[quote user="opsis"]

Hello,

i post here my question but my problem is not exactly the same.

after a major PC crash, i've restored the old pmail directory, but

my pmail account password don't work. (not my login/password email account)

I remember my password. There is a way to retrieve my email ?

thanks,

Eric

PS: i hope you've understand my bad english! [/quote]

Pegasus Mail does not use passwords. You probably need to enter your username. Those names are listed in a file called pmail.usr.  You can open that file with notepad or such. Most likely when you enter admin it will work.

If there is an image in the forwarded message you wish to 'save', then bcc yourself. This will include any image/attachment that would be missing when a forward/send is done.

This is a design issue from when hard drive spoace was not as available/large as it is now.

Please do not hide information that could be important to helping you solve the problem.  That IP address and the timeout setting is critical and no security risk at all.

That said,  I would first increase the timeout and see if that fixes the problem.  Also if you have AVG between Pegasus Mail and the POP3 server I would remove that as well.  If neither of these fixes the problem then you probably have some sort of packet fragmentation problem.   The POP3/SMTP transmissions may fail if the MTU packet size is so large that a packet is fragmented.  In many cases the receiving system router blocks the receiving servers "packets fragmented" response to the sending system using "MTU Discovery".  These oversize packets are not accepted and so are resent.  This results in a timeout, generally at the end of the message transmission but it can be anywhere in the process.  You need to reduce the MTU size. Windows defaults to a 1500 MTU and many routers and DSL connections need 1492.  You might simply want to turn off the MTU Discovery operation.

You might want to get a copy of SG TCP Optimizer that I find quite handy.  http://www.speedguide.net/downloads.php  This little utility will allow you to test your MTU for maximum size without fragmentation against specific servers.  If will also make it easy to adjust the MTU.  

And finally, does this computer, by chance, happen to have an NVidia NForce 4 chipset on the motherboard?  If so, many other have had this exact problem, and it turned out to be an optimization setting for the built in NIC which caused the problems with packet fragmentation. Disabling the advanced optimization capability called "checksum offload" made all the problems of sending SMTP mail via WinPMail disappear.

I am using both POP3 and IMAP in pegasus 4.41

 The pop3 is for my personal mailbox, and the IMAP points to a mailbox running on Merc 4.52 that multiple people need to observe at the same time.

 
The problem I'm having is upon startup Pegasus is auto connecting to the IMAP. and not keeping my arranged window layout.

The POP3 folder's layout are staying put, but the IMAP is not.

any ideas?

thanks.

> I have been using Pegasus for many years over many computers.  I
> recently had my wife's computer checked and the "expert" at her
> university backed up everything on the C drive before reinstalling
> XP from the start.  Yes, it seems to work faster now and I can find
> all the documents and files/folders my wife uses for her university
> job.  Except, however, for pegasus.  When I try to open it, using
> the wimpm-32 application (largest) file, I get a box requesting the
> "username" before it will load.  I have no recollection of a
> username in this position, and have tried all sorts of permutations
> of her "identity", usernames for email, and racked my brains all
> without success to gain entry into this beloved of all places.  I am
> at a total loss.  If there is/was a username and it is lost, is
> there some way I can get her Pmail to open.  My wife cries a lot
> these days, and I am hoping to sove this mystery for her and to be
> her hero.  Please help.  Thank you.

I suspect the drive letter or path to the mailboxes has changed.  Go to the directory containing the winpm-32.exe file and run the program pconfig.exe.  Check the Standalone HOME and NEW mail directory drive and path to make sure they are pointing to the directory containing the pmail.ini file and folders.  By default this should be in the form c:\pmail\mail\<username> or c:\pmail\mail\~8 depending on whether or not this a a older or newer installation.  

> Yesterday, after working fine my Pegasus will no longer work.  Seems
> to hang at the start of loading the new mail folder and tries to
> load forever.  Can anyone recommend a program or service that might
> help.  I despartately need these emails.

Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.  

It's probaby going to be a really large message.  If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.

1.    Use  Tools | Spam and content controls | Content control...

2.    Select and edit the control definition

3.    Select the "Message tests" tab.

4.    Enter 8000 in "Check at most this many bytes in each message"

>
> Thanks,
>
> -Rob-

Thanks for the suggestion - sorry for not getting back for so long! The context menu worked fine in Pegasus 4.41, too, I just had never realized that there was one.

It must be an accidental omission in the dialog - buglet - all (?) the other rule types have checkboxes for disabling and negating the rule.

Thanks for helping me out! 

Erik 

I've found your other thread about the same subject and have answered there - it is a known problem.

Does your name consist only of legal ascii characters?

[quote user="aligregory"]I made the change to the defualt user and to the alias. Still does not work I'm afraid. Do you think that my Daemon process could be causing the problem as it fires when a new mail is received as well?[/quote]  Of course, you should not be running your daemon at all until you are sure the system works.

[quote user="blm03"]I'm not getting an error message at all.  I says it is sending it.  However, the mail is not showing up in the Gmail account.  It did show up in the SBC Yahoo account, so I know it worked.
[/quote] If there is no message at all then you are probably getting caught in some sort of spam trap.  Also there is nothing that can be done to really help you either without something to work with.

I had to change my cmdline to: cmdline=c:\progra~1\grisoft\avg7\avgscan.exe "%f" /ARC /NOBOOT /NOMEM

the /SE was causing an error as well.  I don't think I have a unique setup and installed with the defaults.

I got it to work :)

Did you ever figure this one out?

I am having the same issue with IMAP to GMail...

It works totally fine under windows XP, but when I try it under linux (using WINE), I get this error. I have tried all the same things you tried with no luck)

OK - here is my setup:

DL380 G1 NW6.5 SP 6 servers (two file, print, home directories, Pegasus Mail, LDAP, DNS, DHCP and so on), one ZENworks 6.5, one BorderManager 3.8. Amazing how well NetWare runs on a PIII 933 with 3GB of RAM - try and do that with a M$ server ;-). HP Procurve 4000m, 2424m, 1600m and Extreme Networks 14001 switches with several different subnets.

Workstations of both W2K SP5 (yes 4 with the rollup) and XP SP2 running the 4.91 SP3 Novell client. Most 100Mb - some wireless. Some are IP only, some IP + IPX all have LDAP enabled.

Three different network shared installs of Pegasus Mail (two on one file & print server, on on the other f&p). Mercury/32 running on an nLite version of W2K Pro inside a VMWare Workstation 4.5 virtual machine. Mercury/32 modules S.P,E,D,X,I with Clamwall + Sanesecurity and Spamhalter. Users can access local mail via IMAP using mail2web.com or with "smart phones" / PDAs.

Since I am not "POP" ing my ISP with Pegasus Mail (Mercury does check every 5 minutes - backup MX) my Pegasus Mail config is somewhat different. I have quite a few things modded with respect to the way Pegasus Mail runs and what users can [not] change.

A couple thoughts...

Is the troublesome workstation on the exact same client SP level as the rest i.e. 4.91.3.20061109 (yes all the numbers at the end do matter)?

Check the Novell client settings against a "working" workstation - have any settings been changed or updated?

Try uninstalling / reinstalling the Novell client on the problematic computer (see a pattern here? - I've been bitten numerous times with Novell client problems). Find a release that works for you and stick with it until there is a newer feature that you just can't live without is my recommendation.  

Is SLP setup, and fully functional? If not - I strongly urge you to configure it or resolve any issues it may have before spending much time on other things.

Could the WSOCK32 setting in Pegasus Mail have anything to do with your problem? I have mine set to "on demand only" - don't know if this even matters...

What is the flow control setting of the clients and switch ports?

You could easily setup Mercury/32 to POP and deliver mail for you in a VM... not something to offer as a resolution to your problem but it does give you much greater flexability and control if so desired...

Do you know of the school?

Check your PM for additional info... 

HTH 

Thanks Han,

That is what I wanted to hear. 

Greetings

Grateful thanks. Ticked the box and Pegasus opens just like I wanted it to!.

Alistair West
King Edward Street
Fraserburgh
NE Scotland

email alistair@ajwest.co.uk 

Yes I can......

I drew some patience with the update to bearhtml... but had some 7 crashes yesterday... mind you all in preview mode... but annoying all the same.

Thanks

MJacobs

On 21 Mar 2008 Pegasus Mail & Mercury - Automated Email <NoReply@praktit.se> wrote:

> Hi,
>
> I am using Windows XP Pro with Pegasus 4.41 Win 32. I also use AVG antivirus.
>
> Recently when closing Pegasus I am getting the message Data error
> encountered - Probable invalid offset in index record. I also was
> losing messages, they just disappeared.

The folder activated on closing is generally the deleted messages folder and usually you can fix this by manually deleting the deleted messages folder before exiting.
 
>
> The file mentioned is about 300 mb large. It is the largest file in
> that directory. There is sufficient space on the hd.
>
> Reindexing the folder didnot make the problem go away.
>
> So I backupped the entire folder, had Windows check for hard disk
> errors and repair them.
>
> When I copied back the folder I reindexed the folder, even got back
> some of my missing messages, so everything was alright.
>
> Well, for just two days. Now the error is back and I am again losing
> messages.

1.  Move all the messages you want to save to a temp folder and
    delete all the messages in the original folder.

2.  Use the right click "recover deleted space" to remove all
    messages from the folder.

3.  If step 2 works then simply move all of the messages from the
    temp folder back to the original folder and delete the temp
    folder.

4.  If step 2 fails then delete the original folder and rename the
    temp folder to match the original name.  Reset the filters
    pointing to this folder.



>
> It is the same folder, the same that is causing the issues.
>
> I have looked around on this forum but couldnt find anything that would
> solve my problem. The stuff I did find was way over my head (with Perl
> solutions etc :(
>
> Anybody any idea if there is a solution to my problem?

One thing you can do to prevent this from reoccurring is to make sure AVG is not automatically scanning all files in the Pegasus Mail directories.  Interference from the anti-virus autoprotect is the most common reason for folder corruption.

>
> Ictinus
>
>

I use separate users for accounts that I want separate.  In many cases I use the "Add mailbox to list" to access these separate users and then set a separate identity for the inbox so replys and forwards all come from this identity.  Others I simply select the identity when sending the message.

I really do not use separate SMTP host all that much since I send via Mercury/32 anyway.  If I am using the built-in mailer though I select the identity I want to use and then use Tools | Internet options to setup the email address and smtp host I want to use for sending.