Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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[quote user="kaspencer"]I find that after getting an error reporting that images in an email message could not be downloaded, the message "Loading of images has been cancelled"  (although actually the American spelling in used, for some reason, even though my localisation is UK).[/quote]

Interface languages are not user customizable in general, but if you would like to adjust the IERenderer UI, it's a simple plain text file with side effects. And you'll certainly find further inconsistencies because I'm not a native speaker of neither variant.

[quote user="kaspencer"]Can you please tell me how I can get rid of the message about cancelling images and have them downloaded ?[/quote]

You can't, you either wait until timeout or cancel. It's for convenience if you get several timeouts in a row. You can only get a "replay" after restarting Pegasus Mail, but if encountering errors I would recommend to open such a message in your browser via right click menu, if images are crucial for reading your messages.
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David_himself posted Jun 12 '20 at 12:54 pm

From a recent email sent by our IT Services:

You

may know that Microsoft recently made an announcement extending their

support for IMAP with basic (legacy) authentication on Office 365, from

October 2020 to sometime in the “second half of 2021”, with a more

precise date still to be confirmed.

[...]

The

University’s Information Governance Office (IGO) has now approved the

extended use of IMAP, and IT Services are currently security testing

Office 365 with IMAP and OAuth 2.0 (modern) authentication. Once this is

sufficiently tested it will be made available as quickly as possible.

 So it looks as if the Linux community may have forced a temporary reprieve, and maybe we Windows users of PMail will be able to get back in on their coat-tails.

best

David

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HTR posted Jun 10 '20 at 8:04 pm

I was unable to decipher the State.pmj file, so I've been using Pmail in full screen mode.  Then today, just for yucks, I clicked the restore button in the Pegasus window and guess what - the window restored to its proper smaller size.  So, everything is back the way it should be.

 Thanks for all the help. 

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lhhesscpa posted May 23 '20 at 3:15 am

The problem has mysteriously not occurred since I started this conversation. If it starts again I will definitely tyr your suggestion.

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Shades posted May 18 '20 at 2:09 pm

With an Address Book open, select (CTRL+A for all) the addresses you want (this caught me out at first)

AddressBook | Export

 either Tagged or Tab Delimited

the reverse is

AddressBook | Import 

 either Tagged or Tab Delimited

I find that Tab Delimited gives more scope to "play" YMMV


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Brian Fluet posted May 15 '20 at 9:50 pm

[quote user="c.haslam"]

Having thought further overnight, it appears that there is one case I did not test.

 There are two variables: 4.73 yes/no and Less secure access On/Off

I did not test  4.73 with Less secure access Off

[/quote]

I think it is a given that it won't work when the allow less secure apps option is off.   That has been known for awhile. 

The new twist is that it worked after updating Pmail.  I take this as a clue that points to an old version of OpenSSL as being a problem.

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LongTermUser posted May 18 '20 at 10:04 pm

Ha!

Okeydoke, that's fixed it.

I'd had a good look around and had found the advice on updating libeay32.dll and ssleay32.dll, but hadn't found any suggestion of there being a 'recent' update (i.e. in fact back in May 2018), and I didn't find .

Anyway, the "Always try the most recent version before asking the support" is a lesson learned. I suppose I've just gotten used to Pegasus working year in year out - and to having programs notifying me of yet another update every few days - so didn't think of this.

So, just 162 backlogged messages to sift through for actual content (and that's the main reason why I've stayed with Pegasus: being able to delete stuff on the server rather than after it has landed in my inbox).

Thanks again!

 

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davejohnson posted May 12 '20 at 9:53 am

Good morning all

 Version 4.3.639 on Win 10 Pro 64 bit build 1909

The pmail help file will not open on all the accounts I have set up. It works on some , but not all of them.

Looking at the forum, I see a suggestion use a PDF file of the manual. 

I can't spot it on the website.  Is it still available?

 

Edit: Just found a manual for version 4 so I'll have a look in that

 TIA 

Dave

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irelam posted May 24 '20 at 8:12 pm

My Notsplit utility will convert folders back to individual messages, including any attachments. Download it from http://community.pmail.com/files/folders/utils/entry50294.aspx. Let me know if you need any help.

Martin 

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LenL posted May 12 '20 at 6:10 am

Shut down Pegasus, used Notepad, success.  Problem solved, thanks.

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Steeley posted May 12 '20 at 11:36 am

[quote user="Joerg"]

We are also using option 2 and I don't know any other "default monitor" solutions. Other programs are starting within the main screen as soon as the second monitor has been removed. But don't know whether this is a Windows task or program task to discover available screen areas.

[/quote]

So far Pegasus is the only program I have that insists on opening in the absolute place where it last was located, even if that location doesn't exist any more (but obviously there are others out there). Everything else will open in a relative screen location. I've got a vague recollection there is (was?) a setting in one of the config files Dave mentioned years ago that switched opening from absolute to relative screen position -  that required a manual edit ("hack") - but if it wasn't obscure then, it is (to me) now. 

Possibly related is the fact that other windows (spell check, for example) pops up on the extreme left of my main monitor, in fact, half off the screen - I have to drag it back onto the screen to click "Start Check" - if I'm using two monitors in extended configuration and Pegasus is on the right (extended) monitor (move it back to the main monitor and it's fine). And, most notifications ("no waiting messages" message status if using selective mail download, for example) pop up in the main monitor regardless of where Pegasus main window is (however, if there are messages to list, that opens wherever the application window is located). 

Perhaps the best (easiest) solution is just to run Pegagus in the Main (default) monitor - relative/absolute screen locations were originally coded back before extended monitors were "popular", and moving Pegasus off onto the extended 2nd monitor really confuses it. 
   

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euler posted May 7 '20 at 4:45 pm

[quote user="Brian Fluet"]The options are to have a single multi-user installation of Pegasus Mail or two separate installations.  In either case the -ms command line option will allow multiple sessions to run.  The caveat is that you can't control which running instance gets invoked by Mailto: and Sendto:.
[/quote]

Well noted, Brian. As both are in care of  wsendto.exe maybe it could ask if two or more instances of Pegasus Mail is running at same time. Just my tuppence.

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Shades posted May 7 '20 at 3:42 pm

The advantage of Identities is most of the hard work (not that it is that hard) is only done once

I run 21 ID's across multiple ISP's, mail is filtered (AutoFilter) to a folder for that ID, any reply is sent from that ID (ID attached to folders), some times I "may" forget when starting a new mail to change to the correct ID, but that's user error (senior moments)

You can start Pegasus with the -ID switch, which sets the initial ID used

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Brian Fluet posted May 6 '20 at 9:39 pm

[quote user="battles"]I am thinking that there may be a flaw in Pegasus in that when there is no 'Default identity', the program will not go on to check any of the other identities. 
[/quote]

I don't believe that is the case although I don't have any installations that don't have a default identity.  I don't use the default identity though, always using the -id command line option to open as the specified identity.  Mail checks work as configured.  Are you using the -id command line option?  If not, when you started Pegasus Mail were you immediately setting the identity that you wanted to work as?  My thinking is that Pegasus Mail didn't have any instructions to follow for downloading mail if an identity wasn't set.

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[quote user="jpiquette"]

Brian,

I am running v. 4,72572. It may be that the later version includes the updated DLL's. And actually, verizon no longer offers email service. But when they dropped it, they transferred all the accounts to AOL, allowing those who moved over to retain their verizon addresses. It is quite possible AOL changed something, but they made no announcement.

 Jean

[/quote]

I supposed it would be 4.71 or 4.72. Version 4.73 introduce the most stable OpenSSL libraries, those I sent you. Maybe you should consider update to 4.73 that have many other improvements and a security fix.

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I figured out the problem: somehow the window had become too high to fit in the Pegasus "window". The bottom pane was hidden.

I have been able to reduce its height. Add Attachment now shows.

Perhaps Covid is getting to me!

 Thank you for the great support  over so many years!

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