The problem has mysteriously not occurred since I started this conversation. If it starts again I will definitely tyr your suggestion.

Brian you are a star! HEIRARCH.pm was read only.

All seems to be working properly now. Thank you very much

With an Address Book open, select (CTRL+A for all) the addresses you want (this caught me out at first)

AddressBook | Export

 either Tagged or Tab Delimited

the reverse is

AddressBook | Import 

 either Tagged or Tab Delimited

I find that Tab Delimited gives more scope to "play" YMMV

[quote user="c.haslam"]

Having thought further overnight, it appears that there is one case I did not test.

 There are two variables: 4.73 yes/no and Less secure access On/Off

I did not test  4.73 with Less secure access Off

[/quote]

I think it is a given that it won't work when the allow less secure apps option is off.   That has been known for awhile. 

The new twist is that it worked after updating Pmail.  I take this as a clue that points to an old version of OpenSSL as being a problem.

Ha!

Okeydoke, that's fixed it.

I'd had a good look around and had found the advice on updating libeay32.dll and ssleay32.dll, but hadn't found any suggestion of there being a 'recent' update (i.e. in fact back in May 2018), and I didn't find .

Anyway, the "Always try the most recent version before asking the support" is a lesson learned. I suppose I've just gotten used to Pegasus working year in year out - and to having programs notifying me of yet another update every few days - so didn't think of this.

So, just 162 backlogged messages to sift through for actual content (and that's the main reason why I've stayed with Pegasus: being able to delete stuff on the server rather than after it has landed in my inbox).

Thanks again!

Good morning all

 Version 4.3.639 on Win 10 Pro 64 bit build 1909

The pmail help file will not open on all the accounts I have set up. It works on some , but not all of them.

Looking at the forum, I see a suggestion use a PDF file of the manual. 

I can't spot it on the website.  Is it still available?

Edit: Just found a manual for version 4 so I'll have a look in that

 TIA 

Dave

My Notsplit utility will convert folders back to individual messages, including any attachments. Download it from http://community.pmail.com/files/folders/utils/entry50294.aspx. Let me know if you need any help.

Martin 

Shut down Pegasus, used Notepad, success.  Problem solved, thanks.

[quote user="Joerg"]

We are also using option 2 and I don't know any other "default monitor" solutions. Other programs are starting within the main screen as soon as the second monitor has been removed. But don't know whether this is a Windows task or program task to discover available screen areas.

[/quote]

So far Pegasus is the only program I have that insists on opening in the absolute place where it last was located, even if that location doesn't exist any more (but obviously there are others out there). Everything else will open in a relative screen location. I've got a vague recollection there is (was?) a setting in one of the config files Dave mentioned years ago that switched opening from absolute to relative screen position -  that required a manual edit ("hack") - but if it wasn't obscure then, it is (to me) now. 

Possibly related is the fact that other windows (spell check, for example) pops up on the extreme left of my main monitor, in fact, half off the screen - I have to drag it back onto the screen to click "Start Check" - if I'm using two monitors in extended configuration and Pegasus is on the right (extended) monitor (move it back to the main monitor and it's fine). And, most notifications ("no waiting messages" message status if using selective mail download, for example) pop up in the main monitor regardless of where Pegasus main window is (however, if there are messages to list, that opens wherever the application window is located). 

Perhaps the best (easiest) solution is just to run Pegagus in the Main (default) monitor - relative/absolute screen locations were originally coded back before extended monitors were "popular", and moving Pegasus off onto the extended 2nd monitor really confuses it. 
   

[quote user="Brian Fluet"]The options are to have a single multi-user installation of Pegasus Mail or two separate installations.  In either case the -ms command line option will allow multiple sessions to run.  The caveat is that you can't control which running instance gets invoked by Mailto: and Sendto:.
[/quote]

Well noted, Brian. As both are in care of  wsendto.exe maybe it could ask if two or more instances of Pegasus Mail is running at same time. Just my tuppence.

The advantage of Identities is most of the hard work (not that it is that hard) is only done once

I run 21 ID's across multiple ISP's, mail is filtered (AutoFilter) to a folder for that ID, any reply is sent from that ID (ID attached to folders), some times I "may" forget when starting a new mail to change to the correct ID, but that's user error (senior moments)

You can start Pegasus with the -ID switch, which sets the initial ID used

Thanks to you all.

Yes I agree diferential is the best option, I don't have the mirror option.

[quote user="battles"]I am thinking that there may be a flaw in Pegasus in that when there is no 'Default identity', the program will not go on to check any of the other identities. 
[/quote]

I don't believe that is the case although I don't have any installations that don't have a default identity.  I don't use the default identity though, always using the -id command line option to open as the specified identity.  Mail checks work as configured.  Are you using the -id command line option?  If not, when you started Pegasus Mail were you immediately setting the identity that you wanted to work as?  My thinking is that Pegasus Mail didn't have any instructions to follow for downloading mail if an identity wasn't set.

I was able to rebuild.

Thanks for checking! 

[quote user="jpiquette"]

Brian,

I am running v. 4,72572. It may be that the later version includes the updated DLL's. And actually, verizon no longer offers email service. But when they dropped it, they transferred all the accounts to AOL, allowing those who moved over to retain their verizon addresses. It is quite possible AOL changed something, but they made no announcement.

 Jean

[/quote]

I supposed it would be 4.71 or 4.72. Version 4.73 introduce the most stable OpenSSL libraries, those I sent you. Maybe you should consider update to 4.73 that have many other improvements and a security fix.

I figured out the problem: somehow the window had become too high to fit in the Pegasus "window". The bottom pane was hidden.

I have been able to reduce its height. Add Attachment now shows.

Perhaps Covid is getting to me!

 Thank you for the great support  over so many years!

Glad it worked Bill. Stay healthy and have a nice weekend.[:)]

Doesn't make a lot of sense, but if it works.....

[quote user="PaulW"]Probably the only way you have of sending the email while preserving the headers is to forward it as an attachment (3rd option on the forward window).[/quote]

Yes, and even in such cases spam detection might block outgoing messages like my provider's does (unless you get it out within the time slot before getting black listed), e.g.. In such cases - if not resorting to a "cloud service" - the next thing to try would be sending a packed version like in a ZIP archive (what my provider recently suggested).

NB: I was forwarding spam for proper investigation ...

Many thanks to you both for quick and to the point answers.

I might need help with:

""Then proceed to your folder tree view, right click to that folder name, click "Folder Information"  ""

I'll let you know.

I have down loaded the latest IER version.

Dennis