Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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jpiquette posted Nov 4 '18 at 9:58 pm

OK. I got it fixed. The message that could not be deleted was set to read only. Changed that and I was able to move the message. Then I followed your instructions on how to proceed once I had emptied the Main folder, and that all worked. So I am all set. Thanks again for all your help.

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philip e j jones posted Nov 7 '18 at 3:38 pm

Brian Fluet says 'As for disabling the "Apply filtering rules when previewing folders"

option, I repeat with emphasis that this only applies when previewing

the folder.  Messages will be processed through filters when the folder

is opened.'

Maybe we have 'folder' and 'tray' muddled.  I repeat with emphasis that I have no filters operating.

The New Mail 'tray' in the 'My Mailbox' folder (and the From/Subject/Date/Time etc headers of the emails in it, and the message content of the first email) is what I see when I start PMAIL when Preview mode under the folders tab is ticked.  I also see the other trays in My Mailbox, one of which can be the junk tray.   Unticking Preview mode is not a sticky command - it closes the message preview during the current session, but comes back re-ticked when I start PMAIL again later on. 

Anyway, having disabled the ' Apply fil...' box as described earlier, I have had no problem with the junk mail tray reappearing or having mail dumped into it for about two days.  I have just re-enebled it as a test, and immediately a new junk tray opend and 9 of the 36 emails in my New Mail tray were moved into it.

Since I now know how to resolve my problem, this is becoming an academic discussion.  Please go ahead without me as I may not respond further.

 Thanks,

Philip. 

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FJR posted Dec 6 '18 at 8:51 am

The cachefiles for IMAP-Inbox are corrupted. May be - as I understand your use of IMAP - because there are thousands of Mails in the Inbox or because Pegasus sometimes crashed or was stopped hard while writing cashfiles.

Right-klick the folder > Information on folder (translated - not shure about nomination of menue entry in english) and delete both cashfiles. To enshure cashfiles are deleted restart Pegasus. Check if Pegasus realy has deleted the cashfiles. I not (have the old size) come back to me.

If there are thousands of mails in, create a folder structure i.e. "Archives" and one folder per year. Move mails from Inbox to that folders. Inbox is your "working folder" and I think it should have as less mails as possible.

bye    Olaf

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breezes posted Nov 1 '18 at 3:54 pm

I've got it solved, with your help.  I believe the problem was in the password. Apparently I have trouble typing and spelling.

 

I had the settings pretty much as you suggested.  I have two comments on differences.  Port 587 will not work on my system.  It gives me an error message concerning SSL.  I'm using port 465.  In the bottom section, 2nd option, I enter only my user name, not the full email address.

 

I thank you very much for your help and guidance.

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sawbona posted Oct 31 '18 at 10:56 pm

Hello:

[quote user="bfluet"]I can't say for certain that the lack of a printer is the cause ...[/quote]

I found the problem.

Indeed, PMail looks for a printer and I use CUPS in my Devuan installation.

I had overlooked that (!) and was only looking at the System Messages window in PMail.

The problem was caused by my limiting the number of clients to 2 in the Advanced Server Settings CUPS configuration.

The printer is not shared so I guessed that 2 was enough.

I was not taking into account the concept of 'clients' in the context of a Linux OS.

The CUPS server reached the limit at the very start and thus did not give PMail a place.

W [31/Oct/2018:17:57:35 -0300] Max clients reached, holding new connections...

 Now everything seems to be OK (apparently).

Thanks you very much for your input.

Best,

S.

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David H. Lipman posted Nov 26 '19 at 1:53 pm

[quote user="flame"]

Hi All;

 Long time user here and never really had any issues until now

 I have been away from my PC for 2 weeks now (holiday) .  On my return this morning I noticed an email which appeared to come from my own email address.  the body indicated that my account had been hacked and as you would expect was looking for payment

 [/quote]

 

In respect to the email, it sounds like it was a blackmail scheme.

Please reference: 

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Thank you, Brian. By continuing to play around forwarding e-mail with graphic

attachments, varying the forwarding choices, following directions!, etc., I found the root of

my problem!!  Though it seems "unintuitive" to me, it's incredibly simple!

If I forward any message w/graphic(s) using the first forwarding option - "Edit or make changes to the messages before forwarding them" and I DON'T make any changes to the forwarded message - i.e., if I just leave the extra space above the forwarded text empty - the message is always duplicated in the message queue.

HOWEVER, if I do as the option instructs and write anything at all in the space above the forwarded text, the message - even with graphics - is not duplicated, appearing only once in the message queue as expected!

If I choose the second option to simply "bounce" the message, the message is NOT duplicated in the queue, either. I did not experiment with the third and fourth forwarding options as I would likely never use those.

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Brian Fluet posted Oct 17 '18 at 11:13 pm

Tools > IMAP Profiles... Edit the profile. 

The option to always connect on startup is in the Settings tab.

Thanks for acknowledging the bike.  I just finished three days of riding in the mountains.  Wish I could ride the twisties for a living.

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jdunham posted Oct 15 '18 at 6:27 am

No, my robocopy routine creates a new directory with the date in the name.  I have to remember to periodically delete some old Pegasus backups because my backup NAS isn't overly large and I back up other things there.

Now I have to admit to being stupid.  When this occurred the first thing I did was shut down Peg and restart - no joy.  Next I tried reindexing the addressbook - no joy.  At that point I started bugging this forum.  Bzzzzt!  Wrong answer!

It occurred to me this evening that I hadn't tried restarting Windoze.  Duh.  Not only did that get me a shiny, new update for MS Office, but it fixed the address book problem.

Since restarting Pegasus didn't help, but restarting Windoze did, I'm blaming Win 10 for this annoyance.  At least it's recorded here in case someone else runs into this problem.

Thank you for your patience.

 

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Brian Fluet posted Sep 29 '18 at 3:22 am

I don't do much with IMAP so am not sure I can help but it sounds like it might be helpful for you to be able to determine whether a folder is local.  To do this, right click on the folder name then select "Folder information".

If you find a local folder you will see a filename in the form of FOLXXXX.PMM.  If it is a folder that you are trying to remove you can remove the associated files files from the home mailbox directory.  They will be the referenced .PMM file and an associated PMI file.  With Pegasus Mail closed, use a file explorer to move them out of the mailbox directory.

Another thought is that the folder won't delete because it's not empty.  I don't know if this thought has any merit in the IMAP world; I just throwing it out there.

One other thing that might be worth a try is to rebuild the HIERARCH.PM file which is where the folder list is stored.  This will clear the folder list of any invalid entries but won't help if the folder physically exists.  WARNING: You will lose all folder structure if you do this but can undo the process if you have a copy to revert back to.  If you choose to pursue this, with Pegasus Mail closed, change the name of the HIERARCH.PM file to something like HIERARCH_PM.SAVED, start Pegasus Mail.  A new HIERARCH.PM file will be created automatically. 

To undo, replace the new HIERARCH.PM with the original renamed one (Pegasus Mail must be closed).

 

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Problem solved! [:D] I searched around the forum, I found some suggestions about similar "Copy to Self" issues. Once again, Brian Fluet to my rescue. (Thank you, Brian!) My solution was simply to go to "Manage autofilter folders" where I found a strange incomplete entry which I deleted, and shazam! Now Pegasus is once again giving me the choice of copy-to-self folder before sending! I don't really understand what happened, but everything's working fine again, so I'm not going to fret about it!

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Brian Fluet posted Sep 22 '18 at 9:46 pm

I'm in the western part of North Carolina which came through Hurricane Florence pretty unscathed.  She was a tropical depression by the time she got here so only minor flooding and wind damage in this area.  Nothing that affected me.  The eastern part of the state is suffering with severe flooding though.  Thanks for asking!

As for screen resolution, it can be a major problem and the only options are lowering the resolution or using some sort of magnification.  My default resolution is 1920x1080 but but Pegasus Mail was just about unusable so I lowered it to 1600x900.  That has worked just fine other than Win10 routinely asking if I want it to fix my blurry apps (I haven't seen a blurry one yet).

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Brian Fluet posted Sep 20 '18 at 5:49 pm

Go to www.pmail.com and download the English v4.73.

The only thing unique about Pegasus Mail running on Win10 is that it will not work if installed inside of either of the \Program Files directories.  This is due to the built-in file protections of Win10 that prevent modification of files inside of the \Program Files directories.

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Brian Fluet posted Sep 20 '18 at 5:43 pm

If you wanted to direct all .ru messages to the spam folder you could create new mail expression filter (when folder is opened) that checks the From header for .ru and moves those messages to spam.

The expression would be some variation of

From:*.ru>

depending on what the From header looks like.


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With Pegasus Mail closed, use a file explorer to navigate to your home mailbox directory then look for a file with a .PMO extension.  These are auto-saved, draft, or stationary messages.  Move it out of the directory for future deletion once the problem is solved. There may be a corresponding .PNX file if an RTF version was saved.  Remove it as well.  

In the event you have multiple .PMO files and know some are stationary that you wish to keep you can open them with a text editor.  The content should be enough to tell you what they are but if not, look at the SY: entry.  SY:1 indicates stationary.

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