Thank you very much - I will do that.

Some quick comments...

Files copied to CD or DVD are flagged read only by default.  Copying them back to a hard drive may require that you change that attribute in order to modify them.  Keep this in mind going forward as it may cause problems.  Lots of info out in www land about dealing with this.

If I understand correctly, you now have directories added to your Pegasus Mail folder as added mailboxes.  You can leave this as it is or you can copy the contents into folders in your My Mailbox.  You must create folders in My Mailbox and then copy messages from added mailbox folders to My Mailbox folders.  You can not copy or move an entire folder between My Mailbox and an added mailbox.  If you leave it as it is, you don't need to have the added mailbox connect every time you start Pegasus Mail.  You can add one when needed then disconnect it when done.  Normally you can manipulate message inside an added mailbox just like you can in My Mailbox but if the read only attribute is set on all of these files then it might prevent you from doing this.

One of your comments indicates that you have multiple folders of the same name.  A failure of the tray structure flattens all folder to one level.  A directory added as an added mailbox will not have a tray structure which is why you are not seeing any trays in the added mailboxes.  You can rebuild it and it will then be maintained on subsequent adds.  Keep in mind that a loss of the tray structure can be difficult to recreate if it is extensive so here is a suggestion.  If you create a tray named 'Tim' and another named 'Jane' then all folders in those trays should be suffixed with some sort of reference to parent tray.  I suffix mine with the first four characters of the tray name (I used to prefix but that caused sorting problems).  The result is folders in tray 'Tim' will have names like 'Correspondence_Tim' and 'Photos_Tim'.  Tray Jane will have 'Correspondence_Jane' and 'Photos_Jane'.

As for your current status, it sounds like your only problem is with how the data it is being presented because of the lost tray structure and possibly duplicate folder ID's.  Based on your description of the manipulation you did with the 3.12 mailboxes I suspect you might have folders with duplicate internal ID's.  When this happens, Pegasus Mail will not display either folder.  It's not that they are not there, it's just that Pegasus can't handle the duplicate ID's.  Duplicate folder ID's occur when you copy a mailbox that contained folders and then use both mailboxes.  All is well as long as they are opened independently but open both (one as an added mailbox) an you have trouble.  To prevent that, only have one directory at a time as an added mailbox.  There is a utility called PMRestArch that can assign new internal ID's if you need to.

I kind of just did a brain dump so hope it makes sense.

Also...
After I tried installing the Pegasus Spamhalter update at 
http://community.pmail.com/files/folders/pegadd/entry2352.aspx
, Pegasus crashed severely (multiple "report error to Microsoft" dialogs)

[quote user="Randy"]

Pegasus will only go out and download email on startup.  No other way seems to be effective.  I am not recieving any errors.  It is set to check every 10 minutes.  We are popping the mail from Exchange Server 2003 using SSL.

[/quote]

Sounds like you are not set to check the POP3 host on a regular basis.  Give us your setting from Tools | Internet Options |  Receiving (POP3).

 Check for new POP3 mail every x seconds

This option controls whether or not Pegasus Mail should poll the hosts in your active POP3 definition list for new mail automatically, and if so, how often. Enter here a number of seconds between poll cycles (Pegasus Mail is accurate to the nearest three seconds), If you check the Idle control next to this, then Pegasus Mail will wait until it has been idle (no keystrokes or mouse presses) for this length of time before it will automatically check for new mail. If the Idle control is unchecked, then checks will occur at regular intervals, regardless of activity. A value of zero means that Pegasus Mail should never poll your POP3 hosts automatically – you will have to initiate the check yourself by choosing "check host for new mail" from the File menu.

Check no more frequently than once every x minutes 

This control allows you to have some of your definitions checked more or less frequently than others. If you enter a non-zero value here, then Pegasus Mail will only check this definition at most once every x minutes, no matter how often you have set your polling period in the Receiving mail via the POP3 protocol  page of the Internet Options dialog. So, if you have a relatively unimportant mailbox somewhere that you only want to check at most once per hour, you would enter 60 here: even if Pegasus Mail is checking your other POP3 definitions every minute, this definition will only be checked once per hour.
 

nothing like it staring you straight in the face....thanks for pointing out the link button.

I have replied to you directly, but just to repeat here, I think your problem is that your default font does not support Polish.  I suggest you change the default font in Bearhtml.ini  to one of the Unicode fonts such as Tahoma  or MS  Arial Unicode

Martin 

Martin,

Thank you for the help!

Bob

[quote user="PaulW"]Help / About Pegasus Mail / Info[/quote]

And while you are there, don't forget to click the picture of the flying horse!

Thanks for the suggestion Nick, but no, it's not an Intel CPU. I'm not sure what sort of chip it's got, not being a Mac afficianado myself.

In my case this issue was solved just by stopping the AVG Free8 E-mail Scanner.

Hello

Thanks for that. As you say, attachments in the new mail folder can be deleted.

Dale Trimble

There are lots of pitfalls were Mercury/32 can loose the body. F.ex. if you have processing rules, filters, antiviral scans etc. You actually need to examine the flow of your own messages, one step at a time. You do this by pausing each server module, then examine the processed files after each module's processing.

Hello Peter in New Zealand,

It seems it's not possible to remove a photo within Pegasus Mail so delete or rename the picture in your Windows Explorer.

State.pmj is the file where display settings (among others) are stored.

[quote user="adam"]

I have problems where messages clearly marked by rules in the new mail filter are instead being ignored. I have very carefully order the rules and I mainly move mails directly to their appropriate folders, rather than have them all in the inbox. Most filters are based on the To address contents but I have found that its hit an miss whether the rule is observed or ignored. Has anyone else seen this?

Regards,

Adam
 

[/quote]

I've seen this happen to me and 99.9% of the time i find that I've done something wrong with the filtering.   If something is being missed I would recommend looking at the raw view of the message to see if there is something different about the trigger string.

[quote user="Thomas R. Stephenson"]

Right click on the message in the folder listing and select properties.  Make sure that the message is not marked read-only.

[/quote]

That was it.  But I wonder how it got that way.  I have never used "read-only" and I don't believe I ever right-clicked on that message.  Does "read-only" ever get set spontaneously?
 

I did find the following help document at the Bitdefender website:

http://kb.bitdefender.com/KB151-en--Virus-scanning-from-command-prompt.html

Converting the info here to what's needed in the CmdLine= code isn't straightforward, but this is all that's available-- I did a LOT of scouring looking for this kind of information.  So any other BitDefender + Pegasus users can hopefully use this too.

[quote user="Catherine"]

I am looking for help to determine what might cause the error "451 Temporary local problem - please try later".  The last 2 mornings, we have received this error when sending an email to a distribution list.  As far as I can tell, the email does eventually get sent, but we normally don't see this type of error.

[/quote]

It's the SMTP host on the receiving end saying it's got some sort of problem receiving your mail.  Probably running into a Graywall since this is typically the error message you will get.   

[quote user="chriscw"]I have recently been working on a company wide signature to be used in Pegasus Mail which include our company logo as a GIF file.   It seems to work well except that some clients noticeably Thunderbird just display a box with the word graphic instead of the company logo.   It even works OK with Outlook so I am not quite sure why we have this problem.[/quote]

If you look at the raw source of an HTML message with one of these signatures in it, you'll see that Pegasus is sending the image with a Content-Type of application/octet-stream.

I don't know for sure, but I think this is why Thunderbird won't display the image inline -- it doesn't like the MIME-type. It doesn't seem to bother other mail user agents, but Thunderbird apparently only treats images at images if they're sent with a MIME-type of, for example, image/jpeg.

[quote user="dmbowler"]

Hi

I am using Pegasus Mail Version 4.41

When printing out an email , can it print out the attachement file names (if any exist) on top of the page like Outlook Express does

[/quote]

Nope, there is no way to get it to print out the attachment names as well.