[quote user="Melissa2011B"]

Just got this from a client. Several clients in the last few months, have expressed not liking the quote back marks:

BTW, if you wouldn't mind, when you reply, please just type your reply as a new

message instead of interleaving your sentences into the text of my prior

message.  They way it is displayed on my screen has a profusion of >>>> and

weird indents that makes it very hard to read.

[/quote]

"The client is always right," so I'd suggest you to create an Identity where all your messages would be top-posted, pure HTML, and with your client message below your signature.

P.S. Also use For replies to HTML, preserve original's formatting on your Reply options to stick with your client preferences.

Hi Melissa,

I know it can be very frustrating, but it would help a lot if you could provide real information about your system, not just a Windows crash dialog. We need a starting point to guess what may be causing this behavior.

Let's begin with your Pegasus Mail version. Than you can also inform IERenderer and/or BearHTML versions (open an HTML message and click Shift+F1. Version is shown on title bar [IERenderer] or on status bar [BearHTML]). Most likely what may be causing the crash was already sorted on updated versions of those programs.

In general, one of the most frequent source of crashes is IMAP, unfortunately ... and this won't get better until David Harris get's into a better health condition, just in case you didn't happen to know.

[quote user="Euler GERMAN"]

Hi Melissa,

I know it can be very frustrating, but it would help a lot if you could provide real information about your system, not just a Windows crash dialog. We need a starting point to guess what may be causing this behavior. 

Let's begin with your Pegasus Mail version.[/quote]

Pegasus Mail for Microsoft Windows

Copyright (C) 1992-2018, David Harris, all rights reserved

Electronic mail to support@pmail.gen.nz.

WinPMail version: Version 4.73.639, Mar 30 2018, build ID 639

Language resources: Standard UK English resource set

Extension Manager version: 1.14

Operating mode: Standalone

User name and ID: Single-user mode, 0

Windows version: 6.2

Windows flag word: 0

WINPMAIL.EXE directory: C:\PMAIL\Programs

Home mailbox location: C:\PMAIL\MAIL

New mailbox location: C:\PMAIL\MAIL

TMP environment variable: C:\Users\Melissa\AppData\Local\Temp

TEMP environment variable: C:\Users\Melissa\AppData\Local\Temp

LAN-based SMTP support: N, N, N

NetWare MHS support: N, N, N

Built-in TCP/IP support: Enabled

  - WINSOCK version: WinSock 2.0

  - WINSOCK path: WSOCK32.DLL

Commandline: -A

Active -Z options: 32768

PMR variable: (None)

PML variable: (None)

MAI variable: (None)

NB variable: (None)

Autofiltering folders: 0 (0 active, 0 inactive)

Last new mail count: 4907

Message size soft limit: 0 bytes

Message size hard limit: 0 bytes

Attachment size soft limit: 0 bytes

Attachment size hard limit: 0 bytes 

[quote]Than you can also inform IERenderer and/or BearHTML versions (open an HTML message and click Shift+F1. Version is shown on title bar [IERenderer] or on status bar [BearHTML]). Most likely what may be causing the crash was already sorted on updated versions of those programs.

[/quote]

Not sure what you mean. This?:

Martin Ireland -- Pegasus Mail Helper Applications Page

Useful links: Pegasus Mail info    HtmlViewer info
Encryption: PMPGP, PMSMIME     PGP Public Key

Contact Martin Ireland by Email   

I just did a full reply and it deleted it, saying it wasn't enough seconds! WTF!

Pegasus 4.73.639 

This is all I'm getting from Shift+F1:

BEARHTML Help

Shift + F1 displays Bearhtml version information and switches between this help and the message shown

before

BearHtml HomePage

BearHtml at Community

Contents:

 Bearhtml.ini

 Cache'ing

 CSS

 Charsets

 CopyRights

 Font sizing

 Fetching

 FTP links

 Graphics

 IDN

 Installation

 Introduction

 Invalid Html

 Keyboard

 Logging

 Phishing

 Printing

 Print Preview

 Proxy Servers

 Redirection

 Scripting

 Scrolling

 Styles

 Suspicious HTML

 Timeout

 Un-install

Keyboard

(*) For different keyboards

(+) See Mousewheel scrolling amounts in Bearhtml.ini

Top

Introduction.

Bearhtml is an Html page renderer (displayer), it is not a

browser. Bearhtml supports Html 3.2 and parts of Html 4.1/XHTML.

CSS (Style definitions) is supported at level 1 and partly at level 2.

Failure to display a page may be for one of two main

reasons:

1. Badly coded Html or unsupported Html/CSS
2. Dynamic coding (scripting)

In either case you can attempt to view the page by right clicking

and selecting "Show in Browser"

Top

Graphics

Remote URL location graphics files are displayed as gray boxes; To see remote

graphics, key in Shift + Ctrl + 'U', or right click in the message

area (not on a graphic area) and select "Show picture", or ensure

that Message Reader option is set to choose fetching automatically.

There will be a delay while graphics are fetched. If a timeout occurs while downloading graphics,

you will see a warning on the Pegasus Mail status line, and further downloading

for the current message will stop. Increasing the MaxFetchtime= amount will allow some timeouts to be overcome.

While remote graphics are being downloaded, a counter can be seen to show

progress. Do not close the message until this counter completes the countdown.

In the case of corrupt or truncated graphics files a small box with

an exclamation point inside it will be displayed to indicate the

presence of an undisplayable graphic. Unavailable graphics files

will stay as a gray box

Images can be captured by right-clicking on the image. A Save file dialog will appear.

Images used to track access to a remote site, typically given a set of image dimensions to make

the image almost invisible can be problematic. A file BearTracking.txt can be used to deny

downloads from a host listed in Beartracking.txt.

Timeout

Can occur if the time to download a remote graphic exceeds the value set in Bearhtml.ini

on the MaxfetchTime= line. Attempting to fetch all further remote graphics is stopped

and these graphics will be replaced by a gray box. To retry, key in Shift + Ctrl + U.

CSS

CSS style tags are a method of enhancing HTML based content.

Unlike Html, CSS is ever-improving and adding new features. Bearhtml has full

support for CSS V1, and limited support for CSS V2. There is no support for CSS V3 onwards.

toggle keystroke sequence (Shift + Ctrl + "R") to enable or disable CSS then re-open the message.

Status line shows current state after a toggle.

Alternatively use the "Open in Browser" right click menu to invoke a full browser.

Note that Style tags commonly contain CSS content, so if WantCSS= Bearhtml.ini is set to

WantCSS=No, this will also signal that Style content is to be ignored.

Top

Invalid Html

If Bearhtml is unable to display the html message this causes

LibTidy to be invoked to attempt a repair. An attempt is then made

to display the repaired message. If this fails the original source

html is shown in the display area. Failure at this point indicates

a seriously flawed html message. If the display is blank or badly

formatted, right click and select "Open in web browser".

Top

Character sets

Html is displayed using the users normal character set (eg

ISO-8859-1). If you see blank white squares where text should

appear, this is a sign that the sender is using a different

character set. Repeat the troubleshooting method above, but when in

your browser go to View/Character Encoding and select one of the

methods shown in the list. If one of these makes the message

readable, you should inform the sender of the character set

problem, and have them identify the character set they use in the

message headers.
Unicode character set is supported in both Big and Little Endian forms,

and is converted to Utf-8 to be displayed in Pegasus Mail.

Top

IDN

Url link targets that are encoded to the IDN protocol to allow display of accented

characters, will be displayed with the accented characters properly formatted, on

the Status line, and in the Link bubble comment.

Top

Suspicious Html

Urls that are clicked are checked for possibility of being

dangerous, ie Fraudulent asking for personal information

Specifically:

• Check for numeric IP address ie http://191.168.0.1
• Check for dual domain link address, ie

  http://www.goodsite.com@www.badsite.com

• Check for misleading links, ie underlined link Url is different

  from target Url

• Check for obscured Url domain names ie

  http://%37icrosoft.com

• Check Url with contents of Bearwarn.txt file (Phishing

  tests)

• Check if target Url domain in blacklist service

  www.Surbl.org

If a problem is detected a dialog will prompt you. Clicking OK will

invoke the browser. Clicking Cancel, the Url will be remembered for

the rest of the Pegasus Mail session. Moving the mouse cursor over

the Url again will cause the mouse cursor to turn into a stop

sign.

For BlackList checking: WantBl=Yes/No in BearHtml.ini. Click on the

Url link. The status line will show result.

If you want more detail check Bearhtml.log for the Blacklist

message. It will show an IP address last number "n" (127.0.0.n) that

resolves according to which SURBL.ORG combination of lists it

occurs in. See SURBl for its

current list.

Top

Phishing detection

In addition to blacklist validation, Bearhtml will also examine the

clickable link in the display. If well known and reputable

businesses domain names occur anywhere other than in the correct

part of a Url, a warning dialog will be displayed. Users can

maintain the list in Bearwarn.txt with their own domains. See

Bearwarn.txt for more info. You are STRONGLY recommended to

add the domain info (do not add the "www" portion of the Url address)

for your local bank(s) and credit card companies

Top

Scripting

No form of scripting is supported, ie Javascript. Any such coding

in a message is ignored. This makes the display of such messages

problematic. If needed this html should be passed to a full browser

.

In addition all requests for setting or retrieving Cookies are

ignored.

Top

FTP URL links

Bearhtml does not support Url links that attempt to establish an FTP session in

order to transfer files. You will see a status comment "Protocol refused: File://"

and a dialog will appear saying that FTP Url has been copied to

your clipboard. If you want to handle the FTP Url, open your browser and

paste in the Url in your clipboard. Then you can click on the FTP

download request in your browser and it will either Save or Open the file.

Top

Printing

Users can request Header and Footer information be added to the

print pages. See PrtFlags= line in Bearhtml.ini. The font used to

produce the page header and footer is defined through the

DefaultFontName= and DefaultFontSize= coded in Bearhtml.ini. The

current Body text size (adjustable) will be used when printing the

body.

Messages with large recipient lists may cause header truncation ( 7 cms reserved).

Top

Print Preview

Users can enable previewing of print by adding a line to Bearhtml.ini that requests it,

ie: preview=yes. Alternatively while viewing a message, key in Shift + Ctrl + N to toggle preview on/off.

Current status will show on Pegasus Mail status line. Once in Print Preview mode,

click Print button to print content.

Clicking on Next/Prev buttons scrolls pages.

Zooming in/out on text can be achieved by clicking on the magnifying glass.

Top

Styles

Remote URL location styles are not fetched.

With the introduction of CSS V3, the whole operation of STYLE tags has changed to more closely match the way that CLASS tag in CSS works.

Processing Style tags can be enabled, or disabled by using the WantStyle= in Bearhtml.ini (default is WantStyle=false ) or key'ing in

Shift + Ctrl + "S" to

flip between enabled or disabled state, then re-open the message. The default is to run disabled.

The Pegasus Mail status line will briefly show the newly set state.

Top

Fonts sizing/color

Increasing or decreasing the default fontsize using the Ctrl +

mousewheel may not work in all cases, and may cause strange

formatting in some cases. If a message already has coded font

sizes, these will override any default size. Secondly any message

with parts coded with a font size, and other parts left to the

default size may appear poorly formatted. Note there are multiple

keyboard methods to adjust font size in the list above.

Similarily by using DefaultFontColor= you can opt to display the

message text in any Windows defined color. Examples are:

Black Blue

Teal Aqua

Top

Logging

For problem investigation a log file can be created in the Pegasus

Mail NewMail directory (eg c:\pmail\mail), it is a text file with

name of Bearhtml.log, that can be reviewed using Notepad etc.

Top

Scrolling

There are two forms of scrolling up or down a webpage. Scrollbars

on the edge of the display and keyboard characters. In the case of

scrollbars, this always uses the Windows standard feature of moving

by an amount of pixels in either direction, regardless of where the

text cursor is located.

Using the keyboard performs text sensitive scrolling movements to

move by an amount of "lines" and relocate the text cursor. In this

case the distance scrolled can be an amount easily explained, or in

the case of mixed text and graphics the distance scrolled can be

quite difficult to explain. Bearhtml will for instance scroll

up/down by a page height of pixels and try to find the new line of

text completely in view to place the cursor.

Top

Redirection

Http protocol allows that a Url request be modified by the web

server to fetch an object (page or image) from another location.

Bearhtml can support this feature but by default is disabled. Care

must be taken in choosing to enable redirection. It is beyond the

scope of this file to describe the risks. See Google searches such

as:

http://computing-dictionary.thefreedictionary.com/Http+redirection

Top

Remote image fetching

For most of the time the default process to download graphics is called ReadWebData,

but an alternative can be selected when ReadWebData breaks. It is called GetUrl.

The keyword RemoteFetch= can be coded as either RemoteFetch=1 (default) or

Remotefetch=2 to select GetUrl. This is an advanced setting that should not be used unless

other avenues have been explored. The most likely reasom would be a problem with SSL certificates.

Top

Cache'ing

If enabled (by WantCache=yes), a copy of downloaded graphic files

is kept and subsequent requests for the same graphic are supplied

from cache. Cache can be cleared at any time by keying in Ctrl +

Shift + Y. Cache-days= influences how long files are kept in the

cache.

Top

Proxy Servers

For some installations, workstations are not allowed to connect to

the Internet directly. They are instead required to connect to a

local proxy server. The proxyserver= value allows this server to be

identified and port number to be used. Users of Microsoft's

Internet Explorer may have this proxy server already configured.

See IE menu Tools/Internet Options/Connections/LAN settings. The

same information may be found in Firefox menu

Tools/Options/General/Connection Settings. Bearhtml at presnt only

checks the Windows Registry for I.E configuration values.

Top

Installation

1. Shut-down Pegasus Mail
2. Unzip the content of the new bearhtml.zip into the Pegasus Mail

   executables directory (eg: c:\pmail).

3. If required, edit Bearhtml.ini and Bearwarn.txt
4. If required, save Bearhtml.ini into the user NewMail directory

   to override the default location values

5. Restart Pegasus Mail

Top

Un-Install

1. Shut-down Pegasus Mail
2. Rename or delete Bearhtml.dll
3. Restart Pegasus Mail

Top

Contents of Bearhtml.ini

• ScrollPixels= (default 20) pixel height to move for

  mousewheel

• ScrollRepeat= (default 1) repeat scroll for mousewheel
• ScrollDelayMs= (default 1mSec) delay between scrolls for

  mousewheel

• DefaultFontSize= (default 12) Display font size
• DefaultFontName= (default Arial) Font to use
• DefaultFontColor= (default Black) Text color to use, if not

  pre-defined

• WantBl= (default No, Yes/No) Blacklist checking
• WantCache= (default Yes, Yes/No) Save graphics in Newmail

  sub-directory RmtFiles. Files with extension type .Rmt and .Cac are

  created

• cache-days= (default 1) If WantCache=yes then operate a elapsed

  time cache, keeping remote graphics cache'd beyond a Pegasus Mail

  session. Cache-days=0 keeps remote graphics for remainder of the

  current day only.

• LocalIPAddress= (no default, use to avoid local non-routable

  numeric addresses such as 127.0.0.1 causing Phishing warnings,

  multiple addresses separated by commas.

  ie localIPAddress=127.0.0,192.168 would exclude 127.0.0.n and

  192.168.n.n.

• Redirection= ( default No) Http Url redirect to alternative

  location (risk)

• proxyserver= (no default, code per example:

  http://127.0.0.1:8080)

• Skype= (full pathname to Skype executable). Used for Callto:

  and Skype: protocols

• PrinterSetup= (default Yes) Allow printer selection for html

  printing

• Prtflags= (default 3) 1 = Headers, 2 = Footer, 3 = Both
• Preview= (default = Yes) display in Print preview mode
• Shortinfo= (default Yes) show only domain name in Hint window

  Url.

• WarnExtensions= (default .EXE.SCR.PIF) detect risky file

  extension types on Urls

• UnloadWinInet= (default=No) Only use to force unloading of WinInet.dll>
• WantUrlRequest= (default = yes) Urls with "?" character
• WantCSS= (default = no) process CSS
• RemoteFetch= (default = 1) Select procedure to fetch remote graphics (troubleshooting)
• FixGoogle= (default = No) Temporary fix for Google Alerts image downloading problem
• FixAmazon= (default = yes) Correct wrongly coded font sizing
• MaxFetchTime= (default 15 seconds )
• Loglevel= (default 3) Uses same reporting levels as Pegasus

  Mail, ie

  Loglevel=1 Reports critical Bearhtml function errors

  Loglevel=2 Reports Loglevel=1 and serious errors

  Loglevel=3 Reports Loglevel=1-2 and normal events

  Loglevel=4 Reports Loglevel 1-3 and detailed transaction information

  Loglevel=5-8 Reports Loglevel 1-8 (all levels) and Tidy html warnings and errors

Top

Copyrights

• Pegasus Mail: David Harris (http://www.pmail.com)
• Tidy: LibTidy-Project http://tidy.sourceforge.net and

  http://www.w3c.org

• BearHtml: Martin Ireland (mailto:irelam@telus.net)
• ReadWebData: Michael in der Wiesche

Top 

[quote user="idw"]In general, one of the most frequent source of crashes is IMAP, unfortunately ... and this won't get better until David Harris get's into a better health condition, just in case you didn't happen to know.
[/quote]

No, I didn't know. But I need a good email program to be able to run my home business with, and have been using Pegasus since the 90's.

 I WISH I knew something better, but don't. But it's also causing me too many complaints from clients now. Like:

"Melissa, It is impossible to read your emails.... This is quite frustrating because I cannot be spending

this much time trying to read your emails.  The responses on

the thread DO NOT APPEAR IN ORDER, and there is so much garbage

characters added, that I find myself re-reading multiple

times."

 And I'm not even using "Rich Text" ( html? ) so I don't know what to do about this! I AM using the old quote back marks: >

but these Millennials  apparently don't know what they are, and get aggravated by them. But I don't know how else to reply to people, in a rational fashion, in Pegasus.

Are these people using Outlook? Is that what's causing them problems? 

[quote user="Euler GERMAN"]

Hi Melissa,

I know it can be very frustrating, but it would help a lot if you could provide real information about your system, not just a Windows crash dialog. We need a starting point to guess what may be causing this behavior.

Let's begin with your Pegasus Mail version. Than you can also inform IERenderer and/or BearHTML versions (open an HTML message and click Shift+F1. Version is shown on title bar [IERenderer] or on status bar [BearHTML]). Most likely what may be causing the crash was already sorted on updated versions of those programs.

[/quote]

I've tried replying to this TWICE already and someone ( moderator? ) is blocking me and deleting my replies. Wait, working now...

Pegasus 4.73.639.

 The Bear thing only gives me this:

BEARHTML Help

Shift + F1 displays Bearhtml version information and switches between this help and the message shown

before

BearHtml HomePage

BearHtml at Community

Contents:

 Bearhtml.ini

 Cache'ing

 CSS

 Charsets

 CopyRights

 Font sizing

 Fetching

 FTP links

 Graphics

 IDN

 Installation

 Introduction

 Invalid Html

 Keyboard

 Logging

 Phishing

 Printing

 Print Preview

 Proxy Servers

 Redirection

 Scripting

 Scrolling

 Styles

 Suspicious HTML

 Timeout

 Un-install

Keyboard

(*) For different keyboards

(+) See Mousewheel scrolling amounts in Bearhtml.ini

Top

Introduction.

Bearhtml is an Html page renderer (displayer), it is not a

browser. Bearhtml supports Html 3.2 and parts of Html 4.1/XHTML.

CSS (Style definitions) is supported at level 1 and partly at level 2.

Failure to display a page may be for one of two main

reasons:

1. Badly coded Html or unsupported Html/CSS
2. Dynamic coding (scripting)

In either case you can attempt to view the page by right clicking

and selecting "Show in Browser"

Top

Graphics

Remote URL location graphics files are displayed as gray boxes; To see remote

graphics, key in Shift + Ctrl + 'U', or right click in the message

area (not on a graphic area) and select "Show picture", or ensure

that Message Reader option is set to choose fetching automatically.

There will be a delay while graphics are fetched. If a timeout occurs while downloading graphics,

you will see a warning on the Pegasus Mail status line, and further downloading

for the current message will stop. Increasing the MaxFetchtime= amount will allow some timeouts to be overcome.

While remote graphics are being downloaded, a counter can be seen to show

progress. Do not close the message until this counter completes the countdown.

In the case of corrupt or truncated graphics files a small box with

an exclamation point inside it will be displayed to indicate the

presence of an undisplayable graphic. Unavailable graphics files

will stay as a gray box

Images can be captured by right-clicking on the image. A Save file dialog will appear.

Images used to track access to a remote site, typically given a set of image dimensions to make

the image almost invisible can be problematic. A file BearTracking.txt can be used to deny

downloads from a host listed in Beartracking.txt.

Timeout

Can occur if the time to download a remote graphic exceeds the value set in Bearhtml.ini

on the MaxfetchTime= line. Attempting to fetch all further remote graphics is stopped

and these graphics will be replaced by a gray box. To retry, key in Shift + Ctrl + U.

CSS

CSS style tags are a method of enhancing HTML based content.

Unlike Html, CSS is ever-improving and adding new features. Bearhtml has full

support for CSS V1, and limited support for CSS V2. There is no support for CSS V3 onwards.

toggle keystroke sequence (Shift + Ctrl + "R") to enable or disable CSS then re-open the message.

Status line shows current state after a toggle.

Alternatively use the "Open in Browser" right click menu to invoke a full browser.

Note that Style tags commonly contain CSS content, so if WantCSS= Bearhtml.ini is set to

WantCSS=No, this will also signal that Style content is to be ignored.

Top

Invalid Html

If Bearhtml is unable to display the html message this causes

LibTidy to be invoked to attempt a repair. An attempt is then made

to display the repaired message. If this fails the original source

html is shown in the display area. Failure at this point indicates

a seriously flawed html message. If the display is blank or badly

formatted, right click and select "Open in web browser".

Top

Character sets

Html is displayed using the users normal character set (eg

ISO-8859-1). If you see blank white squares where text should

appear, this is a sign that the sender is using a different

character set. Repeat the troubleshooting method above, but when in

your browser go to View/Character Encoding and select one of the

methods shown in the list. If one of these makes the message

readable, you should inform the sender of the character set

problem, and have them identify the character set they use in the

message headers.
Unicode character set is supported in both Big and Little Endian forms,

and is converted to Utf-8 to be displayed in Pegasus Mail.

Top

IDN

Url link targets that are encoded to the IDN protocol to allow display of accented

characters, will be displayed with the accented characters properly formatted, on

the Status line, and in the Link bubble comment.

Top

Suspicious Html

Urls that are clicked are checked for possibility of being

dangerous, ie Fraudulent asking for personal information

Specifically:

• Check for numeric IP address ie http://191.168.0.1
• Check for dual domain link address, ie

  http://www.goodsite.com@www.badsite.com

• Check for misleading links, ie underlined link Url is different

  from target Url

• Check for obscured Url domain names ie

  http://%37icrosoft.com

• Check Url with contents of Bearwarn.txt file (Phishing

  tests)

• Check if target Url domain in blacklist service

  www.Surbl.org

If a problem is detected a dialog will prompt you. Clicking OK will

invoke the browser. Clicking Cancel, the Url will be remembered for

the rest of the Pegasus Mail session. Moving the mouse cursor over

the Url again will cause the mouse cursor to turn into a stop

sign.

For BlackList checking: WantBl=Yes/No in BearHtml.ini. Click on the

Url link. The status line will show result.

If you want more detail check Bearhtml.log for the Blacklist

message. It will show an IP address last number "n" (127.0.0.n) that

resolves according to which SURBL.ORG combination of lists it

occurs in. See SURBl for its

current list.

Top

Phishing detection

In addition to blacklist validation, Bearhtml will also examine the

clickable link in the display. If well known and reputable

businesses domain names occur anywhere other than in the correct

part of a Url, a warning dialog will be displayed. Users can

maintain the list in Bearwarn.txt with their own domains. See

Bearwarn.txt for more info. You are STRONGLY recommended to

add the domain info (do not add the "www" portion of the Url address)

for your local bank(s) and credit card companies

Top

Scripting

No form of scripting is supported, ie Javascript. Any such coding

in a message is ignored. This makes the display of such messages

problematic. If needed this html should be passed to a full browser

.

In addition all requests for setting or retrieving Cookies are

ignored.

Top

FTP URL links

Bearhtml does not support Url links that attempt to establish an FTP session in

order to transfer files. You will see a status comment "Protocol refused: File://"

and a dialog will appear saying that FTP Url has been copied to

your clipboard. If you want to handle the FTP Url, open your browser and

paste in the Url in your clipboard. Then you can click on the FTP

download request in your browser and it will either Save or Open the file.

Top

Printing

Users can request Header and Footer information be added to the

print pages. See PrtFlags= line in Bearhtml.ini. The font used to

produce the page header and footer is defined through the

DefaultFontName= and DefaultFontSize= coded in Bearhtml.ini. The

current Body text size (adjustable) will be used when printing the

body.

Messages with large recipient lists may cause header truncation ( 7 cms reserved).

Top

Print Preview

Users can enable previewing of print by adding a line to Bearhtml.ini that requests it,

ie: preview=yes. Alternatively while viewing a message, key in Shift + Ctrl + N to toggle preview on/off.

Current status will show on Pegasus Mail status line. Once in Print Preview mode,

click Print button to print content.

Clicking on Next/Prev buttons scrolls pages.

Zooming in/out on text can be achieved by clicking on the magnifying glass.

Top

Styles

Remote URL location styles are not fetched.

With the introduction of CSS V3, the whole operation of STYLE tags has changed to more closely match the way that CLASS tag in CSS works.

Processing Style tags can be enabled, or disabled by using the WantStyle= in Bearhtml.ini (default is WantStyle=false ) or key'ing in

Shift + Ctrl + "S" to

flip between enabled or disabled state, then re-open the message. The default is to run disabled.

The Pegasus Mail status line will briefly show the newly set state.

Top

Fonts sizing/color

Increasing or decreasing the default fontsize using the Ctrl +

mousewheel may not work in all cases, and may cause strange

formatting in some cases. If a message already has coded font

sizes, these will override any default size. Secondly any message

with parts coded with a font size, and other parts left to the

default size may appear poorly formatted. Note there are multiple

keyboard methods to adjust font size in the list above.

Similarily by using DefaultFontColor= you can opt to display the

message text in any Windows defined color. Examples are:

Black Blue

Teal Aqua

Top

Logging

For problem investigation a log file can be created in the Pegasus

Mail NewMail directory (eg c:\pmail\mail), it is a text file with

name of Bearhtml.log, that can be reviewed using Notepad etc.

Top

Scrolling

There are two forms of scrolling up or down a webpage. Scrollbars

on the edge of the display and keyboard characters. In the case of

scrollbars, this always uses the Windows standard feature of moving

by an amount of pixels in either direction, regardless of where the

text cursor is located.

Using the keyboard performs text sensitive scrolling movements to

move by an amount of "lines" and relocate the text cursor. In this

case the distance scrolled can be an amount easily explained, or in

the case of mixed text and graphics the distance scrolled can be

quite difficult to explain. Bearhtml will for instance scroll

up/down by a page height of pixels and try to find the new line of

text completely in view to place the cursor.

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Redirection

Http protocol allows that a Url request be modified by the web

server to fetch an object (page or image) from another location.

Bearhtml can support this feature but by default is disabled. Care

must be taken in choosing to enable redirection. It is beyond the

scope of this file to describe the risks. See Google searches such

as:

http://computing-dictionary.thefreedictionary.com/Http+redirection

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Remote image fetching

For most of the time the default process to download graphics is called ReadWebData,

but an alternative can be selected when ReadWebData breaks. It is called GetUrl.

The keyword RemoteFetch= can be coded as either RemoteFetch=1 (default) or

Remotefetch=2 to select GetUrl. This is an advanced setting that should not be used unless

other avenues have been explored. The most likely reasom would be a problem with SSL certificates.

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Cache'ing

If enabled (by WantCache=yes), a copy of downloaded graphic files

is kept and subsequent requests for the same graphic are supplied

from cache. Cache can be cleared at any time by keying in Ctrl +

Shift + Y. Cache-days= influences how long files are kept in the

cache.

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Proxy Servers

For some installations, workstations are not allowed to connect to

the Internet directly. They are instead required to connect to a

local proxy server. The proxyserver= value allows this server to be

identified and port number to be used. Users of Microsoft's

Internet Explorer may have this proxy server already configured.

See IE menu Tools/Internet Options/Connections/LAN settings. The

same information may be found in Firefox menu

Tools/Options/General/Connection Settings. Bearhtml at presnt only

checks the Windows Registry for I.E configuration values.

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Installation

1. Shut-down Pegasus Mail
2. Unzip the content of the new bearhtml.zip into the Pegasus Mail

   executables directory (eg: c:\pmail).

3. If required, edit Bearhtml.ini and Bearwarn.txt
4. If required, save Bearhtml.ini into the user NewMail directory

   to override the default location values

5. Restart Pegasus Mail

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Un-Install

1. Shut-down Pegasus Mail
2. Rename or delete Bearhtml.dll
3. Restart Pegasus Mail

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Contents of Bearhtml.ini

• ScrollPixels= (default 20) pixel height to move for

  mousewheel

• ScrollRepeat= (default 1) repeat scroll for mousewheel
• ScrollDelayMs= (default 1mSec) delay between scrolls for

  mousewheel

• DefaultFontSize= (default 12) Display font size
• DefaultFontName= (default Arial) Font to use
• DefaultFontColor= (default Black) Text color to use, if not

  pre-defined

• WantBl= (default No, Yes/No) Blacklist checking
• WantCache= (default Yes, Yes/No) Save graphics in Newmail

  sub-directory RmtFiles. Files with extension type .Rmt and .Cac are

  created

• cache-days= (default 1) If WantCache=yes then operate a elapsed

  time cache, keeping remote graphics cache'd beyond a Pegasus Mail

  session. Cache-days=0 keeps remote graphics for remainder of the

  current day only.

• LocalIPAddress= (no default, use to avoid local non-routable

  numeric addresses such as 127.0.0.1 causing Phishing warnings,

  multiple addresses separated by commas.

  ie localIPAddress=127.0.0,192.168 would exclude 127.0.0.n and

  192.168.n.n.

• Redirection= ( default No) Http Url redirect to alternative

  location (risk)

• proxyserver= (no default, code per example:

  http://127.0.0.1:8080)

• Skype= (full pathname to Skype executable). Used for Callto:

  and Skype: protocols

• PrinterSetup= (default Yes) Allow printer selection for html

  printing

• Prtflags= (default 3) 1 = Headers, 2 = Footer, 3 = Both
• Preview= (default = Yes) display in Print preview mode
• Shortinfo= (default Yes) show only domain name in Hint window

  Url.

• WarnExtensions= (default .EXE.SCR.PIF) detect risky file

  extension types on Urls

• UnloadWinInet= (default=No) Only use to force unloading of WinInet.dll>
• WantUrlRequest= (default = yes) Urls with "?" character
• WantCSS= (default = no) process CSS
• RemoteFetch= (default = 1) Select procedure to fetch remote graphics (troubleshooting)
• FixGoogle= (default = No) Temporary fix for Google Alerts image downloading problem
• FixAmazon= (default = yes) Correct wrongly coded font sizing
• MaxFetchTime= (default 15 seconds )
• Loglevel= (default 3) Uses same reporting levels as Pegasus

  Mail, ie

  Loglevel=1 Reports critical Bearhtml function errors

  Loglevel=2 Reports Loglevel=1 and serious errors

  Loglevel=3 Reports Loglevel=1-2 and normal events

  Loglevel=4 Reports Loglevel 1-3 and detailed transaction information

  Loglevel=5-8 Reports Loglevel 1-8 (all levels) and Tidy html warnings and errors

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Copyrights

• Pegasus Mail: David Harris (http://www.pmail.com)
• Tidy: LibTidy-Project http://tidy.sourceforge.net and

  http://www.w3c.org

• BearHtml: Martin Ireland (mailto:irelam@telus.net)
• ReadWebData: Michael in der Wiesche

Top 

I suspect that your users are confusing the ">" with the close html tag character.  Easiest way to avoid this is to reply to the user without embedding his/her original message, and in your reply add lines like

"your message stated....."  They know what they said so you don't have to echo it back. Applications like Outlook always use Rich Text, which in their case is either HTML or RTF.

As for your problem, it would be good if you could take a screen shot showing garbage. I suspect I know what it will be, having been a Pegasus Mail user doing business with Outlook companyies for many years.

Martin

[quote user="irelam"]

I suspect that your users are confusing the ">" with the close html tag character.  Easiest way to avoid this is to reply to the user without embedding his/her original message, and in your reply add lines like

"your message stated....."  They know what they said so you don't have to echo it back. Applications like Outlook always use Rich Text, which in their case is either HTML or RTF.

As for your problem, it would be good if you could take a screen shot showing garbage. I suspect I know what it will be, having been a Pegasus Mail user doing business with Outlook companyies for many years.

Martin

[/quote]

 It's not showing this on MY end. A few clients are complaining. Unless they send a screen shot ( most wouldn't know how ), it's hard to see it. 

Reading this topic again I remember o something like what was mentioned but that was a loooong time ago while I was using Pmail v3.12c.

I can't remember exactly what caused the thing but it was related to RTF formatting. Remember that v3.12c didn't have HTML capabilities but it could use RTF formatting for internal and external messaging as long recipient was using Pmail too. Check if Allow 8-bit MIME encoding is set (Tools > Options > Outgoing mail > Sending mail). It's advisable to have it unset. OTOH is good practice to have Generate multipart/alternative versions of richtext messages set, if HTML message is being sent/answered.

If the Identity in use is meant to be plain-text only, best have Disable all text styling options (never send styled mail) set (Tools > Options > Outgoing mail > Message formatting).

Maybe you could show some screenshots of your settings, huh?

Sorry for those very low quality images above. I reduced it to 4 colors only (2-bit) so the image final size fit the forum limits.

Thanks Euler. I just unset the mime encoding and hope that solves it. Time will tell. Danke!

 By the way, I haven't been using RTF on replies, because of this, and the fact that spam programs are marking HTML emails as spam. 

 There are also some spam filter villains out there. I use Mailwasher for looking at my incoming emails before downloading them, and if I turn on Spamcop and Spamhaus, they start marking about 35% of my GOOD client emails as SPAM! 

[quote user="Melissa2011B"] There are also some spam filter villains out there. I use Mailwasher for looking at my incoming emails before downloading them, and if I turn on Spamcop and Spamhaus, they start marking about 35% of my GOOD client emails as SPAM! [/quote]

Been there, done that. Turn SpamHalter on, train it, and you're done. You'll be amazed how effective it can be. I've been using Bayesian spam filters since the advent of POPFile. Then I moved to K9 (100% Windows binary), and then to SpamHalter because it is natively integrated to Pegasus Mail. It take some effort for some days, but once trained it is almost flawlessly.

[quote user="Euler GERMAN"]

[quote user="Melissa2011B"] There are also some spam filter villains out there. I use Mailwasher for looking at my incoming emails before downloading them, and if I turn on Spamcop and Spamhaus, they start marking about 35% of my GOOD client emails as SPAM! [/quote]

Been there, done that. Turn SpamHalter on, train it, and you're done. You'll be amazed how effective it can be. I've been using Bayesian spam filters since the advent of POPFile. Then I moved to K9 (100% Windows binary), and then to SpamHalter because it is natively integrated to Pegasus Mail. It take some effort for some days, but once trained it is almost flawlessly.

[/quote]

 I actually just look at it in Mailwasher and delete spam before it even gets downloaded.  But thanks. 

 I am having other problems though. Like when I do a search for a name in Pegasus, and then try to open an email that the search produced, and it dings me about 4 times, with error messages that I have to keep closing, then I can eventually open the email that I want to see. 

 I'm afraid there are too many bugs in this program, but I don't know anything else that I'd like as much. I've been using this since something like 1992? I've used it so long, and with my part time home based business, since 2006, that I now have something like 46,000 saved emails, which may even be causing part of these problems? But I'm a Process Server and HAVE to save emails from my clients, to protect myself.

Another peeve of mine is that I have to keep widening the columns, to see the dates of emails in a list. Very annoying. And when I'm in the Mail Folders screen, I cant just hit the escape key to exit it.

 Someone mentioned that David has been having health problems, and hasn't been able to work on it? I'm a problem solver in real life. I've volunteered with The Universal Individual Rights Project, to help them get started. I think that there are two basic solutions that can be done with this program.

1.) Make it open source and allow people to fix the code. 

2.) It's always struck me that David was taking a more "social" approach to this, and not making enough money to do it well, over all these years. No one can be expected to spend their life working for "free". Not me, and not David. I seem to remember that he was asking for money, some years ago. But telling people that it's "free" nulls out any such requests. Why should someone pay for something that they're told is "free"? And it gives the impression that it isn't worth paying for - NOT a good idea in business. 

But I've TRIED suggesting a more capitalist approach to this - I just don't know that my suggestions ever reached him. What I'm talking about is this: There are millions of users of Pegasus, are there not? So say that they made it trial ware. Give people a generous 6 month trial, which is more than most software gives. ( usually 30-90 days )   Then tell them that if they want to continue using it, they have to register and pay. Build that into the software. If you want to use our quality product, it's time to register. Go to our site and pay.

It can be a nominal amount. Say $5. I'd pay that in a heartbeat, IF the program was good quality and free of crashes and bugs! So say that 3 million people pay $5 to register for a quality, bug free Pegasus Mail. $15 million. For that, there could be a company structure, with all the latest updates and bug fixes for each version of Windows, for example. It's the capitalist approach. Offer a quality product that people will really want to have, and make enough money for the owner(s) to do really well, as a reward for all of their labors in providing it. It's the most successful business model that there's ever been. And who, that has an internet connection in the first place, cant afford $5. Come on. THEN they can even develop an Android app, so people can use it on their phones too! And they would have money to advertise it and expand it. Even compete with programs like Thunderbird, which isn't using the capitalist approach either, and is now being supported by volunteers?

And for people like me, I would even register as a small business user, for $15, for example, if the program was fixed up nicely. Capitalism has brought more freedom and prosperity to the world, than any system EVER. Learn it. Embrace it. Use it. You don't have to become a greedy corporation that doesn't care about people. I think CoffeeCup has done quite well, without becoming that. My website is done with their Responsive Site Designer 2.5.

If anyone could please pass this along to David, it might help him immensely. 

[quote user="Melissa2011B"] I am having other problems though. Like when I do a search for a name in Pegasus, and then try to open an email that the search produced, and it dings me about 4 times, with error messages that I have to keep closing, then I can eventually open the email that I want to see. [/quote]

Are you searching local folders or remote IMAP folders? IMAP folders should behave just like local folders but some mail servers like Gmail do complain on certain operations. Other mail servers like Yahoo and GMX are much smoother than Gmail. I know very little about Hotmail/Live servers.

[quote user="Melissa2011B"] I'm

afraid there are too many bugs in this program, but I don't know

anything else that I'd like as much. I've been using this since

something like 1992? I've used it so long, and with my part time home

based business, since 2006, that I now have something like 46,000 saved

emails, which may even be causing part of these problems? But I'm a

Process Server and HAVE to save emails from my clients, to protect

myself.[/quote]

I'm not stating that Pegasus Mail is bug free, but most of its hiccups are not of its fault. Mail servers and most mail clients have been affronting RFC regulations for years. Pegasus Mail is one, if not the most, RFC compliant mail client. And it's the safer TTBOMK.

[quote user="Melissa2011B"] Another peeve of mine is that I have to keep

widening the columns, to see the dates of emails in a list. Very

annoying. And when I'm in the Mail Folders screen, I cant just hit the

escape key to exit it.[/quote]

[quote user="Euler GERMAN"]That's awkward. Pegasus Mail saves windows and columns sizes on closing....[/quote]

Keep in mind that Pegasus Mail does not do well at saving the desktop state when it's main window is maximized.  I don't know whether this applies to folder layouts of folders that aren't open when Pegasus Mail is closed but if you're running with the main window maximized try stretching it to full screen instead.

Glad you mentioned that, Brian. It's been quite a time when this "maximized main window" thing was brought to user's attention. Was that on v3.12c days?

[quote user="Euler GERMAN"]Glad you mentioned that, Brian. It's been quite a time when this "maximized main window" thing was brought to user's attention. Was that on v3.12c days?[/quote]

Ok Euler, now you're just showing off, quoting the first 32 bit version compiled on 2/24/00.  How the heck am I supposed to remember that long ago.  [:)]

It has been around for a long time though.

[quote user="Euler GERMAN"]

[quote user="Melissa2011B"] I am having other problems though. Like when I do a search for a name in Pegasus, and then try to open an email that the search produced, and it dings me about 4 times, with error messages that I have to keep closing, then I can eventually open the email that I want to see. [/quote]

[quote]Are you searching local folders or remote IMAP folders? IMAP folders should behave just like local folders but some mail servers like Gmail do complain on certain operations. Other mail servers like Yahoo and GMX are much smoother than Gmail. I know very little about Hotmail/Live servers.[/quote]

 No, local folders IN Pegasus. 

[quote user="Melissa2011B"] I'm

afraid there are too many bugs in this program, but I don't know

anything else that I'd like as much. I've been using this since

something like 1992? I've used it so long, and with my part time home

based business, since 2006, that I now have something like 46,000 saved

emails, which may even be causing part of these problems? But I'm a

Process Server and HAVE to save emails from my clients, to protect

myself.[/quote]

I'm not stating that Pegasus Mail is bug free, but most of its hiccups are not of its fault. Mail servers and most mail clients have been affronting RFC regulations for years. Pegasus Mail is one, if not the most, RFC compliant mail client. And it's the safer TTBOMK.[/quote]

No idea what you're talking about. 

 [quote user="Melissa2011B"] Another peeve of mine is that I have to keep

widening the columns, to see the dates of emails in a list. Very

annoying. And when I'm in the Mail Folders screen, I cant just hit the

escape key to exit it.[/quote]

[/quote]

NOT the date column widths in search results.