Community Discussions and Support
Strange characters turning up at recipient end.... from Pegasus Mail

Aderoy!

Thanks for ideas.... still have the problems so all suggestion are highly appreciated.

 Signature: I have now changed that and have a simple signature generated by Pegasus Mail and have chosen the option "internet adress - plain content". I Guess that is the best option - agree or should I handle it in any other way ? 

  Rich (formatted) Text is OFF in the Tools/Options/Outgoing messages section - should I change that, or !?

 Jon

<P>Aderoy!</P> <P>Thanks for ideas.... still have the problems so all suggestion are highly appreciated.</P> <P> Signature: I have now changed that and have a simple signature generated by Pegasus Mail and have chosen the option "internet adress - plain content". I Guess that is the best option - agree or should I handle it in any other way ? </P> <P>  Rich (formatted) Text is OFF in the Tools/Options/Outgoing messages section - should I change that, or !?</P> <P> Jon</P>

 

 

I am recently getting complaints that the email I send from Pegasus show up very "odd" with a lot of strange characters at the recipient end.... I have attached one example below. Can anyone suggest what setting I can adjust to hopefully get around this !?

 I am running the latest version on a Vista PC and my feeling is that this is a new problem that has come over the last couple of months...

 /Jon Risfelt, Stockholm, Sweden 

EXAMPLE OF WHAT THE EMAIL LOOK LIKE FOR THE RECIPIENT:

 

Från: Jon Risfelt [

mailto:jon@risfelt.se]
Skickat: den 6 november 2008 17:24
Till:
chrisdeering@yahoo.com; anders Torstensson; par@snowshoecapital.com
Kopia: magnus Nilsson; per.gronwall@wayfinder.com
Ämne: WAYFINDER BOARD MEETING & UPDATE

 

160;           &#16=
0;&#160;&#160;+46 734 34 33 32</span></font>
</div>
<div align=3D"left">
<font face=3D"Arial" size=3D"2">
<span style=3D" font-size:10pt">
Professional Web:&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;www=
.risfelt.se</span></font>
</div>
<div align=3D"left">
<font face=3D"Arial" size=3D"2">
<span style=3D" font-size:10pt">

Personal Blog:&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;=
&#160;&#160;&#160;&#160;risfelt.blogsome.com</span></font>
</div>
<div align=3D"left">
Priority: normal
X-mailer: Pegasus Mail for Windows (4.41)
Content-type: Multipart/Alternative; boundary="Alt-Boundary-21502.4825516"
--Alt-Boundary-21502.4825516
Content-type: text/plain; charset=ISO-8859-1
Content-transfer-encoding: Quoted-printable
Content-description: Mail message body

 

CONFIDENTIAL!!

 

P=E4r, Chris & Anders!
cc: Magnus & Pelle

 

At the last Board meeting in Lund we agreed on the need for three more mee
tings this year:

etc....

-------------------------------------------

&lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;I&amp;nbsp;am recently getting complaints that the email I send from Pegasus show up very &quot;odd&quot; with a lot of strange characters at the recipient end.... I have attached one example below. Can anyone suggest what setting I can adjust to hopefully get around this !?&lt;/P&gt; &lt;P&gt;&amp;nbsp;I am running the latest version on a Vista PC and&amp;nbsp;my feeling is that this is a new problem that has come over the last couple of months...&lt;/P&gt; &lt;P&gt;&amp;nbsp;/Jon Risfelt, Stockholm, Sweden&amp;nbsp;&lt;/P&gt;&lt;FONT size=2&gt; &lt;P align=left&gt;&lt;U&gt;&lt;STRONG&gt;EXAMPLE OF WHAT THE EMAIL LOOK LIKE FOR THE RECIPIENT:&lt;/STRONG&gt;&lt;/U&gt;&lt;/P&gt; &lt;P align=left mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P align=left&gt;Fr&aring;n: Jon Risfelt [&lt;/FONT&gt;&lt;U&gt;&lt;FONT color=#008000 size=2&gt;&lt;FONT color=#008000 size=2&gt;mailto:jon@risfelt.se]&lt;/U&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=2&gt; Skickat: den 6 november 2008 17:24 Till: &lt;/FONT&gt;&lt;U&gt;&lt;FONT color=#008000 size=2&gt;&lt;FONT color=#008000 size=2&gt;chrisdeering@yahoo.com&lt;/U&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=2&gt;; anders Torstensson; &lt;/FONT&gt;&lt;U&gt;&lt;FONT color=#008000 size=2&gt;&lt;FONT color=#008000 size=2&gt;&lt;A href=&quot;mailto:par@snowshoecapital.com&quot;&gt;par@snowshoecapital.com&lt;/A&gt; &lt;/U&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=2&gt;Kopia: magnus Nilsson; &lt;/FONT&gt;&lt;U&gt;&lt;FONT color=#008000 size=2&gt;&lt;FONT color=#008000 size=2&gt;&lt;A href=&quot;mailto:per.gronwall@wayfinder.com&quot;&gt;per.gronwall@wayfinder.com&lt;/A&gt; &lt;/U&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=2&gt;&Auml;mne: WAYFINDER BOARD MEETING &amp;amp; UPDATE&lt;/P&gt; &lt;P align=left mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P align=left&gt;160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#16= 0;&amp;amp;#160;&amp;amp;#160;+46 734 34 33 32&amp;lt;/span&amp;gt;&amp;lt;/font&amp;gt; &amp;lt;/div&amp;gt; &amp;lt;div align=3D&quot;left&quot;&amp;gt; &amp;lt;font face=3D&quot;Arial&quot; size=3D&quot;2&quot;&amp;gt; &amp;lt;span style=3D&quot; font-size:10pt&quot;&amp;gt; Professional Web:&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;www= .risfelt.se&amp;lt;/span&amp;gt;&amp;lt;/font&amp;gt; &amp;lt;/div&amp;gt; &amp;lt;div align=3D&quot;left&quot;&amp;gt; &amp;lt;font face=3D&quot;Arial&quot; size=3D&quot;2&quot;&amp;gt; &amp;lt;span style=3D&quot; font-size:10pt&quot;&amp;gt;&lt;/P&gt; &lt;P align=left&gt;Personal Blog:&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;= &amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;risfelt.blogsome.com&amp;lt;/span&amp;gt;&amp;lt;/font&amp;gt; &amp;lt;/div&amp;gt; &amp;lt;div align=3D&quot;left&quot;&amp;gt; Priority: normal X-mailer: Pegasus Mail for Windows (4.41) Content-type: Multipart/Alternative; boundary=&quot;Alt-Boundary-21502.4825516&quot; --Alt-Boundary-21502.4825516 Content-type: text/plain; charset=ISO-8859-1 Content-transfer-encoding: Quoted-printable Content-description: Mail message body&lt;/P&gt; &lt;P align=left mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P align=left&gt;CONFIDENTIAL!!&lt;/P&gt; &lt;P align=left mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P align=left&gt;P=E4r, Chris &amp;amp; Anders! cc: Magnus &amp;amp; Pelle&lt;/P&gt; &lt;P align=left mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P align=left&gt;At the last Board meeting in Lund we agreed on the need for three more mee tings this year:&lt;/P&gt; &lt;P align=left&gt;etc....&lt;/P&gt; &lt;P align=left&gt;-------------------------------------------&lt;/P&gt;&lt;/FONT&gt;

Jon, here's the last reply (from Thomas N) when this happened to someone else - see if it works for you:

[quote]Just guessing: perhaps, MIME-encoding was not turned on. It can be

turned on at "Tools" | "Options" | "Outgoing mail" | "Messages and

replies" -> "Use MIME features - ON". As far as I know, that option

can be set for each identity separately, so you had better check it for

all identites just to be sure.

When writing a message, you can toggle the MIME-option for the

particular message. At the "Special"-tab of the Message Editor window,

you can find the option "Use MIME features in this message for

Internet/local mail".

It is highly recommended to turn MIME on for all messages sent. I suggest that the first option I have mentioned is turned on for all identities.

If you want to know about MIME, the Wikipedia-entry at http://en.wikipedia.org/wiki/MIME may be a point to start from.[/quote]

&lt;p&gt;Jon, here&#039;s the last reply (from Thomas N) when this happened to someone else - see if it works for you:&lt;/p&gt;&lt;p&gt;[quote]Just guessing: perhaps, MIME-encoding was not turned on.&amp;nbsp;It can be turned on at&amp;nbsp;&quot;Tools&quot; | &quot;Options&quot; | &quot;Outgoing mail&quot; | &quot;Messages and replies&quot; -&amp;gt; &quot;Use MIME features - ON&quot;. As far as I know, that&amp;nbsp;option can be set for each identity separately, so you had better check it for all identites just to be sure.&lt;/p&gt; &lt;p&gt;When writing a message, you can toggle the MIME-option for the particular message. At the &quot;Special&quot;-tab of the Message Editor window, you can find the option &quot;Use MIME features in this message for Internet/local mail&quot;.&lt;/p&gt; &lt;p&gt;&lt;b&gt;It is highly recommended to turn MIME &lt;u&gt;on&lt;/u&gt;&lt;/b&gt; for all messages sent.&amp;nbsp;I suggest that the first option I have mentioned is turned on for all identities.&lt;/p&gt; &lt;p&gt;If you want to know about MIME, the Wikipedia-entry at &lt;a href=&quot;http://en.wikipedia.org/wiki/MIME&quot; mce_href=&quot;http://en.wikipedia.org/wiki/MIME&quot;&gt;http://en.wikipedia.org/wiki/MIME&lt;/a&gt;&amp;nbsp;may be a point to start from.[/quote]&lt;/p&gt;

PaulW;

Thanks for reply but it cannot be that since I have MIME features on ! Must be something else...

I have now changed the signature to "Internet adress - plain content" instead of "formatted content" since I think that some of the garbage charachters coming up in the beginning of the email for the recipient is actually coming from the signature I have added at the bottom of my email... Can it be that !?

Jon

&lt;P&gt;PaulW;&lt;/P&gt; &lt;P&gt;Thanks for reply but it cannot be that since I have MIME features on ! Must be something else...&lt;/P&gt; &lt;P&gt;I have now changed the signature to &quot;Internet adress - plain content&quot; instead of &quot;formatted content&quot; since I think that some of the&amp;nbsp;garbage charachters coming up in the beginning of the email for the recipient is actually coming from the signature I have added at the bottom of my email... Can it be that !?&lt;/P&gt; &lt;P&gt;Jon&lt;/P&gt;

[quote user="JonR"]

 

 

I am recently getting complaints that the email I send from Pegasus show up very "odd" with a lot of strange characters at the recipient end.... I have attached one example below. Can anyone suggest what setting I can adjust to hopefully get around this !?

 

160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#16=
0;&#160;&#160;+46 734 34 33 32</span></font>
</div>

[/quote]

 

The &#160 is a nonbreaking space in HTML.  Seems you may be using HTML for the signature?  How was this generated? From Pegaus or cut and paste from something else?

If the Rich Text checkbox on 'New Mail' is configured,  Check the menu Tools |  Options (Alt-F10) | Outgoing Messages. Do you have always send plain text?

[quote user=&quot;JonR&quot;]&lt;P mce_keep=&quot;true&quot;&gt;&nbsp;&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&nbsp;&lt;/P&gt; &lt;P&gt;I&nbsp;am recently getting complaints that the email I send from Pegasus show up very &quot;odd&quot; with a lot of strange characters at the recipient end.... I have attached one example below. Can anyone suggest what setting I can adjust to hopefully get around this !?&lt;/P&gt; &lt;P&gt;&nbsp;&lt;/P&gt;&lt;FONT size=&quot;2&quot;&gt;&lt;P align=&quot;left&quot;&gt;&lt;/FONT&gt;&lt;FONT size=&quot;2&quot;&gt;&lt;/P&gt; &lt;P align=&quot;left&quot;&gt;160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#160;&amp;amp;#16= 0;&amp;amp;#160;&amp;amp;#160;+46 734 34 33 32&amp;lt;/span&amp;gt;&amp;lt;/font&amp;gt; &amp;lt;/div&amp;gt; &lt;/P&gt;&lt;/FONT&gt;&lt;P&gt;[/quote]&lt;/P&gt;&lt;P&gt;&nbsp;&lt;/P&gt;&lt;P&gt;The &amp;amp;#160 is a nonbreaking space in HTML. &nbsp;Seems you may be using HTML for the signature? &nbsp;How was this generated? From Pegaus or cut and paste from something else?&lt;/P&gt;&lt;P&gt;If the Rich Text checkbox on &#039;New Mail&#039; is configured, &nbsp;Check the menu Tools | &nbsp;Options (Alt-F10) | Outgoing Messages. Do you have always send plain text?&lt;/P&gt;
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