[quote user="dlbayne"]Copy to Self results in an entry for each cc recipient. [/quote]
I don't know what would cause this. This only thing that comes to mind that will act on the cc content is copyself filters. I don't know about autofilters but that's worth checking as well (right click on the Copy to Self folder name > Autofiltering and see if there is a checkmark next to the "Autofiltering configured" item).
[quote user="dlbayne"] When I delete the duplications, I get the error message "Probable invalid offset in index record".
When I reindex, all the duplications reappear.
How can I fix these problems? [/quote]
Deleted messages are just hidden until deleted space is recovered so a reindex will recover all deleted messages in unrecovered space. Deleted space gets recovered automatically, by default at 24000 bytes available, but that is configurable. There is a right click option to do it manually.Sometimes a folder problem can not be fixed from within Pegasus Mail. For those cases there is a utility included with Pegasus Mail called MBXMAINT_UI.EXE. Find it in the \Programs directory of Pegasus Mail. It's usage is self-explanatory. You will need to know the filename of the folder to be repaired. This is available from folder information (another right click option). I suggest making a backup copy of the relevant .PMM/.PMI file pair first.
<p>[quote user="dlbayne"]Copy to Self results in an entry for each cc recipient.<span style="font-size: 10pt;"> </span>[/quote]</p><p>I don't know what would cause this.&nbsp; This only thing that comes to mind that will act on the cc content is copyself filters.&nbsp; I don't know about autofilters but that's worth checking as well (right click on the Copy to Self folder name &gt; Autofiltering and see if there is a checkmark next to the "Autofiltering configured" item).
</p><p><span style="font-size: 10pt;"></span><span style="font-size: 10pt;">[quote user="dlbayne"] When I delete the duplications, I get the error message "Probable invalid offset in index record".</span></p><p><span style="font-size: 10pt;">When I reindex, all the duplications reappear.&nbsp;</span></p><p>How can I fix these problems? [/quote]</p>Deleted messages are just hidden until deleted space is recovered so a reindex will recover all deleted messages in unrecovered space.&nbsp; Deleted space gets recovered automatically, by default at 24000 bytes available, but that is configurable.&nbsp; There is a right click option to do it manually.
Sometimes a folder problem can not be fixed from within Pegasus Mail.&nbsp; For those cases there is a utility included with Pegasus Mail called MBXMAINT_UI.EXE.&nbsp; Find it in the \Programs directory of Pegasus Mail.&nbsp; It's usage is self-explanatory.&nbsp; You will need to know the filename of the folder to be repaired.&nbsp; This is available from folder information (another right click option). I suggest making a backup copy of the relevant .PMM/.PMI file pair first.
