The new mail folder may be open off screen or behind another folder.  To check that go to the "Window" pull-down menu and look at the list of open folders in the bottom section.  If the new mail folder is listed select either Tile or Cascade to bring all open windows into view.  You will then need to reposition and resize them.

As for the buttons not working, what indicator do you have that they are not working?  Obviously the Open/rescan button won't appear to do anything without the new mail folder being visible.  Newly downloaded messages won't be visible either.  This should not affect sending though.  Details of what you are experiencing would be helpful.

Haven't seen anything since so as usual, Pegasus rocks. Might be time for another contribution, think it's two years since I donated last :).

Will look at the MiniDump next time I have problems (promises, promises). Always nice to know exactly what is going on. Might even have figured out it was Windows and something odd network-wise faster...

Thanks for your help. One of the good things using "old" (I mean tried and tested :) ) software, people know something and there are no trolls around.

Built a new VM and all is fine with Pegasus ... I'm getting sick of Microsoft.

[quote user="Brian Fluet"]

You should be able to use a distribution list if your relay server allows it.

You create a filter rule that forwards to your distribution list in the form of the distribution list filename preceded with the at symbol (eg: @dlistname.PML).  So, if you have a dlist named "mylist" then you create a rule that forwards the message to @mylist.PML.

My situation doesn't allow me to do this because my smtp relay host will not relay a message where the From header is not me so I have no choice but to manually forward with edit.

 [/quote]

I tried it without the @ before the name and it didn't work. I'll have to try it again.

thnx!!

Thank you! That took care of it.

Thank you, David. Yes, I could also see the certificate came from Comodo and that there was no problem with it. I'm satisfied that the file is authentic. Thanks also for explaining about why the file does not appear in the downloads section.

[quote user="msebborn"]So in more detail, the slowness occurs when moving from one message to another - the timer cursor appears and it can take 15-20 seconds before the next message appears in the preview window; sending email takes an equally long time before it starts sending; changing folders also takes 15-20 seconds.[/quote]

This sounds very much like a issue, did you consider and try changing it at least for a test?

I have just installed Linux Mint on an old laptop which I am trying to configure for travel instead or carrying my 15" behemoth.  The instance of Pegasus Mail that I use for support is installed on a USB stick but reading posts about Pegasus Mail on Wine gives me the impression that the /ROAM option will not work.  Anyone know for certain?

TIA

Melissa, I'm now trying to contact you via this thread since you don't seem to see Brian's and my replies to your recent help requests although they have been replied to repeatedly: Can you see this one by any chance?

Brian I have worked on the newest file and have the internet options right now I guess and sent and received mail.So maybe I am okay now,  I also got a shortcut pined to the task bar which works. .

  The problem with a user name is one I have had before and wonder why. Now to get my addresses and other mail in the new file.  Thanks Helen

You're welcome, Tom!

Thanks Joerg, I don't remember synonym.mer, but we've been using Mercury/Pegasus for nearly 14 years and I don't remember everything I've done, lol! This will be my next thing to look for and check out.

Rammie.

Yes, thank you but it is very strange as I have no problems with my other two systems which I have also "upgraded" to WIN10!!

Thank you any wat.

Your post does not provide much information. 

Was the v4.71 installation an upgrade?  If so, were you having the same problems before the upgrade?

What changes occurred just prior to the start of the problem (new hardware? system crash? change in ISP? change in email host?)

Have you enabled internet session logging to see if the logs provide any clues?

When you say "crash" do you mean Pegasus Mail closes unexpectedly or does it just hang (stop responding)?  If hang, how long have you waited when it was in a "Not responding" state?

Have you reviewed the troubleshooting suggestions in the FAQs post titled "How to deal with crashes and hangs/freezes"  (http://community.pmail.com/forums/thread/31478.aspx)?

[quote]It seems to work OK but I now have new INBOX but copies still go to copies to self[/quote]

With IMAP you habe a seperate folderstructure at your provider (let's say: a seperate mailbox). With that structure you should have at minimum folders SENT and TRASH (maybe DRAFTS, TEMPLATES, ARCHIVES an JUNK in addition). If not - create them. In the options of the identity for that mailaddress point outbox to folder SENT, in IMAP-Profile point folder for deletd messages to TRASH.

Your local folderstructure isn't of any interest with IMAP! The advantage of that is, that your mails are accessable with any mailclient (including webmailerinterface of your provider if offered) from anywhere you have access to internet.

[quote]Further the download button does nothing (presumably pop3 disabled) but what initiates the down load now?[/quote]

You don't have to download anything with IMAP ... simply click on the added INBOX . There are your new mails for that provider.

[quote]It can be set to do on opening, but i am used to doing this manually. Do you have to open the imao profile and click connect?[/quote]

Yes - or configure the IMAP-Profile to connect at startup of Pegasus (what I would do).

[quote]I am too much set on my normal usage of winpmail for, I belive, 20 years.[/quote]

Forget all about POP :-)

Bye    Olaf

All done. Things went so smoothly I'm wondering why I was nervous.  Then again, I'm always nervous upgrading Pegasus.  There are so many things which can go wrong, some real and some imaginary.  But, it worked like a charm when I followed your instructions.  Thank you, sir.  [:D]

[quote user="Brian Fluet"]Yes.  Send HTML (richtext) messages and include a plain text version by enabling the "Generate multipart/alternative versions of richtext messages " option located in Tools > Options > Outgoing mail > Sending mail.
[/quote]

Thanks for the information.

While I had hoped to work on this soon, turns out other volunteer tasks have just become much higher in priority.

KSQR

That worked!

Repairing folder 'E:\pegasusmail\MAIL\ADMIN\$RRL58J9.PMM'...
Folder repair completed normally - checking message IDs...
Made 5 ID corrections to folder '$RRL58J9.PMM'.
ID checking and correction completed without errors.
** Repair process completed normally. **
 

And indeed I can see the original Tray again. Thanks for this help!!

Server went pear shaped, so it was replaced with 2012 r2, now we just have a random crash for some users anytime pegasus is opened from minimised...

Moin Michael,

PGP or S/Mime are not involved with us.

Greetings und schönen Feierabend

Joerg