Community Discussions and Support
flashing/disappearing html mail

I'm on a mailing list from a local pharmacy, which sends out html-formatted email (beginning of one listed below).

I very much appreciate that Pegasus does not automatically download images, which reduces the amount of spying that can happen via email. But these messages behave oddly: they flash very briefly in their graphical form, then instantly revert to the light gray squares indicating blocked images. The usual option to download images does not appear.

 Is there a way to permit/view these images? Do I have something set wrong in my Pegasus options?

 Many thanks for any advice.

start of email that behaves this way:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"=20
  "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns=3D"http://www.w3.org/1999/xhtml">
<head>
  <title>CVS</title>
  <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8" =
/>
[etc.]

&lt;p&gt;I&#039;m on a mailing list from a local pharmacy, which sends out html-formatted email (beginning of one listed below).&lt;/p&gt;&lt;p&gt;I very much appreciate that Pegasus does not automatically download images, which reduces the amount of spying that can happen via email. But these messages behave oddly: they flash very briefly in their graphical form, then instantly revert to the light gray squares indicating blocked images. The usual option to download images does not appear.&lt;/p&gt;&lt;p&gt;&amp;nbsp;Is there a way to permit/view these images? Do I have something set wrong in my Pegasus options?&lt;/p&gt;&lt;p&gt;&amp;nbsp;Many thanks for any advice. &lt;/p&gt;&lt;p&gt;start of email that behaves this way: &amp;lt;!DOCTYPE html PUBLIC &quot;-//W3C//DTD XHTML 1.0 Transitional//EN&quot;=20 &amp;nbsp; &quot;http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd&quot;&amp;gt; &amp;lt;html xmlns=3D&quot;http://www.w3.org/1999/xhtml&quot;&amp;gt; &amp;lt;head&amp;gt; &amp;nbsp; &amp;lt;title&amp;gt;CVS&amp;lt;/title&amp;gt; &amp;nbsp; &amp;lt;meta http-equiv=3D&quot;Content-Type&quot; content=3D&quot;text/html; charset=3Dutf-8&quot; = /&amp;gt; [etc.] &lt;/p&gt;

Go into Pegasus Mail menu Tools/Options/Message reader/ and check that the Display Remote Graphics is set to "Manual", after which if you want to see graphics for a particular message just right click when the cursor is in a blank area of the message, and select"Show Pictures". The setting remains in this state until you change it back to "Automatic".

As for flashing, it could be that the graphic is already cache'd on your machine, or that the graphic has been updated on the sender website.

Martin

&lt;p&gt;Go into Pegasus Mail menu Tools/Options/Message reader/ and check that the Display Remote Graphics is set to &quot;Manual&quot;, after which if you want to see graphics for a particular message just right click when the cursor is in a blank area of the message, and select&quot;Show Pictures&quot;. The setting remains in this state until you change it back to &quot;Automatic&quot;.&lt;/p&gt;&lt;p&gt;As for flashing, it could be that the graphic is already cache&#039;d on your machine, or that the graphic has been updated on the sender website. &lt;/p&gt;&lt;p&gt;Martin &lt;/p&gt;

Checked and settings were already as you suggest. As the flashing happens on each of these that comes in, it's unlikely that cacheing is responsible for the flash.

Interestingly, when I right click on a blank area of the message I get a list that includes Back, Forward, etc. but no Show Picture. When I right click on a part of the message where the image would be, I do get a list that includes Show Picture, but it's greyed out. (Tried to post images, but can't get it to take image from my disk.)

As a sanity check I viewed the email from a webmail browser, and it behaves properly, showing the images or not on command, so it appears the html is well-formed.

Would it be useful to forward to the list the entire html in question?

R

 

&lt;p&gt;Checked and settings were already as you suggest. As the flashing happens on each of these that comes in, it&#039;s unlikely that cacheing is responsible for the flash. &lt;/p&gt;&lt;p&gt;Interestingly, when I right click on a blank area of the message I get a list that includes Back, Forward, etc. but no Show Picture. When I right click on a part of the message where the image would be, I do get a list that includes Show Picture, but it&#039;s greyed out. (Tried to post images, but can&#039;t get it to take image from my disk.) &lt;/p&gt;&lt;p&gt;As a sanity check I viewed the email from a webmail browser, and it behaves properly, showing the images or not on command, so it appears the html is well-formed. &lt;/p&gt;&lt;p&gt;Would it be useful to forward to the list the entire html in question?&lt;/p&gt;&lt;p&gt;R&lt;/p&gt;&lt;p&gt;&amp;nbsp; &lt;/p&gt;

[quote user="R. Davis"]Would it be useful to forward to the list the entire html in question?[/quote]

For posting attachments of up tp 64 KB  use the Options tab of the forum editor shown at its top:

&lt;p&gt;[quote user=&quot;R. Davis&quot;]Would it be useful to forward to the list the entire html in question?[/quote]&lt;/p&gt;&lt;p&gt;For posting attachments of up tp 64 KB&amp;nbsp; use the &lt;i&gt;Options&lt;/i&gt; tab of the forum editor shown at its top: &lt;/p&gt;
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

Here's a mildly expurgated version of the ad (with personal info removed), just in case it helps with debugging. (Uploaded as a txt file, but it's actually html.)

 

tnx

R

 

&lt;p&gt;Here&#039;s a mildly expurgated version of the ad (with personal info removed), just in case it helps with debugging. (Uploaded as a txt file, but it&#039;s actually html.) &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;tnx&lt;/p&gt;&lt;p&gt;R&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

[quote user="R. Davis"]Here's a mildly expurgated version of the ad (with personal info removed), just in case it helps with debugging. (Uploaded as a txt file, but it's actually html.)[/quote]

Sorry, but I need the complete messages to see headers and possible attachments. Please forward it attached to a new message using the respective options in Pegasus Mail's forwarding dialog and send it to beta-reports [at] pmail.gen.nz with a subject refering to this thread here.

&lt;p&gt;[quote user=&quot;R. Davis&quot;]Here&#039;s a mildly expurgated version of the ad (with personal info removed), just in case it helps with debugging. (Uploaded as a txt file, but it&#039;s actually html.)[/quote]&lt;/p&gt;&lt;p&gt;Sorry, but I need the complete messages to see headers and possible attachments. Please forward it attached to a new message using the respective options in Pegasus Mail&#039;s forwarding dialog and send it to beta-reports [at] pmail.gen.nz with a subject refering to this thread here. &lt;/p&gt;
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

Forwarded the email to beta-reports@pgmail.gen.nz

I'm of course interested in what you find.

 

thanks

 

&lt;p&gt;Forwarded the email to beta-reports@pgmail.gen.nz&lt;/p&gt;&lt;p&gt;I&#039;m of course interested in what you find.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;thanks&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Just to let you know, I put the html you provided through the Tidy app and there were no errors, just warnings issued.. So having the entire message will be important to the investigation by the Pmail team.

Martin

 

&lt;p&gt;Just to let you know, I put the html you provided through the Tidy app and there were no errors, just warnings issued.. So having the entire message will be important to the investigation by the Pmail team.&lt;/p&gt;&lt;p&gt;Martin &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

[quote user="R. Davis"]Forwarded the email to beta-reports@pgmail.gen.nz[/quote]

I only got a crash dump from you about a printer issue (which I don't really understand, BTW)? And aside from this: You're still using Pegasus Mail v4.71! If you don't update to the most recent version (4.72) it doesn't make any sense for us (and isn't easy) to deal with your crash dumps.

&lt;p&gt;[quote user=&quot;R. Davis&quot;]Forwarded the email to beta-reports@pgmail.gen.nz[/quote]&lt;/p&gt;&lt;p&gt;I only got a crash dump from you about a printer issue (which I don&#039;t really understand, BTW)? And aside from this: You&#039;re still using Pegasus Mail v4.71! If you don&#039;t update to the most recent version (4.72) it doesn&#039;t make any sense for us (and isn&#039;t easy) to deal with your crash dumps. &lt;/p&gt;
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

Didn't realize I was a version behind. Will update and try again.

 

tnx

R

 

&lt;p&gt;Didn&#039;t realize I was a version behind. Will update and try again.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;tnx&lt;/p&gt;&lt;p&gt;R&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;
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