After a 10 year+ hiatus, where I was forced off of PMail to Outlook [:(], I have now returned to PMail. I just downloaded and installed PMail and attempted to setup one of my personal GMail accounts using IMAP. After a bit of trial and error, I was able to successfully attach to my GMail, and see my folder structure. I was also able to successfully send one test email. On my laptop computer, I have been using the GMail web interface, but really would like to get away from that and use the PMail client. I am successfully getting my GMail on my android phone and my iPad mini. I can see the GMail folders that are labelled [Imap] on the web interface and read the mail in them.
The problem comes when I click on the INBOX or any of the folders under the sub-folder "GMail" These folders do show message counts, some of which are close to or over 1,000. the INBOX is over 2,000. The one small folder under 100 messages opens just fine. Every time I click on one of these folders, PMail crashes.
I have searched the forums and found similar problems but no resolution that helps my problem. I have increased the timeout to 1200, but that only delays the crash. I did check the release, and I am on Version 4.72.572, Feb 19 2016, build ID 572. IE Renderer is V 2.4.9.9. I am using an older Dell Latitude running Windows XP. Below are a few screen shots. Any and all suggestions are appreciated.
Oops. I just used the Shift-Ctrl-P on a different email, and the preview showed 4 pages of printing for what should be no more than a page an a half. This preview inserted more than a half page of blank space between sections that weren't separated in the email. Is this normal?
This morning, when I went to view Pegasus, it was open, but not seen on my desktop. I can close and reopen it, but it still isn't visible. (The cursor jumps to the upper left part of my screen and it's almost as if it's open, but either minimized or off the screen!?)
I know it's running...I can check for new mail and start a new email message from the little Pegasus icon, but I can't do anything else.
Suggestions???? thnx
[/quote]
Whenever this happens in any app (not juet PMail), you should be able use the arrow-keys to reposition the lost window back onto your current screen. Just select the app in the taskbar, press [Alt+Spacebar], then "M" (for "Move"). Then press any arrow key and you should see the missing app's titlebar appear at one of the margins of your screen.
FWIW, I have been able to consistently reproduce the behavior describe by Scott Y. I used an HTML message (with multiple attachments) whose size was listed as "12M" in the Size column of the message list.
PM is in Preview mode (as opposed to List mode) and the preview pane is enabled in the Folders menu.
When in the New Mail folder, this 12 Mb message would consistently open when double-clicking it in the message list. However, when placed in a number of other folders (some of which contained <10 messages), this same large message would consistently fail to open when double-clicking it in the message list.
Hope this sheds additional light toward resolution.
[quote user="irelam"]In Adobe Reader you can disable Javascript via the menu Preferences/Javascript and uncheck the Enable Acrobat Javascript. I am not sure if this would complelely protect you but it is worth a try. Seems there is also a way of involving Group Policy controlling Reader execution. [/quote]
You also need to disable opening of non-PDF attachments using external applications. That setting is on the "Trust Manager" page of Preferences. I also always disable "Allow multimedia operations" on the Preferences/Multimedia Trust (legacy) page -- I don't want a malware 0-day Flash attachment to start playing in Reader.
Unfortunately all these options are per-user, not per-computer, so you would need to do it for every login on your computer. Might be able to configure them using Group Policy in a domain setting, but I don't know how. I can only find the Javascript option in the registry, the MMTrust and TrustMgr don't have separate keys under Adobe Reader.
[quote user="Brian Fluet"]Pegasus Mail comes with utilities called
mbxmaint.exe and mbxmaint_ui.exe. The "ui" version has an easy to use
GUI.[/quote]
Hi Brian,
Yes I found that after the most serious damage was done from my initial attempts to fix it. If ever it happens again (hope not..) then I'll try that first to see if it works.
[quote user="johnjames"]First off, none of the links are clickable. I can see them, but they don't work.[/quote]
If it's an unformatted (plain text) email you may need to double click the links. Do they show up underlined? Do you have line wrapping or reformatting enabled (on the reader window's context (= right click) menu)? Did you take a look at the raw view pane for figuring out the URLs?
[quote user="johnjames"]The email cannot be forwarded; it literally vanishes, and does not appear in the forwarded (blank) email.[/quote]
Did you try the bounce option (second from the top) in the forwarding dialog?
Are you saying that the Delete button located in the Folders window toolbar is not working?[/quote]
Thanks, Brian. The Delete button works. I typically use right-click context menus in other programs, so I looked there for this operation and didn't even think of the toolbar.
Now I understand how I ended up with two Search folders. Some time ago I renamed the default "Recent search results" to "Search results." I recently performed a new search, and Pegasus didn't recognize the renamed folder so it created a new "Recent search results" folder.
[quote user="idw"]... There's a Stop button on Pegasus Mail's status bar (bottom right) which turns red while Pegasus Mail is sending and should allow you to interrupt it - but I'm not sure whether it works the way you want it. [/quote]
Thank you, Michael. The Stop button worked well enough: It aborted the send process (which was my primary objective). The message left in the Queue Manager was converted to Final Form, hence no longer editable. But that's not a problem because I can edit and resend a copy from the Sent mail folder (Outbox).
[quote user="Brian Fluet"]You can configure Pegasus Mail to queue all mail which allows time for a second thought.[/quote]
Thanks for the suggestion, Brian. I do have mail queued before sending and therefore have time for a second thought. So the Stop button allows yet a third thought! Generally that occurs when I am forwarding or resending a message with a large attachment which I forgot to remove. The slow transmission on send alerts me that the attachment is still there.
I am using Chrome on Windows 10 and I find that this crops up from time to time. The problem goes away after closing and restarting Pegasus so I do not think that it is a settings issue.