Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Harry posted Feb 11 '16 at 4:13 pm

Thank you for workaround.

David Harris: I confirm, that problem with Queue Manager is new for version 4.71. Sending through the "Send now" button does not work well and Queue Manager window is not refreshing.

We appreciate fix this.

Harry

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weamish posted Jan 21 '16 at 8:06 pm

Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2014, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.

WinPMail version: Version 4.70 (Win32), Feb 27 2014, build ID 546
Language resources: Standard UK English resource set
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: Single-user mode, 0
Windows version: 6.2
Windows flag word: 0
WINPMAIL.EXE directory: C:\Pegasus\Programs
Home mailbox location: C:\DATA\PEGASUS
New mailbox location: C:\DATA\PEGASUS
TMP environment variable: C:\Users\SGH\AppData\Local\Temp
TEMP environment variable: C:\Users\SGH\AppData\Local\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled
  - WINSOCK version: WinSock 2.0
  - WINSOCK path: WSOCK32.DLL
Commandline: -A
Active -Z options: 32768
PMR variable: (None)
PML variable: (None)
MAI variable: (None)
NB variable: (None)
Autofiltering folders: 0 (0 active, 0 inactive)
Last new mail count: 29
Message size soft limit: 0 bytes
Message size hard limit: 0 bytes
Attachment size soft limit: 0 bytes
Attachment size hard limit: 0 bytes

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chriscw posted Jan 18 '16 at 2:00 pm

There is a new release of Pegasus mail, 4.7.1 which is on the Pegasus mail site but not apparently linked to from here.  Check it out at http://www.pmail.com/v47x.htm which includes the download link.

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chriscw posted Jan 19 '16 at 12:24 pm

Did Brian's comment about the install location of PMail resolve this for you?  If you are still having issues please let us know, also let us know if its OK now.

 

 

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Brian Fluet posted Jan 23 '16 at 10:23 pm

There is nothing in your previous that sound like it can not be made to work.  You keep comparing Pegasus Mail to Thunderbird but Pegasus Mail is NOT Thunderbird.  I works different in a number of ways so you must learn Pegasus Mail.  It is capable of retrieving mail from an many hosted mailboxes as you care to try to work with.  Yes, it uses terms like "folder" and "tray" instead of "directory" and "sub-directory" but the functionality appears the same from within Pegasus Mail (it is quite outside but that is another post).

You mention needing a clear relation between the POP3 acccout, SMTP account, and the mail folder.  Pegasus Mail has only one new mail folder so if you were to retrieve mail via POP3 from 30 mailboxes the messages would all come into that one new mail folder unless you filter them elsewhere.

Consider this:  I have 2 hosted mailboxes, a RoadRunner, a Gmail.  In my Pegasus Mail I have configured 2 identities, one configured to retrieve and send via RoadRunner, one configured to retreive and send via Gmail.  RoadRunner messages come into my new mail folder, Gmail messages are filtered to a Gmail folder.  My Gmail identity is associated with this folder so that when I send replies they appear to come from my Gmail address.

The power and flexibility of Pegasus Mail can be very confusing to configure so my suggestion is to take it slow and post one questions at a time.  Let us know details of what you need to accomplish so we can quide you accordingly.

BTW, IMAP accounts are configured via Tools > IMAP Profiles.

 

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Right, my earlier post was incomplete: copying -- as opposed to moving -- an address book entry has continued to work as before, under all OSes from W2K up to W10. 

It's the single step moving protocol which ceased functioning a few PMail versions ago. 

Many mysteries . . .  voodoo. 

 

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Brian Fluet posted Jan 18 '16 at 5:17 pm

Switching between HTML and plain text view is only available when the message contains both an HTML part and a plain text part.  Some are sent only in plain text, others only in HTML, and others with both. 

You can see the parts in the Attachments tab.  If it is greyed out then you are looking at a plain text message with no file attachments.

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fojtik posted Jan 15 '16 at 9:50 pm

Dear Irelam,

 Thank you very much for your utility. But anyway, I still think that this is a bug of Pegasus Mail itself and should be fixed. Reindexing should repair as much problems as possible. Or it at least should report an error message box that a folder cannot be repaired. Reindexing is not ordinary job, it is troubleshooting anyway.

In most cases I know workaround that  does not need external utility:

  1. Create a new folder within Pegasus Mail
  2. Copy mails from affected folter to a newly created folder
  3. Erase the defective folder
  4. Rename newly created folder to previous name.

 

Is it David's decision to make this bug to be a feature?

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fojtik posted Jan 15 '16 at 9:22 am

Too much Emails does not display its subject.

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voxmagna posted Jan 13 '16 at 10:45 pm

I am so glad this update has been released. I've been a Luddite on MS Win 7_64 updates, refusing most, sticking to what has been stable and works, whilst using 3rd party apps for protection. For the same reason I had been using release w32-463 of Pmail, but it did struggle with a longish waiting time to filter (?) render html message content that seems to come in many automated replies from auction sites etc.

 I bit the bullet this week after a Win &_64 rebuild, sucked in over 200 MS fixes/updates for Win 7_64 then started to get application hangs I suspect were pmail. Since updating to w32-471 I've seen HTML web pages render o.k and quickly and so far no crashes or application hangs, so I'm keeping my fingers crossed! 

 Well done! Because I hope this gives Pegasus Mail an extended lease of life. I haven't yet gone too deep in this release, but one problem I and other long term users have had is dealing with massive mail boxes with some kind of easy click feature for archiving, whilst still getting access to remote content through the GUI  to search and locate old mail. I have been down the export route and moved mail to backup storage, but didn't find it easy.

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pppete posted Jan 19 '16 at 1:45 pm

I just registered to say thank you to David as well - oddly enough, it was by coincidence that I dropped in on the pmail site and saw the news about the new version, then had a nose at the forums and saw this message. The reason was that I'd managed to smash my trusty Pegasus Mail coffee mug and was looking for the merchandise link... a new one is on order, can't be without it! 

And I can't be without Pegasus Mail either. It's served me faithfully through two businesses, through almost two decades (ever since the late '90s), and it has never let me down. It copes flawlessly with my 23 Gb (!) email archive, handles emails to and fro from three different email addresses, and filters things into masses of different folders to keep me organised. On and off I've looked at other email clients but they all appear dumbed down, basic and incapable in comparison.

So thank you David for your tireless work! It really is appreciated. I feel guilty that my donations have been more sporadic than regular, but more $$ just sent :-) 

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Brian Fluet posted Jan 12 '16 at 5:28 pm

I don't don't have any registry entries associated with Pegasus Mail.  I don't need them or want them unless there is no other choice. 

Pegasus Mail resides on the server but is multi-user shared, run from each employees desktop PC.  It is never run on the server itself.

I wonder about running the installer from a desktop PC as a domain admin and pointing it to the server installation.  I know I can turn off creation of the desktop shortcut and start menu entries but am not sure if anything else will be written locally that is not wanted/needed. 

One thing I discovered when I updated my personal laptop is that if leaving the shortcut/start menu items enabled results in the existing ones getting replaced.  Luckily I had pinned a shortcut to the start menu so was able to copy my command line options from it instead of having to try to remember them.

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Guy posted Jan 15 '16 at 1:41 am

[quote user="Brian Fluet"]
Inno Unpacker creates the destination directory as expected (-d option) but it is empty.
[/quote]

innounp -x w32-471.exe

or if you want not in current directory

innounp -dPath\Directory -x w32-471.exe

 

 

 

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rossnixon posted Jan 12 '16 at 9:12 am

Just noticed a new version mentioned at filehippo.com
Pegasus Mail 4.71 is now available.
Also mentioned at www.pmail.com - but not mentioned anywhere here until now. Possibly the same happened with 4.70 and previous minor updates.

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lesles posted Jan 11 '16 at 10:49 pm

It is very strange that Pmail is the only application that is experiencing these problems.

As I said, it is as though Pmail cannot get the list of files in the Public Folder (but can access a file if it knows it should be there, like counters.pm).

There is something about this network server that makes Pmail fail, probably hard to reproduce without the specific hardware and firmware.
To be complete:
the one that works is Siemens Gigaset SX763
the one that does not work is Speedport W 724V

Thanks Brian for checking it out!

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Well folks, the latest status is that I had a week or so with no failures and I was beginning to think the problem had mysteriously gone away but it's back with a vengeance and is getting very irritating.

Interestingly I think there is a similar problem at the other end, i.e. starting the process. Sometimes you can double-click on pmail then get a pause (hour-glass or whatever) while it seems to be starting but it doesn't start. Invariably you can repeat that and it springs to life (with only one process running). WEIRD!

So far I haven't experienced these problems with any other software.

Does anyone know of any techniques for logging what is actually happening within Windows during startup/shutdown? Or any other ideas cracking this?

Regards,

Joe.

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If removing the index file *.pmi, and trying to re-index the actual folder doesn't work you will need to rebuild the actual folder. But first take a look at the size of the Main Folder. If its size is anything bigger than about 1 Gb you will be in danger of exceeding the filesize limit on the operating system.

If you download my utility, NotSplit from the Community download area, you can recover the individual notes (with their associated attachments).

NotSplit is located at url: http://community.pmail.com/files/folders/utils/entry3962.aspx

Some guidelines:

1. Write down the actual folder file name (*.pmm)

2. Find out the New Mail folder (actually just a directory), and note its location (ie: c:\pmail\mail\<username>) Use Pegasus Mail\help\About menu and click on Info button to get location

3. Empty out the content of the New Mail folder by copying its content to a temporary folder.

4. Delete the messages in the New Mail folder. Folder should now be empty.

5. Extract NotSplit.exe from the downloaded Community file mentioned above.

6. Run the program NotSplit.exe. It will probably take some time to extract all the messages from the *.pmm identified in point 1. above into the New Mail folder.

   Rename the folder file identified in point 1. to something like *.pmm.txt  This is your original folder in its current (broken) form

7 Look at the New Mail folder in Windows Explorer or equivalent. Its size should not exceed the 1 Gigabyte limit. If it does, you will need to do some work on the New Mail folder.

8. If the answer to 7. is too big, then set up a number of working directories under your Temp directory, ie c:\temp\a  c:\temp\b c:\temp\c  etc

9  Cut & Paste a group of about 500 messages from the New Mail directory into one of these working directories

10. Repeat item 9. above but change the target directory, until your New Mail directory is empty

11.  Select & MOVE a group of about 500 messages from a target directory (ie c:\temp\a) into the New Mail folder(ie c:\pmail\mail\<username>)

12. Start Pegasus Mail. Look at the New Mail folder in Pegasus Mail, and you should see these messages with their attachments.

13. In Pegasus Mail, Create a Pegasus Mail folder, then Select & MOVE these New Mail messages to the new folder

14. Repeat points 11 to 13 above

15. At this stage all of your messages have been recovered. Take a break :-)

If you have any mail messages that are VERY large (ie 10+ Megabytes (eg: photo albums or video or music collections) , you should MOVE them to a temporary folder.

All that is left to do, is arrange these folders by function. This will likely cause you to assign every message. Very time consuming.

Let me know if you need more advice. Good luck !!

Martin

 

 

 

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