Pegasus Mail error

Thomas_N_

posted Apr 7 '08 at 3:32 pm

Hello!

[quote user="François Blais"]

[quote user="irelam"] Make sure you close Pegasus Mail by using its menu File/Close rather than the system 'X' button in the right corner of the Window. Martin[/quote]

What? Pegasus still has that bug?

I hope this is fixed in 5.0!

[/quote]

I am not sure whether this really has something to with the problem reported by the thread starter.
I have several Pegasus Mail user; for testing purposes, I closed every of them by clicking on the X in the right corner of the Pegasus Mail main window. Each time I closed it that way, Pegasus Mail closed normally without any problems.

Thomas S.'s suggestion concerning the rights sounds useful to me.

There may be another reason for Pegasus Mail crashing when being closed. If you close Pegasus Mail while a POP3-check is being done, Pegasus Mail is likely to crash (at least, this is what I have experienced). Is Pegasus Mail checking for new messages while your are closing Pegasus Mail?

Hello! [quote user="François Blais"][quote user="irelam"] Make sure you close Pegasus Mail by using its menu File/Close rather than the system 'X' button in the right corner of the Window. Martin[/quote]What? Pegasus still has that bug?I hope this is fixed in 5.0! [/quote] I am not sure whether this really has something to with the problem reported by the thread starter. I have several Pegasus Mail user; for testing purposes, I closed every of them by clicking on the X in the right corner of the Pegasus Mail main window. Each time I closed it that way, Pegasus Mail closed normally without any problems. Thomas S.'s suggestion concerning the rights sounds useful to me. There may be another reason for Pegasus Mail crashing when being closed. If you close Pegasus Mail while a POP3-check is being done, Pegasus Mail is likely to crash (at least, this is what I have experienced). Is Pegasus Mail checking for new messages while your are closing Pegasus Mail?

brightspark

posted Apr 5 '08 at 7:03 am

Hi There

Each time I shut Pegasus down I get the following error message coming up in a Window:

Pegasus Mail for Windows has encountered a problem and needs to close. We are sorry for the inconvenience.

Any ideas on the cause

Thanks

Hi ThereEach time I shut Pegasus down&nbsp; I get the following error message coming up in a Window:&nbsp;Pegasus Mail for Windows has encountered a problem and needs to close.&nbsp; We are sorry for the inconvenience.&nbsp;Any ideas on the cause&nbsp;Thanks&nbsp;

Thomas R. Stephenson

posted Apr 5 '08 at 5:44 pm

I suspect that there is a problem with the deleted messages folder since this is one of the things processed on closing. Delete it manually before closing and see if this fixes the problem.

I suspect that there is a problem with the deleted messages folder since this is one of the things processed on closing.&nbsp; Delete it manually before closing and see if this fixes the problem.&nbsp;

irelam

posted Apr 5 '08 at 6:11 pm

Make sure you close Pegasus Mail by using its menu File/Close rather than the system 'X' button in the right corner of the Window.

Martin

Make sure you close Pegasus Mail by using its menu File/Close rather than the system 'X' button in the right corner of the Window. Martin

Francois

posted Apr 5 '08 at 11:41 pm

[quote user="irelam"]Make sure you close Pegasus Mail by using its menu File/Close rather than the system 'X' button in the right corner of the Window.

Martin[/quote]

[^o)]

What? Pegasus still has that bug?

I hope this is fixed in 5.0!

Regards,

François

[quote user="irelam"]Make sure you close Pegasus Mail by using its menu File/Close rather than the system 'X' button in the right corner of the Window. Martin[/quote][^o)]What? Pegasus still has that bug?I hope this is fixed in 5.0!Regards,François&nbsp;

brightspark

posted Apr 6 '08 at 4:40 pm

Hi

Thanks for the tips.

Tried both methods and it still crashes... same error message.

Very strange anything else you think I should look at?

Regards

Ben

Hi Thanks for the tips.Tried both methods and it still crashes... same error message.&nbsp; Very strange anything else you think I should look at? RegardsBen&nbsp;

Thomas R. Stephenson

posted Apr 6 '08 at 11:15 pm

[quote user="brightspark"]

Hi

Thanks for the tips.

Tried both methods and it still crashes... same error message.

Very strange anything else you think I should look at?

Regards

Ben

[/quote]

Hard to say. The program is writing it's ini file, the state.pmj, hierarch.pm and folstate.pm among other things and probably one of these can't be written. I'd check all of the rights and read-write status of the program files for starters

[quote user="brightspark"]Hi Thanks for the tips.Tried both methods and it still crashes... same error message.&nbsp; Very strange anything else you think I should look at? RegardsBen&nbsp;[/quote]Hard to say.&nbsp; The program is writing it's ini file, the state.pmj, hierarch.pm and folstate.pm among other things and probably one of these can't be written.&nbsp; I'd check all of the rights and read-write status of the program files for starters &nbsp;

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