<p>Gentlemen"</p><p>I wish to thank everyone for their help on trying to solve my problem. After all your suggestions plus seeing a tutorial</p><p> on the issue I find that my default settings was the problem and I'm now okay.</p><p>I went to start button and typed default settings and saw (among others) Adobe Acrobat Reader DC and went further to see not everything</p><p>was checked so I just hit the check all button went back to see and all works fine... simple as that....ironic for a simple person it appears</p><p>Thanks again and here's wishing all a very Merry Christmas & best wishes for the new year</p><p>thank yo so much </p><p> </p><p> </p>