Community Discussions and Support
Pegasus Mail crashes when it looses focus

[quote user="edogroen"]

Hello,

Pegasus Mail crashed all the time at start up. I have tried many options:

- checking the HIERARCH.PM file, not sure how it should look like but I don't see anything strange.

- moved all new mail files from the folder

- moved all other resent files from the folder

- reinstalling version 4.41

The first problem was that it crashed every time at start up from my user. I found out that I could start another user and switch to my own user. Now that trick doesn't work anymore.

After moving the files as described above Pegasus works on start up and you can use it, but as soon as you switch to another program it crashes. It also seems to crash when switching to another screen in pmail. The last try was to close all screens, but when pmail loses the focus it crashed again.

I run Pegasus Mail 4.41 on Windows XP. Pmail and the mail folder are on a network disk (it worked fine like that for about a year already).

I've been looking at this for some time now and really have no real answer for you.   Since it only happens for your user and not for the others it looks like there is something wrong with the user configuration.  I would exit WinPMail, delete (or move/rename) the following files and try again. 

pmail.ini, desktop.pm*, state.pmj, folstate.pm 

When you next run the program you will be starting as a new user.  All you configuration will have to be re-done, all identities lost.  The POP3 and SMTP setups will be gone as well but you will be able to use the "add" to restore them.

Please help.

[/quote]

[quote user="edogroen"]<blockquote><p>Hello,</p><p>Pegasus Mail crashed all the time at start up. I have tried many options:</p><p>- checking the HIERARCH.PM file, not sure how it should look like but I don't see anything strange.</p><p>- moved all new mail files from the folder</p><p>- moved all other resent files from the folder</p><p>- reinstalling version 4.41</p><p>The first problem was that it crashed every time at start up from my user. I found out that I could start another user and switch to my own user. Now that trick doesn't work anymore.</p><p>After moving the files as described above Pegasus works on start up and you can use it, but as soon as you switch to another program it crashes. It also seems to crash when switching to another screen in pmail. The last try was to close all screens, but when pmail loses the focus it crashed again.</p><p>I run Pegasus Mail 4.41 on Windows XP. Pmail and the mail folder are on a network disk (it worked fine like that for about a year already).</p></blockquote><p>I've been looking at this for some time now and really have no real answer for you.   Since it only happens for your user and not for the others it looks like there is something wrong with the user configuration.  I would exit WinPMail, delete (or move/rename) the following files and try again.  </p><p>pmail.ini, desktop.pm*, state.pmj, folstate.pm  </p><p>When you next run the program you will be starting as a new user.  All you configuration will have to be re-done, all identities lost.  The POP3 and SMTP setups will be gone as well but you will be able to use the "add" to restore them.</p><blockquote><p>Please help.</p></blockquote> [/quote]

Hello,

Pegasus Mail crashed all the time at start up. I have tried many options:

- checking the HIERARCH.PM file, not sure how it should look like but I don't see anything strange.

- moved all new mail files from the folder

- moved all other resent files from the folder

- reinstalling version 4.41

The first problem was that it crashed every time at start up from my user. I found out that I could start another user and switch to my own user. Now that trick doesn't work anymore.

After moving the files as described above pegasus works on start up and you can use it, but as soon as you switch to another program it crashes. It also seems to crash when switching to another screen in pmail. The last try was to close all screens, but when pmail loses the focus it crashed again.

I run Pegasus Mail 4.41 on Windows XP. Pmail and the mail folder are on a network disk (it worked fine like that for about a year already).

Please help.

<P>Hello,</P> <P>Pegasus Mail crashed all the time at start up. I have tried many options:</P> <P>- checking the HIERARCH.PM file, not sure how it should look like but I don't see anything strange.</P> <P>- moved all new mail files from the folder</P> <P>- moved all other resent files from the folder</P> <P>- reinstalling version 4.41</P> <P>The first problem was that it crashed every time at start up from my user. I found out that I could start another user and switch to my own user. Now that trick doesn't work anymore.</P> <P>After moving the files as described above pegasus works on start up and you can use it, but as soon as you switch to another program it crashes. It also seems to crash when switching to another screen in pmail. The last try was to close all screens, but when pmail loses the focus it crashed again.</P> <P>I run Pegasus Mail 4.41 on Windows XP. Pmail and the mail folder are on a network disk (it worked fine like that for about a year already).</P> <P>Please help.</P>
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft