Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Donald Bock posted Apr 16 '14 at 12:25 am

HI:

 

Trying to switch from Mozilla Thunderbird 24.40 to PMAIL 4.70:

My Email folders for PMAIL I converted from Thunderbird MBox format are here:
C:\Users\DonB\AppData\Roaming\Pegasus Mail\PMAIL Folders

1. Wherein PMAIL 4.70 do I point to these folders
2. ADDRESS BOOK Convert from Thunderbird; what format does PMAIL use?
3. Inbox Content Sorting Filters.From Mozilla..How to import to PMAIL use?

 Thanks, Donald Bock

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Hi, thanks very much for your reply.

My install was to the default install path not under Program Files (64-bit) or Program Files x86 (32-bit). 

Turns out, I decided to uninstall and remove the folder and files I'd copied over before installing over top.  Then (and this was the key), I was able to do a clean install of PM.

Eureka! Of course, it was very easy to reconfigure my mail settings and test.

After, I copied back my mail and config settings from my old laptop and now everything is wonderful again.

Really, like this product! 

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FJR posted Apr 28 '14 at 3:45 pm

Is that IMAP profile the last in your profilelist?

In that case try to change the order  of the profiles (edit IMAP.PM on closed Pegasus). If on start of Pegasus the now last profile shows same problem, it seems to be a limitation of Pegasus (which I never read about).

bye    Olaf

 

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Michael posted Apr 13 '14 at 3:14 pm

[quote user="Jemima"]Yes, there was a dialogue asking for giving details of the encountered trouble, it began: „Pegasus Mail's system information couldn't be attached due to the actual crash conditions. Please open Pegasus Mail's 'Help' menu, select 'About Pegasus Mail...' and press the 'Info' button ...“  I was not able to open the attachment.[/quote]

You cannot open the attachment from the dialog, but only after restarting PM when it prompts you for an "auto-saved" message which you need to complete (I'll think about offering direkt access to that file from this dialog).

[quote user="Jemima"]I followed the instructions and have now sent the mail containing all requested information to the given mail address and have had the automated answer mail. I understand there will be no personal response to my message.[/quote]

You'll get a personal reply from me (but not necessarily from David Harris) once I take a look at the info you supplied, and it might even contain more details as far as I can provide without having access to the source code.

[quote user="Jemima"]However how will I (and others of whom I know they have the same problem) learn of a solution to the described hitch? I assume it will probably only be the case when version 5.0 is released and we will discover that spell check does (hopefully) work faultlessly?[/quote]

It's very likely there will be a version 4.71 not too far from now. Whether the official announcement will refer to your particular issue depends on the impact it has and it's relevance compared to other issues.

[quote user="Jemima"]If anything comes to mind which would involve to delve deeper into the workings of Pegasus and could be executed by the user in version 4.7[/quote]

If we need further assistance or can figure out a workaround you'll certainly get notified about it one way or another.

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stuzz78 posted May 5 '14 at 2:49 am

[quote user="irelam"]Please add a line Wantcss=no  in Bearhtml.ini which should stop this stuff from appearing.[/quote]

I added wantcss=no to the file, and then noticed it was there twice - I guess it was there all along.  I removed the duplicate and changed the remaining to wantcss=yes which stopped it from appearing.

Thanks

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Michael posted Apr 11 '14 at 3:00 pm

[quote user="PhilipAL"]Okay, I have twice managed to cause Pegasus to terminate abnormally this morning. I have assumed that the MiniDump process is always running, but it appears not to have caught anything.[/quote]

It might be required to use MiniDump's "stand-alone" mode where it monitors Pegasus Mail as a child process (see MiniDump's ReadMe for details).

[quote user="PhilipAL"]The trick to cause Pegasus to terminate abnormally is to wait a couple of seconds between selecting "End check" and "Cancel".[/quote]

Since it's apparently reproducable I should be able to create a dump myself or David Harris can recreate it from within his VC debugger.

[quote user="PhilipAL"]It's up to you whether you deem it worthwhile to pursue this problem.[/quote]

It's up to David Harris ...

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[quote user="idw"]

[quote user="netware5"]David, I will appreciate if you provide some information about the OpenSSL library used in v.4.70 and probably when the fix will be issued if needed.[/quote]

The fix is already there, it's currently being tested for release. According to David Harris it's especially urgent for Mercury users, but not so for Pegasus Mail users.

[/quote]

Thank you very much for the information provided. As usual David is doing perfect job! Thank you David!

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Michael posted Apr 14 '14 at 6:17 pm

[quote user="LincolnF"]This problem seems to have gone away now, even with standard Pmail settings.  Telecom / Yahoo must have attended to the source of the 'Internal server error (6530)'[/quote]

So finally they did their job like they should have done to begin with ...[8o|]

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Michael posted May 19 '14 at 4:17 pm

[quote user="ters100"]Although that still doesn't explain why this version of the program is behaving like this.[/quote]

Because David Harris modified the respective code, but he's also the only one who can answer your question. Like I said, he continues working on it, that's for sure ...

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irelam posted Apr 8 '14 at 11:47 pm

If Url length is a problem for you, why not use TinyUrl.com's service. Secondly note that an email message just consisting of a url, is treated by many mail services as highly likely to be sp*m   So remember to add some text to the message body too, explaining what the link is providing

Martin 

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bfluet posted Apr 4 '14 at 11:41 pm

Go to Control Panel > Default Programs > Set your default programs > Outlook > Choose defaults for this program.  Look for the MAILTO option in the "Protocols" section and the "Send mail" option in the MAPI section.  They are probably unticked and show Pegasus Mail.  Tick them to make Outlook the default program for those actions.

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Scott_Y posted Nov 10 '15 at 9:52 pm

Bonetree, I am setting up PM 4.7 as a first time user and experienced a similar problem: I went through the proper steps to delete an address book, but it was not deleted. My solution was exit PM, then delete the associated address book files (.PMR and .PM!) from my user directory. When I reopened PM, that address book was gone.

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bfluet posted Apr 2 '14 at 11:54 pm

[quote user="nate10"]hello, how can an existing installation pegasus mail secure?[/quote]

I do not know what you mean by this question.  If you are asking about how to maintain a backup of the email and configuration files you need to backup the \MAIL directory.  By default, Pegasus Mail installs to C:\PMAIL with its program files in C:\PMAIL\PROGRAMS and the mailbox content and most configuration files in C:\PMAIL\MAIL.  Maintaining a backup of the \MAIL directory will insure you always have the mail and configuration files.
 
[quote user="nate10"]how can I save the e-mails? [/quote]
 
See comment above.  FYI, the mailbox directory (C:\PMAIL\MAIL\pmail_user, default user is "Admin") contains the email.  New mail messages are stored as .cnm files.  Messages in folders are stored in a pair of files (.pmm/.pmi).  You can see the filename associated with a folder by right clicking on the folder name and selecting "Folder information".
 
[quote user="nate10"]Can you create or save a data file? [/quote]
 
Only of the addressbooks (as a tab-delimited or a tagged text file).
 
[quote user="nate10"]I have to port an existing 7 pegasus mail installation of windwos XP to Windows. you can export mails into another program? thunderbird or outlook?[/quote]
 
See this post: 
 

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Paavo posted Apr 2 '14 at 9:38 am

Hello!

It seems to me that the logic how rulesets are applyed to folders has somethat changed from 4.63 to 4.7.

In 4.63 the pmail was practically stalled while the ruleset  associated with folder has been processed.

In 4.7 this looks much better as one can continue to work with folders and emails while the rulset is processing the folder.

I have a lot of folders that contain data that is needed only temporaly so these folders have a folder close ruleset that deletes the mails older than X.

In past I had to close these folders one-by-one. Now I can do that in sequence and seems that pmail puts these tasks into process queue.  

However - there seems to be problem. If one tries to move emails (by an inbox mail filtering ruleset for instance) to a folder that is in beeing processed by another ruleset at the same time then the pmail hangs (non responding to win). Maybe it's sort of a race condition or smth. as at least once such hanging of pmail has resulted in constantly high processor utilization by pmail process.

Just to note that all the mailboxes in question are IMAP and the OS is WinXP.

Have anybody noticed similar and can confirm this?

 

 


 

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Tom Stein posted Apr 11 '14 at 5:28 am

<!--[if gte mso 9]><xml> </p><p> <o:OfficeDocumentSettings> </p><p> <o:AllowPNG/> </p><p> </o:OfficeDocumentSettings> </p><p></xml><![endif]-->Hi nate10,

 

This might not answer all parts

of your question but here is how I save, backup and restore my emails under

Pegasus Mail.

 

Pegasus Mail (PM) saves all emails

in numerous files in your email folder on your hard disk. It is not one file

only as e.g. Outlook does. If you want to backup your emails you have to backup

that entire folder (or directory) including sub-folders if exist.

As an example, my main PM email

folder is:

D:\data\emails\ 

 

If your are using multiple PM users

then PM creates a separate folder for each user and places all the emails of

each user in a separate folder under that main mail folder. It also places a

small text file PMAIL.USR into the PM main folder which contains one line per

user (have a look at it). Assuming you have three users 'alice', 'john' and 'tom'

then you would end up with three folder in your PM email folder path called:

D:\data\emails\alice\

D:\data\emails\john\

D:\data\emails\tom\

 

All files in the user folders have 'cryptic' names and most

are actually simple text files.

In the user folder e.g.

D:\data\emails\tom\

you will also find the user

specific configuration stored in a file called: PMAIL.INI 

So, all you have to do is save (backup) or transfer (to a

new PC) that entire folder tree.

 

Then just install PM fresh and let it know where its email

folder is. 

 

A last hint on backing up PM Emails / email folder. Make

sure that you create an exact MIRROR of that main folder (D:\data\emails\) and sub-folder every time you do a

backup otherwise you may end up with duplicated emails.

Cheers

Thomas

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Pegasus Mail will not run from the backup because the configuration files contain paths appropriate to the original installation.  I see two options. 

1.  Restore the entire \PMAIL directory from the backup to a hard drive or USB device then use the -roam switch in the command line to start Pegasus Mail.  The command line should look something like this:  drive:\PMAIL\PROGRAMS\WINPM-32.EXE -A -ROAM (add any other switches you normally used.

2.  In a different installation of Pegasus Mail, add the mailbox directory from the backup as an added mailbox.   You should then be able to see the entire contents of that mailbox and can manipulate the messages and folders just like any other.

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