Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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bfluet posted Nov 20 '14 at 2:20 am

[quote user="Elfrieda"]When I try to open the attachment it only says "Type Unknown" and I have to save it first to enable me to open it in ADOBE.[/quote]

If you are trying to open the pdf attachment by double clicking or selecting the "Open" in the attachment pane try restarting Pegasus Mail.

If that isn't the problem, can you open a .pdf by double clicking on the filename from within Windows Explorer?  If not, the systems file association for the .pdf extension is broken.

As a last resort you can go to Tools > Options > Incoming mail > Content viewers and add an entry for the .pdf extension.  Select the "Run this program" option and browse to select the Adobe executable.

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I have... of course!... an addressbook in my Pegasus setup.

Let's say, for arguement, I have entries (in the "Name" field) for....

       ABC Taxis

       Brown- Fred- home

       Brown- Fred- work

       Chester Library

Now... with such an address book, if I type "Brow", Pegasus helpfully offers one of the Browns' entries. If it is the RIGHT one, I can just tab to the "Subject" field, and get on with doing the email. If Pegasus offered Brown- Fred- home, but I wanted Brown- Fred- work, I just keep typing the contact name I want, and when I get to "Brown- Fred- w", Pegasus switches from the Brown it was proposing before to the other one. NOW I can just press tab, and proceed as before.

So far so good. All that works nicely for me.

But.

Let's say that at the moment, Pegasus proposes "Brown- Fred- home" when I type "Brow".... but I want the other one to be the first "Brow..." offered:

I've tried all sorts of things... for hours... several times over the years... none of the "usual tricks" work. (For instance, putting an extra hyphen in one of the names sometimes does the trick (if you add it to the right one!) in some apps, but not(?) Pegasus.)

Can anyone spot what I'm missing under Pegasus? How to make something the first entry offered? I even try re-sorting the display AND re-indexing the book after making edits to the "Name" fields (I'm using Pegasus 4.63 in a Windows 7 machine. And 4.52 in an XP machine. (Only still on 6.52 there because that installation is older, and I abhor upgrading WORKING systems! (But yes, I do apply OS and browser upgrades!!)).

 

=====

(While writing: Newbie beware: Don't us a comma in a "Name" field for an addressbook record. I.e. Don't put "Brown, Fred- home" in an addressbook)

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caisson posted Nov 16 '14 at 12:37 am

[quote user="irelam"]

I just download Pegasus Mail 4.7 from the S3 site, and AVG did not find anything wrong with the Exe distribution file. 

Martin 

[/quote]

Nothing detected by Avira either.

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I found these out (not sure if this might help others);

When I installed a new version of Pegasus in Windows 8 sometimes "PMAIL" installed by itself and sometimes both "PMAIL" and "Admin PMAIL" are installed.

When both are installed, there seems to be problems with copying old files and setting up POP3 and SMTP.  

When PMAIL (only)  is install, the path is; C:\PMAIL\MAIL\ADMIN

I was able to setup  POP3 and SMTP and copy backup .pmm/.pmi files in the "MAIL" directly and it worked.

All is working now but there seems to be something with the directory that Pegasus is installed in and also the ADMIN component of the installation.

 

 

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D-mon posted Nov 14 '14 at 5:02 pm

General follow up....I have since downgraded back to v.4.63 and all is fine again.  I can easily compose a new email while downloads are in progress; or while Pegasus is checking for new mail, I can still open and close or delete messages.  Something in v.4.7 is preventing that from happening.

 D-mon

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mackjaz posted May 23 '15 at 1:13 am

Never mind... back to the delays.  It did seem to help for a few hours if that's a clue... 

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rrwittoc posted Nov 13 '14 at 3:50 pm

Thank you Caisson and Bfluet.... I got the issue resolved.  I reinstalled Pegasus on the Windows 8 machine again and did the set up using the same POP and SMTP settings and it worked.

 I believe it was an installation issue. Cant say for sure but something to do with the fact that there was no "Pmail admin" installed this time. There seem to be some "rights" issue. It could also be some corrupt files during installation.

 

Thanks. 

 

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Guy posted Nov 11 '14 at 1:31 am

Do something with a Quick action.

e.g.,
Create a general rule set to:
Always 'Set colour to 'Bright/Dark red'
Always Copy to 'Some Folder'

Define a Quick action to:
Apply a set of filtering rules to the message
(using the above general rule set).

Select the desired messages and press the Ctrl+#
to both colour and copy the messages.

 

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caisson posted Nov 10 '14 at 2:35 am

The server definitions might not be properly set.

Can you receive mail?

Enable session logs to get a better idea of whats happening (Tools | Internet options | Create internet session logs)

Read the associated help files before you do so.

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Paavo posted Nov 8 '14 at 9:09 pm

Sure I can delete temp files by myself and I can set us some task to delete such files on schedule as well.

But I am afraid you are missing the point. I suspect that handling of temp files might be broken  in PM4.7 (at least for IMAP folders) that's why I think that should be addressed or overhauled in next ver. 

 

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hfineberg posted Nov 6 '14 at 6:15 pm

Thank you, Brian.

I did as you said and it worked. Both the main window and the child i.e. an opened email. For a long while I had been maximising that as well and thought that's the way it had to be.

 So I'm very grateful to you. 

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Greenman posted Nov 6 '14 at 11:07 am

Hi

We use Mercury/32 V4.74 and Pegasus Mail V4.70. Mercury is installed on a Dell server running Windows Storage Server Standard 2008 (64bit). This server is a file server and hosts 99% of our data. Pegasus Mail is installed on the same server and the account folders are located as subfolders beneath the ..\pmail directory.

The server is a member server in a Windows Active Directory domain. The domain clients access Pegasus Mail via a link to the installation on the server (i.e. Pegasus Mail is not installed on any of the client computers).

The server has been running at near capacity with memory etc so I am doubling the amount of RAM in the system from 6 to 12GB and am also going to team the Broadcom NIC's. At present just one NIC is used. I will be enabling a second NIC and teaming them for smart load balancing use.

Whilst researching this I have read that whilst the receiving and sending of data will benefit from more efficient routing of traffic across the NIC's, some applications may not work as well as when using just one NIC. This is because although the Broadcom Program takes the load off the CPU some applications that are CPU bound may actually suffer performance degradation in a smart load balancing setup.

My question is: has anyone implemented SLB using Broadcom's application on a server where Pegasus Mail is installed and where clients link to the central installation? Did you notice any performance hits - did Pegasus Mail behave poorly, did you see an improvement or did performance remain unchanged?

 Any insights etc gratefully received.

Thanks.

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bfluet posted Nov 4 '14 at 7:32 pm

You can't.  Those fonts are some of the many fixed size fonts found throughout Pegasus Mail.  They are also found in the new mail header fields, the configuration screens, the addressbook, and probably other places that I can't think of right now.  Some folks choose to change the magnification, others reduce the resolution (my choice), and others use a magnification utility (most recently recommended is the Virtual Magnifying Glass: http://magnifier.sourceforge.net/).  There are numerous threads in the forum about small fonts on hi-res displays.


 

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