We've retired Pegasus since months and working only with Thunderbird IMAP Clients against a local Mercury IMAP Server.
Generally Thunderbird and Mercury cooperate great and all 20 users are happy with Thunderbird.
But from time to time we experience that mails which have been moved into another mail folder (under Thunderbird) reappear in the inbox after a few hours.
When moving a mail, it will be copied into the other mail folder (also physically into the Mercury target mail folder at the server drive) and normally marked as "to be deleted" within the inbox. At this moment the mail disappears from the inbox and is not longer to be seen. (With other client programs like e.g. Roundcube you could still see this "marked as deleted" mail in light grey)
Further in Thunderbird account settings "Expunge inbox on closing" is activated which normally should remove any mails designated for final deletion.
But we do not supervise whether Mercury is really deleting those mails or not. Why they reappear from time to time? Has anybody an idea?
We've retired Pegasus since months and working only with Thunderbird IMAP Clients against a local Mercury IMAP Server.
Generally Thunderbird and Mercury cooperate great and all 20 users are happy with Thunderbird.
But from time to time we experience that mails which have been moved into another mail folder (under Thunderbird) reappear in the inbox after a few hours.
When moving a mail, it will be copied into the other mail folder (also physically into the Mercury target mail folder at the server drive) and normally marked as "to be deleted" within the inbox. At this moment the mail disappears from the inbox and is not longer to be seen. (With other client programs like e.g. Roundcube you could still see this "marked as deleted" mail in light grey)
Further in Thunderbird account settings "Expunge inbox on closing" is activated which normally should remove any mails designated for final deletion.
But we do not supervise whether Mercury is really deleting those mails or not. Why they reappear from time to time? Has anybody an idea?
edited 1 day ago at 3:07 pm