This is a new one to me so are a few thoughts... 

Has the PC been rebooted (cold boot) since the upgrade was done?

Are you able to browse directories with the system file explorer?

Might the attachment file browser be hanging due to an external drive or mapped drive that is not accessible?

Open a copy of the PMAIL.INI and do a search for all instances of "Favourite directory" to see if the path associated with each one is valid.

Hi Brian,

       I have done several re-boots, it makes no difference.  I am running Windows 10.0.17134.  I running off a solid state hard drive with a conventional hard drice (d:0 for my data etc.

DT-C.

I thought it would be best for me to note that the latest IERenderer versions ( now v2.6.1 )  have been handling the emails properly.

Thank you Michael and Martin.

I see this occasionally on Windows 7 as well. The same error message is shown, and the settings are hosed. It used to regularly happen to one account, but I have seen it on several. Completely random and have never been able to determine the cause.

[quote user="Euler GERMAN"]

My filetype.pm control file has two PDF related entries in the following order:

Adobe-PDF,0,X,0,.PDF
Adobe-PDF,S,0,\037PDF\045
 

It seems to me it uses preferentially the "Attachment type" rather than extension to choose which application to call.[/quote]

Thank you. I've added these two to my filetype.pm 

[quote user="Euler GERMAN"]

Strangely, my mime-map.pm file has only a single line "Text/HTML = HTML-text" (no quotes). I'm assuming it has little or no-effect on how Pmail handles attachments. BTW, this is the same file I have under my \Programs\RESOURCE directory.

Anyway, I remember of recipients complaining about attachments sent by me were found corrupt after being processed by Pmail. This happened a long time ago and I don't remember which measures taken corrected the problem. My guess is that telling Pmail to behave by the "Attachment type" instead of file extension is a good guess. As an example, I remember plain-text attachments being added to the message body instead of attached as a file. I used a trick (can't remember who whispered it to me) to make Pmail treat plain-text as binary by adding the line below to filetype.pm:

[code];Text,0,X,0,.TXT
binary,0,R,0,\\032,R,0,\\013\\010,R,0,e,R,0,E,R,0,t,R,0,T,R,0,n,R,0,N,R,0,r,R,0,R,R,0,i,R,0,I,R,0,o,R,0,O,R,0,a,R,0,A,R,0,s,R,0,S,R,0,d,R,0,D,R,0,h,R,0,H,R,0,l,R,0,L,R,0,c,R,0,C,R,0,f,R,0,F,R,0,p,R,0,P,R,0,u,R,0,U,R,0,m,R,0,M
[/code]

Notice that the original "Text" is commented.

Lastly, anyone can get a copy of my current filtype.pm control file for the next 7 days. I'm not saying it is perfect, but it plays well here without hiccups AFAIK.

[/quote]

I've added this too.

I'll start sending PDFs again by right clicking the file to send to Pegasus and see if I get any more complaints of not being able to read PDF attachments.

So far it looks good. Pegasus is now saying that my attachment is a PDF, unlike before. However it still wants to use encoding. I'll let Pegasus do that for now.

NICE! 

Thank you Martin!

[quote user="Brian Fluet"]Han's Guide to Filenames and Extensions is not available [/quote]

But now it is
  

[quote user="Brian Fluet"]Would love to see the Guide be made available in the downloads section of this site. [/quote]

Good idea!

Pmail Ninja 

--
"Please ring, if an answer is required"
"Please knock, if an answer is not required"
[Winnie the Pooh, Chapter 4]
 

[quote user="Brian Fluet"][quote user="Joerg"] But what about your streetworkers using their iPhones to connect to Mercury via IMAP? They should use also alternative mail clients other than Pmail, isn't it? [/quote]

None of them have complained but they're rarely in the office using Pegasus Mail.  You have me curious though.  I'll check it out.[/quote]

Joerg,

I had the opportunity to talk about this issue with on of my guys this morning.  He acknowledged the problem you describe but just lives with it.  FWIW, iDevices don't copyself, they BCC yourself by default (can be turned off).  That's mute though because the end result is the same in the Pegasus Mail folder lists.  The extra step of moving the BCC copy from new mail to a folder is a PITA I wasn't aware of.

[quote user="tomdriver"]P. S.  I use POP(3) for downloading.[/quote]

Did you try selective download to find out what Pegasus Mail is seeing? What kind of folder structure is maintained on GMail's server? Are there any messages flagged as read and are the 200 part of what you see? Since we cannot duplicate what you see you need to do some trial and error to figure out the issue yourself, I'm afraid.

Thank you! The first number was -980 (or similar)!

I didn't know drag-n-drop worked.  Nice surprise. Thanks!

I can't find a way to move a record.

No reindex was needed in my tests (drag, drop, delete original).

Just in case you need a sample of what might have happened: This is what just these days.

Summary

• We have identified several campaigns of

  credentials phishing, likely operated by the same attackers, targeting

  hundreds of individuals spread across the Middle East and North Africa.

• In one campaign, the attackers were particularly going after

  accounts on popular self-described “secure email” services, such as Tutanota and ProtonMail.

• In another campaign, the attackers have been targeting hundreds of

  Google and Yahoo accounts, successfully bypassing common forms of

  two-factor authentication.

yes, that was my first thought so I re-downloaded it in vein. But, some time later I tried again using another windows account. Then the horse with wings icon appeared and the update ran!
Thank you all for the support.

Thank you so much...it is appreciated  :)

I went to the backups and found:

PMAIL\ADMIN\ADDRESS0200.PM!

   "    "     "         ADDRESS0200.PMR

And 5 sets of different FOLO3DC3.PMI and PMM files

This is my last backup on 10/21/2018 before my computer got DOA and had the reformat done at Best Buy "Geek Squad". Thanks a lot for all your time and trouble.

Will any of this work to restore Pegasus?

I think I've been overlooked in this thread, it seems to have died without resolution. Not being ungrateful, just curious....  Thanks.

That worked quite well.

I did two sets. One for the messages in the main folder and one for those in the Copies to Self folder. Everything is now as it should be.

  Thanks!

Here's a tip that might help for some users:

I've been working on this problem for an elderly relative with poor vision, who has used pmail happily for many years and doesn't want to learn a new e-mail program, but struggles with the small fonts on a large monitor.

Hopefully Pegasus Mail version 5 will replace hard-coded bitmapped font sizes with scaleable fonts. In the meantime, if you want to change the display DPI for Pegasus Mail but not for other apps or system displays, you *can* do that in Linux (running pmail in wine) but not, so far as i know, in Windows.

In Linux, run the wine configuration tool from the application menu or by executing "winecfg" from a command line. You can go directly to the "graphics" tap, and set the emulated DPI for all applications run in wine, including pmail (e.g. changing from 96 to 144 dpi in winecfg will make all the hardcoded fonts in pmail and all other wine applications 50% larger) . Thta may be easiest of pmail is the only application you run in wine.

If you use other applications in wine, you can set the emulated DPI specifically for pmail by going to the "applications" tab in winecfg and clicking on "add application". The  set the graphics emulated DPI for pmail only.

Of course you can change the screen resolation in Windows to make pmail more accessible to a user with poor vision. But so far as I can tell, you can't do that just for one application the way you can with an application runing in wine on Linux.

 A user with poor vision may not want to switch to Linux and learn a new OS, but it is a possibility to consider if pmail is a priority.

Thanks Brian! I tried that, rebooted, and it seems to have worked! I just opened 3 PDF's lickety split!

Yay! 

Will post again if it changes, but that seems to have solved it!  

UPDATE 12-19-18: Oops, I spoke prematurely. It just did it again. It may have loaded fast on a couple of documents that were only 1 page each.

But that may tell us something. It's like it's not saving them correctly during the download. Hmmm...

Is there a setting for that? 

[quote user="aderoy"]

You can create a search by date across all folders.

Menu Edit | Find Text | Message Age

 This will then create a folder with links to all the messages. If you have the option  set to deleting Link from from a Link folder also deletes original you should be able to do as you wish

Menu Tools | Options | Incoming mail | Folder behaviours  last two check boxes.

[/quote]

Thanks a lot! Worked like a charm!

That worked. Thank you!