Hi,
I do not know when this has started, but lately we noticed that replying to a message with the reply button, including the original text message, works as expected, headers (from, to, subject and date sent) as well as the original email body are added properly
From: "B*"
To: "H*" h*****@h*****.com
Subject: Bitte Nicht Loeschen
Date sent: Mon, 23 Oct 2023 17:02:56 +0200
Test
but when replying with a template results with a template it ends up with extra text:
Some body text here...insert "Some string..."
Block of text.
Block of text.
End block of text.
From: "B*" b*****@n*****.com
To: "H*" h*****@h*****.com
Subject: Bitte Nicht Loeschen
Date: Mon, 23 Oct 2023 17:02:56 +0200
This is a multipart message in MIME format.
------=_NextPart_000_00B6_01DA05D2.C4E935E0
Content-Type: text/plain;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
Test
--
This email has been checked for viruses by Avast antivirus software.
www.avast.com
--
Diese E-Mail wurde von AVG-Antivirussoftware auf Viren gepr=C3=BCft.
www.avg.com
------=_NextPart_000_00B6_01DA05D2.C4E935E0
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV=3D"Content-Type" CONTENT=
=3D"text/html; charset=3Dus-ascii"><meta name=3DGenerator content=3D"Micros=
oft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ligatures:standardcontextual;}
span.EmailStyle18
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
=2EMsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:367336800;
mso-list-template-ids:-1378836476;
mso-list-style-priority:99;
mso-list-style-name:"bb Numbering";}
@list l0:level1
{mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:14.2pt;
text-indent:-14.2pt;}
@list l0:level2
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:1.0cm;
text-indent:-14.15pt;}
@list l0:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:42.55pt;
text-indent:-14.2pt;}
@list l0:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:2.0cm;
text-indent:-14.15pt;}
@list l0:level5
{mso-level-number-format:alpha-lower;
mso-level-text:%5;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:70.9pt;
text-indent:-14.2pt;}
@list l0:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:27.0cm;
mso-level-number-position:left;
margin-left:3.0cm;
text-indent:-14.15pt;}
@list l0:level7
{mso-level-tab-stop:31.0cm;
mso-level-number-position:left;
margin-left:99.25pt;
text-indent:-14.2pt;}
@list l0:level8
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:4.0cm;
text-indent:-14.15pt;}
@list l0:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:127.6pt;
text-indent:-14.2pt;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3D"#0563C1=
" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div class=3DWordSection=
1><p class=3DMsoNormal>Test<o:p></o:p></p></div><div id=3D"DAB4FAD8-2DD7-40=
BB-A1B8-4E2AA1F9FDF2"><br /><table style=3D"border-top: 1px solid #D3D4DE;"=
<tr><td style=3D"width: 55px; padding-top: 13px;"><a href=3D"https://www.a=
vast.com/sig-email?utm_medium=3Demail&utm_source=3Dlink&utm_campaign=3Dsig-=
email&utm_content=3Demailclient" target=3D"_blank"><img src=3D"https://s-in=
stall.avcdn.net/ipm/preview/icons/icon-envelope-tick-round-orange-animated-=
no-repeat-v1.gif" alt=3D"" width=3D"46" height=3D"29" style=3D"width: 46px;=
height: 29px;"/></a></td><td style=3D"width: 470px; padding-top: 12px; col=
or: #41424e; font-size: 13px; font-family: Arial, Helvetica, sans-serif; li=
ne-height: 18px;">Virus-free.<a href=3D"https://www.avast.com/sig-email?utm=
_medium=3Demail&utm_source=3Dlink&utm_campaign=3Dsig-email&utm_content=3Dem=
ailclient" target=3D"_blank" style=3D"color: #4453ea;">www.avast.com</a></t=
d></tr></table><a href=3D"#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width=3D"1=
" height=3D"1"> </a></div></body></html>
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I tried to change some options under Tolls menu, but I'm not sure it has to do with it as the reply button works properly.
My template:
Title bb Test
set To = "~f"
set Subject = "~s"
Body
Some body text here...insert "Some string..."
Block of text.
Block of text.
End block of text.
EndBody
include message 0 quoted keyheaders
Any idea how to prevent the template from adding all this extra text?
Thanks in advanced.