Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

78
11
Oskar posted Jan 29 at 4:12 pm

Pegasus generally works fine for most messages. But some messages, typically from institutions, start off with pages of text relating to formatting such as margins, fonts, etc. After scrolling down I eventually find the message. I just updated to version 4.8 but find the same problem. This is on my desktop computer which is running Windows 7. If I view the same message on my laptop which runs Windows 10 but Pegasus is set up the same way, the problem disappears. How can I get rid of the garbage with these emails?


recent by Brian Fluet  ·  Feb 2 at 3:57 pm
21
1

I receive emails ok but get this message when I send:
11:22:09.863: >> 550 5.1.0 sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500


This problem started late last year.


My setup looks fine.
I talked to Spectrum Support and since I can send and receive email via spectrum webmail they say its pmail problem.
The header looks like this:


X-cs: R
X-CS-Version: 1.0
From: Self tjennin2@rochester.rr.com
X-RS-ID: <Default>
X-RS-Flags: 0,0,1,1,0,0,0
X-RS-Sigset: 0
To: bb12_22@yahoo.com
Subject: Test
MIME-Version: 1.0
Content-type: text/plain; charset=ISO-8859-1
Content-transfer-encoding: 8BIT
Date: Wed, 31 Jan 2024 11:23:46 -0500


I downloaded the latest version of PMail.
Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2022, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.


WinPMail version: Version 4.80.1028, Jan 16 2022, build ID 1028
Language resources: Standard UK English resources (EN,0,LL)
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: Single-user mode, 0
Windows version: 6.2
Windows flag word: 0
WINPMAIL.EXE directory: C:\Pmail\Programs
Home mailbox location: C:\PMAIL\MAIL
New mailbox location: C:\PMAIL\MAIL
TMP environment variable: C:\Users\Thomas\AppData\Local\Temp
TEMP environment variable: C:\Users\Thomas\AppData\Local\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled


  • WINSOCK version: WinSock 2.0
  • WINSOCK path: WSOCK32.DLLCommandline: -roam -AActive -Z options: 32768PMR variable: (None)PML variable: (None)MAI variable: (None)NB variable: (None)Autofiltering folders: 1 (1 active, 0 inactive)Last new mail count: 325Message size soft limit: 0 bytesMessage size hard limit: 0 bytesAttachment size soft limit: 0 bytesAttachment size hard limit: 0 bytes

Any suggestions as to a solution of this problem?


Thanks,


Tom Jennings


recent by Brian Fluet  ·  Jan 31 at 11:05 pm
46
4
Invictus posted Jan 30 at 7:51 am

Hello - I have a number of users with a huge amount of folders.
There is a problem with a few...I can use mbxmaint to repair but I'd really like to be able to quickly see what the 'long name' of the folder is cross referencing with it's 'filename'....so I need to be able to identify FOL02D7F.PMM for example in Pegasus without going through each folder & checking 'Folder info'
I'm sure I'm missing something simple!
Cheers
G


recent by Invictus  ·  Jan 30 at 6:06 pm
43
3

Hi all,
I have a issue with IERenderer (even as of current 2.7.1.5):
when pasting formatted text (maybe a headline from a PDF or something similiar), an additional NEWLINE is added to the pasted text:


hello world.


hello PASTED CONTENT
world.


"Paste special..." with unformatted text works fine.


any clues?


TIA
Marc


hard to find the right category for IERenderer.
Hopefully I'm not totally wrong here ;-)


PMAIL 4.80de / IERenderer 2.7.1.5 / W10 21H2 ENT LTSC


40
5
0MrSkeezix143 posted Jan 22 at 5:41 pm

As I had mentioned to a plea for help by a possible remote access, i was asked:


What is your domain for account? After the @ since it list different info for various domains.


ANSWER


TWC.com and any domain ending in .rr.com not covered above


Incoming Email Server: mail.twc.com
Outgoing Email Server: mail.twc.com

I tried but not kicking in and asking if somebody would check my settings


recent by msetzerii  ·  Jan 23 at 3:46 pm
27
1
0MrSkeezix143 posted Jan 20 at 7:22 pm

Sorry folks but I continue to be most certainly NOT the sharpest tool in the shed as I keep trying to get the mail program back. i have all suggestions given but so confused you would not believe. I even tried to contact Spectrum for proper pop3 credentials and they tried to push the IMAP on to and saying they're getting away from POP3.....I have so many settings pushed into trying that I'm wondering if I'll evenmake it further into my 80s


I'm now requesting that maybe an honorable, respectable person or moderator can remote access my computer and straighten all my settings out so I can get back to normal instead of using the Spectrum webmail and going back and forth. i am so confused and i have no friends around me using Pegasus. I don't want to change as I always liked this program. so are there any takers? I want to stop bothering you folks that have been good to me but I'm lost


recent by msetzerii  ·  Jan 20 at 11:32 pm
87
8

Hi, all!


From this morning, display font in message composing is not working properly. Spacing between letters and between words is inconsistent, and spacing for the beginning of the line changes while typing new words.


There is also a smaller problem with line spacing : the blinking caret is shifted up and the next line overlaps the bottom of the previous one.


I changed font from the toolbar as well as the default, no improvement. In "To:" or "Subject" it works well, even if according to the .INI file, it should use the same font as in the body


I'm working on Windows 11.


I also tried to :


  • reboot the PC and install the latest system updates

  • force PM compatibility mode to Windows XP,

  • force my dual-screen display scale to 100% for both

  • Install a fresh copy of PM in another folder and check the editor


with no luck.


Am I the only one to experience this problem?


recent by Michael  ·  Jan 19 at 12:20 pm
38
1
0MrSkeezix143 posted Jan 13 at 8:39 pm

I have somewhat an unorthodox question directed to Brian Fluet and wondered if he could contact me privately. No offense to anyone else but if I remember he also has Spectrum and I have questions regarding their specifications for set up as what they are suggesting as far as any credentials do not seem to be working. I would like to ask other questions


Thank you friends


recent by Brian Fluet  ·  Jan 13 at 11:03 pm
38
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0MrSkeezix143 posted Jan 12 at 3:58 pm

Sorry to keep bothering people with problems but I guess things are difficult to understand the older I,m getting but recently I seem to be receiving messages okay but when sending it says message has failed and get the following:
10:39:57.339: >> 250-8BITMIME
10:39:57.339: >> 250-STARTTLS
10:39:57.339: >> 250 OK
10:39:57.343: << STARTTLS
10:39:57.414: >> 220 2.0.0 Ready to start TLS
10:39:58.612: [] SSL/TLS session established
10:39:58.612: [
] ECDHE-RSA-AES256-GCM-SHA384, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(256), Mac=AEAD
10:39:58.612: [*] Peer's certificate name is '/C=US/ST=Missouri/L=St. Louis/O=Charter Communications Operating, LLC/CN=mail.twc.com'.
10:39:58.613: << EHLO [192.168.0.188]
10:39:58.684: >> 250-p-impout007.msg.pkvw.co.charter.net hello [67.255.84.24], pleased to meet you
10:39:58.684: >> 250-AUTH LOGIN PLAIN
10:39:58.684: >> 250-SIZE 30000000
10:39:58.684: >> 250-ENHANCEDSTATUSCODES
10:39:58.684: >> 250-8BITMIME
10:39:58.684: >> 250 OK
10:39:58.684: << AUTH LOGIN
10:39:58.745: >> 334 VXNlcm5hbWU6
10:39:58.745: << ZHNnaWxsQHJvYWRydW5uZXIuY29t
10:39:58.812: >> 334 UGFzc3dvcmQ6
10:39:58.812: << MTlDTE1BNjA=
10:39:58.886: >> 535 5.7.0 ...authentication rejected


I've called a couple of people to see if msg is received and they seemed to have received ok so I'm wondering what gives. I find myself going to the Spectrum webmail in order to send


[2] Also on another matter I was asked if my renderer had latest version.....where do i go to check this?


[3] also I still want to raise my default print when reading and/or composing messages as my sight not that great and everything is so small to read.....never seemed that way before.


As mentioned before, i hate to bother people but I'd like to square these away


recent by Brian Fluet  ·  Jan 12 at 6:34 pm
83
9
sjmullock posted Dec 21 '23 at 10:35 am

I have used Pegasus for many years and am now on 4.63. Once a year I make use of the mail merge facility to send Christmas cards to our clients. I went to a lot of trouble to keep the graphic small so as not to irritate anyone and feedback has been very positive.


We also personalise them with a brief message, stored with the address and name in the merge data file. In past years the messages have all bee in English, but this year a colleague thought it would be extra friendly to provide Chinese and Korean script.


I know I can send Chinese script successfully, I have chosen to use UTF-8 as the default for all my mail.


I also know that the data file successfully contains the Chinese characters, encoded UTF-8.


Sadly the merge fails, the Chinese script is garbled. So I suspect that the code which reads the merge data file assumes ANSI and cannot cope with anything else. I cannot find any guidance on the subject in the help file.


Two questions:


  1. Is it possible to use a non-ANSI data file, i.e. is further experimentation futile ?

  2. What encoding will work, or how do I flag the presence of wide character data to the process which reads the merge data?


I guess an answer would require someone to know the OS command used to read strings in from the data file. To keep the answer short and not too onerous, just knowing the function used might allow me to figure it out.


Many thanks to anyone who can throw light on it.


recent by Michael  ·  Jan 8 at 10:46 am
46
6

Hi


I've been using Pegasus for about 30 years, and have a number of problems which I've not been able to solve. So I joined the community in the hope that I could resolve them. One at a time, this is the first.


If I open a new email ("N", say) received into my "New mail" folder, then press F6 and click into another folder (eg "Copies to self"smile then click back to my "New mail" folder, N is no longer present. I f press F6 and return to the window having N open, then close that window, I have lost N forever: it is no longer in my "New mail" folder, nor my "Deleted messages" folder, nor anywhere else I can see. It appears to have has entirely disappeared without my wanting it to, simply because whilst it was open I clicked into another folder before returning and closing N.


This has caused considerable difficulties in the past, losing important emails. It is a reliably reproducible behaviour.


Do you know what the cause is, and a solution?


This has been a persistent and mysterious problem for years, and remains a problem for me in v4.80.1028, Jan 16 2022, build ID 1028, under Windows 7.


recent by Brian Fluet  ·  Jan 6 at 7:34 pm
59
5

Wishing everyone A very Happy New Year and Best wishes for 2024. i want to thank everyone for all the help given in 2023 to this old rookie.


Still having problems with reading some of my mail most of which is readable but there are some messages received that when trying to open just hangs for 3-4 seconds and then reverts to my desktop unable to read.The only way any of those messages can be read is to hit the reply button (even though there is no intention to actually reply). As I had mentioned in a previous post I had a problem with the computer but i never had to start over in installing as--- Pegasus and other programs were backed up..I don't what I should do in solving this problem.


Another question I have is how can I change the font/print in the entire program to read much better both in reading and composing as the ole eyesight is not what it use to be. The current print is very small and I'd like to raise it a litter better


As usual thank yo in advance


recent by Brian Fluet  ·  Jan 3 at 3:04 am
60
3
david.maxwell posted Dec 22 '23 at 6:12 pm

I freely agree that I have no idea what I am doing. My computer died. It had pmail installed on the hard drive,(which was actually a secondary drive, the C: drive being an SSD.) I got a new desktop, and installed the old hard drive in it, (again, as a secondary drive). I was gratified to find that running pmail from the transplanted H/D seems to work entirely satisfactorily except that it boots into a screen asking for my username. I have tried entering every possible combination of my first name, "Admin", my wife's name, the name of my old computer, (Dell), and "User", with and without caps and small letters, to no avail. Everything gives a message, "The user you are attempting to 'become' does not exist on the system."
I have multiple backups of the program to which I can revert if necessary. Would it work to install a new installation of pmail from scratch, and then copy over, for example, the MAIL folder from the old installation? Or is there some simple way of finding the username?


36
1
0MrSkeezix143 posted Dec 19 '23 at 11:25 pm

I have a strange problem
Recently had a computer problem and had to have the HD wiped clean and had to re-install Windows 10.


I eventually got all my passwords & bookmarks back


Whenever I check my mail most of the messages received I'm able to read but some messages are received but I cannot open. When I need to reply to the message I couldn't open, it appears so I'm able to see & read what was originally sent. I have been doing this just to read what I had missed


Originally when i try to open after a few seconds (it will try to open) it goes out and returns to the desktop. anyone have this problem? Is there any solution for me on what to do to solve?


recent by Michael  ·  Dec 20 '23 at 1:21 pm
80
6
ilc posted Dec 13 '23 at 4:20 am

Windows security quarantined a mail folder thinking it had detected a Trojan. Looking at HIERARCH.PM it looks like my Spamhalter folder. I don't know exactly which message it is though.


Am I right in thinking that it's safe to restore the spamhalter PMM file, (because it's a false positive, or encoded as an attachment and non-executable), or should I just delete the whole thing?


Thanks, Ian.


66
1
breezes posted Dec 13 '23 at 9:46 pm

I've been running Pegasus 4.73.639 for a number of years, a long time. I didn't realize there was an upgrade available. Now that I'm aware of the upgrade I'm, of course, considering the idea.
My question is the process.


Pegasus is located in C:/PMAIL. Do I simply drop the download, Pegasus 4.81Beta, into that location? What is the correct process? How would I activate the download? I've found instructions for a new install, but nothing specific for the upgrade. What files would I be wise to backup prior to the upgrade?


28
2
breezes posted Dec 13 '23 at 7:36 pm

My ISP, Comcast, bless it's pointed little head, made me change my access password. I am now unable to download my mail through Pegasus. I receive the following error message:


11:28:16.297: --- 13 Dec 2023, 11:28:16.297 ---
11:28:16.297: Connect to 'mail.comcast.net', timeout 90 seconds.
11:28:17.411: [] SSL/TLS session established
11:28:17.411: [
] ECDHE-RSA-AES256-GCM-SHA384, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(256), Mac=AEAD
11:28:17.411: [*] Peer's certificate name is '/C=US/ST=Pennsylvania/O=Comcast Corporation/CN=imap.email.comcast.net'.
11:28:17.411: >> +OK Dovecot ready.
11:28:17.411: << USER 4breezes
11:28:17.431: >> +OK
<< 0020 PASS XXXXXXXXXXXXX
11:28:17.571: >> -ERR [AUTH] Authentication failed.


This problem is using my primary system, my old desktop. I can still download email going directly to Comcast, but I want to convenience of Pegasus.


How do I correct this problem? How do I input the new Comcast password to Pegasus?


recent by breezes  ·  Dec 13 '23 at 8:56 pm
41
2

Hi, all.


I'm running Pegasus Mail 4.8 on a new Windows 11 laptop, having installed it a day or so ago.


Today I'm finding that fairly recent mail with attachments -- all of which I've read and filed away -- keeps being reloaded in the "New mail" folder. The attachments have been stripped off, and the message reads:


This message contains binary or non-textual data that cannot be previewed within Pegasus Mail.
Filename: ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ
You can work with this file in the message reader's 'Attachments' page.

I can mark them as read, but I cannot delete them or move them elsewhere.


I've checked the internet settings for each of my identities; none of them are set to download messages automatically.


Any solutions? Suggestions will be gratefully received!


Mike


recent by mike192  ·  Dec 8 '23 at 5:12 am
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