Your problem is most likely in your mailserver or how you're configured
PMail for your mailserver, not PMail itself. The key to understanding
this is the fact that "relaying" is being denied: Relaying just means
delivery of your mail message from one server to the next--Mail
clients, such as PMail, usually do not connect directly to each other
mailserver. Instead, they connect to a mailserver on which you have an
account, and then pass your mail messages to that server with a request
to "relay" it to the recipient's mailserver. (Think of it like sending
a paper letter through the postal service. You do not usually walk to
the other persons house and put it in their mailbox. Instead, you give
it to the postperson, and ask the postperson to deliver it to them.
Relaying here is just a more accurate word for "deliver".)
So
what the "relaying denied" message is saying is that either you have
your mail client (PMail in this case) incorrectly configured to
properly interact with your providers mailserver, or your providers
mailserver is suddenly refusing to interact with Hotmail's mailserver.
Most
often, I see these messages when someone tries to use a mailserver they
do not have proper authorization to use--Or no longer are authorized to
use: Some spammers use insecure mailservers that will relay (deliver)
mail for anyone who asks, even if they do not have an account. But
after getting complaints about an "open relay mailserver", they may
secure their mailserver and require additional authentication before
accepting your mail.
Another common cause I see for these
messages are when mailservers are configured to refuse interaction with
certain mailservers. For example, if your provider feels they get too
much junk or have to many problems with Hotmail users, they could
configure their server to reject anything to/from hotmail.com
mailservers. (It could be the other way around, as well. As Peter said,
Hotmail may have done something to their mailservers which makes them
refuse to accept from your provider's mailservers; That's what he meant
about maybe a reverse lookup problem. In effect, Hotmail may be
thinking your provider is not a legitimate mailserver but some spammer,
so it's refusing to accept mail passed through them.)
In short,
you'll have to go through your mail sending (SMTP) settings to make
sure they are all correct--And ask your provider for the proper values;
Even if they've worked for 15 years, one small change could suddenly
invalidate your previous setup. If everything there seems ok, talk to
your provider and make sure they have not blocked or have other
problems interacting with Hotmail mailservers.
HTH,
C. M.
Your problem is most likely in your mailserver or how you're configured
PMail for your mailserver, not PMail itself. The key to understanding
this is the fact that "relaying" is being denied: Relaying just means
delivery of your mail message from one server to the next--Mail
clients, such as PMail, usually do not connect directly to each other
mailserver. Instead, they connect to a mailserver on which you have an
account, and then pass your mail messages to that server with a request
to "relay" it to the recipient's mailserver. (Think of it like sending
a paper letter through the postal service. You do not usually walk to
the other persons house and put it in their mailbox. Instead, you give
it to the postperson, and ask the postperson to deliver it to them.
Relaying here is just a more accurate word for "deliver".)
So
what the "relaying denied" message is saying is that either you have
your mail client (PMail in this case) incorrectly configured to
properly interact with your providers mailserver, or your providers
mailserver is suddenly refusing to interact with Hotmail's mailserver.
Most
often, I see these messages when someone tries to use a mailserver they
do not have proper authorization to use--Or no longer are authorized to
use: Some spammers use insecure mailservers that will relay (deliver)
mail for anyone who asks, even if they do not have an account. But
after getting complaints about an "open relay mailserver", they may
secure their mailserver and require additional authentication before
accepting your mail.
Another common cause I see for these
messages are when mailservers are configured to refuse interaction with
certain mailservers. For example, if your provider feels they get too
much junk or have to many problems with Hotmail users, they could
configure their server to reject anything to/from hotmail.com
mailservers. (It could be the other way around, as well. As Peter said,
Hotmail may have done something to their mailservers which makes them
refuse to accept from your provider's mailservers; That's what he meant
about maybe a reverse lookup problem. In effect, Hotmail may be
thinking your provider is not a legitimate mailserver but some spammer,
so it's refusing to accept mail passed through them.)
In short,
you'll have to go through your mail sending (SMTP) settings to make
sure they are all correct--And ask your provider for the proper values;
Even if they've worked for 15 years, one small change could suddenly
invalidate your previous setup. If everything there seems ok, talk to
your provider and make sure they have not blocked or have other
problems interacting with Hotmail mailservers.
HTH,
C. M.