Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Thomas R. Stephenson posted Jan 14 '08 at 10:55 pm

[quote user="odehart"]

Unfortunately that doesn't work.  In the security dialog I have checked STARTTLS to no avail.  I get the exact same error message.  I also tried the other suggestion, to receive mail before sending, but that doesn't resolve the problem either.  I have obviously offended the email gods greviously.  Any other suggestions?

 

My settings are:  pop3

                          Security VIA STLS is checked

                           General Server TCP/IP port 110

 

                     smtp

                        Security STARTTLS is checked

                          General TCP/TP port 25
 

 

 [/quote]

 

What port does your ISP require?  You need to ask then exactly what SMTP host setting are required and then get back to us.  Do not take any BS about they do not support Pegasus Mail; the host and ports setting have nothing at all to do with what email client is being used.  Literally, they do not need to know anything at all about what POP3 client you are using.

FWIW, I've gone rto the QWest web site and can find nothing about them using STARTTLS. 

 

 

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arisme posted Jan 10 '08 at 8:12 pm

Han,

Spoke too soon...

In my previous message, 

> I had disabled mail notification, but left the sound signal set (thinking it was irrelevant with no notification required).
> I disabled the sound signal, and so far Pegasus is behaving exactly as I need.

The first part was correct - with mail notification disabled, the sound signal is not relevant to the notification icon issue.

What is also needed, as I have just discovered, is that the same settings need to be applied to each identity. This was not the case in my system, and it left me with the impression that the behaviour was somewhat inconsistent. As I moved from identity to identity, I was getting differing behaviour because of the different settings for each.

Now corrected, and behaving beautifully again.

Aris


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PaulW posted Jan 25 '08 at 9:58 am

All I can suggest is to turn on 'Internet session logs' (Internet Options) and check the result.  There may be something in there which will help pin this down.  (Don't forget to turn it off afterwards, and if you are going to post the output here, be sure to remove any password etc.)

I use IMAP a lot and occasionally have this problem which I put down to a poor connection or the server is very busy.  The the last few deletes/moves are always reversed in that situation.

Paul

 

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Thomas R. Stephenson posted Feb 10 '08 at 5:26 am

> That won't do much good.  *I* am the moderator of the groups.
>
>  Do you think that the individual moderator has enough power
> on either google or yahoo to turn off DKIM?  I don't.

It's not a problem with DKIM, I get mail from 6 Yahoo groups with this junk in the headers and I've no problems with the headers breaking.

>
> I know that David thinks that DKIM is close to evil incarnate
> (or, at the least, something to ignore until it becomes more
> of a standard), so I don't think it likely he is going to be
> excited about problems caused by DKIM implementations, flawed
> or otherwise.

It's not evil as long as it does not break the headers and it does not seem to with my system at least.

DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=lima; d=yahoogroups.com;
 b=qfjcUKrWYhUmzGiXQlBJqo9UlVwM57NDSzKPdgD2ftO6KEHnWX26dPt2bh8Mq5jTfRcrirsgoLMGfUddjA+L4PiVIBZhhHGZY6qz8GYn1SBjW9+tsIEZ3Fxos/X+WWio;

>
> If I ever get time to interrogate my Mercury server to see
> what it is doing with these things, I'll let you know.  Until
> then, thank goodness that the properties window for each new
> mail message has the name of the CNM file.  Who would ever
> have thought that NOTEPAD++ would be the perfect complement
> to one's email program?

Again the question as to what is in front of the server if anything?  Are you running any policies?  Any anti-virus software?  If so turn them all off and see what happens.

If nothing else I would upgrade to the latest version of Mercury/32 though.  The v4.52 has a lot of changes to the front end that are not in v4.01b.



>
> Thanks
>
> Mike
>  
>

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Thomas R. Stephenson posted May 21 '08 at 7:29 pm

These are probably ?!*%$# tnef type files generated by MS apps and they *may* contain real attachments, (the winmail.dat is usually useless however). You can retrieve the information in these (assuming they are tnef files - check the content type headers of the message- There should be a header just before the enclosure).

1:  Get a copy of fentun. http://www.fentun.com/

2:  Place it in a directory. (I'll assume that it's in C:\Fentun,
    making the program path C:\Fentun\fentun.exe)

3:  Edit the file 'mime-map.pm' using any text editor, such as
    notepad. This file is located in the same directory as the
    Pegasus executable. (Normally C:\Pmail for a standalone
    installation IIRC - my installation is non-standard so I can't
    double check). This file normally only has 1 entry in it as
    follows: Text/HTML = HTML-text

    Add a line following the above line:
    application/ms-tnef = TNEF

    What this does is cause Pegasus to check the content type
    headers of incoming messages/enclosures. If it finds one with
    a content type of application/ms-tnef it will generate an
    internal Pegasus 'attachment type information' label of TNEF.
    You can use any label you want here - I chose TNEF because it
    seems logical.  

    You can use this mechanism with any other content types that
    Pegasus doesn't have built in support for.  

4:  In Pegasus go to Tools|Options:Viewers Click on the ADD button.
    In the dialogue that comes up select the radio button next to
    '"Attachment-type" information'. In the dropdown box for
    'matches' *type in* TNEF. It will NOT appear in the dropdown
    choices since you have manually created it.

5:  For 'Command to execute' select the 'Run this program' radio-
    button and point it to fentun.exe (ie. C:\Fentun\fentun.exe)

6:  For extension to use for temporary file I use .tnf (don't
    forget the leading .)

That's it. You'll now be able to view the contents of any tnef
attachments (or winmail.dat - which will come up empty 99.9, if not
100, percent of the time) that you get simply by hitting the 'view'
button (which will no longer be greyed out).

NOTE: Instead of steps 4,5, and 6 you can edit the viewer.pm file located in your home directory (viewers are defined per user, not globally) and add the following line to it (note - change the path as required)  

2;TNEF;.tnf;C:\Fentun\FENTUN.EXE

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David Harris posted Jan 10 '08 at 3:44 am

There's no immediate solution to this problem, sorry (other than using ASCII reductions like "ue" for "ü", which isn't really a solution at all). It should be straightforward to fix, though, and I'll try to get that done in the current beta testing cycle. Just so you know, when the correction is done, the proper format will be to use the basic Windows characters, not to attempt to UTF-8-encode the data. WinPMail will do the translation automatically as required (as it should).

Cheers!

-- David --

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David Harris posted Jan 10 '08 at 3:49 am

There are so many possible reasons why this might be happening that it's basically impossible to offer any kind of sensible diagnosis without more information. The most likely scenario is a change at the ISP's end, perhaps in some form of blacklist or configuration.

The best thing you can do at this point is to generate a TCP/IP session log in WinPMail - go into Tools|Internet Options and check the "Create Internet Session logs" checkbox at the bottom of the dialog; then try a connection and get the error. The session log will be a file in your mailbox directory in the form TCPXXXX.WPM. Copy the text from the file and paste it into a reply here so I can see it (make sure you obscure any password information using "x"s when you do this). Finally, remember to turn off session logging once you're done - it eats disk space quickly.

Cheers!

-- David --

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Xavier posted May 20 '08 at 4:16 pm

Hi François,

 

I have been using PM and AVG for at least 7 years now and never had a problem. The point is to have them work together.

With version 8.0 of AVG this is now a cynch.

Just set up  AVG after setting up PM so that AVG install program can find the ports through which your mail is downloaded (usually port 110 or 995 if you are using SSL).

When PM downloads mail you will see a rectangular window appear at the bottom right hand corner of your screen telling you that mail being downloaded from some POP account is being scanned. Usually, AVG finds the virus before the mail has been registered as a new mail in the new mail folder and just inhibits PM from showing it. It also tells you that a mail with a virus has been stopped.

At most, it hangs PM. Just restart it and you won't even see the infected mail.

I can't begin to tell you how important both programs are to me. I receive a fair number of spam daily and some of them are infected....

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qevan posted Jan 4 '08 at 8:00 pm

Well, actually I fixed it by attaching to docking station again and then was able to get to the former neitherspace of the extended desktop again and use the popup window. :)

 Thanks for the windows position information location.

 There are a number of issue's I've had with extended desktops...usually the problems is that programs will pop things up in the 'main' monitor no matter if the application is running in the extended desktop.  Only this window instance...and one of a particular Winamp plugin...have caused me issues by insisting upon popping up in a non-existent extended desktop.  And this one is the only one that wouldn't let me access it via the normal windows capabilities of cascade/tile/...or 'move'.

 


 

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arnaudherve posted Jun 12 '09 at 11:44 am

[quote user="David Harris"]Microsoft's own resources suggest that there's a quite complicated process I have to go through to register as a system handler

[/quote]

 

Don't do it if it's not kept the same on Seven.

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qevan posted Jan 28 '08 at 5:49 pm

I have been having this sort of 'random crash' of Pegasus Mail for Windows 4.whatever for a long time myself - most notably when the systems appears to be rendering some 'graphical' email or another.  After booting the same message will invariably display. It does get very frustrating at times.

 Will this new version of Bearhtml be available soon? 

 


 

 
 

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marty39 posted Feb 5 '08 at 7:38 pm

I assume you start Pmail from an icon (or menu item) somewhere. Right-click the icon, select Properties and add -i username to the command line (whatever the username is). Do the same thing in your web browser, and the mailto function should work. Any other questions, look at the command line options in Pmail help.

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David Harris posted Jan 10 '08 at 4:02 am

I routinely test Mercury here with mailboxes containing several thousand messages and haven't had any particular problems... As Thomas says, IMAP performance is never going to be quite as good as direct file manipulation, but it should be perfectly bearable.

A lot depends on exactly what the client package is doing: IMAP is quite a dense, complex protocol, and it depends very heavily on clients caching data in sensible ways (probably 75% of the IMAP code in WinPMail revolves around client-side cache management, for example).

One thing to look out for is Anti-virus software. If you have anti-virus software running in the background scanning the user mailbox directories, then this can have a dramatic impact on Mercury's ability to access mail files (factors of 10 or more in some cases), as well as introducing the very real possibility of data damage or folder corruption. It's always better to set up a Mercury Policy to handle anti-virus scanning on mail instead of using background scanner processes, because Policies are properly-integrated into Mercury's workflow.

I'm always working on Mercury's IMAP performance, though - it's one of those areas where there's always something you can tweak here or twist there to wring a little more speed out of the poor old girl. Mercury 4.6 will include some modest IMAP performance improvements, but like I said above, it sounds like your issues may be dependent on other factors.

Cheers!

-- David --

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Find the directory on the copied drive which contains the mail files (they will be *.pmm and *.pmi pairs) and note the full directory path

In Pegasus, make sure that the 'Folders' window or pane (in preview mode) has the focus.  There will be a 'Folders' menu at the top.  From the Folders menu, choose 'Add mailbox to list'.  A dialog box will appear with two radio buttons and two edit boxes.  Make sure that the Directory path radio button is chosen, and type the full directory path which you noted above, including Disk letter (A,B,C,D,etc).  In the second edit box enter an identifier of your choice, say Old Mail.

 Click OK and you will see an Old Mail mailbox at the bottom of the folders list.  That mailbox will contain your old mail folders with your old mail in them.  Either leave the old mail where it is, or copy it into folders in your main mailbox.

 

Good Luck!!


 

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Geyser posted Jan 2 '08 at 6:13 pm

Shut down Pegasus, go to the to your pmail user folder

(default is C:\PMAIL\[your user name]), rename the file hierarch.pm to

hierarch.bak.  When you restart Pegasus a

new hierarch.pm will be created.  If you

set up a hierarchical folder structure, that will be lost, but the folders and

messages themselves will still be there. 

I expect that should do it, but if that doesn't restore the Main Folder, shut down Pegasus again, delete the

newly-made hierarch.pm and rename hierarch.bak to hierarch.pm to get back to

where you started.

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[quote user="RandyAndy"]

Hi,

First get an account at rollernet. Next set up your DNS addresses like:

incoming                     destination
mymailserver.domain   rollernet.us         MX-record
mymailserver.domain   xxx.xxx.xxx.xxx A-record

At rollernet you can use "IP Address Helper" option to setup the IP-adres for your mailserver (mymailserver.domain), it is also for dynamic ip. Here you also state what port number the server is using (2525 or 26 or whatever).

Then in MercuryS set the server to listen to additional port 2525 or 26 or whatever.

Disable all mailfiltering on your server, cause rollernet does not like it if you bounce messages. Rollernet has a good enough filter, so use that one for the fight against spam.

For outgoing mail, use your profider or upgrade your account at Rollernet to allow outgoing mail. I did that too.

Hope this helps.

[/quote]

 

Sorry.. idont understand your reply. I only have free account at rollernet.us, so the IP ADDRESS HELPER is disable. Where sould i put the dns dressess you gave me? I have a NO-IP account, where i use logeek.no-ip.org to enter to my dynamic IP, there i can setup a MX record, i think that there i must enter some entries. It is like this: MX Record and MX Priority ("Enter the name of your external mail exchangers (mx records) as hostnames not IP addresses.").

 

Could you send me a mini-tutorial with all the steps (no-ip, Mercury and rollernet) y must follow to configure that?.. Thank you for your time!

 

Remember that you can contact me on , MSN and EMAIL. Thank you again!

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Robert_Lema posted Dec 29 '07 at 11:10 pm

I wrote about this in the post: http://community.pmail.com/forums/thread/1757.aspx

But, I figure that this is a bona-fide bug and needs to have its own thread. If there has been any discussion or resolution of this issue before now, please let me know.

There is a problem with annotations.  The old style of annotations

had an "A" as the first letter and were able to be easily found if one

knew the name of the PMM file.  Now, the annotation filenames are 16

byte hash values which have no obvious connection to the message they

pertain to.

The old annotations are lost.

This is a bug, happening when upgrading Pegasus Mail to a newer version.

Is there a way to convert the old annotations to the new format so they

can be seen in the message as before.

I also would like a way to

find the annotation file given the message in the PMI/PMM file.
 

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