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I can receive, but not send email

Thanks for your response. I guess I should change my password for my comcast.net account?

the good news! I can send and receive email again. If I didn't have thousands of messages and hundreds of addresses in Pegasus, I would have switched to Gmail.

<p>Thanks for your response. I guess I should change my password for my comcast.net account?</p><p> the good news! I can send and receive email again. If I didn't have thousands of messages and hundreds of addresses in Pegasus, I would have switched to Gmail.</p>

Computer got fried by lightning strike. Set up Pegasus connected to Comcast. I can download mail from their site, but can't send it. I get an error message:

 20:08:33.864: --- 19 May 2017, 20:08:33.864 ---

20:08:33.864: Connect to 'smtp.comcast.net', timeout 15 seconds.
20:08:34.911: [!] OpenSSL reported errors during handshake - error queue follows:
20:08:34.911: [!] -------------------------------------------------------------------------
20:08:34.911: [!] error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
20:08:34.911: [!] -------------------------------------------------------------------------
 
Here is my setup on the sending side. I have a name for the definition.I use server port tcp/ip 587 (recommended by Comcast). Under security I have clicked "via direct SSL connect". Under SMTP authentication, I have checked "login to
the smtp server and entered by user name and password for comcast.
 
Any suggestions? 
<p>Computer got fried by lightning strike. Set up Pegasus connected to Comcast. I can download mail from their site, but can't send it. I get an error message:</p><p> 20:08:33.864: --- 19 May 2017, 20:08:33.864 ---</p><div>20:08:33.864: Connect to 'smtp.comcast.net', timeout 15 seconds.</div><div>20:08:34.911: [!] OpenSSL reported errors during handshake - error queue follows:</div><div>20:08:34.911: [!] -------------------------------------------------------------------------</div><div>20:08:34.911: [!] error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol</div><div>20:08:34.911: [!] -------------------------------------------------------------------------</div><div> </div><div>Here is my setup on the sending side. I have a name for the definition.I use server port tcp/ip 587 (recommended by Comcast). Under security I have clicked "via direct SSL connect". Under SMTP authentication, I have checked "login to </div><div>the smtp server and entered by user name and password for comcast.</div><div> </div><div>Any suggestions? </div>

Try STARTTLS on port 587 or direct SSL on port 465 and increase the timeout.

Try STARTTLS on port 587 or direct SSL on port 465 and increase the timeout.

From what I can find it should be port 587 via StartTLS

RE the SSLv3 setting if the Security tab of the SMTP host configuration: test with it both enabled and disabled.  

Be sure to check the internet session log after each test.  It should indicate whether that change made a difference in the point of failure.

 

<p>From what I can find it should be port 587 via StartTLS </p><p>RE the SSLv3 setting if the Security tab of the SMTP host configuration: test with it both enabled and disabled.  </p><p>Be sure to check the internet session log after each test.  It should indicate whether that change made a difference in the point of failure.</p><p> </p>

made that change; here is the error message: 

6:54:29.962: [*] SSL/TLS session established

16:54:29.962: [*] ECDHE-RSA-AES256-GCM-SHA384, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(256), Mac=AEAD

16:54:29.962: [*] Peer's certificate name is '/C=US/postalCode=19103/ST=PA/L=Philadelphia/street=1 Comcast Center/O=Comcast Corporation/OU=Business Center/OU=Hosted by Comcast Corporation/OU=Unified Communications/CN=smtp.comcast.net'.

16:54:29.962: << EHLO [10.0.0.53]

16:54:29.994: >> 250-resomta-ch2-11v.sys.comcast.net hello [65.96.103.95], pleased to meet you

16:54:29.994: >> 250-HELP

 

Or:

 6:56:16.117: >> 250-STARTTLS

16:56:16.117: >> 250 OK

16:56:16.117: << STARTTLS

16:56:16.164: >> 220 2.0.0 Ready to start TLS

16:56:17.429: [*] SSL/TLS session established

16:56:17.429: [*] ECDHE-RSA-AES256-GCM-SHA384, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(256), Mac=AEAD

16:56:17.429: [*] Peer's certificate name is '/C=US/postalCode=19103/ST=PA/L=Philadelphia/street=1 Comcast Center/O=Comcast Corporation/OU=Business Center/OU=Hosted by Comcast Corporation/OU=Unified Communications/CN=smtp.comcast.net'.

16:56:17.429: << EHLO [10.0.0.53]

16:56:17.460: >> 250-resomta-ch2-04v.sys.comcast.net hello [65.96.103.95], pleased to meet you

16:56:17.460: >> 250-HELP

16:56:17.460: >> 250-AUTH LOGIN PLAIN XOAUTH2

16:56:17.460: >> 250-SIZE 36700160

16:56:17.460: >> 250-ENHANCEDSTATUSCODES

16:56:17.460: >> 250-8BITMIME

16:56:17.460: >> 250 OK

16:56:17.460: << AUTH LOGIN

16:56:17.538: >> 334 VXNlcm5hbWU6

16:56:17.538: << YXJ0bGF5dG9u

16:56:17.570: >> 334 UGFzc3dvcmQ6

16:56:17.570: << aGVucnlkb2cx

16:56:17.664: >> 535 5.7.0 ...authentication rejected (6)

 

&lt;p&gt;made that change; here is the error message:&amp;nbsp;&lt;/p&gt;&lt;p&gt;6:54:29.962: [*] SSL/TLS session established&lt;/p&gt;&lt;p&gt;16:54:29.962: [*] ECDHE-RSA-AES256-GCM-SHA384, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(256), Mac=AEAD&lt;/p&gt;&lt;p&gt;16:54:29.962: [*] Peer&#039;s certificate name is &#039;/C=US/postalCode=19103/ST=PA/L=Philadelphia/street=1 Comcast Center/O=Comcast Corporation/OU=Business Center/OU=Hosted by Comcast Corporation/OU=Unified Communications/CN=smtp.comcast.net&#039;.&lt;/p&gt;&lt;p&gt;16:54:29.962: &amp;lt;&amp;lt; EHLO [10.0.0.53]&lt;/p&gt;&lt;p&gt;16:54:29.994: &amp;gt;&amp;gt; 250-resomta-ch2-11v.sys.comcast.net hello [65.96.103.95], pleased to meet you&lt;/p&gt;&lt;p&gt;16:54:29.994: &amp;gt;&amp;gt; 250-HELP&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Or: &lt;/p&gt;&lt;p&gt;&amp;nbsp;6:56:16.117: &amp;gt;&amp;gt; 250-STARTTLS&lt;/p&gt;&lt;p&gt;16:56:16.117: &amp;gt;&amp;gt; 250 OK&lt;/p&gt;&lt;p&gt;16:56:16.117: &amp;lt;&amp;lt; STARTTLS&lt;/p&gt;&lt;p&gt;16:56:16.164: &amp;gt;&amp;gt; 220 2.0.0 Ready to start TLS&lt;/p&gt;&lt;p&gt;16:56:17.429: [*] SSL/TLS session established&lt;/p&gt;&lt;p&gt;16:56:17.429: [*] ECDHE-RSA-AES256-GCM-SHA384, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(256), Mac=AEAD&lt;/p&gt;&lt;p&gt;16:56:17.429: [*] Peer&#039;s certificate name is &#039;/C=US/postalCode=19103/ST=PA/L=Philadelphia/street=1 Comcast Center/O=Comcast Corporation/OU=Business Center/OU=Hosted by Comcast Corporation/OU=Unified Communications/CN=smtp.comcast.net&#039;.&lt;/p&gt;&lt;p&gt;16:56:17.429: &amp;lt;&amp;lt; EHLO [10.0.0.53]&lt;/p&gt;&lt;p&gt;16:56:17.460: &amp;gt;&amp;gt; 250-resomta-ch2-04v.sys.comcast.net hello [65.96.103.95], pleased to meet you&lt;/p&gt;&lt;p&gt;16:56:17.460: &amp;gt;&amp;gt; 250-HELP&lt;/p&gt;&lt;p&gt;16:56:17.460: &amp;gt;&amp;gt; 250-AUTH LOGIN PLAIN XOAUTH2&lt;/p&gt;&lt;p&gt;16:56:17.460: &amp;gt;&amp;gt; 250-SIZE 36700160&lt;/p&gt;&lt;p&gt;16:56:17.460: &amp;gt;&amp;gt; 250-ENHANCEDSTATUSCODES&lt;/p&gt;&lt;p&gt;16:56:17.460: &amp;gt;&amp;gt; 250-8BITMIME&lt;/p&gt;&lt;p&gt;16:56:17.460: &amp;gt;&amp;gt; 250 OK&lt;/p&gt;&lt;p&gt;16:56:17.460: &amp;lt;&amp;lt; AUTH LOGIN&lt;/p&gt;&lt;p&gt;16:56:17.538: &amp;gt;&amp;gt; 334 VXNlcm5hbWU6&lt;/p&gt;&lt;p&gt;16:56:17.538: &amp;lt;&amp;lt; YXJ0bGF5dG9u&lt;/p&gt;&lt;p&gt;16:56:17.570: &amp;gt;&amp;gt; 334 UGFzc3dvcmQ6&lt;/p&gt;&lt;p&gt;16:56:17.570: &amp;lt;&amp;lt; aGVucnlkb2cx&lt;/p&gt;&lt;p&gt;16:56:17.664: &amp;gt;&amp;gt; 535 5.7.0 ...authentication rejected (6)&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;

Next step: 1. will uninstall current pmail setup.and restore from cloud backup. If that doesn't work, I guess I will move to Gmail.

 

&lt;p&gt;Next step: 1. will uninstall current pmail setup.and restore from cloud backup. If that doesn&#039;t work, I guess I will move to Gmail.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Its rejecting your username and/or password. You now need to reset them as you have published them here in an easily decodable format.

Try deleting the smtp definition and resetting it.

&lt;p&gt;Its rejecting your username and/or password. You now need to reset them as you have published them here in an easily decodable format.&lt;/p&gt;&lt;p&gt;Try deleting the smtp definition and resetting it. &lt;/p&gt;

I would assume from the error message that your username or password is wrong.

I would assume from the error message that your username or password is wrong.

Ahhhhhhhhhh. Now I can send mail but can't receive. No error messages, just the normal checking "imap.comcast.net", Go to xfinity website and the mail is there.

Ahhhhhhhhhh. Now I can send mail but can&#039;t receive. No error messages, just the normal checking &quot;imap.comcast.net&quot;, Go to xfinity website and the mail is there.

Hi Art,

I sent you a private message but since I have not heard back from you and I see you have since posted I thought it best to post here to make sure you see my message.

This bit of gibberish that you posted can easily be decoded to show both your username and password.  You should change as soon as possible.

16:56:17.460: << AUTH LOGIN
16:56:17.538: >> 334 VXNlcm5hbWU6
16:56:17.538: << YXJ0bGF5dG9u
16:56:17.570: >> 334 UGFzc3dvcmQ6
16:56:17.570: << aGVucnlkb2cx

&lt;p&gt;Hi Art,&lt;/p&gt;&lt;p&gt;I sent you a private message but since I have not heard back from you and I see you have since posted I thought it best to post here to make sure you see my message. &lt;/p&gt;&lt;p&gt;This bit of gibberish that you posted can easily be decoded to show both your username and password.&amp;nbsp; You should change as soon as possible. &lt;/p&gt;&lt;p&gt;16:56:17.460: &amp;lt;&amp;lt; AUTH LOGIN 16:56:17.538: &amp;gt;&amp;gt; 334 VXNlcm5hbWU6 16:56:17.538: &amp;lt;&amp;lt; YXJ0bGF5dG9u 16:56:17.570: &amp;gt;&amp;gt; 334 UGFzc3dvcmQ6 16:56:17.570: &amp;lt;&amp;lt; aGVucnlkb2cx&lt;/p&gt;
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