thnx for helping me, it was a firewall, thnx again

hi

   i m receiving error FF in MercuryC SMTP client(relay version)

using smtp.gmail.com as host. 

i have increased the TCP/IP  timeout to 600 but still receive the same error, also enabled session logging, session log file displays the following error 

03:51:23.765: --- Thu Nov 20 03:51:23 2008 ---
03:51:23.796: Connect to 'smtp.gmail.com', timeout 600.
03:51:25.078: 2: Bad address "smtp.gmail.com"

can anyone help me in solving this problem

thnx

As you get the error message Bad address "smtp.gmail.com" I would assume there is a problem with name resolution on your computer. Check DNS settings in Windows, and test that you can ping smtp.gmail.com from a command window.

/Rolf 

Check your port and SSL/TLS settings.

(b) -SMTP STARTTLS -

  Server host name: smtp.gmail.com
  Server TCP/IP port: 587
  SSL/TLS: via STARTTLS
  Enable server certificate fingerprint tracking: checked
  SMTP Authentication: Login to the SMTP server using POP3
  username/password (the GMAIL-POP3-definition has been chosen)

(c) - SMTP via SSL -

  Server host name: smtp.gmail.com
  Server TCP/IP port: 465
  SSL/TLS: via direct ssl connection
  Enable server certificate fingerprint tracking: unchecked
  SMTP Authentication: Login to the SMTP server using POP3
  username/password (the GMAIL-POP3-definition has been chosen)

Here's what a valid STARTTLS session to port 587 looks like

02:59:47.046: --- Thu Oct 02 02:59:47 2008 ---
02:59:47.046: Connect to 'smtp.gmail.com', timeout 300.
02:59:48.140: >> 220 mx.google.com ESMTP z15sm1440354pod.11<cr><lf>
02:59:48.140: << EHLO novell-tstephenson.com<cr><lf>
02:59:48.187: >> 250-mx.google.com at your service, [209.128.94.2]<cr><lf>
02:59:48.187: >> 250-SIZE 35651584<cr><lf>
02:59:48.187: >> 250-8BITMIME<cr><lf>
02:59:48.187: >> 250-STARTTLS<cr><lf>
02:59:48.187: >> 250 ENHANCEDSTATUSCODES<cr><lf>
02:59:48.187: << STARTTLS<cr><lf>
02:59:48.234: >> 220 2.0.0 Ready to start TLS<cr><lf>
02:59:48.312: [*] SSL/TLS session established: RC4, OFB mode, keysize 128 bits
02:59:48.312: [*] Certificate user is cn=smtp.gmail.com, o=Google Inc, l=Mountain View, sp=California, c=US
02:59:48.312: [*] Certificate is valid from Mon Jul 30 00:00:00 2007 to Thu Jul 29 23:59:59 2010
02:59:48.312: [*] Certificate fingerprint is F1D3DE599D9CE231EAAA2CA0FCAD9A61
02:59:48.312: << EHLO novell-tstephenson.com<cr><lf>
02:59:48.359: >> 250-mx.google.com at your service, [209.128.94.2]<cr><lf>
02:59:48.359: >> 250-SIZE 35651584<cr><lf>
02:59:48.375: >> 250-8BITMIME<cr><lf>
02:59:48.375: >> 250-AUTH LOGIN PLAIN<cr><lf>
02:59:48.375: >> 250 ENHANCEDSTATUSCODES<cr><lf>

i have tried SMTP via SSL and now receive the following error in session log file

15:40:20.140: --- Fri Nov 21 15:40:20 2008 ---
15:40:20.156: Connect to 'smtp.google.com', timeout 600.
15:40:42.281: 15: Peer connect failure

Did you confirm that you get a proper DNS reply for smtp.gmail.com on your computer?

/Rolf