Community Discussions and Support
MIME format problem: Pmail NOT understanding the format but says it can

> Hi Pmail Forum,
>
> Thanks in advance for your help. I Love Pmail for years but I do
> have an issue.
>
> I have a vendor in my business who sends me email updates on what is
> new from them. In the body of their email (over half
> dozen emails over time all say the same thing from them), this is
> what it says ( I did a cut&paste.... )
>
> "This message is in MIME format. Since your mail reader does not
> understand this format, some or all of this message may
> not be legible."  And that is all I can see in the body of incoming
> email from them, nothing else.

Might be that you are setup to view plain text messages only.  When you open the message try hitting the "View" button to change from the plain text to the rich text mode. Also try the following format options.

1.  Tools | Options | Messages and replies check "Use MIME
    features"

2.  Tools | Options | Message formatting uncheck everything under
    "Formatting and use of styling in messages"

If this does not help then provide us with a copy of the actual message for analysis.  We need the whole message as originally received.

> Hi Pmail Forum, > > Thanks in advance for your help. I Love Pmail for years but I do > have an issue. > > I have a vendor in my business who sends me email updates on what is > new from them. In the body of their email (over half > dozen emails over time all say the same thing from them), this is > what it says ( I did a cut&paste.... ) > > "This message is in MIME format. Since your mail reader does not > understand this format, some or all of this message may > not be legible."  And that is all I can see in the body of incoming > email from them, nothing else. Might be that you are setup to view plain text messages only.  When you open the message try hitting the "View" button to change from the plain text to the rich text mode. Also try the following format options. 1.  Tools | Options | Messages and replies check "Use MIME     features" 2.  Tools | Options | Message formatting uncheck everything under     "Formatting and use of styling in messages" If this does not help then provide us with a copy of the actual message for analysis.  We need the whole message as originally received.

Hi Pmail Forum,

Thanks in advance for your help. I Love Pmail for years but I do have an issue.

I have a vendor in my business who sends me email updates on what is new from them. In the body of their email (over half
dozen emails over time all say the same thing from them), this is what it says ( I did a cut&paste.... )

"This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may
not be legible."  And that is all I can see in the body of incoming email from them, nothing else.

According to my pmails help section (cut&paste), it tells me..."Pegasus Mail will automatically handle incoming MIME
messages without any intervention from you."   Am I doing something wrong to cause this to occur?   

What are my options to correct the issue, I wish to continue with Pmail and not be forced to migrate to Outlook.  Vendor
tells me no problem from any other vendor regarding this issue.

Ok to contact me anytime on this matter.  Thanks again for a wonderful program and for help in correcting this issue.

All the best,

Rick in Florida

<p>Hi Pmail Forum, Thanks in advance for your help. I Love Pmail for years but I do have an issue. I have a vendor in my business who sends me email updates on what is new from them. In the body of their email (over half dozen emails over time all say the same thing from them), this is what it says ( I did a cut&paste.... )</p><p>"This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible."  And that is all I can see in the body of incoming email from them, nothing else. According to my pmails help section (cut&paste), it tells me..."Pegasus Mail will automatically handle incoming MIME messages without any intervention from you."   Am I doing something wrong to cause this to occur?    What are my options to correct the issue, I wish to continue with Pmail and not be forced to migrate to Outlook.  Vendor tells me no problem from any other vendor regarding this issue. Ok to contact me anytime on this matter.  Thanks again for a wonderful program and for help in correcting this issue. All the best, Rick in Florida </p>
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft