> For the second time in about 3 weeks a spastic mouse action moved
> the folders and preview window off the screen.  Last time, Thomas
> Stephenson came to my rescue...a file missing or maybe a missing
> file extension.  I saved Thomas' help messages in my Pmail file, but
> unfortunately that's among the missing files.  Are you out there
> somewhere Thomas?  Help.

Exit WinPMail and go to your HOME mail directory.  Open the file state.pmj for editing.  Go to the [General] section and delete the following lines

FClassic=0,22,304,385,"0"
V4FP=0,0,829,544,"0"
V4FP-1=0,50,194,517
V4FP-2=197,50,821,154,"121,222,94,0,34"
V4FP-3=197,157,821,517

save and exit.  You'll get the defaults when you restart WinPMail.


>
> Ted

I went through these steps, but no change in behavior of Pegasus Mail. It still prompts me to go through the configuration process at start-up.

 

Hello!

Perhaps, you have to run "pconfig.exe" and to enter the paths there. You can find "pconfig.exe" in the program directory (i.e., the directory that is listed as the "WINPMAIL.EXE directory" above).

Does that help? (If you do not know what to enter in "pconfig.exe", just ask again.)

Yes. I know. A thread started by Methusalem ages ago. But the same thing happened to me here in Germany today for the first time.

Background: I use a mail server operated by a very small entity, embedded in a server farm. People using Pegasus Mail here in our LAN were all unable to send mail today, port 25 and 587 were blocked. Even no sign of attempts to send something visible on the server itself. Other users living somewhere else had no problems to send mail. So, the reason must be local, at least on the path between here and the server.

Enjoying the luxury of two different internet providers I switched my PC's gateway from the usually used German Telekom to the one provided by our cable-TV provider. All mails sent. Hmmm. 

So, the blocking stone must be the Telekom line. Some googulation showed that Telekom has the habit of blocking ports 25 and 587 when they think that there is a spam source on the other end, but usually only after an announcement. None such here.

While reading several articles, the keyword "list of reliable mail servers" hit my eye. I remembered that I had had the exactly same problem after first installing the W922V routers provided by Telekom when we switched to VDSL here. I had to add the IP of our mail server manually at that time.

Open the router's setup, list of reliable mail servers - where has my entry gone? Closer inspection showed a line: last update Oct 18, 2017. Ahhhhhhhrrrrrgggggg. 'They' can do that remotely. And they overwrote my previous manual entry. 

Re-entering the IP  in the list solved the problem. Phew. No search for a SPAM source needed. Sigh.

 

HTH

I must confess I didn't check any of the other emails. But when I re-booted the PC the chosen font reappeared.

I will keep an eye out for this one. 

I had the same thing once, it was due to a switch to a text/only generic printer, once I had switched back to HP laserjet it was fine. I was suffering double spaces in my message replies.

 Indeed this is an issue that needs to be fixed, but I have to say i have used Pmail since dos days and won't use anything else.

I am using version Pmail Windows V4.21

 

[quote user="Zagra"]Sorry, didn't make myself clear. The folders were backed-up on another drive before I re-installed the OS. But I have solved the problem by transferring the backed-up address folders to the working MAIL folder.
[/quote]

 

Verify this by using Help | About Pegasus Mail | Info.  Also, if you moved all of the files, including the pmail.cfg, then you may be pointing at the wrong drive/directory.  Use pconfig.exe from the program directory to verify.   

Of course it is not that easy. I don't find it on my machine, did a thorough search. Not there, not anywhere. I guess I will have to contact support and see what comes up.

Ellie

Greetings!

 Thank you for the suggestions.  I followed them and tried a new search.  The search processed, but no results window appeared at all.  I tried again and same result.  So I closed Pegasus and re-opened and tried again, still no search results window at all.  I tried the Window Cascade menu option...no help.  Finally, I opened up the Folders window and check the Recent Searches Folder and there were all my searches and yes the column sizes were as I had hoped. [:D] I tried another search and this time the search window appeared.  Ummmm.  I closed the Folder Window and tried another test search .... no search window show, but it does when the Folders Window is opened.

 So thank you for your answer.  I usually always have the Folders Window opened, but others may not.  Don't know if this is by design or a bug. [*-)] I can live with it this way, but it seems that if you are able to perform a search the results should appear whether or not you have the Folders Window open.

Again, many thanks for your solution!!

 Best Regards 

 

[quote user="Thomas R. Stephenson"]...
First thing that comes to mind is that there is nothing that shows a Mercury User Defined Gateway.  Use PCONFIG.exe from the WinPMail program directory and check this out.

[/quote]

Thomas - that was it!

Because the pmail folder containing the mailboxes and the program had been copied between servers, and the old (pre-mercury) gateway existed, when I updated Pegasus Mail, I forgot about updating the gateway. So, because Mercury32 was working fine, it did not occur to me that this was the problem.

As has been said, the key was in the fact that Pegasus Mail must know that Mercury is present to allow Automatic Replies to work. Now that I have defined a (correct) Mercury gateway and deleted the old one (which pointed to a Pegasus Mail account), the Automatic Replies feature is now available.

Many thanks

It worked as you predicted, Thomas.  One wonders how those files slipped up there.  Thanks a million..

...~jess

Yes, that box is checked. I have also set the "name for default mail folder" parameter in the Options --> basic settings as the IMAP new mail folder.

 I do have the "Automatically the new mail folder at startup" parameter unchecked at this point. I tried leaving it checked, but that only opens the new mail folder on the local machine, not the one from the IMAP interface.

Is there some other setting I don't see?

[quote user="HolyHarp"]I must say that I would find it useful to be able to delete an attachment, and then move the file w/o saving it first.  [/quote]

Things are going to change a lot with implementing the new MailStore back-end as currently being developed by David Harris.

[quote user="bstiefel"]

My client is running pegasus client with native netware support and mercury backend.  The name of the domain the company is using has changed, however the old one is still active.  I have chnaged the client to show the new domain for return address however one client still shows the old return address domain.  I have deleted the config file and recreated them however it still shows the old domain name in the return address

[/quote]

 

Did you change the domain name via pconfig.exe?  If Pegasus mail is sending via the Netware queue using the normal Netware queue support the From: address comes from the queue.  In addition, the users mail address may have set in the "Extended features" 

══════════════════════════ Edit extended features ═══════

 Autoforward: [
 Internet AF:
 From field :

 Deliver even if autoforwarding?   :  N
 Honour requests for confirmation? :  Y
 Disable mail delivery?            :  N
 Disable delivery notification?    :  Y

 

Andrew, you're not alone... I had the same problems and couldn't find a way to force reloading the definitions file(s). Tried disabling/enabling, changing threshold, editing in internal editor w/o saving, all to no avail.

BTW, that is how I found out that the internal editor won't let you edit an oversize file, but you can still save it - truncated :-(

/E 

No responses on this, but just FYI, I had this feeling that the problem might be related to putting Pegasus in "offline" mode. So, I for the past 4 days I have not put it in offline mode, and the problem has not re-surfaced. So, there appears to be a relationship there.

 Now, if I can only figure out what to do to get the filters working again, once they have stopped. At this point I don't have any ideas for that.

 But, hopefully the relationship between going offline and filters stopping will be helpful to someone.

 

 

Without seeing the message as received it is difficult to be certain, but likely the message does not display at all, or badly, because the Pegasus Mail Tidy validator will have expected tags cut off by the truncation and tried (in vain) to fix the stream.

The webserver needs configuring to conform to RFC standards of maximum line length (RFC 821and RFC822) when using a SMTP engine to send mail.

Martin 

HI Thomas,

 

That was it! my hosting changed the settings and it workds aganin, pffffff!

 

Thanks,

 

Ritsaert

http://www.tango-argentino.info 

> Just upgraded a site from version 3 to 4 and many of the existing messagage attachments in folders can no longer be viewed
>
> Any one know how to fix this, or what exactly the problem might be?

1.  Use Help | About Pegasus Mail | Info and note the HOME mail
    directory.  Exit WinPMail.

2.    Go to the HOME mail directory and edit the state.pmj file.

3.  Locate the [Reader] section of the file and delete the
    Attmt line.  You might just want to edit it, here's a good
    one.

[READER]
Digests=155,206,731,309,"216,268,128,0"
Body=0,0,798,486,"156 100 0"
Attmt=0,0,0,0,"138 0"
Ann=0,0,0,0,"0"

- or -

Slide the mouse pointer toward the top of the "blank attachment page" and when it becomes cruciform, depress the left mouse button and drag the invisible separator downwards.