[quote user="Brian Fluet"]Pegasus Mail comes with utilities called 

mbxmaint.exe and mbxmaint_ui.exe.  The "ui" version has an easy to use

GUI.[/quote]

Hi Brian,

Yes I found that after the most serious damage was done from my initial attempts to fix it. If ever it happens again (hope not..) then I'll try that first to see if it works.

Thanks,

Russell

I rarely have any problems with Pegasus, but today I've encountered something new and I'm not sure how to solve it.

While writing an email I went to a folder of 1055 saved emails from that person and chose "Start new email to sender" as I wanted to cut and paste the email address they used for that particular email. Pegasus crashed and when I went to reopen I received the usual  'do you wan to continue' option, and when I chose to do so Pegasus reopened. BUT - the folder of 1055 saved emails from that friend going back to 2007 were all corrupted in that when they were viewed the email message displayed as blank email without any headers or anything. Checking the properties for each email correctly showed the email's From, Subject and Size info. But when viewing in normal view it was all blank/white.

I searched here for solutions and found one that recommended that I create a new folder, move the emails to it. Checking the result showed no improvement.

Then, following other advice found here, I selected recover deleted space on the original folder, deleted it, re-indexed the new folder I had copied the files to. Now that new folder contains 1055 emails with From "Unknown" , Subject "Unknown, and Size "0.0k" on all of them. I assume they're now lost from the database.

I have a 2 week old backup of my mail folder. Is there a way to extract and recover the contents of just one folder from it and import it into my current mail folders?  If I restore the 2 week old backup I'll then lose everything since then?

Or can I export my recent emails from the past 2 weeks and import them into that backup as perhaps there is some corruption that extends beyond that one folder.

Also, once it's done, is there any problem going back to v4.7.0? I'm just losing confidence in v4.71 as this is the second, and by far the most serious, issue that I've encountered since using the the Jan 2016 update, the first being the file attachment bug that remains unresolved.

Thanks for any help :-)

 Russell

I seemed to have fixed the problem:

• I closed Pegasus, located and renamed the current MAIL folder to "MAIL_Current"
• Restored the 2 week old MAIL folder, opened Pegasus and checked that the emails in the problem folder were not corrupted (all looked good).
• Right-clicked the folder to restore and selected "Folder information" to find the folder's name (my folder's name was FOL00084.PMM). I then closed Pegasus.
  
• I searched the recovered MAIL folder for FOL00084 and found FOL00084.PMM and FOL00084.PMI. I copied them both.
• After renaming the recovered "MAIL" folder to "MAIL_Recovered" I renamed "MAIL_Current" back to "MAIL".
• I launched Pegasus and confirmed that the previous problem folder was deleted and then closed Pegasus again.
• I then copied the PMM and PMI files for the problem folder into the MAIL folder and then relaunched Pegasus.
• The problem folder of 1055 emails was restored and intact without any apparent corruption.

If anyone sees an error in my method please let me know?

I'm just hoping that it doesn't re-occur anytime soon. I've been using Pegasus without any serious problems since the early '90's and it would be sad to say goodbye if it's no longer reliable.

Russell

I was about to hit send to a long reply when your post appeared that

you had it fixed.  My approach was different but the end result would

have been the same so I think you are good.  

In case you are not aware, Pegasus Mail comes with utilities called 

mbxmaint.exe and mbxmaint_ui.exe.  The "ui" version has an easy to use

GUI.  Its Check and Repair functions that can be run on folder files. 

Make sure Pegasus Mail is closed before running it on a file.