Community Discussions and Support
retrieving deleted mail folder

Dear rusty,

I think this is bad luck and you can't do anything inside of Pegasus Mail. I just tried deleting a folder (of course a test folder...); the folder seems to be deleted on operation system level. I recommend the following to you (but without any guarantee....):

0/ Try to avoid loading new files or doing changes to your entire file system.

1/ Make a - or better two - complete Backup(s) of your Pegasus Mail system AND your Mailbox.

2/ Use a tool to unerase the file on the operation system level. (Pegasus Mail folders consist of two files: .pmi and .pmm Unix mailboxes consist of a .mbx and a .pmg-file)

3/ As soon as you have unerased the file start Pegasus Mail. Please do not download or send mails in this session.

4/ Create a new folder in Pegasus (store no mail in it).

5/ Terminate Pegasus Mail

6/ Check (e.g. with motepad) in your mailbox directory the file HIERARCH.PM, look for the filename of the new folder; it's the last string in the first quoted field and starts with UNX or FOL (e.g. UNX056E1 or FOL06B44).

7/ Write down the file name of this new folder

8/ Delete the files of the new folder

9/ Rename the files of the old folder to the name of the new folder.

10/ Restart Pegasus Mail.

If this "restore" doesn't work please restore the backup you did in step 1.

For the future: Consider a regular and robust backup of your mails.

Yours,
Markus


Dear rusty, I think this is bad luck and you can't do anything inside of Pegasus Mail. I just tried deleting a folder (of course a test folder...); the folder seems to be deleted on operation system level. I recommend the following to you (but without any guarantee....): 0/ Try to avoid loading new files or doing changes to your entire file system. 1/ Make a - or better two - complete Backup(s) of your Pegasus Mail system AND your Mailbox. 2/ Use a tool to unerase the file on the operation system level. (Pegasus Mail folders consist of two files: .pmi and .pmm Unix mailboxes consist of a .mbx and a .pmg-file) 3/ As soon as you have unerased the file start Pegasus Mail. Please do not download or send mails in this session. 4/ Create a new folder in Pegasus (store no mail in it). 5/ Terminate Pegasus Mail 6/ Check (e.g. with motepad) in your mailbox directory the file HIERARCH.PM, look for the filename of the new folder; it's the last string in the first quoted field and starts with UNX or FOL (e.g. UNX056E1 or FOL06B44). 7/ Write down the file name of this new folder 8/ Delete the files of the new folder 9/ Rename the files of the old folder to the name of the new folder. 10/ Restart Pegasus Mail. If this "restore" doesn't work please restore the backup you did in step 1. For the future: Consider a regular and robust backup of your mails. Yours, Markus

Hello

I was just doing some housecleaning on my office mail files and realized I had deleted an entire folder of important e-mails.

Is there any possible way to rertrieve this folder or e-mails?

I have checked my recycle bin to no avail. 

I have left this Pegasus session open hoping there is some remedy.

If anyone has any suggestions please help. Your efforts will be appreciated

  

 

<P>Hello</P> <P>I was just doing some housecleaning on my office mail files and realized I had deleted an entire folder of important e-mails.</P> <P>Is there any possible way to rertrieve this folder or e-mails?</P> <P>I have checked my recycle bin to no avail. </P> <P>I have left this Pegasus session open hoping there is some remedy.</P> <P>If anyone has any suggestions please help. Your efforts will be appreciated</P> <P>  </P> <P mce_keep="true"> </P>
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