Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Thanks Brian.

I am very pleased to say that I now have my data back, at least for my user, "kenneth" in the I:\PMAIL directory.

I copied the contents (files only) from the backup of two nights ago, and then the contents of the "kenneth" directory, and Pegasus started normally. So it must have been some sort of corruption of the file contents of I:\PMAIL and/or I:\PMAIL\kenneth. And it seems that Pegasus behaves better if a backup is not copied to a new directory, but rather into a directory in an identical location to the original, after renaming the original. This relates to your earlier comment.

Now I have carefully to examine the most recent version of the "kenneth" directory mail message and folder files collected today and hopefully restore them by copying them into the now usable "kenneth" directory.

I shall use your helpful comments in your recent post to help me to do that.

So thanks for your help.

Kenneth Spencer

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Hi Michael,

  Just to let you know I have downloaded this document set already.  The format is extremely complex, and I really don't think I can cope with fathoming out what Microsoft is trying to achieve. I have obtained the pointers to the various sections of a DOCX file and I know the headers for PDF and ZIP files, as well as standard *.doc files. So I will try an experimental version of Mapipm to extract these files programatically.

I have located the blocks that contain the email message header lines and body content as well, so I may be able to re-constitute the original email message, or close to it.

That being said this will likely take some time.

 Martin

 

If that works to satisfactions I will then work on other filetypes like *.XLS etc

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irelam posted Apr 3 '18 at 7:27 pm

Noticeboards are a really useful feature in a shared network environment. In my case, before I retired, in my office environment, a user could get a mail from an external company, and a copy of that message would be put in the relevant folder (eg;Company name) for everyone authorised to see the message, and act on it. Where it differs from regular folders is that the feature requires that permissions be set up by the administrator for people (P.M userid) to be able to access a particular folder structure for read and/or write access. This allows for temporary access to others while a person is absent from work due to illness or vacation etc.

It is the same kind of thing as OS file access control on a network drive. The only real difference IMHO is that granting and removing access is a simple text file rather than the insanely complex system dreamed up by Microsoft.

For single users like myself at present it becomes a simple filing system to access messages quickly.  The only real difference between regular messages and noticeboard messages is that for noticeboards the messages remain individually kept as *.CNB rather than *.CNM in a folder. This is just like viewing messages in a NewMail display.   No compressing/indexing folders is ever required.

All that being said, I have not tested it out in Windows 10 32/64 bit modes.

Let me know if I can be of any help.

 Martin

 

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c.haslam posted Apr 5 '18 at 8:51 pm

Thanks for the suggestion.

Somehow (magically?) the contents now show, and can be edited! (I changed nothing.)

 I only posted on the forum the second time contents was not visible, several reboots after the first occurrence, Go figure!

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Brian Fluet posted Apr 4 '18 at 2:57 pm

That .PMM file is a folder file.  You indicated earlier that you found message files (.CNM) there as well.  The existence of both makes me wonder if it's a mailbox directory.  What does your Help > About Pegasus Mail > Info show for paths to the home and new mailbox?

Might D:\PMAIL CURRENT be an added mailbox to your folder list that you are filtering to?

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Brian Fluet posted Apr 1 '18 at 2:50 am

Martin,

When did this start for you?  Are freezes occurring at the same time as the temporary hangs just worse?

I updated my Win10 machine just prior to seeing your post so am curious if it is this update that has caused the issue.  I'll certainly post again if my hangs are worse.

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ros_b posted Mar 24 '18 at 9:58 am

Thanks Brian. As with most computer issues, a reboot seems to have done the trick. But I'll keep your advice in the back pocket for the next time this happens!

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Brian Fluet posted Jul 3 '18 at 8:29 pm

Unfortunately not in headers, only in the body (as noted previously in this discussion).  The headers use fixed fonts hardcoded in the program.  Fixed fonts are also used in a number of other places (configuration windows come immediately to mind). 

Workarounds to the small fixed font size on hi-res monitors are to increase screen resolution or use a magnifier app.


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FJR posted Mar 14 '18 at 3:55 pm

You configured (or it's default) Pegasus to apply timezone correction to the maillist so that Pegasus shows all mails with date converted to your timezone. Hmm - translated directly from german Pegasus if a message marked in mailölist:

Message - > [x] Apply timezone corretion

If you open the mail or print it, Pegasus shows the real date-header (with local time of the sender), but that should be "March 14, 2018, 03:44 +0400"

bye    Olaf

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Hi,

Thank you again for any tips on this issue.

Yes, multi identities for diff work environments, have been for years

but I will DoubleCheck  ALL to make sure Box is checked on all.

Yes, I understand your suggestions/directions.  Will follow up later to

see if adjustments correct issues.

This forum and its members are Fantastic, thanks again.

StringBender

===================================

 

 

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FJR posted Mar 12 '18 at 10:24 am

Hi Brian,

[quote]Strange stuff always happens when you clone a drive! I did just that the other day and the font size in Pegasus Mail shrank.[/quote]

On cloning a drive? Strange ... I assume, Windows changed its resolution!

[quote]How do I get it back to where it was? Or even better, how do I choose an optimal font size for my monitor and display? [/quote]

If Windows has changed the resolution, you have to change the size of fonts in Pegasus. You have a blue "f" in the iconlist. Click there and change the size of the fonts. To see the result correctly, close once the subwindow for "folderadministration" (sorry - directly translated from german) and reopen it.

bye   Olaf

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Brian Fluet posted Mar 9 '18 at 9:44 pm

If you copied files any configuration files from the old install they likely contain invalid paths unless the original install and the new install have identical paths.  The prompt for a user is common when Pegasus Mail is confused by an invalid path somewhere.  Adding to that is the concern over whether both installs are as single-user, multi-user, or one of each.

If your old install was not in a Program Files directory then post back because that move is pretty straightforward.  If it was, your best option (only reliable option IMHO) is to do a clean install to C:\PMAIL, configure it just enough to get a mailbox directory created, and then copy ONLY data files from the old install using the whitepaper as a guide. 

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[quote user="PaulW"][quote user="Sheepdog"]

And then there's the fundamental question of How Bcc Works. I believe that the underlying mechanism is that you ALWAYS send the email to your mail server with the whole list of intended recipients attached. This saves you sending the message 5 times if you have 5 people Bcc'd. It is a concession to efficiency. If some mail-servers are not set up to do what I think everyone would expect, then I would call that a badly managed mail-server.

[/quote]

I believe Pegasus Mail sends two mails if you have BCC recipient(s) - one with just the TO & CC addresses, and the other with BCC addresses.[/quote]

Correct, unless you have Suppress BCC field listings in outgoing mail checked. If so, all you have in the headers is BCC: (Suppressed).

, .


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FJR posted Mar 6 '18 at 9:40 am

Hi Paul,

can't you start it or does Pegasus not completely open?

In last case I assume you sent a big attachment and/or many recipients. Pegasus freezes, because it takes a while to generate the outgoing mails and send it to mail provider. Seems Pegasus didn't finish sending and on start tries to send again.

Have a look at your mailbox directory, find any file with extension PMX or PMW and perhaps a file PNX with same filename. Move them on closed Pegasus to another directory, then start Pegasus.

If this works, problem solved. I'm not shure if mail was realy sent by Pegasus - perhaps ask the receipient?!

bye    Olaf

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sceneryguru posted Mar 12 '18 at 1:49 pm

Just a quick update... my suspicions were correct in that my inability to send mail was a direct result of issues at AOL / Verizon. At this point things appear to be OK with an occasional hiccup.

 

Thanks

 

Tom G, Sr. 

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HolyHarp posted Jan 4 '19 at 2:53 am

Han van den Bogaerde's site has excellent resources for Pegasus. There are a couple other abbreviated lists of Pegasus keyboard short cuts:

 http://short-keys.blogspot.com/2012/05/pegasus-mail-44-keyboard-shortcuts.html

And another abbreviated one here:

https://jr.co.il/training/pegasus-mail-keyboard-shortcuts.htm

I think Han's is the best.  http://www.vandenbogaerde.net/pegasusmail/pk_frame.html

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