simply want to turn off the MTU Discovery operation.

You might want to get a copy of SG TCP Optimizer that I find quite handy.  http://www.speedguide.net/downloads.php  This little utility will allow you to test your MTU for maximum size without fragmentation against specific servers.  If will also make it easy to adjust the MTU.  

And finally, does this computer, by chance, happen to have an NVidia NForce 4 chipset on the motherboard?  If so, many other have had this exact problem, and it turned out to be an optimization setting for the built in NIC which caused the problems with packet fragmentation. Disabling the advanced optimization capability called "checksum offload" made all the problems of sending SMTP mail via WinPMail disappear.


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Tony Beckett posted May 7 '08 at 8:35 pm

Paul

Thanks for your patience.

Your explanation above did the trick. I experimented with "leave on server" option. Then tried "delete message on server" and now have the rule set doing what I wanted.

Much appreciated.
Tony

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Thomas R. Stephenson posted May 16 '08 at 1:30 am

It just occurred to me that the problem could be in the receiving end.

Pegasus probably has to do some clean-up before displaying the message,

because HTML is notoriously misused.

I've finally figured out why mine worked and yours did not and I should have thought of this long ago.  I'm using the closed beta v4.61 and you are using v4.41.  It does not work in v4.41 either with the built-in mailer or the Mercury/32 queue, it's been fixed for v4.61.

So I tried sending a message from Pegasus and receiving it using

Mozilla Thunderbird. The result was as before (image retained,

hyperlink lost). So it seems to me that the problem occurs when Pegasus

sends the message. And it's repeatable, no success with any of the ~10

test messages I have sent.

Thunderbird v3.0 cannot display the graphic but clicking on the window where the graphic should be displayed does open the URL when I sent from v4.61.  OE and Outlook work as specified.

 

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Thomas R. Stephenson posted May 7 '08 at 4:18 am

[quote user="OldManRiver"]

Oh hey,

If PMail went with MySQL for mail organization/storage, then having online repository for sync would be easy, with subscription.  David needs to think about this as it would be additional revenue generator.

OMR 

[/quote]

Having used a number of SQL type applications I  really would not want to be using this type of operation to sync between a lap top and a desk top system on a regular basis.  Recovering a corrupted database  without a daily backup on the system would be a nightmare.  I really do not like putting all of my eggs in one basket.  Right now if I lose a folder I've lost just one set of mail.  If I were to lose an SQL database all the mail is gone.

 

 

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Thomas R. Stephenson posted May 4 '08 at 5:48 am

[quote user="wordmaster"]

Hello,

I just set up Ubuntu on my computer. Is there a Pegasus version that will work in Linux? Any and all help appreciated. Thank you.

[/quote]

I run Mercury/32 and WinPMail on Ubuntu v7.10 with Wine 0.9.59.  Mercury/32 works without problems.  WinPMail  generally works either as standalone or with Mercury/32  except that when sending a new message or forwarding without editing to program  is shutdown by Wine. Replying and forwarding with editing work.  I've not yet loaded Ubuntu v8.04, but I suspect that it will work in a similar manner.

This problem have been reported to Wine and so far I cannot see that there has been any progress at all with the fix.  I have been told this used to work back around Wine v0.9.20 or so but I cannot verify this. 

 

 

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thanks to everybody who tried to help, my son informs me that when Pegasus mail updated, it lost the register settings to the virgin.net e-mail account, he does not know why the zen e-mail account carried on working ok, all is now sorted.

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[quote user="edg"]

Thanks Thomas. I understood your explanation of how it currently works and how to avoid it for now.

I just noticed  there is a "suggestions  and wishlists" section in this forum. Should I add an improvement request entry there... or is that even used by David and his team?

[/quote]

 

Not sure if it's used at all, it's the one forum I never look at though.  You certainly can add this if you wish but I do not know if David even looks at the forum either. 

 

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irelam posted May 1 '08 at 5:57 am

Yes, you can try to edit the file you attached as follows

 

Change all "o:p"  strings to just "p"  Ignore the double quotes. 

Save the file as Debemail.cnm in your Pegasus Mail newmail directory (c:\pmail\mail ?) 

Open Pegasus Mail again 

(Background, just another Microsoft attempt at complicating html messages) 

HTH      Martin 

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Thomas R. Stephenson posted May 1 '08 at 4:57 am

You know how when you "forward" a message, you get a red arrow in the

first column of the new mail folder.  Can you sort or make a filter for

that?

You can filter on "Attributes" of a message and you might want this as a new mail folder close filter.

 

 

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irelam posted May 5 '08 at 3:13 am

I suspect the session with your ISP is timing out due to the size of the attachment.  I suggest you can do one of two things.

1. Using Windows Explorer go to the Pegasus Mail NewMail directory and you will find a file that is bigger than your video clip with a filetype of .pnx ,  delete it.  The original video clip will still exist.  This is the queued message waiting to be sent.

2.  Increase the SMTP timeout value via menu Tools/Internet Options/Sending   Select the host you use and click on Edit.  Update the Timeout seconds to a larger number such as 300. click OK to save new value.

or

 Compress the video clip with Wnzip or some such tools to reduce the filesize. The filetype part of the filename will change to .zip.

Try sending again.  

  HTH

Martin 

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[quote user="Mrmime"]

Hi,

 does anybody know this effect ?

After the last reboot the Pegasus Mail Folder window shows the Icons not completely. If I go over the button with the mouse pointer it appears completely but overlaps the first row of the window.

 Please look at the screenshots:


http://www.mrmime.de/pmail/pmailerror.2jpg.jpg

I tried to reinstall Pmail, I deletet the pmail.ini, I restored from a backup, nothing helps, it seems to me as if there is something in the registry ?

Thanks for every hint

 
regards

Mike

 [/quote]

I have seen this before, specifically when settings had been changed under windows.

Try to rename the file state.pmj to state.sav and restart Pegasus Mail again.

That file keeps the settings....

 

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Greenman posted Apr 28 '08 at 11:50 am

However, just in case it might contain a valid message, .cnm files can be opened using notepad, so you can check the contents of the message before deleting it.

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aderoy posted Apr 25 '08 at 5:25 pm

Check Tools | Options | Sending mail

Do you have a check on:
Send attachments as separate messages?


Also check:
Don't add 'attachment information' sections to multipart messages

Does this correct the issue? 

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Thomas R. Stephenson posted Apr 25 '08 at 6:22 pm

[quote user="jbrowne"]

Is it possible to extract just the body of an email message to a file (in rules) ?

[/quote]

Not unless you use the "Run a program" and write your own program to do this.

 

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