when I select this message in the new mail folder pmail crashes to the desktop.
Never heard of "CTD" before (other than
these ones ), so learned something new today, Dominic, thank you.
Now seriously, step by step and with taking a breath between each single one of these details as far as they connect:
... as soon as this particular email is highlighted in the new mail list doesn't even have to be selected
From this description I understand that you're doing all this in preview mode which means: highlighting = selecting = opening (resp. attempting to do so) the mail. If highlighting would happen in a stand-alone folder it would not open the message and certainly not crash.
Please note I did install the mini dump tool and let it send out a report
Well, it didn't arrive at its designated mail account but it very likely isn't required anyway, see below.
... which I did attractants attach the same notes to
Sorry, what's this supposed to mean, please?
Now here's what I would like you to do: Since you appear to be able to open Pegasus Mail and duplicate these crashes, can you please forward such a message to "beta-reports [at] pmail.gen.nz"? The best way for doing so goes like this:
Restart Pegasus Mail and leave the message alone for now. Instead first go to Pegasus Mail's menu bar and open the "Help" menu , select "About Pegasus Mail ..." and press the "Info" button in the window popping up next.
The "Info" screen will show some configuration details of your Pegasus Mail setup which you need the "New mailbox location" path of (you might want to highlight and copy it for what comes next). Now use Windows (file) Explorer for opening the respective file directory containing your new mail and folder files (among other ones).
Then right-click the crash message within Pegasus Mail's new mail folder for selecting "Message properties" (this will not open the message). The message properties screen will contain a field at the top showing the message's file name ending with .CNM which you can now locate in the file directory already opened before for zipping and attaching it to a new message to "beta-reports [at] pmail.gen.nz". Please don't send it directly to my personal address since my provider might block it as containing "malware" or a virus or spam.
Please put something into the subject of the message you'll send which points to this thread here, you might just want to use the same subject you used here since I'll certainly remember it very well now
If I can duplicate this issue I'm going to find a solution without any dumps required.
[quote="pid:54325, uid:35983"]when I select this message in the new mail folder pmail crashes to the desktop.[/quote]
Never heard of "CTD" before (other than [these ones](https://en.wikipedia.org/wiki/Crash_Test_Dummies) ;)), so learned something new today, Dominic, thank you.
Now seriously, step by step and with taking a breath between each single one of these details as far as they connect:
> ... as soon as this particular email is highlighted in the new mail list doesn't even have to be selected
From this description I understand that you're doing all this in preview mode which means: highlighting = selecting = opening (resp. attempting to do so) the mail. If highlighting would happen in a stand-alone folder it would not open the message and certainly _not_ crash.
> Please note I did install the mini dump tool and let it send out a report
Well, it didn't arrive at its designated mail account but it very likely isn't required anyway, see below.
> ... which I did attractants attach the same notes to
Sorry, what's this supposed to mean, please?
Now here's what I would like you to do: Since you appear to be able to open Pegasus Mail and duplicate these crashes, can you please forward such a message to "beta-reports [at] pmail.gen.nz"? The best way for doing so goes like this:
Restart Pegasus Mail and leave the message alone for now. Instead first go to Pegasus Mail's menu bar and open the "Help" menu , select "About Pegasus Mail ..." and press the "Info" button in the window popping up next.
The "Info" screen will show some configuration details of your Pegasus Mail setup which you need the "New mailbox location" path of (you might want to highlight and copy it for what comes next). Now use Windows (file) Explorer for opening the respective file directory containing your new mail and folder files (among other ones).
Then _right_-click the crash message within Pegasus Mail's new mail folder for selecting "Message properties" (this will _not_ open the message). The message properties screen will contain a field at the top showing the message's file name ending with .CNM which you can now locate in the file directory already opened before for zipping and attaching it to a new message to "beta-reports [at] pmail.gen.nz". Please don't send it directly to my personal address since my provider might block it as containing "malware" or a virus or spam.
Please put something into the subject of the message you'll send which points to this thread here, you might just want to use the same subject you used here since I'll certainly remember it very well now :)
If I can duplicate this issue I'm going to find a solution without any dumps required.
Michael
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