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The perfect forum for discussions or technical questions about Pegasus Mail.

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[quote user="PaulW"]

I would try disabling all the addons you have, one-by-one, until you go back to a stable system.[/quote]

In addition:

A bit of a wild guess ... , but check your Antivirus system and settings. It may as well have an Anti-Spam system integrated (so you would run two). Some systems actually place themselves in between your Pegasus Mail and your ISP and seamlessly takeover and control your email downloads and sending. This may actually explain why your PM is in 'offline' mode but you still receive those and other(?) messages. I would completely deactivate and check your AV program and do some tests.

Let us know.

Cheers

Thomas
 

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garyfritz posted Apr 3 '08 at 9:49 pm

I seem to remember Pegasus used to multi-task pretty well, both when downloading new messages and when sending messages.  For a while I've noticed that I can still do other activities while I'm downloading, but if I upload a big message, Pegasus appears to be locked up solid.  Often it doesn't even update its progress indicator message for most of the upload time.  It does eventually finish uploading and unfreeze.

I originally starting seeing this in 4.41.  Then I finally got sick of the long-lines-wrapping bug in 4.41 and went back to 4.31, and it's still doing it there.  I just switched from XP to Vista and that didn't change anything either.

Nothing has changed in my ISP connection.  Other utillities (e.g. ftp) can upload at full speed without hanging.  I have no outgoing-mail virus scanner.

What might have caused this to change?  How can I prevent Pegasus from hanging while uploading?

Thanks,
Gary


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cybertheque posted Apr 5 '10 at 7:31 pm

Is there any way to do this now? Also, how can I run a filter against an IMAP Inbox to move old messages to a local folder; I have created a rule set and also the local folder but so far have not found a way to run the filter against the Inbox. I've set the filter to run on 'open' rather than 'close', but upon opening the Inbox, the filter isn't run.  Shouldn't autofilter folders work against incoming IMAP mail too?

EDIT: I am now waiting for the results of selecting Tools ->  Mail Filtering Rules -> Apply General Rule Set to Folder to see if that runs the rule set against an IMAP Inbox...

EDIT: That works OK...

Still wondering about how to have this done automatically without needing to open and close the folder. Cygwin is running on this host - could I set up a cron job to do this?

 

Thanks for any help

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Han vd Bogaerde posted Apr 17 '08 at 8:26 pm

[quote user="opsis"]

Hello,

i post here my question but my problem is not exactly the same.

after a major PC crash, i've restored the old pmail directory, but

my pmail account password don't work. (not my login/password email account)

I remember my password. There is a way to retrieve my email ?

thanks,

Eric

PS: i hope you've understand my bad english! [/quote]

 

Pegasus Mail does not use passwords. You probably need to enter your username. Those names are listed in a file called pmail.usr.  You can open that file with notepad or such. Most likely when you enter admin it will work.


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aderoy posted Apr 2 '08 at 7:37 pm

If there is an image in the forwarded message you wish to 'save', then bcc yourself. This will include any image/attachment that would be missing when a forward/send is done.

This is a design issue from when hard drive spoace was not as available/large as it is now.

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Thomas R. Stephenson posted Apr 2 '08 at 2:16 am

Please do not hide information that could be important to helping you solve the problem.  That IP address and the timeout setting is critical and no security risk at all.

That said,  I would first increase the timeout and see if that fixes the problem.  Also if you have AVG between Pegasus Mail and the POP3 server I would remove that as well.  If neither of these fixes the problem then you probably have some sort of packet fragmentation problem.   The POP3/SMTP transmissions may fail if the MTU packet size is so large that a packet is fragmented.  In many cases the receiving system router blocks the receiving servers "packets fragmented" response to the sending system using "MTU Discovery".  These oversize packets are not accepted and so are resent.  This results in a timeout, generally at the end of the message transmission but it can be anywhere in the process.  You need to reduce the MTU size. Windows defaults to a 1500 MTU and many routers and DSL connections need 1492.  You might simply want to turn off the MTU Discovery operation.

You might want to get a copy of SG TCP Optimizer that I find quite handy.  http://www.speedguide.net/downloads.php  This little utility will allow you to test your MTU for maximum size without fragmentation against specific servers.  If will also make it easy to adjust the MTU.  

And finally, does this computer, by chance, happen to have an NVidia NForce 4 chipset on the motherboard?  If so, many other have had this exact problem, and it turned out to be an optimization setting for the built in NIC which caused the problems with packet fragmentation. Disabling the advanced optimization capability called "checksum offload" made all the problems of sending SMTP mail via WinPMail disappear.

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jbrowne posted Apr 1 '08 at 10:40 pm

I am using both POP3 and IMAP in pegasus 4.41

 The pop3 is for my personal mailbox, and the IMAP points to a mailbox running on Merc 4.52 that multiple people need to observe at the same time.

 
The problem I'm having is upon startup Pegasus is auto connecting to the IMAP. and not keeping my arranged window layout.

The POP3 folder's layout are staying put, but the IMAP is not.

any ideas?

thanks.


 

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> I have been using Pegasus for many years over many computers.  I
> recently had my wife's computer checked and the "expert" at her
> university backed up everything on the C drive before reinstalling
> XP from the start.  Yes, it seems to work faster now and I can find
> all the documents and files/folders my wife uses for her university
> job.  Except, however, for pegasus.  When I try to open it, using
> the wimpm-32 application (largest) file, I get a box requesting the
> "username" before it will load.  I have no recollection of a
> username in this position, and have tried all sorts of permutations
> of her "identity", usernames for email, and racked my brains all
> without success to gain entry into this beloved of all places.  I am
> at a total loss.  If there is/was a username and it is lost, is
> there some way I can get her Pmail to open.  My wife cries a lot
> these days, and I am hoping to sove this mystery for her and to be
> her hero.  Please help.  Thank you.

I suspect the drive letter or path to the mailboxes has changed.  Go to the directory containing the winpm-32.exe file and run the program pconfig.exe.  Check the Standalone HOME and NEW mail directory drive and path to make sure they are pointing to the directory containing the pmail.ini file and folders.  By default this should be in the form c:\pmail\mail\<username> or c:\pmail\mail\~8 depending on whether or not this a a older or newer installation.  

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> Yesterday, after working fine my Pegasus will no longer work.  Seems
> to hang at the start of loading the new mail folder and tries to
> load forever.  Can anyone recommend a program or service that might
> help.  I despartately need these emails.

Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.  

It's probaby going to be a really large message.  If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.

1.    Use  Tools | Spam and content controls | Content control...

2.    Select and edit the control definition

3.    Select the "Message tests" tab.

4.    Enter 8000 in "Check at most this many bytes in each message"

>
> Thanks,
>
> -Rob-

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pmerik posted Apr 26 '08 at 6:00 pm

Thanks for the suggestion - sorry for not getting back for so long! The context menu worked fine in Pegasus 4.41, too, I just had never realized that there was one.

It must be an accidental omission in the dialog - buglet - all (?) the other rule types have checkboxes for disabling and negating the rule.

 

Thanks for helping me out! 

Erik 

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[quote user="aligregory"]I made the change to the defualt user and to the alias. Still does not work I'm afraid. Do you think that my Daemon process could be causing the problem as it fires when a new mail is received as well?[/quote]  Of course, you should not be running your daemon at all until you are sure the system works.

 

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[quote user="blm03"]I'm not getting an error message at all.  I says it is sending it.  However, the mail is not showing up in the Gmail account.  It did show up in the SBC Yahoo account, so I know it worked.
[/quote] If there is no message at all then you are probably getting caught in some sort of spam trap.  Also there is nothing that can be done to really help you either without something to work with.

 

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gord webster posted Jun 21 '08 at 11:35 pm

Did you ever figure this one out?

I am having the same issue with IMAP to GMail...

 

It works totally fine under windows XP, but when I try it under linux (using WINE), I get this error. I have tried all the same things you tried with no luck)

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OK - here is my setup:

DL380 G1 NW6.5 SP 6 servers (two file, print, home directories, Pegasus Mail, LDAP, DNS, DHCP and so on), one ZENworks 6.5, one BorderManager 3.8. Amazing how well NetWare runs on a PIII 933 with 3GB of RAM - try and do that with a M$ server ;-). HP Procurve 4000m, 2424m, 1600m and Extreme Networks 14001 switches with several different subnets.

Workstations of both W2K SP5 (yes 4 with the rollup) and XP SP2 running the 4.91 SP3 Novell client. Most 100Mb - some wireless. Some are IP only, some IP + IPX all have LDAP enabled.

Three different network shared installs of Pegasus Mail (two on one file & print server, on on the other f&p). Mercury/32 running on an nLite version of W2K Pro inside a VMWare Workstation 4.5 virtual machine. Mercury/32 modules S.P,E,D,X,I with Clamwall + Sanesecurity and Spamhalter. Users can access local mail via IMAP using mail2web.com or with "smart phones" / PDAs.

Since I am not "POP" ing my ISP with Pegasus Mail (Mercury does check every 5 minutes - backup MX) my Pegasus Mail config is somewhat different. I have quite a few things modded with respect to the way Pegasus Mail runs and what users can [not] change.

 

A couple thoughts...

Is the troublesome workstation on the exact same client SP level as the rest i.e. 4.91.3.20061109 (yes all the numbers at the end do matter)?

Check the Novell client settings against a "working" workstation - have any settings been changed or updated?

Try uninstalling / reinstalling the Novell client on the problematic computer (see a pattern here? - I've been bitten numerous times with Novell client problems). Find a release that works for you and stick with it until there is a newer feature that you just can't live without is my recommendation.  

Is SLP setup, and fully functional? If not - I strongly urge you to configure it or resolve any issues it may have before spending much time on other things.

Could the WSOCK32 setting in Pegasus Mail have anything to do with your problem? I have mine set to "on demand only" - don't know if this even matters...

What is the flow control setting of the clients and switch ports?

 

You could easily setup Mercury/32 to POP and deliver mail for you in a VM... not something to offer as a resolution to your problem but it does give you much greater flexability and control if so desired...

Do you know of the school?

Check your PM for additional info... 

HTH 

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ajwest posted Mar 22 '08 at 10:18 pm

Greetings

Grateful thanks. Ticked the box and Pegasus opens just like I wanted it to!.

Alistair West
King Edward Street
Fraserburgh
NE Scotland

email alistair@ajwest.co.uk 

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