[quote user="bstiefel"]
on mercury mail server I setup a global rule to send email from a specific user to his secratery. The rule has the to & cc fields checked & the match specifies the name without the domainas in jsmith and I have tried either foward or copy to jane@xyz.com, which is the domain hosted by the mercury mail server. The mail do not seem to get sent to jane.
1) how do I correct this
Don't use a filter, use a FORWARD file in the users mail directory that forwards the mail to the secretary. Mail forwarding is handled by a file called FORWARD in the user's mail directory. FORWARD can contain the following lines.
Forward-To: <address>
Deliver-Also: <Y> or <N>
The <address> is a single address to which the message should be forwarded. While each Forward-To: line can only contain a single address, a user's FORWARD file can contain multiple Forward-To: lines, which will result in the message being forwarded separately to the address specified in each line.
You must turn on this capability in Configuration | Mercury core | Advanced "Allow file-based forwarding specification using FORWARD files".
Allow file-based forwarding specification using FORWARD files Autoforwarding is normally a restricted feature in Mercury and Pegasus Mail, controlled in NetWare mode by the system administrator. In non-NetWare modes, and in NetWare mode if the administrator wishes to open the feature up, you can check this control to enable an alternative autoforwarding feature. When this control is enabled, Mercury will look for a file called FORWARD in the user's new mail directory. If it finds a FORWARD file, it will open it and examine it for lines specifying how forwarding should be done. For the format of the FORWARD file, click here. Enabling this feature can create a security issue, since it is possible for another user with write access to a user's new mail directory to create a "fake" FORWARD file and forward the user's mail without his or her knowledge. In environments where a little trust is possible, however, it's a very useful feature.
2) is there a log which shows the filter running against the inbound mail
Nope but Window | System messages will show the filter action.
3) I have tried the enable /disable button, but I dont see if it is enable or disabled
The filter will be grayed out if disabled.
Thank you
[/quote]
[quote user="bstiefel"]<blockquote><p>on mercury mail server I setup a global rule to send email from a specific user to his secratery.&nbsp; The rule has the to &amp; cc fields checked &amp; the match specifies the name without the domainas in jsmith and I have tried either foward or copy to <a href="mailto:jane@xyz.com" mce_href="mailto:jane@xyz.com">jane@xyz.com</a>, which is the domain hosted by the mercury mail server.&nbsp; The mail do not seem to get sent to jane.</p><p>1) how do I correct this</p></blockquote><p>Don't use a filter, use a FORWARD file in the users mail directory that forwards the mail to the secretary.&nbsp; Mail forwarding is handled by a file called FORWARD in the user's mail directory.&nbsp; FORWARD can contain the following lines.
Forward-To: &lt;address&gt;
Deliver-Also: &lt;Y&gt; or &lt;N&gt;
The &lt;address&gt; is a single address to which the message should be forwarded.&nbsp; While each Forward-To: line can only contain a single address, a user's FORWARD file can contain multiple Forward-To: lines, which will result in the message being forwarded separately to the address specified in each line.
You must turn on this capability in Configuration | Mercury core | Advanced "Allow file-based forwarding specification using FORWARD files".
&nbsp;</p><p><i><b>Allow file-based forwarding specification using FORWARD files</b></i>&nbsp; Autoforwarding is normally a restricted feature in Mercury and Pegasus Mail, controlled in NetWare mode by the system administrator. In non-NetWare modes, and in NetWare mode if the administrator wishes to open the feature up, you can check this control to enable an alternative autoforwarding feature. When this control is enabled, Mercury will look for a file called FORWARD in the user's new mail directory. If it finds a FORWARD file, it will open it and examine it for lines specifying how forwarding should be done. For the format of the FORWARD file, click here. Enabling this feature can create a security issue, since it is possible for another user with write access to a user's new mail directory to create a "fake" FORWARD file and forward the user's mail without his or her knowledge. In environments where a little trust is possible, however, it's a very useful feature. </p><p>&nbsp;</p>
<blockquote><p>2) is there a log which shows the filter running against the inbound mail</p></blockquote><p>Nope but Window | System messages will show the filter action.
</p>
<blockquote><p>3) I have tried the enable /disable button, but I dont see if it is enable or disabled</p></blockquote><p>The filter will be grayed out if disabled.&nbsp;
</p>
<blockquote><p>&nbsp;Thank you</p></blockquote>[/quote]
